Microsoft Outlook, OneDrive, SharePoint down for many users around the world

Outlook and Edge on iOS
Outlook and Edge on iOS (Image credit: Windows Central)

What you need to know

  • Outlook appears to be down for many users around the world right now.
  • Reports are coming in from the U.S., Europe, and South America.
  • Microsoft hasn't provided an update on Outlook's status yet.

You may hit some snags with Outlook this afternoon. The service appears to be down for many users around the world right now. According to Down Detector, the outage started around 12:45 p.m. ET and appears to mainly affect those based in the U.S. and Europe.

According to the Office service status page, Microsoft's services are reporting that everything is running smoothly. In an update posted to Twitter, however, Microsoft says it is currently investigating issues accessing Outlook on the web.

Notably, Xbox Live is down right now as well. It's possible Microsoft could be experiencing a wider outage across its services.

Update 1 (November 10) — Outage expanded to OneDrive, SharePoint Online

Microsoft has now confirmed that other services, including OneDrive, SharePoint Online, and Power BI may be impacted as well.

Update 2 (November 10) — Outage affects consumer services

Microsoft's latest update indicates the issue only affects consumer services like Outlook.com and OneDrive.com. SharePoint Online users are impacted as well if they're accessing the service as a guest with a consumer log-in.

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Dan Thorp-Lancaster

Dan Thorp-Lancaster is the former Editor-in-Chief of Windows Central. He began working with Windows Central, Android Central, and iMore as a news writer in 2014 and is obsessed with tech of all sorts. You can follow Dan on Twitter @DthorpL and Instagram @heyitsdtl