8 things that Microsoft needs to fix in Windows Phone 8 right now

With the release of BlackBerry 10 this week, Microsoft has even more fresh blood for competition in the smartphone business. While one could argue that it is still Android or iOS that Microsoft is up against, the picture painted for spring 2013 is one of stiff competition and a fight for the third spot.

Windows Phone 8 has made great strides in making Redmond’s mobile OS much better than its predecessor, most importantly with the new NT kernel which will allow Microsoft to grow the OS. Having said that, there is a lot of room for improvement and we’re not just talking about touch-up features either but core aspects that need to be addressed.

Below is a list of 8 things we think Microsoft needs to fix in order for Windows Phone to really take off. We’re confident Microsoft already knows about these and in fact may have solutions in the pipeline. At least that's the hope.

Before we start we should note that Microsoft is rumored to be revealing some new features coming to Windows Phone 8 next month in Barcelona.

Traditionally Microsoft has a rather large presence at the mobile-focused conference and their absence from CES in January sets up Microsoft to gain back some momentum in the press.  We’re not 100% sure Microsoft will divulge an updated OS but we’re anticipating.

Now on to the list...

#1 Notification Center

Android, iOS and especially BlackBerry 10 all have notification centers, allowing users to have a unified single area to check the status of various apps and services. On Windows Phone, Live Tiles were supposed to be that but in reality, it’s not that simple.  Whether it’s an optional blinking LED or making use of the left-area of the Start screen, Microsoft needs a simple and elegant solution here. Check out this great design concept from our forums

Rumor has it they wanted this for the release of Windows Phone 8 but simply ran out of time. Fair enough. But it better be there in the next update or it will continue to dog the platform. 

#2 Universal Search

Likewise, this feature was rumored to be coming in either Windows Phone 7.5 ‘Tango’ or Windows Phone 8, yet this function mysteriously never arrived. It seems simple enough: Hit the Bing search key to make inquiries on the web as well as within the device. Search email, SMS, within apps, documents, etc.

It’s not a radical idea and other competing OSs already have this on board. In fact, Windows 8 has a nifty search feature, allowing you to dynamically search through various apps. It’s way overdue on Windows Phone.

#3 Instagram

Yes, we hate writing about it as much as you probably loathe reading it, but the fact is until this hipster service is on Windows Phone, it will absolutely prevent people from switching. We’ve had random conversations with Best Buy and AT&T employees and even a waitress who’ve all said the same thing: until this popular photo sharing app is on Windows Phone, it will always be a deal-killer.

For the record, Microsoft and Nokia know how important this is and we don’t think it’s from lack of trying that it’s not there. But there’s more to this than just throwing money at the Facebook company and while we don’t know the details, we’re sure there are talks of some sort going on.

Regardless, it needs to be here yesterday.

#4 ‘X’ to Close Apps

This one is so simple and yet Microsoft has yet to do it. In the card view of multitasking apps, just give us an ‘X’ to tap out an app.

C’mon Microsoft, the paradigm already exists with multiple Tabs in Internet Explorer—just extend it to apps.  It’s simple to do and it will make many folks happy (even if it is arguably unnecessary).

#5 Better Xbox Gaming

We’ve been beating this horse for a while now (see our continuing series) but it does need to be mentioned again. Xbox gaming on Windows Phone since day one has been underwhelming.

Integration with Kinect? Never materialized. Synchronous game play with Xbox 360? Never happened. A centerpiece game like Halo to really pull people in? Nope, not yet.

It is embarrassing that Microsoft has not been able to fully leverage the Xbox 360 with Windows Phone in 2012 or 2013 and it needs to be fixed.

Just look at the video above of Microsoft’s Eric Rudder (opens in new tab) demonstrating the gaming potential between PC, Xbox and Windows Phone and the game ‘Indiana Jones’. We covered that story back in March 2010.—nearly three years ago--need we say more?

#6 Folders

Yup, here’s one that iOS and Android have given into and now have solutions for: folders. The idea being that some of us may have multiple media apps that we want grouped together, or a bunch of pins we want rounded up in a quick access folder. It’s a simple thing and becomes increasingly necessary as people add more apps, pins and tiles to their devices. Windows 8 makes use of “grouping” and Windows Phone needs to as well.

#7 Independent volume and profiles

Smartphones are called as much because they are supposed to be smart meaning we shouldn’t have to do certain tasks. Having our phones switch audio and notification profiles for home, work, movie theaters, etc. goes back to Windows Mobile and apps like PhoneAlarm. Why do they not exist on Windows Phone?

Likewise, let’s finally give users the ability to control the ringer volume independent of system/game volume, same with an easier way of going ‘silent’.

#8 Fix Xbox Music and Video

The whole three-screens-and-a-cloud vision only works if your media can truly transcend devices. Microsoft hit the reset button on their media services with Windows 8 and Windows Phone 8 and while there are to be expected growing pains, they really need to get that system on track. With the amount of DRM errors for music and the inability to watch Xbox Videos on our phones, it’s a real hindrance.

Hope for 2013

So those are our Top Eight major things Microsoft needs to sort out. Is that an exhaustive list? Certainly not.

Other features like the ability to force-check app updates, fix YouTube (perhaps out of Microsoft’s hands), a more powerful email client or even making Windows 8 gestures and Tile functionality overlap with Windows Phone to give users the same experience are all up for grabs.

Like we said, we’re sure hoping that Microsoft addresses all or some of these in the near-term, specifically in Barcelona. We have a feeling that they are and for the platform’s sake, they better. BlackBerry is now breathing down our necks and Android and iOS are so far ahead in the market it’s borderline scary.

Microsoft has a solid foundation with Windows Phone 8. Let’s see them quickly build on it.

Daniel Rubino

Daniel Rubino is the Editor-in-chief of Windows Central, head reviewer, podcast co-host, and analyst. He has been covering Microsoft since 2007 when this site was called WMExperts (and later Windows Phone Central). His interests include Windows, laptops, next-gen computing, and for some reason, watches. Before all this tech stuff, he worked on a Ph.D. in linguistics, watched people sleep (for medical purposes!), and ran the projectors at movie theaters because it was fun.

