Fitbit shutting down Microsoft HealthVault integration on September 12 [Update]

Fitbit users will soon no longer be able to sync their health data with Microsoft HealthVault. That's according to an email Fitbit has begun sending to users, stating that integration with HealthVault will shut down as of September 12.

From Fitbit:

After careful consideration, we've decided to end our support of Microsoft HealthVault. As of September 12, Fitbit will no longer send data to HealthVault. You'll still have access to your previously synced data through the Fitbit dashboard.

This is sure to be an unfortunate move for a subset of users that take advantage of both a Fitbit and Microsoft's service. While you'll be able to continue to access previously synced data in the Fitbit dashboard, you may want to check out Fitbit's official list of integrations (opens in new tab) to find a replacement for HealthVault before September 12.

Thanks to Greg and Brian for the tips!

Update A Fitbit spokesperson has sent over an official company statement to Windows Central:

We strive to channel our energy and resources into creating the most value for our customers. After careful consideration, Fitbit will no longer be supporting API integration with Microsoft HealthVault, an application that allows users to store and share their health data with health professionals. We remain committed to the promise of digital health and our mission to help people lead healthier, more active lives by empowering them with data, inspiration, and guidance to reach their goals. We're always looking for new ways to support our users' health and fitness goals, and we encourage customers to visit for other available integrations.We believe that connected device platforms like ours can serve as a means for better patient engagement and deeper clinical collaboration, and hopefully lead to better health outcomes, fewer hospital visits and reduced healthcare costs. To help specific populations better manage their health, Fitbit works with third party partners to leverage technology and software to drive better outcomes, including partnerships with weight management leaders, condition care programs and telehealth and electronic health record integration.

Dan Thorp-Lancaster

Dan Thorp-Lancaster is the former Editor-in-Chief of Windows Central. He began working with Windows Central, Android Central, and iMore as a news writer in 2014 and is obsessed with tech of all sorts. You can follow Dan on Twitter @DthorpL and Instagram @heyitsdtl

