Viber v4 hits the Windows Phone Store with stickers, notification sounds and more

Viber Lead

Viber is a messaging services enabling you to text, message groups and make free HD calls. Available cross-platform, the Windows Phone app has again be updated. Today we're looking at version 4, introducing a range of new features for consumers to utilise. The company previously brought back spell checking and added new backgrounds, but today's update includes stickers, notification sounds and more.

Here's the full list of changes in version 4:

  • Download many free and paid stickers from the Sticker Market
  • Get more details like when your message has been seen and when your contacts are online
  • Viber notification sounds will be used for incoming push notifications
  • Ability to hide notification content
  • Improved resuming and loading speed and push notification delivery

You can download Viber from the Windows Phone Store for free, not to mention the Windows 8 version while you're checking out this service. Thanks to everyone who tipped us!

QR: Viber


Reader comments

Viber v4 hits the Windows Phone Store with stickers, notification sounds and more


Seems a bit buggy after the update, just getting "Unexpected exception - Unexpected exception occured." whenever someone sends a message to me, and not receiving it.

Seems to be resolved by a clean reinstall. Maybe the stickers stuffed up, was trying to download multiple stickers at the same time.

I am using a nokia Lumia 620 and uninstalled and reinstalled the app 3 times...still when i enter the code it says 'Unexpected exception occurred'. What do i do?

Rich.. Can you provide a list of apps that will be available after updating to Lumia black(yea yeah i know this is off the topic :P)

Still lag though on the 920. Of all the IM clients I have installed (Skype, WhatsApp, Hike and Viber), I find Hike to be very responsive. The interface is good. You get stickers and chat themes as well. Would be great if the other clients had the Interop access that WhatsApp has right now although it wouldn't be required if WP 8.1 has the required APIs to access all media content. The only catch is that most of my friends are on WhatsApp/Viber. These clients need to be optimized for better performance and low battery consumption.

Line need to work on his sticker store and a more stable message system, sometimes i recieved the message straigh away, sometimes it take foverever! and Calling with LINE is a nigthmare, that is why I still have Viber, eventhougth is not the best for calling.

This needed an update......it was getting to the point...that I would stop using it because it would lock in landscape mode and not turn vertical when I turn my phone

I had that issue, too. Also, even if volume was off it would make sounds when sending messages, and there was no way to sign out of the app without uninstalling. Would be great if there was at least an option to require a PIN when launching.

Finally an better version of viber. But still has issue with server connectivity... All the time popup the error message ....network error..... .. Maybe it will be fix soon.

Not getting any texts here either and keep running into error messages. If I reinstall, do I lose all my messages? When I installed Viber on my Android tab a while ago and synced to my phone, all my messages and contacts were wiped. Is it safe to reinstall?

Assuming this is a legit account, can you say if there will be a hotfix for the above issues in the coming days? Still not working and I'm not willing to reinstall.

Uninstall the app then reinstall it. Don't use the update feature. I always like to restart my phone before reinstalling but that's probably not necessary.

Reinstall did not work for me,.,

Getting Unexpected Error Occured message..

Getting only Toast Notification for a message received, but once i open viber and the conversation i receive error and no message is shown.. 

This occured after Black update or Viber 4.0 i'm not sure coz i almost did both on same time :(

STICKERS!!!!!!!!!!! Oh finally. and it fixed the toast notification issue i have with viber. nice update. hopefully it's not buggy.

WP7 version hasn't been updated and is still completely broken. I got excited when I found a "Viber for WP7" app in the marketplace as the current one is just called "Viber". I installed that, and it crashes at the same point as the other one. FML

Haha yeah, I've been waiting to upgrade since launch & have the cash to buy it outright... Just waiting for a top-end model with microSD. I'm seriously burned after owning a 16GB device... I don't think 32 will help either. I would consider 64 or 32 + microSD. Only the ATIV has been top-end with it, but it's pretty much gotta be Nokia for me. For some reason they consistently leave it out of their flagship models. Low & mid have it, even the comedic-sized phablets have them. I thought the 1020 couldn't possibly not have it, being all about huge photos... But it was gimped to 32 as well. Sigh... The wait continues

I use viber 2.2 on my Lumia 800 daily without problema. Even toast notifications for viber and wassup have been working fine for quote a while now... Waiting for wp7.9 before jumping to wp8. Until they update the calendar for me it makes no sense anyway...

It crashes on my HD7. I authorise my phone number (enter pin sent to me), next screen asks for a name and it crashes. If I'm quick I can submit a name but it crashes right after. I've done clean installs, reboots etc to no avail. I just assumed it was broken for WP7.
7.9 isn't coming... You'll be waiting forever. Or did you mean 8.1 on WP8?

Seems to be generic, no way to actually change it, which is a shame. Unless they've hidden it somewhere.



Bleh, update did not work. Tried to reinstall, but does not receive any activation code.