  • Great sudgestions! now all I need is a WP8 device.
  • Apparently all the edit button does is add another comment…
  • When you want to edit your comment you need to refresh your page and it will let you after.
  • Pretty unawesome btw.
  • the comment system on this site is broken in general. Like when you post a reply, all you see on the new page is the comment you replied to. Not yours, no one elses.
    The WP-Central site is - sadly - not really a show off in terms of webdesign / programming.
  •   Love my job, since I've been bringing in $5600… I sit at home, music playing while I work in front of my new iMac that I got now that I'm making it online(Click on menu Home) https://goo.gl/Tjh0d
  • Lol, where ya been? Haven't seen you in a while. Oh by the way, I make 6 figures a month for playing Pac man. . .
  • lol good one
  • KatharineLutz, how have you been? So glad you are able to stay home for work, it will give you the opportunity to concentrate on applying ointment to that nasty rash in your genital region. How is that working out for you?
  • Don't try talking to a bot.
    Shit. I just did it.
  • This is Windows Phone Centeral, spambot. We don't care about your iMac.
  • What they need to fix is getting there phones in stock. I didn't mind waiting a week for my Lumia 920 which 2 months ago wasn't along time but now my mom was at Verizon ready to get Lumia 822 but it was out of stock. I wouldn't mind waiting, but im not like every other customer. My mom ended up getting a lower budget android phone. Kills me to hear this.
  • Have her exchange it in the allotted time Window. 
    I feel your pain.  My Dad Texted me today and he was thinkign of getting the Galaxy note.  I asked if he got it and he said he was goign to get an iPhone 5.  EEEEEEEeeeeeeeee.........  I wanted to suggest he check out the Lumia 920 (I previously offered him my HTC Arrive) but I said screw it. :p  loving my L920 BTW.
  • OMG! Why didn't she wait?? Android?? Noooo.. Please, please get her to exchange it before its to late!! Show her what your phone can do!! Nooooooooo!
  • LOL, RodneyeJ, you're toooooo dramatic!
  • Nooooo! Don't say that!! Please, please, PLEASE get her to switch,, Hurry before its tooooo late!!! Awwwwwwwwwwwwwwwwww!!!!!... Lol! But for real,, do it!
  • Show her the number of apps in Android Play Store and in Microsoft App store, she probably will make her decision without any second thoughts... :-)
  • You seriously would be shocked at how many people don't give a fuc:| about how many apps either app store has.. For example, my mom has a Samsung Focus and her start screen looks exactly the way it did when I configured it. She likes it because she has what she needs.. As most users will like WP because it really does have the apps you want and need. Nobody is going to install 700,000 apps dumb ass!
  • agreed. App store... How many fart sound, shotgun sound, crappy launchers, etc... does one need. 700,000 apps and only 500 of them actually worth anything.
  • Especially how that margin is slowly shrinking thanks to an eventual loss of developer support.
  • exactly!
    and no more than 50 of them are actually useful for the average user..
    I only use about 20 apps.. that's it!
    I don't get why people are so obssessed about the numbers.
    It's the quality that counts..
  • I agree, it is quality that counts. I have dozens of quality applications that I use on a daily basis on both my iPad 4 and iPhone. The iOS platform offers far and away the most comprehensive list of quality, heavily support, applications and games. Many of which are even exclusive.
    I had a Nokia Lumia 900 for a short time last year, loved the device, and for the most part the experience that was offered by the phone and OS. However; the pain started to become unbearable once I realized that I was missing applications like a real photo editor, instagram, my banking application, Poker Stars, a really great camera application, Real Racing 2 HD, Infinity Blade ... or any killer game at all really.
    I want the Windows OS to get the support it deserves, and I am on the brink of going back to it, but I just don't want the struggle that I had last year, and it doesn't look like it has changed a whole lot.
  • WP8 is about quality not quantity. I've only ever had Android devices until a week ago when the wonderful lumia 920 came into my life. Yes there are hundreds of thousands of Android apps, but how many of them are actually any good, and how many can you have on your device at an one time. The whole apps argument is pretty lame, although I do agree that perhaos there are some key apps missing from WP8.
  • Hold on there for one more thing he very obviously dismissed.
    It's a HUGE one and I don't just understand for the life of me, why in the hell anyone could ever, ever, EVER skip this as o e of the top 8; XBOX MUSIC SYNC APP(or Zune style sync software).
    Why would this not be mentioned? All those reading this, I want to know how your XBM experience is on your wp8? Mine is non existing because Ms dropped the huge music (disco) ball on us.
  • I felt that was kind of wrapped up in #8, all has to do with Xbox Music as a whole
  • I have both a win7 and win8 phone. I also have a win 8 laptop, a surface RT, a Xbox 360. I use Xbox music everyday on all devices. I have no sync issues. The newly updated "windows phone app" lets you manage (add, delete) music and video. The Xbox music app itself is how you configure syncing. Yes, its confusing with multiple devices, but playing with all the sync options i found what works best for me. For example. I have the laptop as the "source of truth". The phones and surface are secondary. The laptop i have the "sync to other devices" off, As I don't want to fill up my phones or surface. And from surface/phones I have "sync to other devices..." downloaded turned on. This will then sync from phone to laptop. Seriously. I understand everyone's frustration with the sync, but I spent over 10 hours testing every scenario on each device until I nailed it. If anyone needs my exact how to. Just ask.
  • Maybe I'm not using it right? But when I download a song to my phone my computer no longer gets that song added to its music library like it did on Zune. I tried enabling the option to download music to my computer that I had/have on other devices but Xbox music downloads all my music. Even non DRM music and makes it DRM protected. Point me to a way to fix my issues iamoniweban. On top of that I still download music on my Zune player, because the Xbox music app on win8 sucks, and I still can't sync that music to my phone.
  • On phone: make sure the cloud sync is set to on. From pc Xbox music app, set the two cloud setting to on. I am also assuming your referring to the Xbox music pass service when you download a song. Another tip, nothing will sync to the device until the device is activated, this is done by downloading a song the first time from the device. Let me know if this works. If not I will help.
  • I have the same issue, I download a song on my phone using music pass and I can not get it onto my win 8 PC.  I expected as its cloud synched that it would auto download next time I logged onto my PC, but no.  I have all those options ticked you mentioned, still no joy.
  • YEs i am aware of the sync to cloud, but as i stated before, it downloads ALL my musc (including non DRM music) as licenced music, and at a lower quality. Most of my music that isn't from zune/xbox music is 320 kbs (or what ever) and xbox music just redowloads it as a lower quality file.
  • And that right there, spending 10hrs just figuring out how to get it to work IS the issue. Why would any of us have to go through that. Zune was uber simple yo use. It automatically displayed album cover, and organized every song as its on the album. Sync.was drag and drop, you knew exactly what is going into your device regardless if the album or song was dl from iTunes or ripped from cd.
  • MS needs to provide a better how to. all i a,saying is i got it working on 5 devices.
  • Wow. That was a huge help. Part of the problems I think is that alot of settings are "hidden" in the charms bar. Its not easy to find it remember its there.
  • 100% agree!!!!!  IMO, Xbox Music should have been #1 or #2 on the list! (Behind only to Notifications Hub.)
    Xbox Music is HORRIBLE, SOOOOO many problems!  I think many of the problems come from the sync app.
  • Help out and vote to get back Zune style sync here; http://windowsphone.uservoice.com/forums/101801-feature-suggestions/sugg...
  • /\ this
    Do it!
    But with the working link!
  • Thanks
  • I liked Zune PC app, but it felt from time to time heavy. For now i'm happy to sync my music using Windows Media Player in Windows 8 Pro. Works perfectly. And the ability to browse WP8's storage along with doing sync is super+ :D
    For music sync feature, I miss the wireless sync feature from WP7.x with Zune.
    // chall3ng3r //
  • Yup, gotta talk to customer service again as I try to re download albums I've paid for due to DRM issues, and getting charged again.
  • I was looking for this too. Zune needs to be brought back as the XBox Music sync center. I am upgrading to WIN 8 pretty soon but I would love for my Win Phone 8 device to sync to my current Win 7 computer.
  • Yeah they're good suggestions with the omission of the 5min screen timeout limit. Which is a security risk because I like to have my phone on all the time when it is docked in my car!!!! I press the power button when I want my phone locked! So since it auto locks I have to set my password time to around 15mins so when I am driving I don't have to type in my passcode all over again just to do more on my phone! Its crazy and no one complains of this feature it is the most of annoying to me of all other features! Because it is a no brainer to just give me an option to turn off the screen timeout!!! So frustrationing the worst part about it is that the feature was in the open devkit that leaked out before the phone...
  • My Quantum had the 15/30/never options and the L900 only has the 5 minute limit. Long time peeve of mine after going to the Lumia. And this also causes the Wifi to disconnect after 5 minutes which is also annoying and wasn't addressed with 7.8..
  • You do realize this is because of the screen type, right? AMOLED screens will get burn in if left on the same screen for an extended period of time... LCD ones don't. Hence the time limit options...
  • That is a good point, I have not realized that. Unfortunately this option is also missing on my Lumia 620 with a LCD display :(
  • I dunno. Instagram?  WGAFF...
    Fix the things that actualy make the device hard to use.  Notifications, that's huge.  Seperate volume controls, that's big (but not sooo big).  I rather be able to scrub through audio.
    But the absolute most aweful, unworkable thing about WP is email.  It is absolutely atrocious.  It is 2013.  How is it that I can't edit email contents before forwarding or replying?  How is it that I can only attach images from my email?  How is it that I can't forward or reply to a message from an account other than the one it came into?  How is it that there are no formatting options for my text input...I can't even add a bulleted list or bold something!  And how on earth can it possibly be that when I tap the tile and go into mail, even for a split second, the counter goes back to 0 and there is no count of how many unread messages are left.
    I use my phone for my job, Microsoft.  But you make it very, very hard to do so.
    (Indeed, I am hard pressed to think of one single thing other than background GPS that WP8 actually does better than WP7.  Certainly, the W8 kernel is a disaster, really unstable on both PCs and phones.  And the PDF situation?  A nightmare.  And while it was the same as now on Mango, when I bought my old (then NoDo) Windows phone I coud edit .DOC files...no more!  And nexbus.com worked like a charm in WP7...no more!)
  • Likewise, the calender function is so PRIMITIVE and it's a TOTAL JOKE!
    The month view is useless!
    The day view is confusing without clear distinction between days!
    And the other calender functions for recurring appointments etc is not available, c'mon these features are already on outlook, so why is it not implemented in WP8?
    How to make this phone competitive for business use?
    I had high hopes after reading the reviews for this phone, but having it for 2 months now, I am regretting my decision!
  • +1
    The calender is the most important app for me and it is more the absolutely basic. You never can see, if two appointments match or not.
    But since they did not update the calender on outlook.com and the little teaser or no teaser (for a notivication center) we saw today, I have some hopes, that they will provide us with something big at the MWC in Barcelona.
  • Chronos Calendar, fantastic app and free!
  • Yeah, the email and notifications situation actually makes me look more seriously at the new BlackBerry 10 phones.  
  • Me too :)
  • I'm currently using a BlackBerry z10 (borrowed from a friend) and I have to say the BlackBerry 10 software is very nice to use and very productivity focused. It's a nice change from my 8x. I will be going back to it next week. Although they have the same problem that WP8 has...lack of top apps.(although WP8) is getting better. I wouldn't be surprised if BlackBerry draws more customers if Microsoft does not deliver with the next major update. Btw, on my z10 I have instagram (side loaded of course) and it works fine...step it up Microsoft.
  • came over from crackberry, have had a z10 for a month and i agree generally with your observations. 
    i will keep monitoring WP, since microsoft's cloud/online services (outlook, skydrive, office etc) are top notch, whereas blackberry's are,well, umm....
  • Rotation lock... I need a global rotation asap. 
  • Agreed, I would rank this above all of the items in the article.  Near trivial to implement at the OS level, but unfortunately it seems those in power are among the group that just doesn't understand this.  Apple and Google understand though, as do some WP app authors.
  • What I would do for this.
  • Yes!!!! Want this very badly. Reading while lying down is a pain in the ass.
  • Totally!! I dont understand why microsft came up with little updates?? They cd hv brought all dese things in the package!! :/
  • That be no fun. We won't have nothing to look forward too.
  • +1
  • Agree! Since it is really inconvenient to read book lying in my bed
  • I agree. This makes the device more functional in certain situations
  • Here's the crazy thing (and I've said this before):
    Rotation lock used to be in WP7. It was in the final pre-release OS, build 7003. Much like "Find On Page" it was removed for absolutely no real reason at all and never put back. I'd venture to say it's actually still in the OS, just hidden away. I have no idea why MS wouldn't just reenable the functionality. Like tgr42 said, it would be trivial.
  • Just like universal search my pre-Nodo HD7 did it out of the box.
  • What I do is rotate device to landscape, then rotate device so it's upside down. This then allows me to read the phone when I'm lying down.
  • Yes! This over instagram any day.
  • +100000000000000000
  • This is my number 1 must have feature.
  • Ya I always wonder why they took that away.
    It should be a basic, global feature. We have to make one for our app UC Browser so our user can browser web pages  while lying on bed...
  • This. A thousand times this.
  • Thank you. I also see this as way up there on the "easy to do and no excuses for not having it list"! :) I am absolutely sure it was not mentioned because everyone is thinking well obviously they are going to have this in all the GDR2 and GDR3 updates so no reason to mention it...well it is a no-brainer and that is why it needs to be mentioned all the time, everyday without fail. MS is very capable of being completely ignorant over very long periods of time in some of the simplest areas.
  • I guess I'll stick to my 7.8 L800 for now (although the 620 is very tempting..). These sound like viable points but I'd like to add one:
  • YES. There's no excuse for devices this powerful not to have gapless at this point. The music experience on WP8 has far and away been my biggest disappointment. Absolutely nothing - NOTHING - has been improved since 7.5, and quite a lot has actually gotten worse. The new app is slower and buggier, the new artist image format mean even more artists leave blank grey backgrounds, and of course there is the whole clusterfuck with the lack of a proper sync app. Rebrand and resupport the Zune desktop client!!!!!!!!!
  • You are awesome! Couldn't of said this better myself!
  • Everything is worse on WP8 than on 7, excepting background GPS, speech-to-text, and the Start Screen.
    WP8 is a huge step backward.
  • I'm with u on the audio playback, I'm old 1st Gen iPod with a spinning Harddrive could do this, it wasn't even a smartphone.
  • They did have gapless until somewhere around tango. I only realized it was gone recently actually but I did have gapless on my Samsung Focus S and HTC 7 Pro until recently.
  • Still using my Fascinate (PowerAmp) for music and MX for video. Also, allow us to scrub streaming media and local music!
  • Yes!!! Gapless playback is the single most important missing feature!
  • I don't notice any gaps when I listen to music even when streaming. Seems that every song runs into the next
  • Those would pretty much be my top 8 as well.  But this articled could have been titled things to fix in Windows 7 right now.
  • You need Instagram on your PC? :p
  • Its dead. No need to fix it.
  • Its not dead! Don't ever say that again..
  • > #7 Independent volume and profiles
    I swear if this is not introduced with WP 8.5, I am leaving the paltform, I am 100% serious.
    I am sick and tired of changing my volume for the bluetooth headphones, games, etc.
  • My phone does remember its volume when connected to different Bluetooth devices or headphone or normal speaker.
    But yes no different switches.
    Even wm 5 had it
  • Except that he's right. Although Bluetooth volume IS independent for me in WP8.
  • It's only independant when the Bluetooth A2DP device is connected.  You can't adjust the volume for Bluetooth devices when they are not connected.
  • Why would you care to adjust the bluetooth volume when you are not using the Bluetooth device?
  • odd that this is still missing in 8
  • It is simple. MS thinks it is not a bug, it is a feature. Having seperate controls would confuse users. I beg to disagree, and my mother, who has a WP 7.5 devices, constantly curses about it. It is a huge annoyance for her and everyone trying to contact her. Now her LG phone is dying (again...), and the Nokia 520 looks appealing. She is also used to WP, so that's a plus. But there is no way we'd buy another phone that does NOT have seperate volume controls. No way.
    If her current phone can't be repaired it will thus be Android.
  • I'm not going to leave the platform, but this is definitely my number 1 feature on want in the next update.
  • I'm going to add a 9th especially for Xbox Music subscribers. Hey Windows Phone team please make making playlists and syncing your songs to the cloud alot easier. Music experience must be top notch
    10th for the hell of it. Skype needs to be #1 for messaging it should be as user firendly and easy as iMessage is on iPhone.
  • Isn't that covered in #7? Lol
  • Yes. I have to reinstall Skype every other day to keep receiving notifications. That's the only thing I can find to fix it and it happens on every phone I've tested.
  • Comment wasn't working.
  • +1 on the Skype integration. When WP8 was being talked about and the whole Microsoft buying Skype thing we all thought it was going to be amazing and squash Facetime. It has to evolve to become what iMessage and Facetime are for iOS and it has to work flawlessly on multiple platforms in order to one-up the competition.
  • Poignant editorial.  I hope that some decision makers at Microsoft read this article.
  • Either they won't read it or won't do anything. Some of these complaints have been since pre-Mango. If they didn't care then, why would they care now? Either that, or they are that worried about making sure to keep a grasp on people, they are purposefully leaving out much desired functions. It is a pretty typical business move. Don't play all your cards and promise these features in future updates. That people who like the OS, but get frustrated with the lack in functionality hang on, even if it is just small bread crumbs with each update. Pretty much like what WP8 is. Bread crumbs. If you want to argue that it wasn't...I kindly suggest you ask yourself why this article would have been written if the update brought the features we wanted.
  • Remember the MS Suggestion Box app? Ms sure didn't.
  • Did you see the most sought for request, Arabic language! Very little when it came to the most important and useable things. So who's to blame, us!
  • 1 & 3 is a must. Especially 3. I cant believe that something that has been in windows for years hasn't made it to wp8. The multitasking view begs for it, come on, iOS and now BB10 use it.
  • Personally, I'd be satisfied with a quick way to make a call to a specific contact. Right now you have to enter the People app, swipe a few times to all (if it first displays their social updates), then search. I really miss on the old school WM6 where you could just start typing and select a contact. There's no equivalent tile I can put on the home screen that would allow me to just start typing and up pops contacts. Basically all i need is a shortcut tile to the search field in "All" in the People hub. 
  • Look up the application RapDialer. It's great.
  • Agree this app is great.
  • Use Rap Dialer! http://tinyurl.com/a8z66sv
  • Hold windows key down and say "Call X" problem solved
  • - Call *Japanese Name*
    - Searching for call xixyxco nagrdgdfg
  • lol
  • This⬆⬆⬆⬆⬆⬆⬆⬆⬆⬆⬆⬆
  • Try the app: Rapdailer
    Allows you to just start typing and find contacts. I use it everyday. But you cant view missed calls. So now ive put a tiny icon next to the Rapdailer Tile (wp 7.8)
  • I know I have seen some apps that make that easier.  Take a look in the store.  I guess you mean beyond people you would want to pin to start which allows you to call in two taps.
  • I use People Search... Works great! But agree we shouldn't need an app for this.
  • You can also hit the phone app and the contacts list is on the menu bar
  • I just hold the windows button and say"call.(their name)...mobile" done deal.
  • Pretty sure that would be fixed with universal search....just sayin
  • Have you seen this one?
  • Just use the voice commands.. "Call Johnny"" its that easy.. Just hold down the start button and say your command..
  • Maps apps need to access contact addresses. That is a huge detractor for all of the maps apps on the platform.
  • Yes, especially Nokia drive
  • Also "map" support for calendar items. Contacts support "map to" address why doesn't meetings?
  • Allow apps to be installed to the SD card. Barring that, at a very minimum, apps need to be allowed to store certain types of data to the SD card.
    I can currently only store 1 Audible audio book on my Lumia 810. I also only have my state installed in Navigon. I tried Nokia Music and the offline mix would only save to the built in memory.
  • Installing apps to the SD card is a very bad idea for any device, (security, corruption of settings, slow, just to name a couple) The option to save music, videos and everything else is already a feature.
  • You can't save music from Nokia music and probably any other music app directly. Storing that data as well as maps and audio books is absolutely needed. It would fairly trivial to handle the data not being on the SD card.
    In any case, I bought quite a few apps on WP7, but won't be buying any more for WP8 since I am out of space. Maybe if they get the "Other" storage area under control and slim down the OS, but not now.
  • SkyDrive solves #6 already. Maybe to provide the ability for one file to be in multiple groups, then maybe.
