Lumia 520 and 720 phones getting Cyan update in India

lumia 720

We are getting a number of reports that the Lumia Cyan over the air update is rolling out now for the Lumia 520 and Lumia 720 smartphones in India.

This means that those phones will be able to get Microsoft's Windows Phone 8.1 upgrade. As we have mentioned before with previous OTA updates to Windows Phone 8.1, anyone who has the Lumia 720 and 520 and has already downloaded and installed the Developer Preview version needs to downgrade to Windows Phone 8.0 before they download the new over-the-air update to 8.1.

While we were expecting the Lumia 520 to get updated to Cyan this month in India, the update to the 720 is a bit of a surprise as that phone was not scheduled to receive the update until September. The Lumia 1020 has already received the Cyan update in India, while the Cyan downloads for the Lumia 920, 820, 620 and 825 are supposed to be out next month.

Thanks to the many residents in India who tipped us!


Reader comments

Lumia 520 and 720 phones getting Cyan update in India



I own 520 with 8.1 DP and GDR Update 1 installed. Right nw at 12:40am IST i chck up update is NO. Shud o downgrade? Or is the update still not OTA

You wont get the update because you are on Dev Preview. Either wait for MS to fix the Cyan/Bitlocker issue or else downgrade to WP8+Black and then you will receive WP8.1+Cyan.

You won't see it until either Microsoft fixes their bitlocker thing or you downgrade to 8.0, there is no info on when it is going to get fixed so if you don't have patience for a "coming soon" then you only have that option left

Simple instructions to downgrade and update:

- Settings -> Backup -> Apps+Settings -> Back up now*
- Downgrade to 8.0 using Nokia Recovery Tool
- Don't login using your microsoft account (skip step - very important)
- Settings -> Phone Update -> Check for Updates
- Finish all updates until none are found
- Settings -> About -> Reset your phone
- Now login using microsoft account

Nokia Recovery Tool (US)
Nokia Recovery Tool (UK)

*Note, you will lose all saved game data.


I have many paid apps installed on my device and some free promotion apps like wpcentral etc, if I use your method and update my phone to cyan will all of my purchases will be gone or it will be restored, also keep in mind about promotional free apps,... Secondly
I have updated my phone to windows phone 8,1 update 1 to developer preview, there are some bugs in the preview and my phone hangs at times.. Will it be resolved in original cyan update??I have to downgrade really,? No patch available yet?, If this method works fine and if you used it? and of course will all of my settings and app will have no change?And if I update to cyan then can I update my phone further to update 1 by preview for developers? Should I wait? Do cyan have some featured which are not in preview........
Thanx in advance
All others comments are also welcomed.

Unfortunately there is no direct upgrade from Developer preview at this moment. Microsoft has blocked all phones from receiving the upgrade due to a bitlocker issue. The only way to receive the Cyan firmware is to downgrade your phone to the original Windows Phone 8.0

Your personal settings, phone settings, accounts, text messages will automatically saved to the cloud. The only thing you lose is saved game data on your phone or SD card. All your purchases are tied to your Microsoft account. As long as you login with your Microsoft in the last step all your purchases will be restored automatically. All your apps will be automatically downloaded. Make sure you follow step one, its very important that you do an up-to-date backup prior to downgrading.

After you receive your Cyan firmware, you may launch your Developer Preview app, turn it back on and you should get Update 1 with no problems.

Enjoy your newly updated phones!

Saving everything to cloud! I nva knew update process wud be so hard! Okay has anyone using 520 updated? Howz it like ?

It's really not that difficult. The whole process should take about 30-45 min. Most of that is waiting for everything to reinstall.

I started the downgrade process from dp 1 to wp 8 because of stability issues. Took freaking 4 hours and few mins for 1.34gb on a 1mbps network :\

I started the recovery tool at 7am IST, and Now at 3:00AM, I see WP8, Now I am doing the phone update

I skipped the sign in process. Btw, why skip? to avoid DP version of 8.1 to be installed again? 

For me the stuff downloaded completely and flashing started before the software gave an error of flashing failed and now my 720's dead :\ Volume down key not working as usual to do a hard reset ! Recovery tool and NSU don't support the phone now.

So u mean I need to use my WI fi or data plan to get those apps back or the apps in phone will remain safe and SD card ones will be deleted. I recently reset my phone and its not been a month and I can't afford to waste freakin 6 GB and 4 hours to download them again. Thank you in advance

After your downgrade your phone will not reuse your apps on the SD card. You will need to have Wi-Fi to automatically re-download your apps if you don't want to use your carrier data.

Now is lumia cyan uodate for lumia 520 is availble in India(Hyderabad) na?

Beacuse in other phone no update was shown.  so i just want to conform whether this update has released in hyderabad or not? Please clear my doubt


In order to get the update you must downgrade to WP8.0 first and check for updates. In order to downgrade you need 'Nokia Software Recovery Tool' you can either download it in your PC or go to your nearest Nokia Service Center.

I downgraded from DP 8.1 to 8.0 in order to get Cyan on my 1520. It wasn't a rosy process IMHO. Further, my paid apps, they were kinda forgotten, and I had to re purchase a few from Store.
The benefit of Cyan is definitely stability it brings over DP. I was quite frustrated with random re boots and stuttering transition effects on my 1520. With Cyan, things have smoothened a lot, I haven't had any reboot since past 2 weeks. From features POV, there isn't drastic difference, and, you are on update 1, you will miss the folders etc. Rest all is pretty standard affair.

That's odd about your apps missing purchase. I've never had this issue. Did you get some apps on promo or region changes?