  • sigh I used fitbit for the food tracking please Microsoft get this working for the Health app
  • AND calorie tracking with the additional loss of MyFitnessPal! Seriously the health market could be a lucrative one if MS could 1) accumulate the data 2) develop analytics. Sigh suppose not. I'm not sure how much longer I can stay w WP / WM
  • what the..... I just just that article. now basically I'll have to pay for Loseit! smh friggin Microsoft
  • Does Lose_It do Calorie Tracking & Food Logging as effectively as MFP, or is it primarily about Weight Tracking?
  • I swear. Microsoft just lets ideas and services rot without marketing and upkeep. Stuff like this happens and it is a death by 1000 cuts for the products like the Band and other services that are used as references to MS platforms. R.i.p. Healthvault
  •   I have to, let me list the service I embraced and enjoyed only to be taken away: Zune, Rooms in Widnows Phones, Windows Media Center, Kinect (it isn't much of a "thing" anymore), Bing Food and Drink (yes I entered over 100 of my own entries only to have their export process be one at a time...ugggh), Windows Phone (sorry but it is struggling), Project Astoria and the bridges project as a whole hasn't taken track, Hololense (what is the wait on the consumer version)?...Windows Live Essentials (Movie Maker was quite good) what's next? I actually use SO.CL...that may be next? I use Blink on a Windows Phone device I have, which uses SO.CL often...didn't mean to rant a little but it is getting a little crazy with wait and see or wait and take away.    
  • Tell Satya and Terry his there social accounts! Doing it here isn't doing any good because the so called ghost readers apparently aren't doing their jobs.
  • I really miss Windows Live messenger!
  • I remember a remote desktop product they had that was just like teamviewer as well a while back that was fantastic.
  • I suppose you are talking about Windows Live Mesh
  • I used Silverlight and loved it, until they dropped it.
  • Not happy about upcoming band 3 maybe. They have nothing else but fitness bands so if MS band or apple watch take over they won't last. Which is probably going to happen anyway.
  • Sure, bro. Microsoft band will "take over", good one. And they are "not happy 3" so they decided to make their offering even less attractive for Healthvault users. Sound business savvy there, mate.....
  • Yea bro. Ms Band is a great fitness tracker and it is eating at fitbit sales. I don't know about you but I wouldn't get fitbit to use healthvault, never thought of that as a plus for getting a fitbit but sounds like it sells it for you which is why you are so mad about it. You think all business decisions are smart? If you followed the company you would know that their growth has slowed down for 3 straight quarters. Lets not forget all the great business decisions Nokia and MS made.
  • Fitbit itself is losing money, so they're cutting expenses.
  • They started long long ago when they started cutting corners on the materials they use.  I've lost several due to the straps just dropping off or the crappy rubber peeling away.
  • Whoa, it's been a while since I heard anything about HealthVault.  Sounds like MS let that platform go stagnant.  Perhaps it never really had any traction.  
  • I use it, but yes, they have. And with out a band, the health app is pretty much useless.
  • I think these HealthVaults, like Wallets are an emerging idea at this point and no one truly knows how to best service this. Its more like a solution looking for a problem IMHO.
  • All of these devs are leaving because MS takes way too long to release anything working official and in waiting it only tries the patience of consumers and devs already there and potential.
  • That makes no sense given the context of the article.
  • Really? Why dump ms healthvault (I guess due to the competing Band 2?) but keep some fugly one-off android app that simply logs when you start and stop driving to modify your tracking data in order prevent bumps in the road from being counted as steps?? Microsoft must not have wanted to pay whatever Fitbit was asking to keep that partnership in place or something..
  • Dude MS is lazy, they're letting everything rot.
  • I feel Fitbit should have kept it. Especially since MS gave Fitbit a helping hand by carrying their products in their physical and online stores. They even bundled em with certain ms products for a bit. MS cant boost up everyone else for ever, but I feel Fitbit could have shown a little more loyalty..but my opinion is of course that of an outsider...iunno what kind of deals and agreements they had in place nor for how long..
  • Hmmm. I was just thinnking yesterday that I'll buy Fitbit as my MS Band battery doesn't last  8 hours now. With this news, I'll pass on Fitbit as I use HealthVault a lot. Hopefully, there will be Band 3 with much better battery life. If not, then I'll need to find another fitness tracker.
  • What phone are you paired to? On a Lumia, I'd be under 25% at the end on one day. With an Android phone, it's just under 50%. Same usage pattern for both. It helps that on the Android Health app, you can reduce the sync frequency.
  • My experience is that Fitbit's (at least the Charge HR,) battery charge doesn't last anything like the 5 days they advertise. I had to charge mine every morning. Not a big deal, but the long-lasting battery claim is pure fiction.
  • Considering their cloud first mantra, I would think they should be pushing HealthVault more heavily. Since they are so Enterprise focused, they should acquire a company like SonicBoom that caters to health and fitness in the workplace. Or create a competing product.
  • The problem is alot of insurance plans, doctors, clinics, hospitals, pharmacies, labs etc don't use systems that integrate or support data exchange with it. it's a great idea, but seriously under developed.
  • Nah, not Health Vault. Doctors, clinics, hospitals, etc. medical records is an entirely different market segment than health vault, which is the consumer side.
  • ^THIS!!! With an aging population, as well as a broad spectrum of people who want to track their health, this is a no brainer.
  • Granted I'm one of those weird people, but I use multiple trackers (Fitbit One, Microsoft Band, Sony Smatwatch3) for different reasons. (Hips don't lie, band's various sensors, and Smartwatch3 mostly for music playback). inKin is nice for stuff like social aspects... but HealthVault was great for... you know... long-term health tracking. My biggest loss with this is the Fitbit Aria -> HealthVault tracking. Sure Microsoft has been kind of forgetting about HealthVault due to Microsoft Health... but HealthVault still has lot of unique things Health doesn't have (lab results, vaccinations, etc). So this is disappointing...