  • Gapless music playback
  • ^THIS
  • I'm not even sure what you people are talking about. I've never noticed a gap and I listen to music on my phone for eight hours a day at work.
  • If ýou don't have a clue what gapless playback is then don't comment about it. WP doesn't have it which is very annoyiny.
  • Let me rephrase, I'm not sure why you people are bitching about it, it's not that big of a deal. I've never even noticed it and I listen to a lot of music on my phone.
  • When you listen to an album that goes seamlessly from one song to the next (like a live album) there is a slight pause.  Gapless playback means that there is no pause between songs.  If you like to listen to albums (instead of individual songs) it is a critical feature.
  • Especially annoying if you listen to continuous mixes and live sets. Imagine a DJ pausing for 1 to 3 seconds when switching between tracks. That moment of silence is jarring especially when the next track starts with the last few notes of the previous one.
  • ^^^^ THIS
  • 11) Allow apps to be stored to an SD card.
    12) Allow users to get updates from the Microsoft servers, bypassing the carriers.
  • What ever about to the 'enthusiast program' they mentioned last summer?
  • Yep. But that would mean MS would have to announce the next update is coming at a later timeframe, and then release it to registered "enthusiasts." That one seems to have gone into vaporland.
  • Or enthusiasts can get the update before their carrier 'approves' it.
  • Yes please apps on SD is a must, I'm sick of having minimal space b/c of apps.
    2/ in a perfect world yes but I don't see that happening any time soon :'(
  • Minimal space? I have over 300 apps installed and 20 gigs of music. Music stored on SD, apps on internal storage. Simple
  • Exactly how did you manage 300 apps?? I barely have 30 and my 820's hit the ceiling.
  • Abdul, same here!! I have bugger all installed in my 820! But I have 6gb left on my SD card which I want to use for something! Pls ms!
  • Podcasts
  • And radio. Why were these removed from wp8 after being in wp7.5?
  • As a first class citizen.  With playlists.  And reordering.  And working.
  • Exactly.  Here's one I'd love for folks to try:
      Stream an audio podcast Recieve a call See if podcast resumes  
    Or better yet: Stream an audio podcast Wait until it's cached Pause said podcast resume it an hour or so later Watch podcast attempt to redownload FROM THE BEGINNING It's as if playback doens't support HTTP Resume.  So much for MS looking out for our data caps, and that 40MB max download limit.
  • If you are streaming the podcast, this is NOT MS issue. Its called stateless connection and is a server client feature that some pod services have. Download the podcast if you need to resume.
  • I still don't understand why podcasts aren't available in all the markets Windows Phone is in. It's been almost three years for them to sort out any issues there may be.
  • Honestly the whole functionality on WP8 is good, may need some added functionilties to make it better. But man this OS needs an aesthetic make over and pronto. The look of the OS can get boring at times, and the people behind BB Z10 knew this and I can say the BB 10 OS is very soft to the touch. .
    Maybe MS should Start with making the Tiles look 3D or have it look like it's popping out of the screen.
  • This is the least boring OS on the entire planet. What purpose would 3D serve? 
  • Your opinion is subjective and so are mine, but again sales figure show WP platform isnt take off as they would like and it's pace to mobile dominance is far to non. A sleek and elegant interface is what I think will kick Windows Phone to over drive.
  • You really want an Android with one of those launchers. Oh and if you stick to WP, buy some apps and make some friends so that your phone doesn't look boring.
  • Yeah... Taptitude.
  • I, and many others would, completely disagree with your comment. It's missing apps and a broader ecosystem (i.e. Square CC Reader/Payment System as an example), not the OS aesthetics.
  • You and I will agree, that yes it will need more apps and a broader ecosystem to have better succuess, but truefully. Think about sales figure, market growth and per usage.
    My mom, boss, friends, average folks who use Smart Phones are all iPhone owners. Half of them don't know jack shit about the copy and paste or even load up safari yet they have an iPhone. why you say? well it's because it's nice, easy to the touch, elegant, It's smooth. I seriously think half the people who own iPhones only use it to talk and take pictures and nothing else.
    Serioously I hate to use an apple slogan here but really, "Think Different."
  • Oki, I'm sorry, but if you are comparing IOS interface aesthetics with WP aesthetics you are just tacky. Your Mom as mine have an Iphone because they are the nugatory users.
    They trust more than anyone oin the peer to perr inbteraction  and they are the last adopters of any technology, also the ones that would buy most expensive stuff believing it is the best stuff.
    Nothing personal but this is the rank they have in marketing theory. Windows Phone does not care about our moms becaus ethey will adopt what we tell them to adopt when is ready for them. Windows have to worry about people in their late 20ties and early thirties that are the earlya dopters thus they have the money to try new technologies, and over all has to worry about teens, late lteens are the tech savy group and the one that will mark the succes of a platfform, if they use it the platform will succed.
    It has been shown first with the Iphone and secondly and overall the turn down to Android was teens convincing everyone that it was a cool system. It might sound sad but they are the ones who decided if something is cool or not and then society adapts to it.
    Sid this, lets talk about design, in 2007 Iphone came with a new system that at that point was nice and fluid it was well done and easy to use. As they added more features it became more and more difficult, half of the features are hide somewhere, later on they started to add stupid useless features, I don't know any Iphone user that does not have a folder full of crappy useless stuff that never use and they can't erase).
    The system became less and less reliable and less and less fluid, stetically did not change or adapt to the new current on the market so it looks old and really tacky, you have to relly on the search buttom because it is actually caothic and impossible to customize to your necessities. Plus Apple skeumorfism, base your digital design in real life objects, like the agenda on IOS, that looks like a real paper agenda is Design Terrorism, something it was already tacky in 2007, but by them we had not other sytems to choose.
    As you said most things in design are subjective, but IOS has become objectivelly in the platfform no one wants to get inspired on. I'm writing you from a macbook air, but I work in digital design and really no one in digital design wants to copy that crab. 
  • Lol!  Well, Microsoft did file for the patent for 3D tiles, so maybe that will be implemented in WP9.
  • Completely disagree. Not boring at all.
  • I've had most of the platforms out there...if you don't like the look move from the platform...it won't change...its their bedrock look across multiple platforms now...and its sick! Sorry...but of its boring to you then off you go.....however...a larger spectum of colors would be epic...only feedback I'd have on the look
  • Agreed... Out of all suggestions i read here.along with installing apps to sd card...those 2 suggestions were truly stupid.... The look of the OS is excellent... There is just a huge need for added functionality as the article pointed out...instagram is last on my list.... I'd add deeper Skype integration
  • They need to fix whatever is wrong with notification delivery. Sometimes notifications come in, in a timely manner. Sometimes it may take 30 minutes. 
  • Agreed!
  • I noticed with some of them if you have another device logged  into that service it will hit them first. One example is facebook. If you have it up in a browser window it will come up there first.
  • I think that's tied in some way to the whole background task system and I agree it needs to be made more stable/robust.  It is the heart of this OS, and is not as reliable as it should be yet.
  • +1
  • Same problem with live tile updates. Probably related.
  • 100% agree with this. My surface RT receives notifications all the time whereas my 920 misses some Messenger and most Facebook notifications.  They seriously need to hire some better testers in the Windows Phone division, sort out all the bugs before adding features.  Stop wasting resources on apps for other platforms, fix your own problems first!
  • How about an update to Word for WP to turn it from a text editor into a word processor (like the old days of windows mobile)? If they want to compete with business users, this would help.
  • Amen
  • I agree. Mobile office is way to watered down to do anything productive on the go. It would be great to have an in phone file structure like Wmo to have a file tree structure for when Skydrive isn't accessible (no singnal/airplane mode).
    I have tried to work on or edit my office files on Skydrive though my mobile web browser (desktop mode / Lumia 920) and I can only work in Excel (Excel is just in the past week). Other OS's have great 3rd party office software that Microsoft has to beat period. I don't like to be beat out on something that should be native and superior on WP. Don't get me started on multiple file attachments for e-mail. Aaarg.
    I love my WP. It is the best OS but as Dan pointed out with his points, there are some glaring holes.
  • #4 I don't want an 'X' to close, swiping up or down preferably down, like on W8 would be cleaner :)
  • +9001
    i love the drag down to close on win8, it is so easy to do on the mouse.
  • +900001 X is SO android and SO 2012! We need gestures!! And charms ;)
  • #4 it is already there.  When you are in an app, just press '<-' button to quit.
  • MDboyz, we already know that, but seriously its tedious and a pain the the butt when you want to close only one app! You have to spam the back button, not ideal.
  • What do you mean by spam the back button?
    Press and hold the back button to get to the task list.  Select the app that you want to close, then press back to close it.  I don't see anything wrong with that.  With the 'X' to close the app, you still have to get into the task list, to select that app also, then click on 'X' to close it.  Both are still two steps.
  • i believe u got it wrong here, they mean the X button to be placed on the cards once u hold on back button, less steps when u want to close multiple apps
  • Try going to internet explorer and surf for a bit. Everytime you hit the back button it just goes to the previous page. Will not close the app until you've gone all the way back to the page you started on. Holding back then having an immediate way of closing it would def be handy. I know its not like this for all apps but there are enough it'd be worth it in my opinion.
  • Exactly!
  • So true.  When I'm ready to exit IE, I just hit 'Tabs' and x out all of the tabs so that I can get out of IE quicker.  Hitting back takes too long, and I'm sure the vibra on the back button contributes to my battery drain.
  • +100000
  • Ah, thanks for making this comment so I don't have to.
  • +1
    It seems for more consistent to close an app by swiping down, instead of an ugly old cross.
  • hmm don't really care for folders but just came up with a cool idea for them. Make it like the people title, but instead cycling your contacts it cycling the icons of the apps in that folder.
  • That's exactly how jaxbot from windows phone hacker had made his folders (for dev unlocked phones) and it worked and looked awesome. Had it on my Radar & 900.
  • The music app definitely needs help. How about the ability to create playlists, or add to playlists... Other than just "now playing". Also, whatever happened to the ratings on my music? I rated thousands of files over the years for a reason, and the phone can't even use them.
  • Wow - missed some big ones.  I need Adobe Acrobat a lot more than Instagram.  And how about the inability to play voice mails from many phone systems?  Does folders cover off the Other Storage problem?  Good if it does - that's huge.
  • We have adobe pdf viewer. Or do you need a more full featured solution?
  • pdf viewer works on roughly 20% of pdf files for me. Almost nothing will open.
  • "We have adobe pdf viewer."  Not on WP8.  The ones we have are terrible.
  • OTHER needs to be fixed before anything.  Other is making my phone terrible.  It is a leviathan that grows daily without changes to the phone, currently occupying over 50% of the phone's usable space on a 16GB 8x.  
    Pdf is an important but distant second.  
  • That "OTHER" is a mixture of apps and app data that they for some reason decided was the samething as docs and such, so they just decided to put it all in one pot called "OTHER". If you have a lot of apps that stor data (ie: games like Angry Birds, PvsZ, Arcane, etc...) you're going to blow through your storage and it will only show up as  OTHER in Zune or WP8 app, whatever it is you are using. They definately need to rewrite that to give you a better break down of usage.
  • I don't have a lot of apps.  Storage just dissapears.  I install 100 MB of files, remove them, and I lose 90MB of space.  I do nothing, space leaks out.  I installed maps that took 200MB.  I started to run out of space and removed them and got back 30MB.  
    There is no way to purge it without doing a hard reset of the phone.  There are hundreds of complaints about the issue.  This is on MS, not me.  
  • HD Video out. Can I please attach more than just pics & vids in email. I need to be able to send/receive pdf's and other file types from my PC & load to my pc. Just a better file management system. My $0.02.....
  • You can attach several other items such as any office doc. From with the doc you want to attach, press menu then share.
  • Very true, and I did know that. Just that my phone is my primary/only internet source, other than WiFi like at the laundry or McDonald's. I'm on the waiting list for DSL in my current area, and only get 2G, (0.12mb) down... Yay. :( I need to send dwg's, tiff's, midi, etc... I would just really enjoy a bit more usage. A sandbox where these files can be placed and accessed for transfer. Don't want to open them on my phone. Just sayin......
  • Daniel I love your articles, but I know you don't like me. A shame..because I could make some worthwhile contributions to this website. Especially now that my company laid off my entire department
  • Yes! This is it. You knocked it out of the park on this one Daniel.
  • Agree with most.  They can utilize more icons on the top bar where wifi icon, battery icon are.  So much room for more notifications. 
    Hopefully they add full notifications to the me tile that would be the best, one hub to rule them all.  Let us see a portion of the text, twitter update, fb update, email up to certain character amount, click to go to their respective apps. 
    Also, the live tile should shuffle between most recent notifications.  For example, if there is a text and my message icon is in large tile size, i can only see the last text, perhaps shuffle the last 3 -5 texts every 5 seconds if it is left unread. 
    More streamlined way to add contacts easier. 
    Allow to attach videos from the email app instead of having to go to the photos hub and sharing.  Should be able to do it both ways.  Attaching multiple files at once would be nice, dont think that is possible  now.
    Rotation lock
    universal search i agree with
    PUrchasing and watching videos straight on your phone.  Sync up with other devices. 
    One more thing, integrating skype fully into the OS without an APP.  Skype messenger on your messaging app fully features, skype video calling option in your phone app similar to facetime on ios.  Skype and WP8 OS needs to be one, no seperate app.  Integrate AAALLLLL!
    I think these would be pretty important. 
  • Speaking of Apps where is Pandora we are supposed to have all of 2013 without ads but it won't matter if we don't get the app until September!
  • That's right, Pandora was supposed to come in January.  But at least we have Metro and Graffiti radio, which are acceptable substitutes.  I really like Graffiti Radio.
  • The DI app Beem Plus is my new favorite ...screw pandora
  • +1000
  • I would go for a top 3 first notification centre as I tend to miss skype calks, Landscape support and folders. Surely these must be coming and more. Portico would be a start
  • great article daniel!! microsoft take note
  • what do you guys mean by fix youtube? i can watch youtube videos just fine on my phone
  • Fix YouTube? As in maybe an official YT app from Google. 
  • HD videos? Can you comment?  LIke? Subscribe? You can use a third party app but those technically violate YouTube's TOS. That's why they're always breaking.
  • I thought you can do all those through the mobile website
  • Daniel .. You know people at mfst... FW the link to them.. Or tell us how to better make noise on this!!!
  • Daniel, it's been a long time since I created the second, more refined mock up of the notification center and apps list. This one also kind of addresses the "folders" issue, Windows Phone style. You might want to use the new images instead of the old one up there: http://forums.wpcentral.com/windows-phone-8/204861-newer-design-apps-lis...
  • Cool, will do an link. Thanks.
  • What about a Zune desktop replacement?
  • Yes!  This would be number one for me.  I am thinking about going back to Windows Phone 7 just because of this.  A lot of the podcasts and playlists I had in Zune are just not possible or very hard to do without Zune.
  • I'll never under stand why Microsoft didn't just rebrand the Zune client with some UI tweeks instead of the half-assed Windows Phone 8 client and Xbox Music.
  • You can vote for WP8 Zune compatibility on uservoice:
  • Even better just add sync support for wp8 into the Xbox music app and obviously please improve the functionality of that app coz it never seems to work 100% for me and is slow :'(
  • this one is is coming, it's not going to be as cool as the zune one and for some weird reason the contacts are not going to be included but it will be out soon.
  • Nice. Great suggestions
  • I would add a better internet explorer (are they really kidding me with the one on my Lumia)
  • UC Browser is nice.
  • I do agree. The browser is good but needs work. Go to Best Buys site and try to use a drop down menu on a Lumia 920 or otherwise, it doesn't work. Other sites have the same problem. When you tap on a drop down menu it flashes and then disappears before you can make a selection.
    Also, stronger html5 support, etc.
  • Pretty much exactly what I think
  • Ms is so slow all this will be addressed in wp10
  • Absolutely agree with #1, 2, 3 and 4. Those should be the top priorities.
  • I agree that a notification center that was to the left of the start screen would seem to fit naturally.
  • Also, I'd like to be able to call people right from the messaging app.
  • What? Just hit their name up top when you're messaging them and you'll be taken to their contact card. Hit call.
  • Microsoft has alot of potential in wp, it's just never been realised to it's best.
    There are a couple of things if done right can be so amazing, things that the design of the OS was intended to do from the start. In addition to everything Daniel mentioned in his article, i really really want the following: #1 MS needs to use the messaging hub! BBM on BB10 runs circles around the wp messaging hub. And with the discontiuation of msn, what function does the hub have now anyway? FB Chat only? The hub is such a great idea if done right. MS should provide third party access to the hub for all major chat providers. Firstly PUT SKYPE CHAT IN THERE! having to open the skype app every time to reply to a message is rediculous, skype needs to be integrated to the messaging hub. Provide access to 3rd parties, whatsapp, kik, etc etc, should all be able to use the messaging hub, Dramatically increasing the usefulness of this feature, which is what it was intended to do. (This also applies to Windows 8) #2 you should be able to easily switch between active chats in the messaging hub, swipping right/left in a chat currently does nothing, how usefull would it be, if those cycled between active chats! #3 Skype needs to be baked into the people hub, i know this is planned, and was there previously, but they need to get this whole skpye thing right, and fast! Personally i hate the Skype client, on both desktop and wp, Live Messenger's interface is 10 times better. I understand the need to have a seperate app for easy updates, but geeze the client sucks. Much like xbox music, both windows 8 and wp8 clients suck, Zune was way better. WP8 has so much potential, and i love using the platform even with the shortcommings listed by Daniel, Myself and Others here. So if microsoft were to get serious about this thing, and get everything right, it will be a truely brilliant platform. Anyone know what im suppose to do when Live Messenger is gone? i rely heavily on this for pc and phone, having to rely on skype chat in it's current form is going to be a nightmare!
  • Yes!!!! When MS said wp8 was going to have Skype baked into the OS that's what I assumed, c'mon ms, you own Skype and don't own fb?! Surely something is amiss here, a major company that isn't owned by you in msg (not complaining about that but lack of Skype is annoying please fix!)
  • How about letting me see my battery % withough having to go through 3 layers of settings?  Or at least change the API to allow 3 party developers to have thier apps refresh in real time.
  • I agree, it's a bit ridiculous. Or at least a live tile with battery percentage!
  • I actually bought SOME of the battery apps.. they say periodic check of battery usage will DRAIN the battery, so they might want to approach withi this carefully.. and that the OS limit the percentage showing only 99% tops. Strange, I know!
  • X button to close out apps.... Genius. I also agree with having some kind of notification center. Great suggestions. Hopefully M$ passes this article around the workplace
  • No.. I like the swipe down like windows8 better
  • Love the article and I absolutely agree about the Xbox music and video problems (putting it lightly). I have an 8x, Surfact RT and Xbox and they do not play together easily. I'd just like to throw my streaming video from my phone or Surface onto my TV but Xbox doesn't seem to let me. If there's an easy way to do that, without plugging my device into my TV or Xbox,  please let me know. Fixing the ease of use for the three screens would be great.  My other issue is I don't see why I should be paying Microsoft $60 a year to buy content from them. Thank goodness the YouTube app works...for now.
  • Very nice list, as a die-hard WP fan I approve! Go MS!
  • God damn it, why do we still not have gapless audio playback? How much work could that possibly be?
  • I'm all in for folders, sound profiles and closing apps. Closing apps should be like windows 8, drag them down in card view.
    These are a summit of what we said  back in august!
    We need VPN too and many more basic features (pictures lock screen, more IE10 UI improvements, custom sound for email and sms!!!!!!, connection toggle, backup of app data, etc etc)
  • Backup for sure, I did a  reset for my L710. It would be nice  when you log  back into  your phone , you would be presented with your app list and begin downloading/installing. I checked my app list with my account and it was incomplete and a mess.
    Also i had too relink all my contacts, that was a mess too. So if they can make that experience better for anyone reseting there phone or maybe moving to a new WP, i would be very happy.  If all this changed with WP8 , thats news to me.  Then i guess it would be time for an upgrade.