Im on windows phone 8.1.1 software version is 3056.40000.1349.2002 when I connect my phone to  Nokia software recovery tool version 1.4.3 , for downgrading it downloads the same software version. how I will be able to downgrade to windows phone 8 to get Cyan.

when I connect my nokia Lumia 520 to software recovery tool the phone is not detected, I am on preview for developers program,

this software are installed only by the windows xp R windows 8 system

 please help me with is.

Please follow the onscreen instructions to reboot your phone in recovery mode until the program recognizes it. My Lumia 1520 and Lumia 1020 was also not recognized initially and it had me hold down Vol - & Power Button to force reboot. Afterwards, the phone sat at the Nokia logo screen and the program recognized my phone. You also might need to change your USB port. Let me know if you have any other issues :)

I don't wanna waste time on having cyan in my 720 but it's better to wait about a month. It will save me usage, time, tension .... And what's the use guys u are already using WP8.1 benefits in cyan are negligible compared to usage and time u waste. In cyan:
Video tuner (not really matters I have movie maker 8.1)
some new settings(negligible)
Stability(patch is gonna be there In a month).

Well I followed your instructions and I am in the step 

Settings -> Phone Update -> Check for Updates

How do I make sure, that What I am installing is not a DP but official 8.1 Cyan.

At this point I am still in Lumia Black. Should I proceed. 


The update version to be installed is 8.10.12393.890 and it goes to agreement page which mentions windows 8.1

Well I followed your instructions and I am in the step 

Settings -> Phone Update -> Check for Updates

How do I make sure, that What I am installing is not a DP but official 8.1 Cyan.

At this point I am still in Lumia Black. Should I proceed. 


The update version to be installed is 8.10.12393.890 and it goes to agreement page which mentions windows 8.1

Got it ! Its Lumia Cyan now. Resetting the phone now. 


So logging in now, will no longer register me to DP right? 


I have a Nokia Lumia 520 and few months ago I updated to Lumia Black Using a developer account.

Few ago I felt the mobil was getting slow and I unistalled the version, and restored the phone.

I have noticed that everytime I restore the phone I still have the Windows 8.1 version. I remember I got that version with Lumia Black, but still now Everytime I restore the mobile,. I find the 8.1.

The details on my INFO is like follow:

Model: Nokia Lumia 520
Software: Windows Phone 8.1

Version SO: 8.10.12393.890
Firmware: 3046.0000.1329.2002
Revision of Hardware:



Should I upgrade to Lumia Cyan even I have WIndows Mobile 8.1 version?

THank you very much!

That's great... Now just waiting for the Microsoft's fix for developer preview... Will update as soon as possible....

Same here dude ... Don't we too expect a surprise as L720 got .., Atleast I saw some using the L 525 except me... Once I thought no one other than me has bought the 525
... Jokes apart ...

L720 with DP This Side but Cyan Update is not available for those who are using Windows 8.1 Update 1. Hope microsoft fix this soon. Let's hope for the best.


@iamgrv hey bro ... how much time did u need to downgrade .. and also share your net speed. My internet has 512 kbps speed (  guys from other countries dont laugh :P ) so how much time it should take. 

On 3g with avg. Download speed of 300 kbps , it ll take 60-75 minutes to download 1.29 gb. And another 15 minutes to install. I did it few days ago. Than update your phone to black.

Mine took few minutes as I'm using server internet. As per your internet connection, you'll be able to download it within 120-150 minutes as this update includes "Cyan+WP8.1". 

@iamgrv you confused a little more. I asked only about the downgrading time, is that what you were talking about? or you are saying that with the nokia recovery tool i will be updated to cyan+wp8.1 directly. 

Read the article guys.. Ppl with developer preview have to wait for the update till Microsoft fixes the problem... or they have to downgrade their phone to Lumia Black - WP8.0 with the Nokia Software Recovery Tool...

Are they for CV versions or branded versions? If they're for CV then I hope CVs in other countries will get cyan soon as well. I hate the fact that branded phones got cyan, while CVs still have to wait. That defies all logic, unless MS was bribed by carriers to delay Cyan for CVs on purpose.

Is there any noticeable difference between Cyan and the developer preview WP 8.1 for "old" Lumia phones? Like better battery, performance...

I don't get why all the country variants world wide don't have the update yet I mean so far almost every model has the update somewhere

Pls enlighten me when would I get Windows 8.1 update? I'm totally confused now.

Posted via the Windows Phone Central App for Android

I'm sorry. I meant WP8.1. Also I'm installing it now. :-) I thought I won't get 8.1 coz after cyan update my phone was the same before updating and some people kept telling cortana is also not coming. :-\

Posted via the Windows Phone Central App for Android

Looks like the rest if the world will have cyan before tmobile releases it. Still waiting for bitlocker fix and tmobile to finish testing.

Hey guys i installed windows 8.1 and update 1 using preview for developers for lumia 520 . To get cyan update i first downloaded nokia recovery tool which is now lumia recovery tool in my PC. then opened lumia recovery tool and connected  my phone to pc. to connect press the power button for long . then it starts installing cyan update. 

As promised by Microsoft... On 7th August they said update for Lumia 520 in India will come in a week's time or 10 days.. It came in a week exactly.. Love it.. Surprise is that Lumia 720 was expected to get next month but they got it with 520... Cheers enjoy this update... :) Thank you Microsoft..!!

Updated to Lumia Cyan!
- lumia 620 , India
But i dont know at the top post y it shiws that its not available for 620..but i got the update 2hours back. :)