BTW, does not receive activation code on PC-version either.

Im having a problem with my viber here. I have a lumia 920. The.problem is, if i close the app. I cant receive any calls, but it only notifies me that some called me. But when i open the app. If someone is calling me my phone rings. Pls help me guys.

I am having a similar issue. If I close the app, or even if I leave it running on the background, and someone tries to call me, Viber does not ring. It only gives me a missed call notification. Now if someone calls me while using the app it rings fine. FYI I do have the option to let it run in the background activated and I also have the option to leave the WiFi always on activated. Any help would be appreciated..

Hi! I wrote a comment below, and reacting also here, as I am having a similar issue. As soon as I close down Viber, the notifications and sounds don´t work - not with a delay, but not at all! I mentioned that I checked my data restrictions (none) and wifi keeps on when screen times out, but still I don´t get any notification of sms and calls. It was working though at first, when I got my phone in December and then, without changing the version, it stopped working all of sudden in January... Any help coming soon?

I´ve just reinstalled again (v. 4.0.1), but the issue persists. 

Same as above. Still no ringing or toast when someone is calling. Come on guys sort it out or at least beg Nokia to help you.

I've had time this weekend to do some testing and I think I have narrowed down the issue with missed calls/no ringing to interaction or misinteraction with WhatsApp.  I do not know the mechanics of the notification service well enough but I assume some conflict occurs between the background agents communicating with push service.  I will submit a ticket and assist how I can.

Completely agree. I seem to use whatsapp for videos only. Sucks that they havent included this feature is viber already

So the tone is just a generic one we have no option to change? Or am i missing something here.


It is very buggy on my Lumia 920 (Black & GDR3 updated). It constantly crashes, I can barely use it :(

Thakn you.. The reinstallation solved the proiblem.

One more issue: Not all the smileys sent from the IOS platform are properly displayed on the WP version. I still see lots of blocks. The same for the Windows Desktop and Metro version. It still displays a blank message bubble when certain smilyes are sent from an iPhone.

Thank you guys for the update

I dont see all these updates for the 822. I still can't see a preview of the push notifications nor the sound options

My bad, the notification only works if you stay on viber and your phone isnt locked. Defeats the purpose though. 

disappointed !!
after updating it was giving "Unexpected exception - Unexpected exception occurred." message. then did a clean install and now it's not showing messages properly. Seeing the push notification when I open the app,I can barely read my latest messages. It takes few more seconds to the latest message. App resuming seems slower.
I have 920 updated with Black.

Post update, I accidently switched off my ONLINE STATUS sharing. I reinstalled viber and it shows the Status sharing as ON but I can not view my contacts' last seen status anymore. It has been past 24 hours and It is still not showing it. Does anyone know how to fix this??

P.S. I have already tried deinstalling and reinstalling it several times. Have done soft reset too.


update is not working properly... only when connected to wifi it's working. and a lot of errors pop ups are coming as well. 

Further clarification, is it still blocked in saudi arabia? if so how come it works on wifi?


The new version is throwing the following error each time I send a text message:  "unexpected exception occured"

Awful update. Error message keeps popping for received messages, and I cant read the messages. I currently have the number 60 on the live tile, and I dont even want to open Viber cause I would have to click 'OK' for 60 error messages.

ok, I discovered I had to uninstall and then re-install the application to get the new features (and the old features) working after the update.  It's better now

After un/reinstalling it it works fine now.. Time to run it through its paces. I like the new sticker idea. So the phone finally has all the stickers the desktop version has. I need to see now if i can see the smileys that the iphone users were sending me are displaying properly now


Glad the new version is out..loving the new stickers :)...i hope new backgrounds come out with the next update...the problem i have is that am not being able to call out after the new update, i just receive messages and whenever someone tries to call me...i dont see the call coming in...just a notification of a missed call pops up...if this gets ok i would be happy!

This is a known issue and we are currently working on a solution. We will update you as soon as we have more information. We appreciate your patience and support!

Reinstall did not work for me,.,

Getting Unexpected Error Occured message..

Getting only Toast Notification for a message received, but once i open viber and the conversation i receive error and no message is shown.. 

This occured after Black update or Viber 4.0 i'm not sure coz i almost did both on same time :(

    Hi, I am disappointed that even this update did not solve the live-notifications issue.

    I am having persisting problems with getting notifications about messages and calls - no sound, no locked-screen notification.

    I have checked data restriction, wifi keeps on when screen times out and everything, however, I keep missing all the messages due to the non-functioning notifications... It is the same on wifi as well as on data plan...

    Any help how to solve it or should I wait for the next update?

    I would note also that at first, when I got my WPhone, it worked all well and the troubles only occured this January... Without updating the version or anything.

    Hope for some tips...



    Does the windows version of Viber not allow voice messaging in texting/chat?  It appears it does not, please FIX and update with voice messaging, its a key feature that android version has!!!!  PLEASE.