  • There are lots of things to be improved, but i need to rewind or forward the music playing...
  • Press and hold the fast forward and rewind buttons for that functionality.
  • It doesnt work.
  • Yes it does, I just tried it.
  • It techincally works, it has some serious usablility issues. 
    Try to fast forward to the 2:00:00 mark on a 3 hour mp3. It's a long time of pressing and holding. What makes it tough is ocassionally the UI loses focus of your hold event (often after 27 seconds of scrubbing forward) and scrubbing stops. Try to resume scrubbing with another "press-and-hold" but then WP interprets it as a skip event, fastforwarding to the next song. Oh is that frustrating.
    If WP could "remember play back position" on my MP3s, the fastfowrading UI wouldn't be as big of an issue. My use case is I'll drive to work listening to a lecture. While I'm at work, I'll listen to other mp3s or streaming radio. After work, I want to resume the lection so it's time to fastfoward back to my spot on the lecture.
  • I really see the potential in Windows 8 / Windows Phone / Xbox, and if Microsoft doesn't make it into a very good ecosystem (by adding all the small, but important features which are currently missing), I will be VERY pissed off!
  • "Ecosystem" is becoming one of the most over used, and misunderstood terms being thrown around recently.
    Please name another OS who has a trully better, not kinda better, not a list of "oh they have this", but TRULY better than what MS has built so far.
    And when you do, please make sure you put SkyDrive in there too.
  • The ability to call a person from the messaging app.
  • Open a message and then tap the name at the top of the screen to bring up the senders info from the people hub and tap call.
  • How about a bedside mode, so you aren't awakened in the middle of the night from a notification.  
  • I think the multitasking should have had a way to close out apps since Mango gave that support.  Also why not more than 5 apps in multitasking?  I mean my Pre- can run 35 apps while overclocked to 1GHZ and switch as I want.  MetroRadio disappears from the list after a while and you need to restart it to change playlists.  Either throw the cards(as initially planned) or at least a massive X on them.  Save your battery.
    Horizonatal lock should have been applied to the Quantum since day 1.  Pop out the keyboard and use the screen the RIGHT way like Android does.  Wtf right?
    I want xbox gaming but I dont see it happening.  I see too much latency over even wifi to control your xbox and rely on the phone being perfect.  Its a good thought but I dont see practical.  I use it for netflix and videos using the now apparently fixed Smartglass and that works for me.
    I would like Pandora...deal breaker for friends of mine, Hanging with friends(love it), Yahoo Messenger(not im+...sucks), and overall better skype...its rather lame and weak at times.
  • OTHER FOLDER - The Other folder needs a purge method.  It is literally swallowing my phone.  Up to 7.5 GB, and I have barely 1.5GB of apps, maps and media files.  I add 100 MB of files to the phone, storage capacity goes down by 100MB.  I delete them, storage capacity goes down by 10MB.  Everything creeps into Other.  
    This is a huge problem. By far the biggest problem with the phone.  Hard reset isn't a viable solution.  There are hundreds of complaints on MS' message boards about this issue.  
  • GREAT ARTICLE !! could have added some others but the top 8 major things would be probably these....hope MS reads this
  • Head to the forums and add some things you'd like to see :)
  • Thanks, there seems to be so many reason not to buy a MS smartphone - Android is getting better all the time, MS is... weird. The prices, the lack of functionality and debatable quality of hardware, e.g. poor battery life... WPhone for hundreds of bucks? No, thank you! There are better options.
    Some 7.5 apps still don't work for 8 months later (Spotify...hello?!?!). Angry Birds Star Wars is now TWO level updates behind iOS and Android. Games exist for WP8 and then disappear from the store.
    It's great to chase big names in apps like Instagram.  But having a STABLE up-to-date app store is even more important because it keeps the tens of millions of users you already have happy.
    And why is Windows RT getting apps that aren't being migrated over to WP8 and vice versa?
    Raise your hands if you can buy/rent any sort videos from the native "Music+Videos" hub. Yep, you can't even browse videos. It says connect to your computer to add videos. Really? Xbox is the number one console yet none of its gaming properties are really leveraged for WP8. Skype is still sketchy. What good is it having all of these pieces if you can't put them together?
  • screen orientation lock?
  • These items are simple and straight forward but how long will it take MS to implement them? If past record is anything to go by, we'll probably get a bunch of other features no one has asked for or thought of before we get all these basic ones. That's MS' usual m.o.!!
  • Fix Volume now! I just missed a call...
    But for the rest of fixes I understand the Windows Phone, curren notifications in tiles, no need for file/folder system (use skydrive for that), no need to close apps because you have resources to maintain apps open, WP has those and other proposed fixes with a different point of view...
    The universal search including local and also your personal cloud (skydrive) will be better than the current independent search.
    Instagram and other apps willbe great too, but I don't know if that depends on MS...
  • What about people who do not like SkyDrive? What about sensitive documents you do not want, you are not allowed, yes there are laws and regulations about it, to send to SkyDrive? What about working when you are for ten hours on a plane?
    Skydrive is not the Holy Grail and there are a lot of people, me included who do want to have their documents right there without the need of more or less available, fast and reliable connections.
    The bottom line is that there is not a solution that satisfy all, therefore a great OS has to be flexible to adjust and cover different needs.
  • +1 I do agree on all parts, just do it Microsoft, love my Lumia 920, just make it better....but what about better Facebook app??
  • You might try Facebook + Pro by FlooNetwork.  Its a pretty good FB app and does a good job of mimicking the desktop experience.  
  • Inabilty to play wav files from email is stopping many enterprises from implementing WP8 because of inablity to play office voicemal from email attachments.  Oddly my Samsung Focus S played them just fine.
  • The ability to play WAV files from email is very underrated, but hugely important for Microsoft if they want their phones to sell in the enterprise.  Most of the large companies I've worked for use WAV files for audio email attachments.
    And no, converting then hearing them, or somehow getting your giant corporation's IT department to change their policies, are not realistic options.
    Ironically, WAV isa Microsoft-owned audio format (rolls eyes), so go figure.
  • Agreed. It's a codec issue from what I understand. I had my cloud PBX reconfigured to send me MP3's instead of WAVs. The WAV's did play in 7.5 for many, but stopped working in 8.
  • Would like to see HID via bluetooth for gamepad support.
  • If you want Folders get an iPhone. I never thought my fellow WP8 enthusiasts were such complainers. Folders? We talking bout Folders now? Smh. Pick a side.
  • iPhone has a touch-screen too. How about we remove it on WP, and say "go buy an iPhone"?
  • Calling them 'folders' carries a bit of a stigma. The point is people want options in grouping certain apps together. Whether it's a folder like just in iOS or extra space between sections like in Windows 8 is up to the Windows Phone Design Team. 
  • What some of you are forgetting is that Mindows MOBILE had folders along with many of the other "features" people love so much on iphones and androids. Windows PHONE is/was trying to get away from almost everything WM, despite the fact that the other OS's still copy it.
  • And that has always been WP biggest problem... They threw the baby together with the dirty water...
    WM reached almost 50% of market share in its time still MS needed to get rid of it completely.
    The functionalities and the flexibility of WM is still today unmatched by any current OS.
  • "threw the baby together with the dirty water" dafuq??? The correct phrase is "threw the baby out with the bathwater" :P
  • My Blackberry also had folders, Android has folders now too.
    Lists like this get made because competing platforms have features that we don't have.  The iPhone's notifications were garbage until they ripped off toasts and a pull down down notification center from the competition.
    Nothing wrong with taking what works from the other guys and implementing it on your own system, as long as you don't get sued.
  • Just group tiles on your start screen. I don't see any point to folders at all.
  • @skullbucket Exactly.  Customizing the tiles to your prefernce eliminates the need to folders and other traditional app "list management" methods.  If you go to the application list that frequently to start an app, it really should be on your home screen.
  • Because I don't want to pin 200 apps to my start screen!!!!
  • How about Custom Hubs? We have Games all grouped together in hubs... when you go into certain apps (i.e. Music) you can see all the Music related apps. Why can't I just have a hub with all of the related stuff in it? I hate having to pin all of my things to the start screen - but when I want to find certain apps I have to scratch my head and remember what they're called or hunt around in the huge app list.
    I would settle for being able to add a category or tag to the apps in my app list. Then at a press of a button I can only show  the apps with that category or tag.
  • These may be introduced in WM9 to which your shiny new devices will probably not be upgradeable... The camera button missing was the reason not to upgrade WM6.5 to WP7? Now some Win7+ Lumias will not have a dedicated camera button and will happily run WP7, right?
  • This doesn't even make sense at all. WP7 and 8 have dedicated camera buttons. WTH are you talking about?
  • Universal search and notification are on my list for sure. I'll second the hope for better things to come!
  • Great article!  You've really hit the nail on the head with the little things Microsoft overlooked in creating a compelling mobile OS.  However, I feel there are a couple things that have to be addressed on top of everything else which I've listed below:
    - Being a Lumia 920 owner myself, I do appreciate the uniqueness of WP but I find developers efforts on multiplatform releases to be severly lacking.  Where Halfbrick has released multiple updates to Fruit Ninja on iOS and Android over the years, we have yet to see any of the additional features or updates (barring 1) on our own platform.  Angry Birds Star Wars is on it's second round of updates and levels on iOS but hasn't been updated once on WP8.  Microsoft needs to take this situation more seriously as consumers will soon find a lack of value for the apps they download on this platform compared to others as we're not seeing the same additional content for our purchases.
    - Although I do appreciate the importance of Xbox Gaming on WP8, I feel it's becoming more of a barrier for the platform as regular release games on iOS and Android don't seem to be making the transition over to the platform unless Microsoft or Nokia offer an incentive like "Xbox Gaming title" or published by Nokia title.  With development becoming more and more expensive, I don't blame developers for not taking a risk with the platform.  Why would they when Microsoft is failing to create a compelling environment for Developers to thrive in? I'm not sure if Microsoft has taken the same stance as they do with XBLA and charge developers a ridiculous sum of money to put out updates but they have to be proactive and change the archaic publishing process in place on WP8 for the platform to stand any chance in the future.  It doesn't look good either when apps published with the Xbox for Windows Phone banner end up with more bugs than regular "indie" apps do considering the xbox games go through a lengthier process.
    Nonetheless, I love my Lumia 920 and WP8 but it's going to be a bumpy ride here on in if Blackberry does a better job in courting developers.
    And with the general consumer in mind, I do belive Instagram launching on BB10 before WP8 could be the first nail in the coffin for the OS.
  • They need this fast otherwise they are just playing catch up, while the do this ios and android are looking for new ideas
  • #10 How about that TellMe service, lets be honest WP is far behind other platforms with this.. I want that to be upgraded/updated.. I think that this is important also.
  • The ability to change SMS tones! For the love of whatever you believe in! Lol
  • +1,000,000
  • What is the problem with the app in te backstak?
    Is unnecessary close that app, they not use system resource.
    In the start screen I have all the notifications that i need.
    All the notifications of Facebook, calls, messages, Twitter, mails, ect..., are on Live Tiles in start screen, so why you need another page where this notifications are duplicated?
  • They use memory. Less memory available is more work for the OS, can slow down other apps and can contribute to decrease battery life.
  • The memory usage is very small and if the system require more memory the OS frees the ram from the apps in the backstack
  • Agree on all changes. Come on Instagram!
  • More customization. I also like the idea of saving different home screens. Xbox music. Give us the ability to add our own background art. Most of the music I listen to is not mainstream stuff so there is not art for them.
  • I'm still waiting for custom SMS tones
  • +1000000000000000 @Daniel. You said it. Windowsphone needs these "unnecessary" features to really take off. People just want to have it, even if it seems "unnecessary" for Microsoft.
  • How about different tone options for SMS messages based upon who's sending the message. Feature phones have had this for years!!
  • Rotation Lock. Please.
  •  Better question is if Microsoft does offer these things in the next update, will Verizon the D-bag let us have it? Since its almost 3 months since Portico came out and yet we still don't have it
  • Portico came out 40 days ago, not 3 months.
  • Wait a minute! About #1. LiveTiles play the role of Notification Center
  • But they really don't. Like if you don't have a Live Tile pinned.
  • For me not having it pinned means I'm not interested in what the app has to tell me. I hated getting tons of notifications from apps I rarely use on Android. I like how you can pin the apps that matter to you and just have the rest on your phone for when you do need it. So my startscreen is my notification centre, app launcher, taskbar and favorite people list in one.
    But I understand it doesnt work like that for everyone.  just hope you can disable the notification centre when they do add it.
  • If not to the side of the start screen Daniel.... Another place should be in the Me hub.... There is a notifications page... Its should JUST be expanded in functionality..and the live tile can flash part of the text like it does it or better...
  • Can I add a real PC syncing utility? Windows and Windows Phone seem to be too independent of each other, in my opinion.
  • The magic 8, spot on. I wish time was on our side...
  • BETTER GAMES AND MORE APPS THATS WHAT PEOPLE COMPLAIN ABOUT ON ALL THE SITES im still happy with what there is but we could use more better apps n games
  • A big YES for every single feature suggested in this article
    as for closing app at least they could give us the same option as windows 8 push the app down will close the app
  • Why in the hell can't I just press and hold a song title and choose from a drop down menu "add to playlist"...how hard is that? The current method is just plain ridiculous.
  • I'm surprised you guys left out the most important thing of all. Lower level access to the OS for developers. Almost everyone of these points could have been addressed in the interm by 3rd party app developers. Yes I realize it's a double edge sword but Microsoft needs to find a way to give developers more access while keeping things stable. Programs like Notification Centers, Profiles, Folders, replacement SIPS like SWYPE are not possible on Windows Phone because developers don't have the access to implement them.
  • Agreed. I started planning out and designing a profile app. Lets you define profiles by time, location and have settings for things like volume, screen brightness, Wifi, BT and a whole range of other settings. Unfortunately, the SDK does not allow access to the API's needed to make such an app, so I abandoned the project. We developers can make these things if we can get a better SDK with more API for use to program against.
    Going from my old beloved Sony Ericcons to WP, I noticed a lot of missing features that I would be obvious inclusions into WP, such as the profiles settings to name just one. I love the platform and all my apps are exclusive to WP, but can't help but think their is so much untapped potential waiting to be unleased.
  • Dan,
    Here is one hint to your Xbox games issue (from another angle) http://ventspace.wordpress.com/2013/01/30/directxxna-phase-out-continues/.
    Bascially, XNA is dead (we knew WP8 no longer supports it). That means all existing WP7 games need to re-write to D3D games in WP8.
  • They also need to fix the calendar ..
  • ^This!  This is HUGE!  I mean, Outlook for Office is the Gold Standard!  Why there aren't more options/customizations for the calendar in WP is beyond me...
  • Wouldn't even need an x when viewing running ApS, just pull the image down to the bottom. Would bring some parity to W8
  • Please! No Notification bullshit. It was the number one reason to switch from android.
  • What if you can explicitly state what apps can show notifications?
    Like when you install the app WP asks you "Do you want this app to notify you of certain events?"
  • I, for one, agree. Live Tiles makes the whole OS a notification center. I feel like it cheapens the OS to have a notification center floating off on one side of the screen.
    #2 Univseral search would be areal boon. Typing in the name of a movie, and having the IMDb app launch to the desired movie would be fantastic. Or typing the name of an app into the search bar and having it work more reliably that it works now.
    Instaram is still missing, but I don't care. While the app gap in WP is largely whitewash by ios/android fanboys, there are a few big ones that are still not here. Instagram needs to be here for other people. Intuit failing to develop any of their apps like the online banking apps for many banks, Intuit Square control, Turbo tax or more. And, they advertise. Having them say "available on iphone, android and Windows Phone" on television can't hurt.
  • Notification center is needed for apps not pinned to the home screen or apps that only throw toast alerts but don't update the live tile (hello CNN Breaking News alert).
  • One thing I wish would have been mentioned was how there is a lack of options in the calendar. Some of us would like the ability to schedule an appointment bi-weekly or the same day of the week (for example the first Wednesday) every month, just to name a few options.
  • I totally agree.  And I'd add to that the ability to add a file, as well as multiple files if needed, to an emal, instead of having to hit 'share' on the file you want to send.
  • XBox music has to be the #1 priority because it applies to Windows 8 too.
  • Agree XBox Music should be priority #1, infact it should be #2 #3 and #4.  Its an absolute shambles and this needs to be fixed across the ecosystem:
    1. Cant play music on my phone due to media rights
    2. Cloud Sync between PC and Phone is poor, duplicate albums, names etc. looks a messl, cant tell whats local and whats in the cloud.  Critical if you are on a data plan
    3, No true traditional sync between phone and PC as was in Zune.  How Do I download xbox music pass tracks on my phone they copy to my PC... Seems you cant !!!
    3. xBOX music Library not as large as Zune....Do a search for AC\DC on both programs and see which returns the most albums....yes Zune by far.,  Xbox music only has 1 stage album.
  • great points!
  • They essentially held themselves back a release cycle by prioritizing the Windows kernel. I don't disagree with the decision, but it definitely had an impact on people facing features (pff). I think this list nails what we need to compete.There are definitely subtle refinements that also hold up a lot of people... the dictionary is an issue, the Facebook app (MS internal) is an issue, CalDav, CardDav, IMAP IDLE. More than anything, they still have a image issue. Seeing how the media treated the BB launch made me realize how far in the hole MS is when it comes to image and brand.
  • Office... Please add ability to copy/paste cells in Excel. How Windows Mobile 6.5 had this and WP7.x/8 doesn't bothers me.
  • The only thing Microsoft needs to do, is implement the "left swipe" from w8 , that will reveal opened apps, universal search, and notification center, accessible from from anywhere on the phone. If not bring all of w8 gestures.
    Wp8, seems like they can support gestures, based on the fact that the "whole" area where the capacitive buttons are, is touch sensitive. Wp7 was not. I usually play Rocket Riot, controlling the characters inside of the capacitive area.
  • Hold up!! You can't watch Zune Videos on the phone?
  • I would like a option to view "trial" vs "paid/full" version apps and games. I am a developer, I have a win7 phone and a win8 phone. Between the two, I have installed well over 300apps and have 100+installed at any given time. I install a trial app/game to check it out,sometimes later means months from now. It would be very nice to filter without,starting the app/game to see. And no, the purchase history via the online marketplace is not the solution, scrolling 20 items at a time, clicking next with over 300 installed items, takes a very long time.
  • A decent music app, gapless playback, configurable volume ability and VPN are my biggies.
  • This list contains things that Microsoft needs to add to WP8 to make it on track with the competition. In order to go beyond the competition and really stand out, they would have to add even more must-have features. It would take a company with hundreds of millions of dollars and industry-leading resources to pull that off. -_-
  • You mean a company like Microsoft?
  • Turn by turn navigation!?? And appropriate Skype integration, which is way overdue. For a massive company like MS, development teams should be quicker with getting these out
  • VPN, for the love of God, I need VPN!
  • Good read and 100% agreed
  • How about improving the Native WP8 calendar so that the Month view diplays viewable text and the pinned tile is capable of showing more than one appointment? Those can't be too difficult for MSFT's army of developers, right? Unless its patented.
  • There is an app notification center on the lock screen of your phone.  It allows you to add 5 apps of your choice.  If you have more than 5 apps that you need notifications for, go to the main screen and look at the tiles.  The tiles alone provide this functionality.  I'm unclear on this one.
    If you think that Instagram should be there, start a Windows Phone 8 Dev project.  There are like 20 FB apps.  There's no reason that an app that is in demand couldn't be done 3rd party.  Maybe I'll do it.  $.99, here we come!
    Folders is an old/outdated concept.  If you install enough apps on your phone, you will recieve the same interface that you have in Contacts.  The apps will be grouped by alpha, then you can click on the letter to go direct.  Why not pin those items to the main screen as mini tiles in a row (for a group).  I think these are design elements that are part of the new UI design.  You can pin Contacts, Apps, Playlists, etc. to your tile screen.
