Microsoft's Joe Belfiore investigating Windows Phone 8.1 Update 1 update errors

If you're getting an error trying to update to Windows Phone 8.1 Update 1, fret not as Microsoft is looking into the matter, which could be an issue of low memory. Windows Phone head honcho Joe Belfiore stated in a series of tweets that the company is investigating the matter and is hoping to resolve any issues shortly.

Belfiore turned to Twitter to assure Windows Phone devotees trying to download the developer preview that retrying the update will not result in success as Microsoft believes that low storage memory may be the culprit of any errors. The company says that only a very small percentage of users are experiencing errors right now and Belfiore is encouraging users to pursue the update.

"Folks seeing error 8018830f on update- we're looking into it, thx for letting us know," Belfiore said in a tweet. "Its a very small %, so the rest of you keep going!"

"PS - if you hit the update error, it's unlikely that retrying will work. We think it's related to low system storage. Give us some time.."

Additionally, developer preview build will also get a new firmware once the firmware becomes available for the device:

DP build (including 8.1 update) will ALSO get new device firmware when it becomes available for your device.

Moreover, at this time, some devices may not be eligible for the latest developer preview update as they are missing OEM drivers before that can happen.

Are these remarks encouraging for you to update to the Windows Phone 8.1 Update 1 developer preview? Let us know your success with the update.

Source: Twitter 1, 2, 3

Chuong Nguyen

Chuong's passion for gadgets began with the humble PDA. Since then, he has covered a range of consumer and enterprise devices, raning from smartphones to tablets, laptops to desktops and everything in between for publications like Pocketnow, Digital Trends, Wareable, Paste Magazine, and TechRadar in the past before joining the awesome team at Windows Central. Based in the San Francisco Bay Area, when not working, he likes exploring the diverse and eclectic food scene, taking short jaunts to wine country, soaking in the sun along California's coast, consuming news, and finding new hiking trails.