New Windows Central App update delivers more reliable Live Tiles, stability

Hot on the heels of yesterday's feature update to the Windows Central app comes a quick bug-fixing one. Build 37 should be rolling out to the Store now and with it comes some significant (we hope) stability fixes for those with lower memory devices.

Update: For some users still experiencing issues, we encourage you to uninstall the app and reinstall this new version as that seems to fix some crashes that we have not documented.

Update 2: We're pushing a hot-fix (build 38) for when a phone is in Airplane Mode and it crashes. It should be live soon.

Here is what you can look for in the latest release.

Windows Central App Build 37 (1.1.37) 38 1.1.38

  • Live Tile works for real
  • Fixed crashing issue related to database access
  • Fixed crashing issues in comments
  • Fixed large font on Live Tile for non-HDPI devices
  • Fixed app crashing in Airplane Mode/No data connection scenario

While we have noted similar fixes in the past, Daniel Gary and his team have worked diligently to find some persistent errors that caused Live Tile instability (e.g. they stop working) and general application crashing. While we can't guarantee anything, we're feeling very confident that this update will solve a lot of problems for some users.

As always, if you do encounter some bugs or crashing, please report it to our Windows Central UserVoice page so we can try to reproduce the scenario on our end.

Likewise, if you find this build to be stable, and it fixes your issues we always encourage you to leave a review in the Store (or revise a previous review if you had problems that were fixed). Store ratings and reviews greatly help our app's visibility in the Store so if you want to thank us, that is the best way!

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QR: Windows Central

Daniel Rubino
Editor-in-chief

Daniel Rubino is the Editor-in-chief of Windows Central, head reviewer, podcast co-host, and analyst. He has been here covering Microsoft since 2007 when this site was called WMExperts (and later Windows Phone Central). His interests include Windows, Microsoft Surface, laptops, next-gen computing, and for some reason, watches. Before all this tech stuff, he worked on a Ph.D. in linguistics and ran the projectors at movie theaters, which has done absolutely nothing for his career.

