AT&T announces that the Lumia 1520 Windows Phone 8.1 update is now live

Starting at 1PM ET today, AT&T has announced that the Lumia 1520 is cleared to receive the Windows Phone 8.1 and Lumia Cyan update.

Owners of the Lumia 1520 can head into their Settings > Phone Update > Check for update to begin to receive the latest OS from Microsoft and new firmware to enable advanced features from Nokia.

AT&T did not comment on timelines for their other Lumia phones, though presumably they are not too far behind the Lumia 1520.

Our in house AT&T Lumia 1520 is not showing an update is live just yet, but our phone is running the Preview for Developers. It is not clear if we need to rollback the Preview in order to pull the update, though we will follow up shortly on that matter.

For more information about the Lumia Cyan update, please see our tracker page for all the latest.

Customers can also head to AT&Ts Community blog and software update page (www.att.com/softwareupdates).

Final Update: Microsoft is advising those with the Windows Phone 8.1 Preview enabled to downgrade the OS first before getting Cyan. More information can be found here.


Reader comments

AT&T announces that the Lumia 1520 Windows Phone 8.1 update is now live



OMG, I'm gonna call and tell them I lost mine so they'll send me a replacement. You pay for the new one. I think it's like $125. Whachusay?

InfiniteRefrain, they won't lock it. I reported my 920 and they wanted to give me some Android phone but I told them that I wanted a Windows Phone so they send me a 1020. The 920 I sold to a girl and all she did was put a Straight Talk SIM card and it works fine. It's still going to this day. I know a lady who lost her 1020 a couple of weeks ago and they didn't have it in stock so they sent her a 1520. I know cause I found the phone and I know the lady so I gave it back. That's what you do when you live in a small town of 1800 people.

You can interpret it how ever you wish. You've never downloaded an MP3 from the internet and didn't pay for it? You don't use torrents neither? If the chance is there, why not take it?

I got a solution to not having high deductibles... Leave the company and go to another one or pay full price for the phone. We only live once and if you're not willing to break any rules, you'll get no where. I've just been pushed too far already. You think AT&T isn't making any money off of us?

Really? That is your answer? Life is too short to not be a thief? Wow.
Edit: Also, it is AT&Ts job to make money off of you, that is sort of the point in a company. Thief.

More than a little dishonest. You are obviously lacking any kind of moral compass. Yes, you are a thief.

You fraudulently gained a product. That is stealing. That makes you a thief. Theft by deception, fraud, whatever you want to call it. You are a thief. Even worse, you can justify to yourself why that was ok, that makes you a dishonest person. As you even, sadly admitted to.

Well, I do pay for insurance. The option is there. But if you're going to label me as a thief then I can label you as a scapegoater... Right?

I was debating whether or not to do this with my 13 month old 920 just to try and get a 1520 but really don't want to part with my 920, like ever.  Lol.

Also there is some new thing with AT&T and Assurian insurance where the deductible for phone claims actually drops less than $125 depending on how long you've had you device. I think it goes into effect Aug 1 or something.

I got a letter in the mail from AT&T about it a few weeks back. Not sure if there is a Web page yet with all the details yet. I'll try to find it.

I have small pockets in my jeans for some reason.... My 920 barely fits in my jeans pockets...
Weird, I know

I mean, it fits but its kind of hard to sit down... So I guess a 1520 would probably snap if I sat down with it in my small pockets ;)

Nope. The company that made the jeans doesn't know what pickets when I get another type ill consider T 1520 :)

I don't agree.  I have both the 920 and the 1020.  I spent more than a day with a 1520.  The camera is better on my 1020 (but not the 920), and the 1520 is too big to comfortably use one-handed.  So, no, not everyone will think the 1520 is better in ways that matter to them.  I wouldn't even trade my 920 in for the 1520.

That's how I got two 920s I broke the screen on my first told att it broke paid 125 and went fix my screen now I have both and a 1520 now might try it again before I finish paying this one off via next program

Wonder if thats for all their clients cause rogers uses the same company. The other day they sent me an activation code for an android/ios app lol talk about dumbasses

Never said I was under it :) I have wiped and am downloading an update now, not sure what it is.

Edit: 8.1 it is

Can't one keep the Developer Preview OS installed and uncheck the checkbox in the DP app (unenroll)? Will that allow one to upgrade to Cyan?

Can confirm this.  My 1520 prompted me for an initial (pre 8.1 thingy) update earlier this morning.  It's done now and wnet on without a hitch.  :)


"Your update is all done!"

Followed by...

"You're all set to get new phone updates - including the latest one, Windows Phone 8.1!  We'll check for it shortly.  But if you can't wait, you can do it yourself by going to Settings > Phone update > Check for updates."

Looking forward to meeting you Cortana.  ;)

It's allowing the full 8.1 phone update (first try) on my AT&T NL 1520 no problem.  Just request it manually if you want it NOW.    Bam!  Your request is granted.