    As far as closing apps, they are put into suspended mode and consume very little resources unless they are designated to run in the background.  You can block apps from running in the bathroom.  Apps in suspend mode will stay open for 14 days before they are recycled.
    I do think that the volume profile is an issue.
    Keep up the great work.
  • "If you think that Instagram should be there, start a Windows Phone 8 Dev project.  There are like 20 FB apps.  There's no reason that an app that is in demand couldn't be done 3rd party.  Maybe I'll do it.  $.99, here we come!"
    You can't and it's been tried. Instagram doesn't allow 3rd party access to its services. That's why there are no clones. 
  • 5 lock screen apps is pathetic, two are for phone and messaging, one for mail, so only two left (but i have another mail, whatsapp, skype and fb..!)
  • "Folders is an old/outdated concept.  If you install enough apps on your phone, you will recieve the same interface that you have in Contacts.  The apps will be grouped by alpha, then you can click on the letter to go direct."
    I have a lot of apps that I use infrequently (e.g. translator apps), therefore I don't want them pinned to my start screen and barely remember the name of them. Some are better at different things than others (i.e. text-text, text-speech, speech-speech) so I have a few different ones available. I just want a way of grouping them without having them clog up my start screen for my important stuff.
  • Yes, yes and yes to all of these things.
  •   Some missing features that have to be improved, not esquçam of WP 7.8   T9 dialer, same as Nokia Belle, without having to open your calendar and look for Contact   Improvements In Contacts patterns with numbers   Improvements and Merge Duplicate Contacts   Call Blocker and Blacklist, if Microsoft wants to conquer the corporate world, this feature is essential, indeed a businessman wants to have full control of your calls and not let unknown numbers annoying people and causing troubles.   Screen Lock option to disable it is very annoying everytime you put your finger up, and could use the scheme that the Blackberry is very good.   Improved Push Notifications   Email to dark theme   Adoption of lights for arrivals torpedo emails as in Nokia N8 and Blackberry   The main Central Notifications Swype, Call Blocker, and t9 Dialer, the app RapDialer   Remembering this is not only for Windows Phone for Windows 7.8 but that did not have any update, it is just a Windows Phone "7.5.1" and nothing else!
  • 3 things are bugging me in WP8:
    1. Shell speed (UI speed). Scrolling is not as fast as on WP7. Pressing Start or Back buttons react slower than on WP7. Indeed iPhone IS faster on this matter (it wasn't against WP7, yes against WP8). Note: not referring to 3rd party apps launch, that is fast, shell/native is slow.
    2. Reminders should NOT popup while keyboard is up(writing).
    3. Reminders should NOT be there when you press the camera button. It's annoying trying to capture a moment and you have the naggy reminder popup on top of the camera.
  • What phone do you have? My 920's UI is faster than my buddys 822.
  • ^^^ wow.  RTE took much liberty in fixing my post.  Oh well.
  • Some missing features that have to be improved, and do not forget the WP 7.8
  • Wow, I can suddenly see all the shortcomings...... and somehow am missing my old Blackberry lol.....
    But this is a great great list. Take note MS.. and please dont tell the big bosses, or it wont get done!!!!
  • This was supposed to be top 8... u bought top 21.. 
  • I'll say this again on notification center... The live tile concept is somewhat a conflict... So... In the ME hub there is a page for notification and the Me live tile flashes notification... Granted the functionality there isn't as desired... Its just need to be enahaced... So the live tile for Me should display better messages or icons of notifications for you to dive into...not just FB..... Regular txt messages should not be there... The live tile is fine... But for everything else(fb, twit, linkin,etc)... That's the natural spot to place it
  • Custom text notifications
  • Fix Xbox music and video should be the first thing in the list before folders and anything else. The only reason I am hanging on to my xbm sub is because of the 10 drm free sings per month. And that's by a thread now.
  • Great points and article Daniel. All of them are in my list of mandatory improvements as well, hoping to get added in the next major release of WP.
    Also they need to cure many WP8 “child deceases” that are all over the OS. Example the SMS/MMS Delivery Reports are there but they are working like they did in the 1990s, you are actually getting a separate message back with the delivery report.  There is no option to choose default apps to open specific files and web links, Outlook cannot send full size pictures as they automatically gets downscale and many more similar small problems I call “child deceases” .
  • Interesting article. It would be interesting to dig down and see what are some of the main drivers for why someone chooses a phone. Is it the design? Familiarity? Features? Your friends etc?
    When it comes to features the geeks tend to rule the discussion because for better or worse they are obsessed with gadgets and know them inside and out way more than the average consumer, I saw the amount of ire that was created over the discussion of windows 7 being updated to windows 8 and now just a few months later that is all but forgotten.
    I would say the biggest thing that has been holding back windows phone 7/8 is unfamiliarity. It just looks so different from the other operating systems, it had very little visibility and your average consumer knew nothing about it. Now with windows 8 out there which is selling 20 million + per month suddenly a lot more people understand the concept and are more likely to give it a try, add to this increased marketing and it seems like it's on the rise.
    It will be good to see these features fixed but more importantly I want to see them continue to push the boundaries and add things that people haven't thought of. Kids corner is a good example of this and the game skulls of shogun is a great example of something you can only currently do on windows phone. These kind of features are way more likely to sway a customer than having an x to close an app.
  • No one mentioned being able to customize notification tones?
  • Has been mentioned about 30 times....but agreed
  • Definitely those 8. Two other embarrassments of WP7/8 that effectively keep me from recommending this OS: the video player and the calendar. Horrible, just horrible.
  • Love the calendar actually.
  • 7,8,5 all totally legitimate. The rest is opinion I don't happen to agree with. As for 5 I have more games on this thing than I know what to do with!
  • I know it's something small, but customizable notification sounds.
  • I've got one more urgent than any of those. Enable wp8 to listen to .WAVs sent from IP phone systems, my 800 did this fine!
  • Great article! I agree with most of these with the exception of Instagram. I personally don't use this service and don't really get what's so big about it enough to include in your top 8. But then again, that could just be pure ignorance on my part. For me personally, I would choose XBM for the number 1 spot. To own both a WP8 and a Surface RT and NOT sufficiently be able to synch libraries between the two is completely ludicrous! Not to mention all of the other issues listed on a different thread...and crappy UI to boot. If Microsoft will not address this or at least give some kind timeline when it will be fixed, I will likely cancel my subscription and switch to the new Nokia music service, provided that it has addressed all of these simple capabilities.
  • As Daniel stated, Instagram is such a huge service that the fact that WP7/8 (and to an extension now BBX) loses out on potential customers because we don't have it. My wife, who actually really likes the interface on WP won't switch from her iPhone because there's no IG and there are thousands more who would agree with her.
  • 1 - Path
    2 - a button to cancel a text field (for example at the opposite of the past button).
    3 - podcast: I need a real app to manage my podcasts
    4 - allow to do more than one action with NFC
  • Not fussed by #6 or #7. The rest should be worked on.
    To add to #3 also, Photosynth, games that were annouced at launch like Temple Run and work to get more top apps.
    Final addition, allow SD cards to have apps installed to them, I have quite a few pissed off friends with 820s, who have run out of space because of apps, you only have to download a couple maps and a few offline radios for Nokia music and you have no space left. That or make it a minimum spec to have 16gb.
  • Agreed with all those that said VPN.  My company was just reviewing the phone yesterday and no VPN is a deal killer for us as I am sure it is for many corporations.
  • Things like this are written solely to get the cry babys to do what they do best... log on and cry incessantly. But none the less;
    1. F*ck NO! At least not in the way you have it mocked up. WP does not need another screen to scroll to. If some of you will wipe the bitch tears away for a few seconds you will see that "NOTIFICATIONS" is in the "Me" tile. Just simple add all notifications. Done.
    You are are flipin' idiot if you saw that BB garbage and think MS should do *that*. 2. I agree with that. 3. This makes me HATE the mobile device world to no end. So an entire OS is being held hostage by one incredibly shitty app? That's how frail and fragile it all is? No, that's how ignorant the average smartphone user is.
    But instead of holding MS to this one I have a feeling that others are to blame. I know it seems far fetched, but any app maker with an sense should want their app in as many hands as possible no matter how successful it may be on one, am I right? With MS wanting and inviting developers and in some cases tossing loot at them I think someone should look at who might be on the other side throwing loot at developers to keep them AWAY from MS.
    There I said it. 4. I agree. Just makes sense.
    5. I'm kinda so-so on this. I see where you're coming from, but I'm just not that much of a cry baby.
    6. No! Again, too many of you like clutter. If it can be done in the same "HUB" form then maybe, but what for? You don't need to scroll for ever through multiple screens to find apps. Finding apps in WP is far easier than any other so why is this needed? Wait... have we all forgotten that hubs were used in WP before that weak-ass BB crap was introduced?
    7. I agree.
    8. I agree. People really need to take a step back, and stop letting "new releases" from other OS's motivate you to cry. Some of the things people want is the crap they see in other OS's and they simply won't work within WP8 the ways you want them. Folders for instance... there's really not much need IMO because finding apps is EASY and FAST.
    Even though it's not in this article, the crying about "apps, apps, apps... we need google apps!" Come on. So many apps are rendered unnecessary in WP because of the features built in. I mean, when instagram comes to WP what will be the excuse? I see the want for google apps, but not the need because for the most part they offer NOTHING that WP/Bing doesn't already do better, except for youtube. But Metrotube is better IMO.
    I understand wanting MS to offer the best, and I do feel they need to be better about focusing on WP especially when it comes to offering MS apps to other OS's before their own (hello, Photosynth?!) but too many people cry over the lack of perfection here, but are willing to accept absolute trash from others.
  • You say this post is for crybabies yet you agree with over half of the list. In fact, you sound more like a crybaby because you're so vehemetly against 1, 3 and 6. You realize that you won't be forced to use those functionalities if they happen to get implemented right? And that getting Instagram on WP would bring thousands of new customers right?
  • Read the forum post. It is explained there why notifications are NOT in the Me tile.
  • i agree with most of the suggestions, except for folders. I think that would destroy the "glance-and-go" philosophy of the OS. Apps should not be buried in folders and with the smaller tiles it is definitely is possible to group apps by category.
  • I disagree, I think the whole thing should be choice. If you don't want to use folders than don't, but someone like me would love to use folders, especially with apps that don't have live tiles (hello ESPN ScoreCenter). There's no glance and go but I still want it on my home screen.
  • What about apps you only use once a month? e.g. translators, fitness, photo tweaking etc. I don't need notifications for any of them and don't want them clogging up my start screen.
  • I usually avoid asking this question but the hell with it, I feel lucky today? What the hell is so damn special about Instagram? I have quite a few friends that I share pictures with and like taking a look at their's but do I really need a special app for it. Guess I'm just confused.
    I prefer music, gaming and nfc sharing capabilities over the rest of the items listed in the article.
  • Why does it have to be anything special? Maybe people just like to use the app/service. 
  • I've been asking and trying to figure the whole instagram thing out myself. I really hate to think the lack of it can hold people from an entire OS.
  • Daniel, I was "amen-ing" your your article like I was at a southern revival meeting. It really is customer demand that brings change and articles like this are necessary to focus the voice of the users. Can you hear us Microsoft?
  • Amen.lol But so true.
  • The email for Instagram (for those of you who want it) is support@instagram.com
  • their biggest issue .. is the "other storage" can't be clear... check your phone storage.. check other... 
  • Agreed. Other is about to make my phone useless. I have 1.5GB of apps and media. Other at 7.5GB. Other may cause me to leave WP. They need to fix other, allowing you to purge it. Fast. That's not a preference issue, the OS is worthless if you can't clear your other folder.
  • Where do u guys chk the storage distribution?
  • how about random reboot bug? why MS take so long to fix this problem?
  • 1# YES LED (can't constantly keep pressing the power button) Even BB has LED <obvious>
    2# - dont care about search
    3# - dont care about instagram.
    4# - maybe, not a high priority for me
    5# - dont care about games, some might
    6# - dont care about folders (neither does Metro) its regual apps pinned, everything else archived
    7# - YES to independent volume AND PROFILES ... AND DO NOT DISTRUB!!! (no email pings in the night, but emergency calls get through)
    8# - dont care
  • I like your list, but have some comments:
    1. WP already has a notification center.  It's called the "ME TILE."  It shows when you missed a call, got a new txt, some replied on Facebook, etc..  I use extensively.  I'm not saying it cannot be improved, because it actually needs a ton of work to be called a real notification center.  For one thing, it needs to be opened up to other applications. However, I don't think WP needs another menu or pull down or some other feature to clutter it up.  The ME TILE just needs to be fixed and extended.
    3. Instagram. not much commentary needed here other than there is already an app in the works for BB10.  Really??
    4. I've screamed for app "closing" forever.  Joe Belifore even commented on my blog about how it is not needed. As much as I like Joe, I disagree.  Even if closing the app does nothing phone-wise, it at least give the user a psychological closure.  This is a WINDOWS phone and Microsoft invented the X for WINDOWS -- they should use it!!  Of course, with Win8 now, that brings up a disjoint experience.  Win8 uses the pull down method to close an app.
    6. Folders.  Again, I don't want an iOS/Android folder rip off.  WP8 is unique and beautiful.  The folders or app organization needs to match.  I don't have an idea in mind really, but maybe there could be a 3rd screen with "app groups" that can be organized and named similar to Windows 8.  You can obviously pin an app group to your home page.
    8. Xbox music. Mena brother.  I have actually resorted to Nokia music for free streaming.  It's a better experience than Xbox.
    Now for items you missed:
    9.  Media streaming.  I have a WP8, a Surface, Win7 pro touchscreen laptop, xbox, and various other devices.  Why can't I stream media from my phone to the Xbox?  Why can't I stream from my phone to the surface?  Why can't I stream from the surface to my Xbox?
    10. Built-in camera features. I know there is an app or a lens for practically everything, but honestly, I think the WP7.5 features were better than WP8.  For example: In 7.5 you could set default settings for contrast, saturation, and sharpness. I'm one of those goobers who like a little saturation boost in my photos.  You can't do this in wp8. There also needs be a pano and hdr-esque feature built-in.  Also, and this could just be my Nokia 920, why can't I sport meter?  I could spot meter in my various 7.5 phones.
  • I agree.. Fixing these issues should quiet many haters and complainers alike..
  • for me, VPN support, something not mentioned above unless I missed a comment
    and mentioned by many others, custom sms tones (can tie into #7 really). 
    Great list though, I think VPN support just needs to be there to try and snag more business users and further muscle BB out (which is a terrible thing to say as a Canadian, but I do love my WP).
  • Not sure if anyone mentioned this but you can close/remove apps from the "running list" by double tapping the back button. By running list I mean the multitasking app list you get when you hold back. I agree though it should be easier. Maybe like windows 8 where you drag the window down
  • What kills me about these issues is that most of these items on this list (I count 5) were implemented in WinMo, whether natively or by 3rd parties. It seems like MS was so caught up in distancing themselves from WinMo that they barely took any of the ideas that were implemented there and they still haven't put back a lot of stuff. Meanwhile Google basically copied WinMo, made it open source, improved it and took the world by storm. I know Windows Mobile is probably a forbidden phrase in the halls of Redmond, but they really need to take a look at the past to help improve their future.
    BTW, I agree with everything on the list, especially notification center. At this point, I'll stick with WP7.8 until they can iron out all of these growning pains.
  • What I'd like is an option to treat 3G like WiFi where when the phone is in standby it switches to 2G and when I unlock the phone it reconnects to 3G. Currently I'm doing this manually and this makes a dramatic difference in battery life where all other battery saving tips only made a slight or unnoticable difference. For example on my Lumia 800 if I don't use the phone at all at the end of the day it has 30% battery left where if it was left on 2G at the end of the day it has 70% battery left. If you agree visit this to vote:
  • Love the OS but here would be my update dream list:
    1.) Skype integration into normal text app
    2.) get in the game on voice search...MS is WAY behind
    3.) something is wrong with rooms...fix it...cause this is BY far the most innovating feature I use personally..but messaging is delayed (others see this?)
    4.) mail apps ability to automatically convert email with pictures to SkyDrive link like in W8...with just one click
    5.) dialpad searches to contact feature (used to do it back in the day)
    6.) either tie drive more into the OS or get a good navigation app that is tied into EVERYTHING its very patchy now
    7.) and I'll mention it again just stress how far behind they are...take a page out of google now's book....get on it..best voice engine I've ever experienced (however I love my phone..just feedback)
    8.) oh...and why on earth can't I insert my cursor anywhere in a given word...very annoying
    9.) I know how I CAN accomplish it...but fix the browser back feature when resuming a browsing session...i don't use the app switcher much
    10.) parent and sub parent tiles? What you think...i have found that this would be an awesome form of folders that somebody else mentioned above....find a unique way to implement it visually and I think they would have gold with this
    11.) zoom feature on month view of calendar!
    12.) symbols use just by long pressing keyboard buttons...more I want to see them similar to android...i understand it might visually detract but needed and in valuable
    13.) you are windows...why can't I have a network center to see basic things on my network...that would be cool...i mean all I have is MS gear...i dunno maybe not
    14.) let me change the darn notification alerts to whatever I want...its my phone remember? Like I said...I LOVE MY PHONE AND OS this is just a wish list...i would never leave the platform as I see it right now...they did a killer job....just feedback
  • For your #8, if you tap and hold inside a textbox, a cursor will appear and you can place it anywhere.
  • Hold down on the word for a few seconds, and you can place the curser anywhere
  • I agree with the bulk of your list (though I could care less about folders).  One of the biggest ones for me would be a real backup solution.  I would love to be able to sign into my account on a new phone and have it automatically sync all of my messages, setting, apps, saved games, etc.
    Windows 8 does this to an extent so it doesn't seem that it would be difficult to do for phones as well.
  • You serious? Not sure about saved games, but have you looked at this?? http://www.windowsphone.com/en-US/How-to/wp8/basics/back-up-my-stuff
  • That is what I get for posting without researching it first.  I am still stuck on 7.8.
    I didn't see anything about start screen tiles or saved games.  So maybe I should just change my request to include those two things. ;)
  • You should be hired by Microsoft. Exactly what I was thinking. they need to implement this ASAP!
  • E-mail that post to Microsoft, right away!
  • Much needed stuff. Now how do we get these 8 points across to MS? Or are they already working on them?
  • Ok people, calm down. Do not add to this list and as long as we will get these within 3-4 months it will be perfect. Steve Balmer has to shut up about money and start doing. These 8 are key for me to stay with the platform, but I'll wait a bit more.
  • Rather than an X to close apps, I would love it if when I brought up the running programs, I could swipe down to close them (like you do in Windows 8)...  however, I would also like to be able to swipe UP to lock individual programs running in the background so I can leave priority programs running even if I'm app-switching.  Can't tell you how helpful this would be when using GPS while bouncing in and out of other apps.
  • GPS apps like Nokia drive while in navigate mode, will continue to run in background.
  • With BB10 out this lights a fire on Microsoft to get these features on windows phone. I'm pushing for universal search and the X to close apps
  • I would put wasted "Other" storage high on that list. It's preventing people from buying apps. If people don't buy apps, developers won't develop. If developers won't develop, people won't buy Windows Phones. It's a downward spiral. If "Other" cleared itself like it's supposed to, this wouldn't be an issue.
  • Other is a gigantic error in the OS.  Many of those items on the list are convenience things, the other storage issue is a plague on the OS.  MS needs to address it.  People are going to leave WP8 over the other folder if a fix doesn't happen.  
  • I think that wp8 needs a File Explorer
  • I sure would like to have a "PRINT" option on my phone. I miss that from my iPhone.
  • !!!!!!!!!!!!!!!! Yes... I cannot believe I forgot this one