147 Comments
  • Fingers crossed it works out for you guys!
  • My only issue with the app is the comments scroll crash, aside from that you guys have done a wonderful job. Keep up the great work. Looking forward to new features.
  • The app crashed after updating it several times on the splash screen and when scrolling in the comments. I've uninstalled and reinstalled the app and now it works flawlessly. this makes me wonder if you generate the store app package as an "app bundle" and if the crashing problem is related to it. just a thought Update: after uninstalling and reinstalling the app seems to resume from background without crashing.
  • Crashes on my L830 with latest "fast" insider
  • Crashed a few times on my phone.
  • This build has been out for 2 minutes and it crashed "a few times"?
  • Yes, when I tried to open app it crashed tree times. When it finally started now it does not crash. Edit: It also crashed when I scrolled comments.
  • Me too
  • I'm still on build 34 of this app.
  • Happened on my l950 as well
  • 38 definitely crashes scrolling down comments
  • Yup.. Not nearly as easily than it used to, but with previous build I couldn't make it crash even when I really tried. 950XL
  • Yes unfortunately.
  • Me too, would not open properly after update. Had to uninstall and install again
  • Same here on my 950. Tried to open the app and it crashed 20 times. Uninstalling and re installing worked for me also
  • Yep crashing for me too on 950xl, working fine on SB
  • Yes! It always crash on start up for me, I wonder if Lumia 640XL is part of low memory devices.
  • Yes! It always crash on start up for me, I wonder if Lumia 640XL is part of low memory devices.
  • Still crashing for me in comments. 640 XL on 14379, hard reseted, seems there are some deeper issues...
  • Updated!!! Keep on rocking you guys!!!
  • Crashing at launch quite a few times after update.
  • Not much of a bug but thumbs up and down isn't working like it should. You can enter endless thumbs up by simply close the app and start the app again. So I can give someone 100+ thumps ups or downs. Found one bug. I can only give one comment.
  • Thanks for this. I'll see if I can track it down.
  • You actually can't vote more than once, but you're right, it does seem like you can.
  • I addressed this months ago, but it is just a visual thing. Once you refresh comments you'll see that you have done a maximum of 1 vote.
  • Yup crise is right...once i really wanted to down vote this guy cause he was ******* everyone off....the repeated downvoting wasn't permanent...although that -67 was quite satisfying to see for those few moments... :D
  • AFAICT it doesn't permanently affect the score, though. It will revert when you restart the app.
  • So when I give a thumbs up, leave the app and come back, my up is gone?
  • No it's just max +1 or -1.
  • No, like I said... it's gone. Tried it several times. No worries here, they will fix it.
  • The thumbs don't stick though, do they?
  • Live tiles seem ok so far.
  • Yep, finally. Counter never worked for me. Now it does.
  • Still sucks. From day 1 first build I've never received a single notification! Unreal. I'm running Lumia 1520. So I keep the old wpc app so I can get notifications. Smh sad
  • I'd like to help with this issue. One thing to check is go to windowscentral.com/follow, login, and make sure at the top, under mobile, "Articles" and "Comments & Forums" are both checked
  • I'm not getting notifications either. When I navigate to that address, it tells me notifications for Windows Phone is coming in a future update and there is nothing to check. I've got a screen shot, but no way to post it here.
  • There is an option in the Windows Central app to enable notifications. Please check there first to see if that solves your problem.
  • Did that first. No help there either. Still no notifications from the app. I am just getting them by email.
  • Make sure they're enabled in your Windows settings too. Also, make sure it's allowed to use background services in the battery section.
  • After update constantly crashing on my phone :(
  • Can you try uninstall/reinstall to see if that fixes? We haven't seen this, and I'm curious what's causing it.
  • Thanks, this seems to have worked for now.
  • Okay, 2 crash scenarios of the app (build 37) I can reproduce always: 1. Turn of data and wifi connectivity and launch the app. Always crashes. 2. Clear the app from the multitask screen. Launch the app. Crashes for the first time, loads the second time.
     