Downloading 75%...

Preparing to install 13%...62%...96%...  Is Auntie Mame hung?!?  Naw, she's good!

Tap install.  Agree to terms.

Tap install. Agree to 15-30min time window! 


Winding wheels of progress takes over your screen...progress bar appears...


It looks to have restarted...

Nokia signage...

Blue MS 4squares logo...

AT&T logo...

type in passcode again...


"We're getting there..."

"...and it will be worth the wait." 

Migrating your data (step 13 of 19) 52%...68%...76%...90% (quicker step for sure)

Migrating your data (step 15 of 19) 17%...68%...94%...

Migrating your data (step 17 of 19) quickly to 100%!

"Update successful"



Nokia letter logo again, MS 4 squares... AT&T world...start screen...passcode again

"We've added a few new settings with this update.  Tap Continue to customize them, and then try out the new features on your phone."  *blue Welcome to Lumia Cyan notification flashes at top for a brief moment*

New Settings: WiFi sense (helps you save data)

Additional settings: Auto update store aps.  Ads across apps for experiences

Microsoft account updates: Back ups now include your app content.  Some settings sync across devices.  All can be changed later.

Tap done.

Home screen! 

You'll notice a new medium sized Data Sense tile on your homescreen.  Flips to show your usage at a glance. 

Off to the tutorials then...

No issues of rme.  I'd allow plenty of time though.  Easily 30min to 45 min over WiFi on your lunch hour should be possible, but you'll need to stick around.  It doesn't run through all by itself! 

I'm really curious to see if preview devices really need to be rolled back, even if they don't use bitlocker. I really hope not... that's a lot to ask, and really flies in the face of how easy the preview program was.

So, I did the refresh and am now installing 8.1. Wonder if it will be pushed for DP or we just have to reset.

I have the RM-938, the Latin American variant of the 1520, AKA the 1520.3, AKA "the good one" (supports every common North American frequency over both LTE and HSPA, plus has in-built Qi charging). I purchased it used with the developer preview already on it. How do I know whether the update is available if I roll back? I don't want to lose the 8.1 DP if the final version isn't available.

My guess is you will have to keep an eye on the update page and only roll back when your country variant is available. But, I am hoping MS makes some sort of statement regarding DP prior to my 1020 receiving the update. I will roll back if I have to, but I don't want to.

I don't understand this. People who recently had DP on Lumia 625 still got the cyan update. They didn't have to rollback. So unless it is an ATT thing I don't see why we need to rollback from DP 8.1 to 8.0 to get cyan. 

I am still waiting, resufing to rollback just to upgrate to Cyan. MS is just advising people to rollback then upgrade first, but I am pretty sure they are working on a solution to enable Cyan update on a 8.1 DP. (well, hopefully.)

Yes if you don't rollback the update will NOT be seen by your phone that's what I experienced tried once no joy reverted did the recovery setup installed 8.0 didn't even click update it just said update available And it started the update

My carrier has the Black update available and my phone is still on Amber because it doesn't find any updates, I did a hard reset and still nothing. I guess we will have to roll back to get the updates :/

Seems like the 1520 has the most to gain from Cyan over just the dev preview though, so they probably picked the right model to start with.

Ditto, really hope Cyan or consumer release puts it back to what 8.0 was. I love 8.1 and am glad I did the DP, but it is not near as fast as 8.0. Not even close.

Do a factory reset. 8.1 works just fine on L920, but the way updates work things can sometimes get wonkey. Doing a fresh factory reset of your device should fix any weirdness and get things working smooth as butter like it should.

For myself the core OS was working just fine and smooth with the 8.1 update, but the maps were getting all sorts of lost when using navigation. Factory reset and now it works perfect again.

In my phone lumia 520 it shows many copy of videos of songs, videos nd photos.. If i remove one of two both remove.. What is problem i dont get it..suggest smthing

If it is faster, it isnt by much.  It performs relatively the same, the difference wouldnt be too much either way. 

If anything, it is somewhat laggy on the 1020, all the apps takes time loading...................

sometimes, it takes time for the app tiles to pop up and left with blank squares on the home screen. 

Hopefully they fix with the official release. 

If you haven't seen them live you're in for a real treat. I've seen NIN live twice and they've been amongst the best live concerts I've ever been too. And I've been too tons of concerts. Enjoy the show and your new phone.

Yeah, I've seen NIN live twice myself. Never seen Soundgarden though! Really looking forward to capturing some great video footage on my 1520. Especially with the new Cyan FW. DD 5.1!

Shit, why don't you send me some of that footage you take with your awesome Lumia 1520? I haven't seen Soundgarden live either but I bet it's going to be an amazing show. Rock on dude!

Sure thing! I had planned on uploading all my footage to my YouTube channel and then sharing the link on the 1520 forums. Concert is August 8th, so I will have footage that weekend!

