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Review: Plantronics Voyager Pro

One of the more competitive segments in the Bluetooth Headset market is that of the premium headset. Jawbone, BlueAnt, Plantronics and Motorola are just a few of the heavyweights vying for the top spot; throwing the best technology they have into making the best products they can come up with. The way that these companies go about building a product that is head and shoulders above the rest of the industry varies. Some aim for a simple headset, with solid quality; while others try to pack as many features into a small package as possible.

Plantronics’ Voyager line has produced some amazing Bluetooth headsets through the years. Their Voyager Pro headset is a simple, straightforward design that is light on extra features and heavy on quality for a decent price of $89.95. With arguably as much or more experience in designing and building headsets as any other company, Plantronics has the expertise to really make a strong push the have one of the top headsets in the world.

Design

The two things that I find that all manufacturers strive for with premium Bluetooth headsets are the best sound quality and the best fit possible. Different manufacturers have used a variety of designs and gimmicks to try and achieve both of these goals.

Plantronics has utilized a boom microphone in a couple of their headsets. The placement of the microphone, moving it away from the ear and closer to the mouth, makes it much easier for noise isolation software to differentiate between the user’s voice and any outside noise. The boom can be flipped around in order to use the headset on either ear.

The over the ear design featured on the Voyager Pro is also a familiar design element to Plantronics. Having most of the weight from the headset on the back of the ear enhances the comfort of the headset while also giving balanced fit.

Fit

As stated, much of the weight on the Voyager Pro is on the back half of the headset. All of the interior surfaces are rubberized, helping keep the headset in position. The neck that goes over the ear is flexible enough to make it comfortable but sturdy enough that it’s not flopping around on your ear.

The earpiece itself is interchangeable. Three different sizes are included, with foam covers for those earpieces included as well. Earpieces lock into place for a secure fit. The boom microphone rotates quite a bit in order to position the microphone as close to your mouth as possible.

My one word of caution is that this can get a little bit interesting for those that wear glasses on a regular basis. I don’t have any problem wearing this headset alone with my sunglasses, but glasses do subtract somewhat from the comfort and fit.

Look

The Voyager Pro doesn’t exactly fall into the small and insignificant category, quite the opposite. This headset is of a similar design to those worn in call centers and others whose entire job revolves around being on the phone. This headset communicates a very professional look.

Usability

Plantronics gives you all of the standard buttons, while placing them in the optimum locations. The only button on the back of the headset is the power button. This may seem like an insignificant decision, but I find it uncomfortable to push on the back of the headset (and thus on the back of my ear), so the less buttons on the back the better. Volume controls are on the top of the headset, which is not my favorite design choice because any time your pushing down on a headset it is getting pressed into your ear. This is not a major issue with the Voyager Pro as you can push up on the bottom of the headset while you press down on a volume button. The call button is on the outside of the headset, and blends into the lines on the boom.

Sound

Plantronics uses three layers to reduce wind noise. A stainless steel screen and acoustic fabrics are the foundation for noise cancellation. An electronic filter built into the microphone circuitry adds to the wizardry. Plantronics includes AudioIQ2, their second generation noise cancelling software, which uses the Voyager Pro’s dual microphone design to filter out ambient noise. These technological solutions add to the simple act of moving the microphones closer to the mouth. All of these features complement each other and compensate for any individual shortcomings.

Conclusion

One thing that I like about this device is that Plantronics attacked the various problems inherent with a Bluetooth headset with a number of different solutions. Comfort and fit were accomplished with a tried and true design as well as good use of materials. Sound quality was enhanced by the use of a more traditional boom microphone, quality materials in and around the microphone as well as AudioIQ2. The attention to detail exemplified by Plantronics’ various methodologies is indicative of their quality.

There is much to like about the Voyager Pro. If Plantronics sacrificed anything it was size vs. quality. On a Pro level device, I believe that they made the right decision. If your job requires you to maintain a decent conversation with customers while still having your hands free for driving or input into a computer, the Plantronics Voyager Pro should definitely be towards the top of your very short list.

The Voyager Pro is available from the WMExperts store for $89.95, a very reasonable price for such a quality headset.

Ratings (out of 5)

Design: 4Fit: 4Look: 3Usability: 4Sound: 4

Overall:

Pros

Close to perfect design for sound isolationComfortable enough for extended usePrice is steep, but well worth it

Cons

This thing is huge

George is the Reviews Editor at Windows Central, concentrating on Windows 10 PC and Mobile apps. He's been a supporter of the platform since the days of Windows CE and uses his current Windows 10 Mobile phone daily to keep up with life and enjoy a game during down time.

8 Comments
  • This IS a competitive segment. With the new Jawbone Prime, the Moto's new HX1 and the Sound ID 400 the current generation of headsets is the best ever. My first headset was a Jabra (BT200?) with an over-ear design like this Plantronics. Next to the new Sound ID, it was - by far - the most comfortable headset I have ever used. My question re. the Voyager Pro: how is it in a breeze - say walking between buildings in Chicago in the spring?
  • I live in Southern California (The Antelope Valley), which is notorious for its wind. In a breeze you're probably ok but anything more than that and the sound starts getting a little bit choppy. I would assume that this is partially due to the fact that wind noise would be caught by both microphones. Something like the Jawbone or better yet Motorola's upcoming HX-1 would probably be your best bet.
  • These are the best Bluetooth headset we've ever tested. I turn my music full blast in my SUV and my wife says she can't hear the music (or barely). Maha
    plantronics wireless headset
  • woo..This post is quite confusing..i read some where that platronics Voyager Pro headset is so good.now I need to buy it as soon as possible.
  • Almost purchased this from WMExperts solely based on the review, but when I got to the product page no where could I find what comes in the box! Went to Amazon instead which did have the box content listed. Simple thing like that lost you folks a sale :( Thanks for the review though!
  • I have both the Jawbone Prime and the Platronics Voyager Pro. The Voyager is parred to a Blackberry curve and HTC Touch Pro. Hands down the Platronics Voyager Pro is the best device I have used to date. I work at The Washington Harbour in Georgetown in Washington Dc. We get plenty of wind and the Voyager is the best bluetooth device I've used to date.
  • Provide the best noise canceling Bluetooth headset Plantronics Voyager Pro is hands down! I have a dozen or more headsets, are canceled and everything is nice, but uncomfortable or not fit at all have tried to claim to be noise. Some have problems with quantity, others are not there yet. I work in a noisy environment and want to talk on the phone. Voyager Pro automatically in your ear to hear the other party the amount you still can and then he kills the noise you can hear no noise increases. The final piece that puts the competition off the unit folds flat so it fits comfortably in your shirt pocket when you have a phone so you do not look like a geek all the time are not. No hype just good engineering and great fit and functionality.
  • It's a very good head set.
    The only problem is that it's TOO BIG!
    Very poor design for the ear loop and if
    you wear glasses your in deep doo doo!
    When they get the ear loop fixed.
    It will be the number (1) hand free set!