  • Thanks for this. Turns out we definitely introduced a bug in build 36 that would cause the app to crash in airplane mode at launch. I am not able to duplicate #2 however. So far, killing/launching works every time. We will push out a fix for the airplane issue today. Thanks again!
  • You're welcome :). I'll reboot / reinstall the app to see if #2 is fixed.
  • Tried those and my results are for 2. Am my 950XL this doesn't happen. For point 1, isn't that expected? AFAIK, this app doesn't support offline articles yet and when launched it tries to fetch articles and this process needs a data connection. I maybe wrong however but this seems like the expected action to me(the crash) or the dev can either put a placeholder message stating that data is needed until they implement offline support.
  • It actually does. All articles are cached offline. Podcast episode fetching is what's causing the crash currently.
  • Ahhh, I was typing as you posted so didn't sew your reply until after i have posted my comment which made my comment irrelevant. As a thought, is there a way to have the comments section auto refresh to show new comments or even show a little notification within the comment section to say a new comment has been made?
  • Seems more crashy - sorry, I know that's going to get Dan's goat, but it crashed 4 times now.
  • Uninstall, reinstall 1.1.37, now it doesn't crash
  • Getting ringing for new comments on articles I have commented in but so far it's only been while the app is open and never when a new article is posted. (yet) will watch for that thou.
  • Thanks but...... it's crashing more now, especially while scrolling through the comments and the live tile is still the same (meaning it becomes blank and stays that way for sometime after closing the app) except the font size :| Tried reinstalling. L830 here.
  • Lumia 830 - are you on redstone?
  • Yup, build 14379. Also cannot scroll in the Article section on PC. The scroll bar seems to be stuck.
  • Found another bug. When replying I keep the replybox in my screen. And, again. Can't submit a new comment.
  • Had to uninstall and install for it to work. :-\
  • Yep worked for me too... glad its working, just trying to set up notifications and settings again :)
  • Is it normal that it doesn't show any image in the notifications? (it stopped doing that since one month, more or less)
  • Seems the crash issue is selective .
    I experienced crashing on build 34.
    The only thing I would love is links to a comment
  • I love this app, very nice design and customization features. However, I am not receiving any notifications, and have not been getting them since I first downloaded it two months ago. Setting is enabled within the app, and app is set to allow-always in background tasks,  I don't see the app registered in the Notifications & actions page though. Have tried to reinstall and disable/enable the setting, but somehow the setting does not appear to register correctly. 930 Win10 Slow Ring. Any ideas ? Notifications did work in the old app though..
  • Same here, can't receive any notification
  • Just realised you have to sign in on the website to change the setting to stop the email notifications. Hehe
  • Congrats I haven't seen the comments scrolling crash yet this time. One thing I'd love to see is adjustable font size in comments.
  • Keeps crashing after update.
  • Crashing for me whenever I try to take advantage of deep comment linking :(.
  • Delete, reboot... install. No luck, still can't submit a new comment, only reply (like this one).
  • Just had the scrolling fast app crash a min ago
  • The app is good overall, but the lve tile fonts are still big.
    On PC: https://1drv.ms/i/s!ApcRiFXMBDN5ovtfrTJg_LOtodMJmg
    And on mobile: https://1drv.ms/i/s!ApcRiFXMBDN5ovtgDhEujK1MIsNzDw
    The other thing is, when I swipe the navigation bar away on mobile, while seeing the newsfeed, the "Pulls to refresh" text appears, like this: https://1drv.ms/i/s!ApcRiFXMBDN5ovthIGa4Wfr3vWAl6Q
    This only happens when first starting the app. If I swipe to other news categories, or back to all after it, it doesn't appear.
    And I have some feature requests too:
    Links should be clickable in comments.
    And it would be nice if we could insert images and/or emojis in our comments. If I insert an emoji from the keyboard on mobile, the app can't send the comment until I remove t.
    And finally, being able to chose which news category is displayed in the news feed, and/or change the order of those categories would also be nice.
    Anyway, keep up the good work guys ;)
    P.S.: The comment deep linking is awesome! :D
  • This man this... Why you cant fix this problem....that pull to refresh statement which appears every time,i hide the navigation bar.... Please fix it
  • Yes, need clickable links!
  • It's getting better and better...
  • Can't add new comments only replies after adding 5 or 6 new comments. But after closing the app one or two times it sorts it out and shows the text input box again.
  • Had to reinstall....but now works very well...no crash so far... Great work!
  • UPDATE: oh...no...it started crashing.... more frequent crashed then before....
  • Deep linking to comments still doesn't work for me. It just goes to the newsfeed.
  • Didn't this app also support deep linking to articles? Tapping on an article notification is taking me to the last opened page in the app instead of the particular article.
  • Still keeps crashing even after updating to 1.1.37 build. Lumia 640 LTE fast ring latest build.
  • It still happens even after reinstallation of the app.
  • And now please stop adding any new feature in the app. First make the available features usable and smooth... Please
  • Of course adding features will cause more instability because of the more code used. You can either have a rock solid barren app or a slightly unstable, feature packed app. Once the app is fully tuned for TH1/TH2 and RS1 capabilities, they'll go back to fine tune, polish and optimize as best as possible.
  • Mine also crashed after upgrading...........
  • Still dont see the previous update on my 1520. Getting an official os update on my 735 though. No idea what it is about.
  • Wouldn't update news beyond yesterday after update. Reinstalled & works fine. Keep up the good work.
  • Live tile works great now! Headline and sub text is finally readable on a L950XL :P
  • No longer opens after latest update. 
  • Please make live tiles like old app's
  • I can not see in settings> notifications either, I press the more settings in the app and get this "Push Notifications is currently only supported on Chrome Android, but the next release of our native apps for iOS, Android, Wi