What you need to know
- Outlook appears to be down for many users around the world right now.
- Reports are coming in from the U.S., Europe, and South America.
- Microsoft hasn't provided an update on Outlook's status yet.
You may hit some snags with Outlook this afternoon. The service appears to be down for many users around the world right now. According to Down Detector, the outage started around 12:45 p.m. ET and appears to mainly affect those based in the U.S. and Europe.
According to the Office service status page (opens in new tab), Microsoft's services are reporting that everything is running smoothly. In an update posted to Twitter, however, Microsoft says it is currently investigating issues accessing Outlook on the web.
We're investigating an issue in which users may be receiving errors when attempting to access https://t.co/ZUfyjth6sU. Additional information will be provided shortly.We're investigating an issue in which users may be receiving errors when attempting to access https://t.co/ZUfyjth6sU. Additional information will be provided shortly.— Microsoft 365 Status (@MSFT365Status) November 10, 2020November 10, 2020
Notably, Xbox Live is down right now as well. It's possible Microsoft could be experiencing a wider outage across its services.
Update 1 (November 10) — Outage expanded to OneDrive, SharePoint Online
Microsoft has now confirmed that other services, including OneDrive, SharePoint Online, and Power BI may be impacted as well.
Update 2 (November 10) — Outage affects consumer services
Microsoft's latest update indicates the issue only affects consumer services like Outlook.com and OneDrive.com. SharePoint Online users are impacted as well if they're accessing the service as a guest with a consumer log-in.
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