  • I dont know if this will work but i just did lose it which connects to the health app. lose it connects to the fitbit aria soooooo I'll see it the health app gets updated with my weight
  • Does Lose It connect to the Withings scale?
  • it sure does I just checked but unfortunately though Loesit! connects to the health app it doesnt update anything.
  • Thanks mate!!! Ugh.... So the weight data gets to Lose_It without any issue, but it doesn't reach Health properly? They better bloody well fix that, pronto!
  • @tigermcm Any idea? Thanks again.
  • Totally agree
  • ..
  • HealthVault is just the same as all the other Microsoft servcies and annouicemens, "All Talk and No Delivery"  Just like Windows Phone, Bots, BingApps, Android Apps UWP Conversions, etc, they hype it up, just to launch MS Band, and a year later quietly drop updates.   All Developers have given up trusting Microsoft, FitBit ae just following the Crowd        
  • I dont understand Why all company shut thier services with microsoft first here and now fitbit
  • They shut their services with Microsoft because not enough people use them, and they're a waste of resources. Period. Posted via the Windows Central App for Android
  • Microsoft is all about only dreaming which not came true
  • Bummer. Auto-weight-tracking was the main reason I wanted their Aria scale.
  • It is a great feature, to sync with HealthVault at a doctor's appointment and go over vitals
  • HealthVault is an internal MS application.  This is NOT MS Health or anything related to the MS Band.  Terminating this service only affects the 90,000 Microsoft employees.  By the way, I work for Microsoft and use this service.
  • I use it too, and NOT a MS employees, clueless. Terminating the service from Fitbit hurts me a Lot
  • be careful that microsoft does not terminate YOU soon brother!  Seems to be the way around there lately.
  • HealthVault is used by several Meaningful Use certified electronic health record systems as a patient portal because it can receive Direct Messages (secure email) from doctors and integrate clinical care documents into their own patient record (all requirements for certification).
  • I urge Fitbit users to get a Microsoft band, works best with the OS anyway
  • but no integrated food, weight or body mass info
  • Weight and BMI are handled (receives input from the user) by the Microsoft Health app, which Band uses as part of calorie calculations. Food and actual body mass... well, maybe someday.
  • I can't make such a claim, as I haven't used anything else. However, Band 2 is far from perfect. Mine had the band tear in two months. Yeah, MS fixed it under warranty, but that is sad for a fitness device. Mine is also spotty with notifications. It's a nice device, but it has room for improvement.
  • Not a problem for me, my Fitbit charge fell apart and my wife's died several times. Not buying any more........  
  • Hi everyone, Reading some of the comments here and thought I would add some info. This announcement relates only to the Fitbit integration with Microsoft HealthVault. Fitbit continues to actively develop and maintain our Windows 10 UWP.  
  • Way to extinguish some fires Tristan. Posted via the Windows Central App for Android (LG V10 or Nexus 5x)
  • Really? Because they don't seem to be. Their forums are rife with syncing complaints, and Windows isn't alone in this.
  • ahhhh sad trombone for microsoft again...another one bites the dust!  
  • Why? I do not miss it, i even didn't knew it was possible to sync with healthvault :P
  • And another one bites the dust
  • Hmm i even didn't know it could sync with healtvault, i only use the fitbit app which works fine btw..
  • While I do use Healthvault (with a fitbit aria) the fact that health vault doesn't push data into MS Health was always an issue. It could suck in all the data you want, but it doesn't seem to share.... So no big loss for me from my aria since I had to manually enter weight data manually.
  • and with fitbit going the next thing to go will be the HealthVault itself... just like MS did with all the very useful MSN apps
  • Ms like introducing things, having them work pretty good, but needs some improvement, then just letting it wither and die when not everyone jumps on the bandwagon right away....
  • After careful consideration, I've decided to end my support of Fitbit. As of August 12, I will no longer send data to Fitbit. Fitbit will still have access to my previously synced data through the Fitbit data hoard.
  • Love it. This is what I say about Google. I use Google products because I must, but consider their approach to the broad Windows Customer base to simply be lousy customer support.
  • Hahaha, that statement in the update says basically nothing.
  • So what:  Fitbit is now off my list of gadgets to buy.      I strive to channel my energy and resources into creating the most value for myself as a consumer. After some extremely brief consideration I decided to put Fitbit off my list "consider to buy" list.  I will no longer waste any second thought on Fitbit,
    a consumer company that lacks stamina
    and is unable to support W10(M),
    the worlds most important operating system on the market. I will remain committed to the promise I made to myself
    to ignore Fitbit to the best of my abilities
    and make sure F&F will not accidently buy from this unreliable,
    unfriendly company incabable of offering sustaining support of their products. To empower myself I am going to get a Microsoft Band 3,
    which hopefully will make it to the market at the end of 2016. 
      I am always looking for ways to make my life somewhat better
    and am happy to jettison any company who do not suit my goals
    - and offer them a hearty kick in their marketing butt.
    Of course I encourage others to do the same.  f.o. .   
  • I agree, and I think MS could excell with fitness trackers and health devices. If they would now make their Heath Vault and Health less cumbersome (as in unified,) that would be wonderful. Heck, if they really upgraded the experience, I would pay for a reasonable subscription.
  • Fitbit sucks!  I baught a charge HR and the damn thing will never sync and the "charge" only last about 3 days. I'm done with them.
  •   Was thinking to get one. 
    Not anymore. 