It is based on the phone's existing firmware. It needs AT&T firmware to get an AT&T update. It has nothing to do with what SIM is in it, otherwise we'd all just put different SIMs in our phone to get the update.

This is something I haven't been totally clear on. Using a 1520.3 with an AT&T SIM, am I correct in assuming I have to wait until either A) The US country variant is released, or B) The Latin American carriers release the update?

I rolled back my MEA region 1520 in anticipation of an update only for Nokia software recovery tool to flash it with an O2 euro_1 ROM. I've reverted back to dp, but I'm not sure who'll get the update 1st, my original region or current one. Pissed. I hate carrier flash startup screens

If you bought a region unlocked phone then you will have to wait for the regional variant release directly from Nokia. If you purchased a phone that is branded with/by a latin American carrier then you will need to wait for that carrier to release their update.

I believe the country is Italy. Under Extras + Info/More Info it says Manufacturer Name RM-938_Ita_Ita_905. I think Ita stands for Italy unless I'm wrong.

I don't believe so as that is my situation as well. The 1520.3 is a country variant, but I'm not sure how to determine which country. If I had to guess, we will get the update after the carriers push theirs out.

I believe the country is Italy. Under Extras + Info/More Info it says Manufacturer Name RM-938_Ita_Ita_905. I think Ita stands for Italy unless I'm wrong.

Actually, that first letter is a lower-case 'L,' not an upper-case 'i.' 'lta' stands for Latin America, not Italy.


Ah, ok. Thanks for the info! So wait, what country then should I be watching the Nokia page or will any do in that region?


Do you have a source on that? I've never heard this before. Might be promising, since a few Mexican carriers have Cyan available for certain models.

Dumb way to check...but install the tapatalk app. And look at the settings to customize your forum signature. Tapatalk by default puts a "sent by tapatalk using nokia blah blah device " .

There's probably an easier way to check... Your phone should have an "RM--xxx" model number. Check in phone settings to find out what the xs are...then Bing it

Will not going to roll back if required. Heck with ATT. I do have 64 GB worth of apps on SD card with their information/data. If this is the case ill stay on Preview.

Apps or data?  If its apps, it will get reinstalled if you choose to wipe the SD card when asked. If its data, you can tell it NOT TO wipe the SD card.  I've reset a bunch of times and this behavior is consistent.  I can't say, however, if this update will offer such an option if it requires a special process for previewers.

... so set your backup point, roll back to 8.0, do the update, then reset the phone and load your backup. Shouldn't that apply the updates and bring back all of your apps/data automagically? Granted I am sure it would take some time.

Hey, does anyone know if we can restore our DP 8.1 layout/apps if we roll back to 8.0 then update thru at&t over-the-air to 8.1 Cyan?

I'm not seeing the update. Please, God, don't make me have to rollback to WP8, before I can get it. Didn't MS assure us that if we got the DP we'd still just get the cyan update/regular firmware release, just like everyone else?

due to bitlocker issue ,some might have to rollback to wp 8.0 , bro just backup settings and apps to onedrive cloud ,then restore after, ezpz.

At work and I can't wait to get home to update mine. I have the DP and hope I dont have to downgrade first!!! Please keep us posted.

I'm using 1520.2 and got a small update just now. Seems they are preparing for WP8.1 .

Update: Now it downloading! Seems I'm getting WP8.1 XD. I'm not using WP8.1 DP.

No update for me yet in Stockton California. Also on the 8.1 preview. Not going to update until we get the word if we need to rollback or not though. Still this is great news!

Why do people think their physical location has anything to do with anything? Updates aren't strategically focused on specific cities...

Doesn't hurt to add it. Just A few extra words to read. Also if that's true why are certain people reporting that they are able to update right now and others cannot?

That's what I was thinking as well. Maybe I'll just rollback and see what happens. It was said it would be out by 1pm though as well. I can wait a little longer.

Hi,  I had WP8.1DP and didn't see the update.  Since I have only user data on SD card and can easily install apps, I did the Nokia Recovery (roll back) .  It is now downloading and installing OTA updates:  The process starts with:

  1. Searches for and downloads first available update (took a minute or two):
    1. "Windows Phone 8.0.10532.166 - This will make it easier to update your phone to Windows Phone 8.1, which is loaded with new features and imporvements we think you're going to love."
      1. restarts
      2. installs
      3. data migration 6/6 steps, restarts
  2. Searches for and downloads next available update (took more than a few minutes):
    1. "Nokia Update for Windows Phone. Windows Phone 8.1 (8.10.12397.895) - Reinvented with you in mind, our latest update is packed with cool new features and improvements to the things you love most."
      1. restarts
      2. installs
      3. data migration 19/19 steps (there is a progress bar displayed that applies to the current step;this will likely take longer if you didn't just roll-back like I did to expedite this)
      4. restarts
  3. DONE