  • Sorry, I am not very intelligent, but this is my list:
    1. Fix random freeze and reboot
    2. Fix random freeze and reboot
    3. Fix random freeze and reboot
    4. Fix random freeze and reboot
    5. Fix random freeze and reboot
    6. Fix random freeze and reboot
    7. Fix random freeze and reboot
    8. Fix random freeze and reboot
    THEN, you start adding the "nice-to-haves" ...
  • Or better yet to be able to close an app in card view by swapping the card down like WP8/RT :-) booyah!
  • And also to have Windows Phone's hottest and best phone not tied down to one carrier! Its the best phone period and people shouldn't be forced to go to AT&T(as I plan to do) to enjoy it especially in light of the whole phone unlocking laws.
  • I'm also getting feed up with this OS and MS. Each time I use my Xbox I feel like the Xbox division is not even part of Microsoft. They get most of their things right. I will keep using my L800 until the end of the year. If by thn MS hasn't fixed everything Daniel mentioned I'm out. I'm going to start working soon and I do not have money to spend on products that don't do what they should do. There's less and less reasons to buy a Windows Phone.
  • Xbox division? What does this have to do with the topic? The Xbox consol is a "client" to the services that MS provide. What are they doing right that the rest of MS isn't?
  • They need to have an option to save email on server.  Especially if they want to sell to business.  Right now if I delete an email from my phone it is gone forever....
  • Emails saved option? The email service depends on the account type ( exchange, pop ) and are a network service standard. If you delete an email from an exchange account, it will delete from the server. The only way is to use a pop account and set it there. But pop pulls data, and isn't as,powerful as such services as exchange. I AM do work for a IT service company and currently Win phone provides the best solution other then BB which has BB enterprise which is a very costly service. Win8 phone has an advantage because 90% of organizations have exchange and there is no additional costs. With the new "company" features like apps, MS with the newly partnership With Samsung will flud the enterprise market.
  • Um, custom notifications, push notifications have never worked right, VPN, screen rotation lock....
  • How did you forget that we need a better back up system something like android
  • A backup system like this??
  • 1. Lame idea.  Hated the LED on my Windows Mobile devices, my wife hates it on her iPhone.  Live Tiles tell the story of outstanding notifications better than a central point.  I can instantly look at my Start screen to see exactly which kinds of outstanding notifications I have and quickly get right to ones I feel are important.
    2. Search works where I need it to work--in context.
    3. Instagram is not used by anyone I know.  Those that DID use it now consider it tired.  Stop whining about an app.
    4. Requiring an "x" to exit apps is old-school and makes developers lazy.  WP manages memory and developers should be writing apps that properly work within that concept. The need to close apps is for the intellectually lame.
    5. While a few aspects of the XBox gaming carry over, it still is largely a separate animal.  If they are bragging on it's integration, it really does need to be integrated.
    6. Folders is another holdover that's fast becoming unnecessary.  I use folders less and less on Windows 8 as I find the Metro side to support what I need without the desktop side.  And if someone really HAS to play with folders, you can do so via the Windows Phone app.  Outside of that, people simply need to quit hanging on to the old concepts.
    7. What is so flipping difficult about muting the phone or changing volumes?  I have yet to run into a need for volume profiles.  If you vibrate mode you can still listen to music at whatever volume you want or you can set the volume to zero for complete silence.  I've never thought twice about this.  Easy stuff.
    8. Agree that XBox Music & Videos is a work in progress.  I'm not concerned about it BECAUSE both Windows 8 and the XBox Music cloud is still in flux.  Better to quit whining about this until they settle on exactly how their cloud will work and then get both Windows 8 and Windows Phone 8 to talk the same language.
  • Not everyone keeps their phone unlocked on the start screen 24/7. Why pick up your phone and unlock it when we could just glance at the notification LED. Even on my old dumb phone, I didn't have to press the unlock button to see if I had a missed call or text.
  • Also, volume 0 is not complete silence. Try it yourself and see. Play a song through headphones and lower volume to zero...you can still hear the song. Same without headphones. But this may be a hardware problem with my phone. (8X)
  • I thought I was the only one who sees the win phone as a new and improved way of doing things.Not many know this, but there is already a "notification" center. The "me" hub. The service model of the Win phone notification/live tile service is solid other then 1 scenario. I receive notifications from apps that don't have functional live tiles or I don't have it pinned. So if I happen to see a notification and it disappears before I click it, there is no way of knowing what app notified me. Perhaps not a notification center like Droid or iphone, but maybe a user can set priorities to apps and they can be viewed via the "Me" Hub. This solution will actually make the me hub/notifications area have a purpose ;)
  • Thank you! Now, ScubaDog friggin' gets it!
  • These are complaints I hear from regular people, and when I say regular I mean people who buy phones because of "cool" factor. They want Instagram of course, Pinterest, a REAL Facebook app developed by Facebook, and an update to the real Twitter app.
  • I understand people's need for branding, like having apps built by the actual people who provide the service and all. But did facebook build their apps for the other OS's? If not why should that be done on MS? I kinda feel you on the twitter front, but Rowi is probably the best mobile twitter option I've ever used, much like Metrotube (IMO) is better than the youtube app on the SG2.
  • I agree with the list overall, but I would have thought that the errors with the desktop app for WP8 would have been something which made the list.  Syncing media between the desktop and the phone is an unmitigated disaster.  The app crashes all the time mid-sync, shows files on the phone which have already been deleted, loads three or four versions of the same song onto the phone for no apparent reason, etc.  In short, it sucks out loud and with conviction.  The XBox music app, is almost as bad.  
  • They could at least give us folders for IE favorites.
  • 2, 5, 7 & 8. The rest aren't necessary for me and especially not 3 but if it helps bring others onboard, sure throw in Instagram.
  • I completely agree with this article.
  • Although all are needed in WP8, I suspect much of these improvements won't be seen until WP9 or whatever it'll be called.
    The only thing likely to come in an 8.5 update, is some new 'service' or other, that probably doesn't work properly and yet again a promise of the 'hot' app du-jour that's supposedly on its way in the coming months.
    I fear that, if Blackberry is on it's A-game, any success they have this year with BB10 will be a final nail in the Windows Phone viability coffin.  There may be room for three major mobile sotware platforms, barely, but there sure as heck isn't room for FOUR.
  • everything here i am in total agreement on and I would add that they need to have any new must have app that comes out day and adte as the other platforms. Xbox music, lmao, what MS should do is take zune, add thier new drm and call it Xbox music. there is som much wrong with it, newcomers might not see it, but old Zuners like me do, they need to overhaul it. But if they must keep the current app here are some suggestions:
    1-Bring back the heart for favorites
    2-Bring back the related tab
    3-When you click on an album remove the stupid white box that pops up in middle of screen and add another column to the right, that way we could still see the screen.
    4-add multiple track selection for purchases and again move that to a column to right instead of big stupid white box in center of screen.
    5-Allow for the choosing of colored backgrounds instead of the dull brownish grey one.
    6- Have a set up program to walk people through settings for the cloud and sync so people can understand why the app is downloading shit...
  • Most of your issues are via the surface and "PC" Xbox music app. All the features you want back still exist on the phone version.
  • Custom notification sounds...come on fix this.
  • Agree with all of them except for 6. That's the purpose of the resizable tiles.
  • It's all about the apps.....
  • ... and to hell with the OS it's self? someone needs to do an article highlighting the apps that aren't necessary, whether available or not, because the OS does it. Things like search, finding music, note taking, cloud services, etc.
  • I have a list of stuff they need to add in the next version, mostly from comments on the old Backstage site when the phone first launched that they still haven't added, and stuff present in Android/iPhone already: http://wp.me/p1fLW2-4v
    I would like to see a notification center like iPhone has on the start screen.  On iPhone you can slide to unlock on a specific text message to go exactly to that text, or slide to unlock on a facebook comment/like to go specifically to that comment or like in the Facebook app.  That's the kind of integration I want to see on the lock screen.  My idea is simple: pull down on the lock screen to see messages in a pivot style like in the Music+Videos app shows albums, artists, and songs.  Tap and swipe up or down to unlock to that specific message.  Same functionality, different implementation.
    Better backup - restore my home screen configuration of tiles (size and location), all apps I downloaded, game saves, documents, songs, texts, e-mails, etc. From the cloud.  This is currently not possible.
    Replace the horrid X-Box Music, X-Box Video, and Windows Phone apps with the Zune app on Windows 8.  Just rebrand it and add the ability to synch to Windows Phone 8, and add the auto-playlists from Windows Media Player and the advanced metadata tag editor from the Windows XP version of Windows Media Player, and it's almost perfect (I would add back the social tab and show TV shows as shows subdivided into season instead of only as individual episodes, but that's beside the point).
    Facebook integration - add share functionality, enhance check-ins with pictures with captions, check-ins with friends, and posting articles to Facebook should allow me to choose the picture to show in Facebook online (windows 8 already does this.  Test this out by posting the same article from your phone and from within Internet Explorer.  In IE you can choose the picture, but from the phone it looks pretty bare and not very good).
    Music+Videos - compare how music is displayed vs. how it was in Zune HD.  The Zune HD was more content-rich, whereas now the M+V is gray and dull.  Zune HD had mini-album art all over, artist pictures, song sharing is pretty paltry in comparison to the Zune HD Facebook app which had album art and a link into the Zune Marketplace.  There should be a way to share songs, albums, artists, and playlists from within the Music+Videos app to Facebook so friends can download those shared items on their phones.  Playlist creation on the phone is utterly horrible and needs to be reformatted in its entirety.  I can't stress this enough.
    Contacts should have a media pivot so that you can see what the old Zune Social saw - recent artists, top artists, favorites, etc.  You could comment on artists, like, share playlists, etc.  That was a great music discovery tool, and you should definitely add it back in to the next patch release.
    For an in-phone notification center (the Me Tile serves this function already so I don't see why so many people keep clamoring for a new one), I'd say swipe from the left to get it, a five-day forecast, and pivots for each app that is allowed toast notifications that actually have unread notifications.  you can swipe to dismiss the notification or click on 'dismiss all' at the bottom of the screen.  Swipe down from top to turn off the ringer, airplane mode, and turn off wifi and bluetooth.
    Settings - you should be able to pin individual settings to the start menu, and the settings menu should be alphabetized because it's sadly difficult to find things in the haphazard order they're in.
    Skype - utterly worthless.  Try calling an iPhone on Verizon that has Skype from a T-Mobile Windows phone, where both phones have full service.  I can't describe how many dropped calls I've had.  Windows Live Messenger is so much better and reliable.  Video calling needs to be as seamless and work as reliably as Facetime does.
    Those are a few of the things that need to be added to Windows Phone, but you can see my longer list at wordpress.  Some are cosmetic changes, others are real functionality that will enhance Windows Phone beyond the competition. 
  • I'm not gonna address your entire post, but have you checked this out yet? Or did you know this existed?? http://www.windowsphone.com/en-US/How-to/wp8/basics/back-up-my-stuff
  • I definitely don't agree w/ 4 and 7
  • I would like to close apps like in Windows 8, drag from top to bottom.
  • Yes, found myself doing that after having worked on my surface.  Just felt natural to swipe from the top down to close the app.
  • One other thing:  fix search.  Have the search button be context sensitive so that in Mail, I press the actual search button to search my mail.  In my text messaging app, I press search to search the text messages I have.  In Netflix, I press the search button to search movies and tv shows within netflix.  The only time I could possibly want to go to Bing search is from the start screen, and maybe if I long-press the Search button.  Otherwise, 90% of the time I want to search within the app and the search button on my phone is useless.  That is a big frustration.  That and having to put up with capacitive buttons.  I despise capacitive buttons.  I can't stop accidentally pressing them, and no one else can either.  I show friends a picture, and they always accidentally touch a button and wonder what happened - that doesn't present a good image to them of the phone.
  • This is how the very first version of win7 phone worked. After about,1 month they released an update that removed that.
  • I do kinda agree with the need to have search be in-device, but E-mail has a search feature already. Why is that not good enough?
  • What would be awesome is gestures in things like the web browser, swiping from the left to go back a page and on the right to go forward..?
  • I think a swipe gesture like in windows 8 would be pretty cool to close apps.
  • Ringer profiles - tap to scroll through all profiles, as well as being able to create customisable profiles.
    Rotation lock.
    Decent EXCLUSIVE Xbox Live titles for a limited time period. 
    Xbox Music app developed ideally to be an improvement to Zune - not worse.
    Me tile needs to log 'toasts' or somehow deal with the problem another way... preferably without an additional notification center.  
    Couldn't really care less about folders, but each to their own.  
  • One more thing: add the smart dialer feature back from Windows Mobile.  If I start dialing 326, start smart-searching for all phone numbers containing 326 and people's names I could mean, like Daniel, Dan, and so on.  This saves time dialing and is present in other smartphones and dumb-phones.
    And another thing: allow the dialer to be pinned to the start menu so I can just tap and start dialing.  Ninety percent of the time I don't need to see my call history first.  Then, split the call history to incoming, outgoing, and missed calls, and add the duration of the calls.  Not a big request but incredibly helpful.
  • How about a better calendar app? I want to see a week view and at least some info on the month view! And no, I don't want to use a crappy 3rd party app for this.
  • No folders!!! Groups, like Windows 8, fine, but folders don't really jive with the UX model. Also, instead of an X to close an app, how about swiping up or down like on web os or even win8. It's easier than having to hit a little X.
  • I'm sorry but your #8 should be #1, by a mile. The Xbox Music situation is horrible-- the phone essentially cannot be used to play music. That needs to be addressed before anything else.
  • And the fact that microsoft doesn't even the see the "platforms" as the same.  The Solitare collection on Windows 8 is awesome with the daily challenges and stuff, sure it's not for everyone, but why shouldn't I be able to do a daily challenge on my phone and my surface.  The new hold em game that was announced is the same way.  You are asking companies to work on your phone platform but you all don't.  Sigh, lead by example.  Unify the application experience across the WP8 and W8 and show everyone what the dream looks like.  Heck, you could even make the solitare game available on the XBox.  That would put it on all 3 screens, I've heard that somewhere before....
    The idea isn't to be like iOS or Android, it's to be BETTER!
    I don't agree with all 8, but this is a REALLY good list, and would love to see a MS person respond.  I know it won't happen, but Ben the phone guy, someone who is an evangalist, please give WP central some feedback to let your faithfull know you are listening.
  • How about contextual search results in Bing? I'm not asking for a personal assistant, but I'd like Bing to be able to answer my simple questions with the answer rather than a bunch of links. Bing does this in a desktop browser, so why doesn't it do it on the phone where it would be even more useful? Even the Google Search app does this in Windows Phone.
    This is a major oversight, and even more imporant to me than a few of your must fixes. Good article.  
  • #7 is really the only item on the list I would want added. Just IMHO. :)
  • I don't actually agree with most of these.
    What they REALLY need to do, is connect Windows Phone 8 to Windows 8 and Windows RT better.  Just some examples off the top of my head that there is no reason to not do.  My web passwords that are synced in Windows 8 and Windows RT need to sync to the phone.  Text messages should show in the tablet/PC messaging app (a la webOS), and I should be able to tap on a phone number on the tablet and have it dial on the phone.  Game saves (other than Skulls of the Shogun) need to be synced between devices.  If I set up an email account on my tablet, it should also show up on my phone, without having to re-set it up a second time.
    The list goes on and on.  Right now, Windows Phone 8 and Windows 8 are two entirely separate products that pull from the same pool of data (ie, Google Reader apps both pull from Google Reader, my email is connected separately on each device to the same EAS server, my devices are both separately connected to Skydrive), but what really needs to happen is that Microsoft needs the devices to feel cohesive, like each is an extension of the other.  That would allow Windows Phone 8 to grow symbiotically as sales of Windows 8 products ramp up over the next few years.  Instead, there's little incentive for a user to be entirely in the Microsoft ecosystem.
  • Speaking of FOLDERS... If this does materialize it would be nice to have a option to be able to lock a folder down with a pin or password.. I have some private files on my phone from time to time, and it would be nice to be able to hide them within a pin protected hub, or folder.. Wait a minute,,,, that's a good idea! How about a pin protected hub?? We got kids corner, now we need our own pin protected corner.. This could be accessible from the "ME" Hub.
  • You missed the rotation lock, IMO.
  • The key improvements I need:
    - Improved WiFI support for corporate environment
    - VPN Support
    - Backup functionality
    - Seamless cloud integration (favorite sharing phone - computer)
  • I keep spamming this link now, but backup already exists. What more do you need it to do? I mean besides save Game achievement info and stuff like that. http://www.windowsphone.com/en-US/How-to/wp8/basics/back-up-my-stuff
  • Agree folder would be great but i would like it on the app list side instead of the main screen where i can pin app i use regularly. Volume button needs fixing asap as i hate having to change my ringer volume
  • I am not sure folds is necessary especially you can access like media type app from the music and video hud. And phone app from the picture apps. I mean it is really an automatic process that actually on the developer which could be a double edge sword.
  • Not to mention that searching for and finding apps is easy and fast on WP.
  • I have talked to a couple who had windows phone, and they went back to Iphone just because of app like Pandora, instangram. I am big advocate of windows phone just because the phone has a level of functional that is far superior than what IOs and Android offers, but app is seriously a problem. There only so much a OS. App is important and Microsoft needs to spend some money to get the big names on Windows phone when WP is far easier to develop for then IOs and Android.
  • What I would like is that the OS recognizes when we have two versions of the same app in the memory,.i rather not have four message cards open at the same time!!
    And also improve on the small things..music and video experience should be top notch and,half the battle is won!!
  • Apply the picture gesture unlock feature found in Windows 8. This would be a cool password feature for WP8.
    There should definitely be option to Create FOLDERS by combining tiles by drag + drop.
    The left side screen should be the NOTIFICATION CENTER. Center is the HOME SCREEN (LIVE TILES). Right Screen is the APPS LIST.
    Even if it would mess with the minimalistic looks. They should still allow the user to change the WALLPAPER behind the tiles.
    Remove/CLOSE APPS by swiping down on the screen thumbnail on the MultiTask view. Should be able to hold down on the page in that view to SAVE as SCREENSHOT, or SHARE via email/text.
  • good start to actually catch up with the competiton 
  • I can't argue with any of the suggestions in the article or in the comments.  The ‘X’ to Close Apps seems like it would be an easy one.  I wouldn't mind folders.  I do like how all the Games are under a single tile, which is like a folder, and is not restricted to 12 apps limit like in iOS.  They could also let you group your apps list by category to make then easier to find.  The Maps and the Drive apps definitely to work better (or at all) with the People Hub.  How about having "Favorites" within the Phone app for the numbers you dial the most.  I wish we didn't have to go into the People Hub to make a call every time.  Even with missed calls listed in the Phone app, when you click on one you go to the contact in the hub instead of just dialing the number.
  • Great article Daniel and lots of great suggestions in the comment.
    Another big problem is trying to buy apps in the web-based marketplace. What a screwy process that is. It almost always fails and the link it sends to install from email goes to my desktop most of the time--aarg. I miss of lot of apps this from not remembering to seek them out in the phone marketplace later. The Zune desktop was way better for buying apps.
  • I don't think folders would suit WP. Would they really be any more functional than just panning right?
    My list:
    Customizable alerts
    Independant volumes (or just a multiplier I can set, e.g. headphones are 0.5x the volume of speakers)
    Global mute (games make noise in silent mode)
    Option to read text messages aloud over headphones automatically
  • "Option to read text messages aloud over headphones automatically"
    Doesn't that already exist...??