    Will wait for Band 3.  .
  • @badMojo69 Three days? Heck, mine would only last 1 day. Consider yourself lucky.
  • Health vault didn't work in Canada anyways.
  • The UWP app is probably next.
  • I use HealthVault on my desktop and my laptop as well as my Lumia 640. I do not have a fitness tracker - I use it to track my weight and blood pressure. It also integrates with my Primary Care Physician's portal, as well as with Labcorp. All this means is that if I were to buy a fitness tracker, it would not be a Fitbit (I use my phone for tracking walking steps anyway, which is my primary form of exercise),
  • Everyone here seems to be quick to jump on the "Microsoft is letting everything rot, **** you Microsoft"-bandwagon. Yet nothing in article really seems to suggest that Fitbit is removing the API due to Microsoft as much as they've randomly decided to drop the platform. Maybe FitBit does feel the platform is stagnant, who knows? But nothing in the article really confirms this, but everyone is very quick to speculate and vilify Microsoft which I feel is unnecessary. The negativity in this community is interesting. Everyone is so quick to blame Microsoft for everything that's wrong in the landscape of Windows, including Mobile, but all of the negativity is only going to scare off people who might be interested in switching over. I have to echo Rubino's sentiments from his op-ed piece long ago: The Microsoft community needs to start emulating the Apple community's very positive outlook on stuff. It's far more welcoming. I'm not saying we can't critique Microsoft, not at all. We can and we should. But the constant circlejerk of Microsoft being the fountain from which all problems flow is very interesting, and probably isn't doing the Windows platform any favors.
  • I would add that Fitbit doesn't seem to be supporting *any* OS very well  at this point.
  • That statement sent over to Windows Central seems like a bunch of lip service. How many times did they have to restate their commitment to value and creating great experiences in different words?
  • Well. The Fitbit statement was a lot of garbled nothing. Touting a wide range of "partnerships" they then say they won't support a particular partner. No loss. I do wish MS would beef up the dashboard as others have indicated, but I recently retired my Fitbit Aria and use my Band 2 entirely. Logging my weight manually in the Health app is no problem.
  • As long as fitbit stays with microsoft and keeps developing the app!
  • I'm done with Fitbit trackers. I originally changed to their products because MS health sites are a real cludge, and my Charge HR was much more comfortable than the Band 1. Not ony does my Fitbit  no longer sync with my Lumia 950, it doesn't syc with any of my android devices either. Heck, it doesn't even sync with their base station.  Judging from comments on their website, I'm not alone, and this seems to be spread across various OS. I've gone back to my Band 1 (I didn't like 2 and took it back.) Hopefully, Microsoft has a better, more durable version in the works, and will rethink their Health website.
  •     I think a lot of people are confused. I use both HealthVault and Fitbit. HealthVault is a Repository of all of my health records from my doctors, pharmacists, test results, imaging, etc., and my Fitbit data. I can get every single detail in there and most of it automatically. Want to see detailed results of a blood test, no problem, want to see an x-ray or MRI images, no problem. I can even share with other doctors. I was sharing my Charge HR Sleep and Heart Rate with my Primary Care doctor. For me it is to store all of my medical information and then be able to share it with my other medical professionals as I deem necessary to keep everyone on the same page. However I would not want Microsoft to share that information with a third party, especially if that third party is not either one of my personal health care professionals or my emergency contact. Frankly, Fitbit is neither! According to Fitbit's statement they want reciprocal data so they can add to the already immense dataset they collect on each of their individual users. I mean, come on, you can't even sync to their app unless it is connected to the Internet so it can upload your data to their databases in real time. First Fitbit's business model makes money from not only selling hardware fitness devices but also from selling access to the information the collect. Information is very, very valuable. Now this is an assumption based on their response and what I read into it is the following. Fitbit has a massive user base. Therefore they have a massive amount of  information available to sell to other third parties. I assume it is non identifiable information, meaning they do not include your name and email and such I would hope. They want MS to give them additional information from HealthVault when they upload their data to HealthVault, that they do not currently have, to increase the value of their dataset per individual user. That would make their data more valuable to other third party companies they sell information to. As a software developer and CTO I know what it takes to maintain an API such as one for HealthVault and it is very minimal in scope and cost, that is not a valid reason to stop this relationship. I believe Fitbit is using its massive user base to try and get a concession from Microsoft. I hope MS does not give in because, while I am sure MS makes probably makes money off of Healthcare providers using the service, I would NEVER want them to give my information to third party companies that are not MY health care providers. I can see them sharing non personally identifiable information with the CDC or for studies such as done at Johns Hopkins, etc., somewhat altruistic purposes. However, I would close my HealthVault account and purge my records if they started sharing information with other third party companies like Fitbit who are in the business of selling information. I believe Fitbit is doing this because they are not generating a revenue stream by adding additional data to their own dataset. They have decided that they have nothing to lose, take away their users and harm HealthVault or force MS to make a concession. Either they get what they want or lose nothing. Unfortunately this shows a complete lack of regard for their users who purchase Fitbits and would like to use HealthVault.  I am on my 4th Fitbit device, a Charge HR, and it is my last Fitbit device after this. 
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