Western Digital My Book Live owners are finding their NAS wiped clean overnight
Owners of Western Digital My Book Live NAS found their server compromised or completely wiped.
What you need to know
- Western Digital My Book Live owners have found their NAS empty or locked out.
- The company believes this to be an external attack with customer accounts compromised.
- Western Digital recommends all My Book Live owners disconnect NAS from the internet.
Western Digital makes some popular affordable backup solutions and the My Book Live is a decent solution for storing data. That was until reports came from owners who have recently found their NAS clean of all data. As reported by Ars Technica, it doesn't appear to be the case that anyone affected has managed to recover lost data.
Tracking the Western Digital customer forum, one NAS owner who has been affected even posted detailed logs of what occurred:
Another owner posted a screenshot of their password no longer working.
It seems, according to reports from owners, that things are far worse with some even stating they haven't any cloud features enabled and still found their NAS to be empty. Western Digital is now urging all My Book Live owners to disconnect the NAS from the internet.
Western Digital states the company is looking into the issue, but it's not immediately clear as to what is causing the removal (or deletion) of data on My Book Live NAS. We strongly recommend all owners of this NAS family to unplug their devices immediately and ensure you have backup copies of all your data. Back up your backups.
Get the Windows Central Newsletter
All the latest news, reviews, and guides for Windows and Xbox diehards.
Rich Edmonds was formerly a Senior Editor of PC hardware at Windows Central, covering everything related to PC components and NAS. He's been involved in technology for more than a decade and knows a thing or two about the magic inside a PC chassis. You can follow him on Twitter at @RichEdmonds.