  • Haha yep! Since Win 7.0
  • #5 Exists already in Skulls of the Shogun
  • awesome article... fix those things as well as removiing txt toast from scrolling across the lock screen and I myself will be beyond happy with my WP8 device
  • 100% agree with all of these.  I have converted more than a few, and even though must like their phones I get app questions, and movie streaming questions (all the time), with instagram being the number 1 "why is this not on Windows Phone?"
  • Nice post - agree with all. However, none would drive me away from WP8 but the ones below most certainly will if not sorted by mid-year: A proper inbuilt podcast solution outside the US.
    WiDi/Miracast - preferably including OS level DLNA.
    Bluetooth 4.0/low energy to allow use of modern peripherals (e.g. Pebble smartwstch)
    Repeating missed call/sms reminders.
    Mapping that includes good traffic, rotating map for walking, usable satellite view and useful inbuilt transit info - all of these are hopeless in my area :(
    Enforced resume without reload from tile or back button for all apps.
    Office hub to work with older .doc .xls files.
    Option to download anything on 3G - some have unlimited data.
    Quick access to radio and other settings - similar to a notification centre.
    Proper one-shot, full-phone image-based backup facility.
    Internet time sync - auto useless on most UK carriers or, at the very least, the ability to set the click accurately (inc seconds, not just hours and minutes). In addition, the following need to be fixed now: Freezes/reboots
    Battery issues
    Bluetooth fiasco with many car systems Regards
  • Need to add custom tones for SMS, email
  • My must have list:
    Agreed on:
    o Granular volume control
    o Folders (so call them groups or whatever, but if I have a bunch of related apps I want to collect them together)
    o I would definitely add:
    o Custom sounds for SMS (I *NEED* a loud one to wake me when I am on call!)
    o Better saving of attachments
    o Proper handling of complex phone numbers (for dialing conference lines etc.)
    o Get Skype working/baked in properly
    o Release features, not just fixes, between major releases
    Lastly, there are features on the iPhone/Android that may seem frivilous or unnecessary to some on this forum, but WP *MUST* cater to the masses, and if those missing "frivolous" features are causing people to not choose WP then that is a problem.  Yes, to the serious techies and purist on here it may be nausiating to talk about custom SMS or folders, but if that is causing people to not buy the phone in notable numbers, then you need to suck it up for the success of the platform, it's simple business.
  • Agree on most paragraphs, but would also like; info about pictures, like date/time ++ the app Picture info covers most after the update, but should be native as it was in WM. (properties)
    Smart dialer also, missing it from WM.
    Making folders for pictures, moving pictures, renaming pictures and folders...
    Really like wp8 and going to stay, but don't sit back MS. You got to keep it coming, and do not be late for class...
    You listening Joe B. ?
    Not doing your job if you're not paying attention to WPcentral and it's readers...
  • Unless there's something I'm completely missing here, I think everything you mentioned related to pictures already exists. Especially if you use SkyDrive.
  • Maybe on SkyDrive, but the date shown there is the date of upload, not when the pictures was taken.
    Can't find it anywhere on the phone, details about when I took the picture.
    A simple thing like that should be available on the phone. Don't like to upload and turn on my PC just to find out when I took a picture. And can't find a reasonable way to edit folders from my phone. At least not on cellular data. Would like to add and edit pictures and it's folders locally on my phone, not on SkyDrive. Could do this on old wm6.5, so why not on modern wp8 ?????
  • I want a Notification Center so bad because Microsoft will be forced to fix this ridiculous push notification system that never worked.
  • #1 Don't agree. This hype about notifications is nonsense. How about everyone convert to "Live Tiles" instead. If you don't think live tiles are more simple than a notification that you actually have to open, slide up or down, or whatever other than just look at your phone, then I don't know what will satisfy you. And, come on, a led light blinking, whats that, nothing but a light, keep that off my phone, don't need it. #2 Why, every phone does not have to be the same. Plus, searching all over the phone is pointless if your already in the field you need to search in. Windows Phone 8 does very well. #3 REALLY... OMG, who cares about intagram other than children and people that have a lifestyle which may need that quick pic type option. Other than that, it want be long before something else comes alone and trumps "Instagram", can I say Myspace, who really uses that today... I can't wait until "Instagram" plays out, such a FAD APP. Worry about longevity APPS, PLEASE. LOL. #4 OH YES, Please DO...LOL.. Agree. #5 Ditto #4..LOL #6 NOPE, not needed, I can just group my APPs where ever. However, you can also search, use the jump list, never had any thought about needing a flolder, Windows phone just works well without it. #7 WHAT!!!! That really bothers people... No comment,... OH, LOL, that was one... #8 AGREE THAT'S ALL I HAVE TO ADD, WHAT DO YOU THINK...
  • you forgot one thing: WP desperately needs more marketshare. it could be, that you don't like a notification center and instagram etc. but the majority of the people do like it. and thats the point. i tell you what: microsoft is probably thinking the same way you do, and thats the reason why WP grows that slow. they need to do the things people like most. just put a option to enable/disable notification center and everyone is happy. i do love WP, but i also want to use instagram or flipboard or any other app which my friend next to me uses also. With WP7, the developers excuse was that native code was not possible and porting an app was way too difficult, but WP8 does support native code, but the same developers has lost interest long ago, they don't give a fu** about WP. Microsoft should wake up and see the world from other perspective and realize that not everything, which they like and decide, is good for its business.
    it couldnt be that difficult to make a GODDAMN rotation lock setting (!), just giving an example! 2013 is the last chance for WP, with its current build i really don't see anything good in future.
  • Oh you don't see anything good in their future?, *gasp* Well, I guess it's a good thing you don't work for MS.
    Please understand that app developers are responsible for apps. When it comes to big names like whack-ass instagram and things like that there are legal ramifications to just building an app with THEIR names on it unless they provide the means (api) to do it, like facebook and twitter.
    What's holding instagram back? who knows, but it's not MS nor any "difficulties" developing for WP.
  • I'd move #5 to #1.  The cross platform ability was the single strongest thing going for windows phone.  Though with smartglass I'm suspecting that Microsoft is abandoning that as an "exclusive" idea.  Even then they really need to push out some games or better music/video content to smartglass as it stands now it's only real use is to compesate for Netflix's terrible UI on the xbox.
    Yes to #8 I seriously hope they fired someone over that screw up.  I'm really miffed that I've never seen them acknoledge that, that never should have happened.  Personally at this point I've stoppped buying xbox videos and I'm diliginatly breaking the DRM off the videos I do have so I never have to be beholden to it again.
  • I think vpn trumps one of those (not sure which, maybe app closing) especially if they want to compete for business use
  • With the exception of Instagram, these are all pain points for me. Good on you guys for building pressure and visibility on these issues..
  • How about a drag able scroll bar for exceptionally long pages like this damn comments page. It took me about 36 swipes to get to the bottom, and the whole time that little grey chunk of scroll bar was just moving down the side of the screen mocking me. And at least the music hub is not as horrific as the music app on windows 8. I mean it doesn't even give you a breakdown of an artists songs by album when you tap on an artist, just a list of all the songs you have with no sorting options and no album name. It seems like the devs working on win 8 and the ones on WP8 weren't allowed to speak to each other. Win 8 succeeds at some features that WP8 fails at and vice versa, it hardly feels like a unified experience.
  • ... And choose jump to last...
  • Ya, cuz every dev adds that. I was using this page as an example of a long page. And is there a jump to middle? No there isn't.
  • They should have...
  • #6 I disagree with - it messes with the function and the form. I'd rather they allow "grouping" and heading, like W8. 
  • Great suggestions but knowing MS right they will disappoint! I wonder how they could possibly fuck things up this bad? These thing should have been ready from day 1! Stuff like this is the reason WP marketshare is going so slow.
  • Don't need an X to close the app. Use Windows 8 and drag it down to close it. That's my suggestion
  • It needs the ability to add different notifications for other alerts.  The sound are either 1)very generic and sound very similar 2)waaay too long to use as a notification.
  • MOST important!!!!!!!!
    Fix random freeze and rebooting.
    I'm one of the lucky ones with a working 920, but this is the WORST possible advertising, having people writing everywhere about malfunctioning phones.
    Should be at top of the list and the ONLY thing of interest and focus until it's resolved.
  • Maybe he means scrubbing. FF and REW was good enough when cassettes came out but I think MS can do better.
  • I desperately want to love Win Phone 8.  I bought a Focus the first day Win Phone 7 was released.  But the lack of "profiles" -native or 3rd party- drove me to Android within 3 months. 
    Seriously, the lack of profiles makes me long for WM 6.5.
    I just ordered a Nokia 620 and I'll swim in the pool again.  Hope things get better quick.
  • #8 should be #1. XBox music is driving me crazy.
  • +100 trillion!!!
  • I still don't see the need for a notification center when the lock screen does that and is customizable! Everything else is on point!
  • Surprisingly enough I don't want folders because everything is sorted in alphabetical order already :L
  • I created an account for the first time just to say how excellent I thought this post was.  These are EXACTLY the top 8 things that need sorting out asap in WP8!.  Great post!
  • My wife has the 920 and I can't believe there is no "select all" copy to clipboard option. I am also dumbfounded that the clipboard contents are emptied when the screen powers off... wow. 
  • Maybe I'm the only one... I've been travelling back and forth and Setting-Date & Time-Set Automatiocally didn't work. It misses a time zone, where it should be GMT+9 it showed GMT+8... I know maybe "just set it manually" etc but IOS used to have this no sweat. And I love my black L920, so...
  • and.. Contact Purge.. I really hate to see 5 contacts linked together where they are in fact only 2 unique .. Outlook and Facebook and Hotmail somehow replicate themselves (shrug)..
  • Another thing is Unified, international store. I really can't understand why it should be different. No, seriously I really don't. I mean I paid just like the next guy so.. why? Really annoying. "But iTunes is also different in every country.." so what?! Do BETTER than them, I'll say!
  • There IS an easy way to go silent... just tap the bell icon when the volume level is showing.
  • In stead of folders I would like semantic zoom
  • Agreed! Instagram? Ugh, sadly true until it becomes lame for "cool" people.
  • Excellent article. We should all hope that honest articles like this one will serve to push the platform forward. Regardless whether there are other worthy areas requiring improvements and regardless what order such request should be placed in, these 8 are all necessary and MUST be addressed by Microsoft, and quickly, before the end of this year.   Microsoft abandoned Windows Mobile in order to create a more advanced OS, yet that more advanced OS (Windows Phone 7) lacked features and capabilities that were baked into the OS it replaced. They then abandoned WinPhone 7 in order to create a more advanced OS, and again the new OS (WinPhone 8) lacks features and capabilities that were baked into the system it replaces. In both cases, it is the customer who is left feeling frustrated and cheated. Microsoft cannot hope to honestly compete against iOS and Android for market share when its OS is way behind in features and capabilities. Microsoft must urgently and feverishly work to deliver feature parity for WinPhone 8, and then when that's delivered they cannot rest, but must instantly get back to work to innovate and deliver features that push Windows Phone ahead of competing platforms. Only then will Microsoft realize success in the smartphone market. As consumers of Windows Phone, and fans of the OS, being complacent with the current state of the system is not going to drive improvements. Being patient is not going to deliver the features that the OS needs.    Being honest and aggressively pushing Microsoft to deliver a premium experience and deliver it NOW is the way forward. We, especially those who bought into Windows Mobile and then 7.x and now 8, have been patient long enough.
  • I think another way to improve the way WP8 interacts is if you can remap what holding down the touch buttons do. For instance, i dont mind that the start menu held down brings up the voice command thing, but if paired with the notification hub it would make it even more effective. Something to add to the notification hub thing would be a pop out feature where you dont necessarily have to pop out of the hub to reply to emails or messages
  • Honestly I only see as URGENT numbers 4, 6 and 7. And much more important than Insta-foodpictures-gram I think it's the capacity to personalize sms and email tones. It's a basic function which is essential, specially when the tones the phones bring as as shitty as they are and there's more than one Windows Phone in a household. It's f*cking annoying to listen to the sound of an incoming sms/email/whatever and have everyone checking their phones because one can't f*cking tell from which device the sound came.
    Because, guess what? BB, Symbian, iOS and Android they ALL have that. And by the logic of #1, such function should also be available. And note that a notification centre is not THAT essencial with a system of live tiles. Whereas the different tones are. So that's my #1 which I hope is fixed quickly along with #4 #6 and #7 (Edit: Regarding #6, I'm thinking about the capacity of creating and organizing folders to organize pictures and videos without having to connect to a PC. Not the folders one finds in iOS to place Apps into.)
  • +1
    i know that feeling.
  • Great article Daniel, and soooo spot on !!
  • We need a more usable calendar with custom reminder times and better snooze options.
  • You know just reading this article, it made me think why did I even bother getting a windows phone? Seems all I see is faulty product forums and what windows needs to be competitive. Myself I fell in love with the tiles but after about a month that gets old. I have to turn everything off just to have enough juice to finish the day. I need to see at least four of these fixes addressed in the next update, because I am growing very frustrated and have considered other options for my needs.
  • All of these recommendations are so much needed and I am simply amazed that Microsoft did not incorporate them into Windows phone 8. For Gods sake, RIM completely rewrote every line of code for BlackBerry OS 10 and got it right. Shame on Microsoft for being out played by a company nearly out of business.
  • All of that sounds good, except folders, X to close, and the notification center. The Start Screen in Windows Phone 8 allows for baby tiles, so you can group like 8 small tiles of different apps in what would had been a large tile space. No need for a folder, and it would also negate the visual design of metro. Speaking of that, X to close is a tad redundant and would be weird with Windows 8 apps. A better idea would just to steal Windows 8's app close pull down gesture. And the notification center, this isn't really needed. Again, the Windows Phone 8 Start Screen is much more useful than 7's was, so again, you can put a bunch of app tiles that are small, medium or large on it and they're all live. The mockup, the one of the far left shown above, is pretty redundant as well as a good Start Screen would already show that with the Phone app, Me tile, Messaging hub, and on the WhatsApp tile. The point of the Start Screen is to pin and see, not to be bare and masked. If this was Windows Phone 7, a notification center would be nice, but in 8 with the lock screen and different tile sizes, it's kind of ridiculous and pointless. If apps don't show all the notifications, that's a third party app issue that could be easily solved by making the live tile flip and show updated content and maybe a new content count on the tile as well.
    Remember, this is WINDOWS Phone, the live tiles are little "windows" into the app. That's why it's called the "new Windows."
  • Great list! Spot on!
  • They HAVE TO remove the stupid limit of 15 background apps!
  • Are you serious right now? 15 running apps isn't enough?? It's a smartphone not a desktop computer....
  • List the 15 apps you have to run at the same time please!
  • Keep battery, time, on top
  • Notification? I thought this is the last place I'd be hearing about a Notification center. Add notifications and a folders, then you might as well just get an Android.  I'm a WP user and loving the OS w/o those unecessary features. 
  • My thoughts exactly!
    Notifications:  Not needed or required
    Universal search:  Big whoops!
    Instagram:  Hell NO!  Definitely not required!
    "X" to Close Apps:  Ok.  I can go for that!
    Better Xbox Gaming:  Don't use my phone for games so not interested.  But I get it some do use their phones for this.
    Folders:  Really?!  I have this on my iPhone 5 and I'm not impressed.  Not one bit!
    Independent volume:  Didn't realize this was an issue.  Never had a problem with any volume for any programs.
    Xbox Music/Video:  It plays all the music I want to listen to so I have zero issues.  But with anything I always look forward to feature improvements.
    My 2 cents!
  • You are in the minority.
    I am sure we could find a few WP users who'd say "There is no need for a touch screen, it's overrated" IF Microsoft hadn't implemented proper touch input for the OS.
  • Really?!  That's your point?!  Ok so be it if you believe I'm in the minority.  Truthfully, if people want those features please don't stop, go directly to Android and iOS.  Don't even bother with WP.  I have an iPhone 5 as well a Nokia WP device and my WP device way bettter than my iPhone 5 without these so called missing features.  To each his/her own!
  • You nailed it Daniel... I hope people at Redmond are reading WPCentral, the suggestions and the criticism... Just to add...please a better desktop sync client, ability to toggle settings from any screen and may be a speed dial..
  • Seriously ? Instagram ? Really ? And screen orientation lock is not even on the list ?
  • The list is not just for you; it is for the platform and what it needs to make WP a viable option for the majority.
  • a comment to the closing notes of the article: The tiles in Windows 8 aren't as functional, personal, or thoughtful from as design perspective as they are on Windows Phone 8. The windows 8 tile scheme seems like an unfinished and misunderstanding of original windows phone tile experience intent. If there's a convergence of the start screens I HOPE that windows 8 adopts the windows phone design philosophy and functionality and NOT vice versa.
  • I sure agree with some of the items (like search and the Xbox Music/Video thing), but to me the rest seem to go in the direction of Microsoft cloning Android mess.
    Personally, one of the beauties of WP to me has always been the way they reduced functionality to the essentials. At the begining I remember I was missing features such as: "why can't I choose the length of my snoozing time for an alarm". "Why only having the option to ring/vibrate instead of the usual modes?", "Why not independent volume?".
    Little by little, and after swtiching phones several times (my Toshiba IS12T broke 3 times in 1 and a half years; right now I'm on a Galaxy SIII, of which I love the display but hate the OS), I've trully come to appreciate the usefulness of simplicity. I just rather have the possibility of doing 90% of what others do 1000% simpler and faster, than cluttering the OS with limitless options that end up making me lose my time on a daily basis.
    That is pretty easy to understand if you take the average Android user, and check out how much of his phone capabilities he is actually able to exploit. The truth is most of them do litle more than text-messaging and opening the facebook app. The rest, just like a PC in the past, remains a complete mistery, about which some of their best informed friends claim all kinds of marvels, sometimes even show them: "woaw, my phone can do that! how cool is that?". If only they remembered for more than a few minutes, and if only it was actually usefull on their daily lives.
    Sure in dumb features-lists WP will always end up losing, but sure it's simplicity to achieve do what's most relevant to most people is what makes most WP users love their phones much more than the average person likes his/her Android. Sure hope that Microsoft remains on the path of simplicity, and keep their focus in preaching the message that "more" isn't necessarily always "better". And that the key thing is that the phone does the most for you while requiring the less from you. That was their message from day1 (taking people out from their phones), a message that many on the IT blogosphere failed to catch, seem they keep failing to catch. It's only natural if you consider that for people writing here this represents "their life", they just tend to forget that the rest of us we just need a (smart)phone.
  • My list in addition to this list:
    1. Add features to Internet Explorer, no back and forth button?? Also, most websites are 'adapted for your browser' and look 1000x worse than mobile sites.
    2. Copied text dissapears after a few hours, having to recopy text later on is really annoying
    3. xbox music sucks!!! I know it's already in the list but this thing must really be fixed asap! 
    4. Where is Spotify? And Pandora with 12 months of ad free listening?
    5. Ability to change search provider from Bing to Google. Honestly, Bing sucks compared to Google.
    6. No true multitasking. Cmon, at least do it for TWO of the most recent apps! 
  • Maybe you can try UC Browser for list No.1
  • And attaching .pdf files to email (and other files for that matter)
  • Fix "Other Folder" asap.i only have 4gb more left with a few app and media file with 32gb storage :-(:-(:-(:-(:-(:-(:-(:-(:-(:-(:-(:-(:-(:-(
  • Instead of just moaning about stuff on here, get a hold of customer service and voice your concerns. The squeaky hinge gets the oil.
  • Totally out of context: But why is wpcentral using Google-custom-search, why not bing?
  • You really need to add bluetooth functionality. I still cannot auto pair like I did with my 900.
    And, proximity sensor needs to be fixed so I can see the keypad again during a call when pulled away from my face.
    Absolutely ridiculous I have to keep blowing compressed air to allow it to sense more light to press a key on the phone.
