The UK government has reached an agreement with four major British mobile operators to end "shock bills." This move will look to protect consumers from unexpected mobile phone contract price rises with the companies offering greater transparency at the start of a contract. A cap will also be introduced for mobile phones that have been stolen.
EE joins Three, Virgin Media and Vodafone in the new agreement. Should prices increase mid-contract, the mobile operator will inform the customer and provide the option of cancelling the contract without penalty. The price cap to protect consumers from stolen mobile phone usage is expected to be in place by next spring.
BT, Sky and Talk Talk have all agreed to work towards an EU target of eliminating roaming charges by 2016.