  • I don't want independent volume controls for ringer, music, games, etc. unless they can all be controlled together through my volume rocker on the side. Back in mu android days, there were times in church that I had turned the volume all the way down, yet I found myself embarrassed when a sound that wasn't a ringing incoming call still managed to play loud and clear. Not cool. But I guess that's what I got for not turning my phone off at church. :-). So as long as all volume levels will respect the side rocker level, then I am good. :-). Maybe just a simple mixer app would suffice. Or even simpler, just have a mixer that can slide down from the top "toaster area" (or open by a button) which displays when using the volume rocker anyway. That would be too convenient. And ultimately follows the use ability convention of the volume level mixer in the Windows desktop OS.
  • I believe you should have set your phone to 'Silent'. Turning the volume down has never been the solution to what you described. That is EXACTLY why Silent Mode is there.
  • How about phone screens that don't scratch if they touch oxygen molecules.
  • I'd be lovely if MS could expand the playable formats for the videos as well.  Most of mine are .mkvs... of course with VLC heading our way this isn't that big an issue.  The music portion has its own share of issues though.  Second VLC launches I'll consider a bit if I should just do away with teh Xbox video/music app, and stick to Nokia music instead. 
  • In addition to all of that, they should add:
    -Screen orientation lock
    -A slider to seek through your music and videos
    -A way to toggle through silent, vibrate, and ring only instead of two options of what's already set.
    -When there is a drop list for something you put text in, if it's too long and you have to scroll down, you can't be cause the QUERTY field blocks you from scrolling further.
    -Why that empty black space at the top of the home screen? Why no make the first set of tiles meet just underneath the battery, signal, etc. information? It would look better to make the tiles aligned with the borders of the screen.
    -Add an option to keep the battery info/signal/WiFi always on-screen.
    -Notification center of some sort.
    -Add an option to enter specific text and app notification from the lock screen.
    -Text shortcuts.
  • Sounds to me like you want Windows MOBILE... or Android, so yeah. See ya!
  • The funny thing is, these features are what I've been waiting for since WP7 came out and after two years nothing.   So I doubt I'd even see these features implemented into WP8 anytime soon.
  • Everyone always complains about #1, but coming from having an iPhone since they implemented it, it never got used. My wife never opens it either. Most people I know say their notifications fill up so they never open it. Instagram tho is a must. Search and the X to close apps would be nice.
  • Oh, seriously, please add a rotation lock. Biggest and one of my only gripes about WP8.
  • I agree on this list. I hope it will come with the Apollo+ update:
  • Id like to see Xbox Music working as good as Zune did (or just bring back Zune) and Skype actually usable/working. 
  • What about backing up locations of life tiles? So that If we have to reset or format our phone the tiles can always be restored to their position after all the apps have been downloaded. There is also the need to attach PDF into emails and not just pictures. The email app should allow users to attach anything they like may it be documents,PDF video. Or audios.
  • Have you ever bothered to look into what the back up feature actually does?
  • One thing I'd love to see, imho much more important than most of the stuff here, is a synchronized camera roll folder.
    Being a phone it doesn't need to be instant, but it'd be great if: Phone camera roll was nothing but an off-line cache of my Skydrive Camera Roll. When I take a picture, it gets automatically updated with my Skydrive Camera Roll (full-res, as in WP8) When I delete a picture on my skydrive, it's also removed from my phone
  • Its just apps really, sad but true, but I'm thankful windows has been my first and only OS for a smartphone, the whole "need to be like everyone else" NEEDS you listed are so not. Like notifications, My start screen is my notification screen and it works perfect. Too bad its not what your used to so apparently that's bad ...pfft
  • You forgot about a decent PDF reader and how the lack of it is making people suffer. i almost went to sell my brand new week old fone.
  • I totally agree with the paragraphs number 1, 4, 6 and 7 on the article :) Those would more than welcome!
  • is this the article with the most no. of comments on wpcentral ? ......hope WP makers read this
  • I heard that Windows Phone used to have universal search in its earliest version. But users were confused how to use the search function within apps as there was now software search key and they failed to understand the concept of universal search. Microsoft gave in, added software search keys and made the search button very pointless.
    Of course they are repeating history with Windows 8. I LOVE the universal search that even lets me search within apps from the startscreen. But many do not understand the concept. Just look up the wikipedia app, its getting a lot of 1 stars because people say they can't search for articles...
    So is Microsoft going to give up again? I hope not, just stick to it and hopefully people will grow a brain. I hope to see universal search return to WP when it finally gets understood on Windows 8. A temporary solution could be the combination of the search button/charm as well as software search keys.
  • I'd like to see better call management, in this aspect WP has moved backwards from dumbphones, how about accept calls only from Contacts list, it would be good to have custom lists with rules that can be applied to each list too. Some basic control over who can call you and when would be great...
  • My concern is that Microsoft just don't 'get it' and are a bit like the Emperor in his new clothes. Also, other media outlets, such as pocketnow, are far less forgiving of MS's obvious blunders, and so are their readership. MS need to sort this out quickly or the platform will die, killed by a mixture of Software mistakes, aggressive critiquing, derision from fans of the other platforms and WP user despair at the state, still, of something that we know could be good; but MUST be better.
  • the most important things are sound profiles (with time,place,contact,etc. management) and vpn.
  • Don't really have a need for folders personally, especially with the quarter-size tiles.
  • The words "competition" and "Blackberry" in the same sentence? HA!
  • I really really hope, that MS would not listen to most of silly "usability" suggestions and would not turn today's greate WP-experience into another crapdroid mess.
    Notification center would be some kind of a spammed mail box that you would not ever want to open. I already have all needed notifications on tiles.
    Folders is just a way to hide things you don't need from sight. Using folders is like cleaning your room by taking garbage under the carpet. Just take it out and forged.
    I dont need garbage collectors on my phone.
  • 1-Then don't open it. No one is forcing you.
    2-I didn't know you throw your files in the recycle bin instead of hiding them under the carpet (categorizing them into folders on your PC). Or you'd rather throw your books out instead of categorizing the books in your bookshelf. Every library around the world, take note.
  • 1) I will be forced by developers. Just like with system screen orientation lock every developer would think "Why should i care personally in my app? There is a system switch, user can toggle it if it is needed".
    It will be "Why should i inform user in my app? There is a Notification center for it". In case of 100's of apps it will be total chaos.
    2) It is not a computer. It is limited by space, by battery, by screen size. Google tends to turn smartphone in full-blown computer just because they don't have a desktop OS. MS have it, and I too own a Windows PC.
    Libraries and bookstores all use shelves with alphabetical order, not some kind of "folder-in-folder-in-folder" disorder.
  • It is very embarrasing #7 Profiles have not been implemented.  I've gotten used to the two choices (Ring/Vibe or Vibe) but come one, ring profiles are a basic feature these days even on feature phones.  As I understand from an Android user, they have profiles that are location aware (by GPS position or something like that)--that would be incredible.
    #4 X to close apps.  Not sure if it is as much essential but the current way of "backing out a zillion times" is just plain confusing.  Apps are a Task... give us an X or some mechinism to end the Task... I'd think would be pretty easy to implement.
    #6 Folders.  I'm going ot have to go ahead and disagree with you on that one.  I won't complain if they add it, but then you'd partially lose the very cool feature of pressing the alphabetic letter to jump to apps starting with that letter.  I've never seen that before and it's super quick and logical.  Other operating systems need folders to help organize icons because there is no other way to access them then scrolling through.  WP keeps icons in alphabetical order so icons are always found in the expected place and in a logical manner.  (apps like "Amazon Kindle" bug me, as I expect to find "Kindle"  under "K" for Kindle, not "A" for Amazon, but that's just a filing issue).
    I suppose you're going to want to take it a step further and let your app icons arrange in any order instead of alphabetical?  Then you've just made it the same as any other phone out there and what's the point in that.  (Or at least leave the default arrangement behavious alphabetical, and give the option to arrange manually).  Or I think that's what the Tiles are for--your own manual arrangement.
    And my own suggestion for a new feature from Blackberry 7 (correct me if not included already).. the Unified Inbox.  Too many places to look for new incoming communications.. (text, chats, e-mail from multiple accounts, etc).  I miss that big time. 
    Lastly, a nit pick just from me, please give me the option to immediately show the dial pad after answering a call.  I have to press a key to answer calls transferred from my cloud PBX and I cannot bring up the dial pad fast enough after picking up my L920 to ever answer a call (I only get like 2 rings).  :)
    Keep on keeping on.
  • I definitely agree about Universal Search. It's the only thing I really miss about my iPhone (and I REALLY don't miss my iPhone). I also agree that anything you rent/buy from Xbox music/video should be available on all Windows devices. That's still all a bit backward. From a business point of view, I think Calendar REALLY needs a proper week-view. Turn the phone to landscape mode and it should all pivot round.
  • A lot is wrong with d OS, like the phone vibrating when receiving whatsapp notification even though vibrate is set to off under sound settings.
  • I write Instagram once a week and ask them for an app for Windows Phones and we need more people to do the same thing on their Facebook.  Also, I hope Microsoft is reading these suggestions and will do something in the near future to add these features. 
  • Fix support for Corporate voicemail!
    I get asked all the time about my Lumia 920 and when I tell them they won't be able to listen to voicemails from our Cisco Unity system they go running to Android or iPhone. WP 7/7.5 supported the GSM 6.10 and ADPCM codecs for .wav files but WP8 doesn't.
  • Here here!! All 8 need to be fixed yesterday!!!
  • Instagram isn't going to happen anytime soon. Nokia US said on Facebook that instagram only responded to the request by saying they're only focusing on making Android and Iphone a fluid experience. Basically they won't make a app for windows phone nor care for it. So we might as well get over it.
  • Pretty spot-on, Daniel. A little condescending, but hey, that's you. Personally, I'd be thrilled if they'd figure out how to have separate volume settings, especially for Bluetooth. Play on.
  • I really love WP8 OS on my Lumia 920 having recently upgraded from a Lumia 800 and really want WP to succeed as I never want to be in a position where I would have to move to the ugly and dated UI's of the competitors should the unspeakable happen and MS decided to pull the plug but being a WP user in the UK I am quite concerned Blackberry may regain 3rd spot from WP if MS do not continue agressive forms of marketing.
    The issue with MS is they appear at times to go all out at the start with big marketing campaigns as they did here with TV ads but they only ever last short term and the public only have short memories especially in a market where iOS and Andoid are so far ahead, and although it's on the wain more people would list Blackberry as the third most recognised smartphone OS and wouldn't realise until they went to a shop that WP existed.
    MS need to drum more money into advertising, and raising profile of WP. They need to stop exclusivity to stores/carriers as they will never market WP ahead of the others. This was an error they made and are still making with the Surface over here.
    They need to provide funding or enticements to get big apps from across retail, banking and others. They really need to stop giving iOS and Andoid our exclusive apps at least for as long as they are still trying to establish market share as why would customers bother to make the move.
    They need to sort the xbox games fiasco once and for all as good xbox games on your phone will entice another spectrum of customers.
    Music syncing also needs sorting. We want Zune back MS!
    We also need a little more comitment from MS overall they have a habbit of putting in their all at the begining and then seem to get bored and drop things to the detriment of the product as time goes on.
    Let me reiterate I love WP and W8/RT and have these on my PC and Surface but until some points are addressed I am concerned WP as a huge fight on now and MS really need to step up to the plate and flex some muscle
  • Please everybody FW this articles link to Belfiore's twitter or FB... Lets make a point !!!!
  • I've been shocked that the dual volume control has not been there, This is one of the biggest misses from Windows Mobile 6.5. A ringer and notifcation volume then a Media (games, apps, music) volume. It happens a few times a week, I lower the volume to play a quick game when I should not, and I forget to adjust the volume, someone calls and I miss it because I didn't hear it....
    If you follow any of my posts, you will know Xbox gaming is top on my list too, Before they didn't have the higer end hardware, now they do, where is the titltes ? THey really need to get the unreal engine on WP8, It's only available on iOS and Android. This is what the big AAA tiles use and with out this in most cases, your not going to get the dream games you hope for. Microsoft should dump a lot of money at this one...
  • I'll say this again on notification center... The live tile concept is somewhat a conflict... So... In the ME hub there is a page for notification and the Me live tile flashes notification... Granted the functionality there isn't as desired... Its just need to be enahaced... So the live tile for Me should display better messages or icons of notifications for you to dive into...not just FB..... Regular txt messages should not be there... The live tile is fine... But for everything else(fb, twit, linkin,etc)... That's the natural spot to place it
  • Daniel great article and agree with everything you suggested... 
    I think Windows 8 could be improved with the following also....
    1. Phone Menu - sort out the Phone LOG so it shows CALL DURATION and introduce SMART DIALING
    2. Messaging  - Get Skype to work like iMESSAGE with delivery notifications etc...
    Also allow third party APPS to Integrate into Windows Phone Messaging. So when I go into Messaging I can send my message via SMS, SKYPE, WHATSAPP etc.........  
    3. Browsing - Encourage third party browsers like Firefox, Dolphin and Opera
    4. Music - Plz bring back Zune!!! Should never have got rid of it, I really think it would have been a hit on Windows 8...   At the very least change the design of the Tile as it looks like a copy of the Games Tile which is confusing...
    5. Podcasts - Fix PODCAST for everyone outside the USA !!!
    7. SETTINGS - allow more options in SETTINGS for example WHY CAN`T I decide if I want TOAST MESSAGES to preview my received SMS... or If I want my email to automatically download pictures etc....
    8. SD CARD - ALLOW USERS the abiliy to move MUSIC, VIDEOS, PODCASTS, Audio books etc to the SD CARD manually. Help Developers download media to the SD CARD properly as often is appears to download to the Phone memory which is no good if you only have 8 GIG and alot of APPS...
    9. STANDARDS - I really wish Microsoft would support the most popular standards as well as their own... So Allow WEBKIT BROWSERS and HTTP Live Streaming (HLS) for BBC Iplayer etc
    10. Make Windows 8 and Windows Phone run the same APPS as I dont see much cross over between the two at the moment.
  • Most of those reasons are rubbish. In my business, It is the need to be able to play VoIP messages sent to our email account. Cisco is huge. Microsoft is huge. They both care about business, but yet I can't play my voice messages on my phone, when every other phone out there can? I am deploying windows phones and every single user pisses and moans that they can't in their windows phone, but they could in their android or iPhone.
    They are wave files... really?? Even 7.x phones could play them!
    Things like this just make MS phones appear less-than, compared to androids and iPhones, and that bothers me since I am a huge supporter of MS
  • Am I the only one who gets a notification center each time I hit the Windows-button on my phone?
  • Anyone know why Microsoft deep sixed XBOX video on Windows Phone? If this isn't a temporary development it is really stupid move on Microsoft's part. Even Blackberry now has a video store now.
  • #1 Xbox music is a joke. Returned my 920 specifically because of this. Was impossible to get my downloaded Zune pass songs to work. Zune client is far superior.
    #2 Rotation lock
    #3 Screen shot.
    #4 improve calendar  
  • ^This right here is more proff that articles like this bring the trolls and crybabies out. I've read over and over about things that already exist in WP.
    So to you I say if you ever get your hands on a WP device again, please press the Windows button + camera button and find out what happens.
  • You mean, Windows + lock button, for screenshot!
  • I don't see a big use of an "x". It just a bad habit to close/shutdown things. But maybe on apps running in background and with a close gesture like W8. Also folders is a no need in wp because of the usefull app menu. Click on a letter and jump. If you forgot the first letter i the app-name use the magnifier and search or the sugestested "bing" improvement universal search(#2).
  • Double "Back" key closes apps right now on my L820.
    What is the point in closing suspended apps that you suggest in #4
  • This is literally the best list that's been put together. It just seems like MS does not have the manpower within the company to be able to update WP on a timely basis. I'm with a lot of other people, if MS doesn't add most or all of these features by next November, im out. The 920 is a nice piece of hardware that is flat out hampered by the OS right now
  • Instagram is a big deal because the Lumia 920 has such an amazing camera, its crazy that we don't have this application yet
  • yes it is crazy... insane in fact. But PLEASE do your research and find out why it's not available on WP. Is it MS or instagram?
    When you figure it out, maybe it will make you rid yourself of your loyalty to that whack shit. Spolier Alert: it's not WP's fault!!!!!!!!!!!!!!
  • Lumia 920 needs a screen orientation lock
  • Yes, Please to all except 3,5,6,.
  • All I want from Microsoft is VPN support.
  • Yes, and this is just as important for business as the ability to play cisco wave voice mails.
    Screw all the things that the phone needs to make it more fun, MS needs to make the phone a great work device so businesses buy them again.
  • Also need to be able to save and e-mail PDF files. 
  • #9, and most important of all to me: Podcasts
  • What about podcasts...?
  • Daniel
                 During 2013 I want Microsoft to deliever FEATURE PARITY with IOS and Android...  I have not idea how Microsoft can claim no time and resources to complete fundimental parts of the Windows Phone OS when Blackberry have just delivered LOCAL SEARCH and NOTIFICATION CENTRE on their first version.
    Microsoft obviously did not plan for these features which again makes you wonder do they really understand the market and what people want.....   Anyone remember when they said we users didnt need CUT and PASTE??
  • the main thing is orientation lock
  • How about saving usernames and passwords. This is so annoying, even my Symbian browser could do that!
  • #1 is SORELY needed, 2-5 I couldn't care less about, #6 is completely stupid because Metro doesn't need folders, that's why it has live tiles (are you actually serious?), #7 is a pretty big thing for me as well because the way volume works on WP8 is pretty dumb, and #8 doesn't matter because the Xbox is useless because Xbox music is a seriously awful service all around and completely pointless to buy into. Buy music from Amazon, the less ecosystems you buy into the better.
    The biggest thing I want is to be able to make the damn phone make the sounds I want, not what Microsoft and Nokia want it to. I mean seriously, they talk up making your Windows Phone "yours" and I can't make it make the email sounds I want? Really? What a COLOSSALLY stupid decision that was. The year 2000 called and is laughing at you, Microsoft.
  •  Might I add... In regards to #4, I would love to swipe up/down to close apps and I would also love for this feature to be carried over for deleting photos. Anyone agree? o.O Also, rotation lock please. haha
  • How about doble tapping the back button to close out of an app..?
  • Good list overall.  However, I cannot believe that the desktop app for syncing media did not make this list.   That thing is an Eff-ing disaster.  Every single time I have tried to use it, it crashes right as I am about to be done with the sync.  And lately, it loads 4-5 versions of the same file on my phone.  Then, when I go to delete them, it claims it cannot delete them because the file does not exist even though I can see it on my phone.  So, I go into the windows directory and delte the files manually, and they STILL show up on the app.  
    The desktop app sucks out loud, and with conviction.  
  • #1 - Notification Center:
    I'd be okay with it as long as I NEVER HAVE TO USE IT. Ugh. Such an Android/IOS thing.. GROSS!
    Microsoft: Don't ruin your beautiful OS with a cluttered up notification center and duplicate information! Give some development api leeway to Third Party Apps to satisfy the Android/IOS "lovers" or make it to where I can disable it...
  • I echo most of the comments here. It's really sad that when it comes down to it, we've traded apps (of which we STILL can't get the ones all our friends use) for the basic functions my Windows Mobile 5.0 device had 8yrs ago. I've been through every incarnation and at least a dozen Windows devices (which I can remember) since and currently use a Lumia 920. My latest gripe is tracking my time for phone support for my job. There's a call timer during my call but no way to recall it. Ridiculous. My HTC 8125 did this. I do love the Windows Phone UI, but WHY at the SACRIFICE of BASIC PHONE FUNCTIONS???
  • a file manager would be nice add up dont you think? its one of the thing i missed on wp8 since i got my L920..among other things. will wait it out patiently. when i checked my phone storage, i see 2 gb of files eating my other section on phone storage. i'd like to see what those files are and remove them if i found them useless.