Update 1PM ET: We now have the full list of stores with this limited offer, listed below
Here’s a special deal for you folks who live near an official Microsoft Store: you can pick up the AT&T Nokia Lumia 1020 for $0 with a new two year contract. How’s that for an offer you can’t refuse?
The offer is only good through November 3rd and as we said, in-store only, so don’t bother looking for this online anywhere as you won’t find it. Evidently, Microsoft is sending out emails to notify people of the deal and a few of you are snatching it up. Forum member ‘dkp23’ even posted a screenshot to verify its authenticity and indeed, we’ve heard from a few of you separately that this deal is legit.
The Lumia 1020 only launched a few months ago at the $299 price point, but it dropped to $199 after a few weeks. We have no reason to believe that this is anything other than a temporary sale, meaning we don’t expect AT&T to follow Microsoft here.
AT&T did launch the Lumia 925 recently at $99 and the Lumia 920 is now $0.99 on contract. Beginning in November, AT&T is also expected to offer the Lumia 1520 for around $299 on contract, making it the first Windows Phone 6-inch device. That price range – $0.99, $99, $199 and $299 – makes a compelling offering to consumers and offers a clear choice based on budget and preferences.
We haven’t checked with our local Microsoft Store if this Lumia 1020-free deal is being offered, so you may want to call ahead to check yours.
Stores Offering the Lumia 1020 on AT&T for free with contract
- Microsoft Store at Fashion Valley Mall in San Diego, CA
- Microsoft Store at the Valley Fair Mall in San Jose, CA
- Microsoft Store at Christiana Mall in Newark, Delaware
- Microsoft Store at Stanford Shopping Center in San Jose, CA
- Microsoft Store at the Mall at Rockingham in Salem, NH
- Microsoft Store at the Westchester, Whiteplains, NY
- Microsoft Store at the Village at Corte Madera in Corte Madera, CA
- Microsoft Store at the Natick Mall in Natick, MA
Source: Windows Phone Central forums; Slickdeals; Thanks, dkp23, Sean M. and Brian G., for the tips!
Reader comments
DEAL ALERT: Microsoft Stores offering free AT&T Lumia 1020 (Update: Store locations)
San Diego store told us yesterday that there were no more phones available due to "overwhelming demand".
I'm smelling a rat here due to the various conflicting stories being told to customers by the same location.
E-mail offer? Anyone?
San Diego store told me that promo was over.
San Diego store just told me I needed the actual e-mail offer. Does anyone have the e-mail they can forward?
Stanford Shopping Center store in Palo Alto gave me the same run-around. Denied there was an offer and then began asking to see the email. Anyone help out those of us without an email?
The guy i spoke to said it was a misprint, but if I had the e-mail offer, they would honor it.
Got the deal at the Tyson's store in DC Metro area...
I stopped by last week and they said they could give it to me for $99. Did you bring the deal print-out or anything with you?
Nope just walked in an asked. They said they can give it for $0.
SUCCESS! Thanks for the tip! One for me, one for my wife!
:)
I moved from Lumia 900 (pre-ordered on launch) but it was like cake left out in the rain after WP8!! Back to happy times now :)
Ha! I am upgrading from a Focus Flash - I'm right there with you!
Picked up a white one at the Natick store on Friday for my 17yr old daughter. And, they threw in the camera grip for free too! Woohoo! I got her to convert from an iPhone 4; she was ready for an upgrade and has been using my backup 520 for three weeks just to be sure that she could use the OS. Conversation went like this:
Me: It has everything you need, and a kick-ass camera.
Her: Apps?
Me: Yep, thousands.
Her: Social?
Me: Yep! Facebook, Twitter, Tumblr, Line, and Skype.
Her: How about Instagram and Vine?
Me: Nope, but there are awesome 3rd party apps (like 6tag and 6sec) that work great. Don't forget all the camera apps too!
Her: Cool. I love the camera. Let's do this!
Me: In my best Mr Burns voice... "Excellent". Another convert! :)
Picked one up last night at the Dadeland store here in Miami. The girl said that at first it was just for select stores but then later on corporate said all stores could start offering it. Its a really nice phone, almost got the camera grip for free too but that offer is only good in Canada right now..
I'm going to the Natick store to get one gonna add a line transfer my # to that phone and the new # to my red 920 and I'll have the 1020 can't wait.
Lame... no stores in GA. :(
So, yesterday I called the Indianapolis Indiana Microsoft store and they said they were honoring this deal. Today we drive 1 1/2 hours to the store and they tell me the deal has been cancelled!!!!!!! BS!! Nice job Microsoft!! Keep up the good work!!------------------------------------------------------------------
Update: Before we left Indianapolis I got a call from the Microsoft store. They apologized repeatedly and ask if I was still in town because the offer was actually still valid!! We were about 10 miles from the store so we went back. And sure enough we got 2 new Lumia 1020s for free by signing a new 2 year agreement. Well, Microsoft came through after all! A big pain in the butt when it shouldn't have been.
I was there as well in the morning and they seems to have really bad customer service.
Good for you!
Thanks for posting this! I called them again and explained that someone had received two phones with this offer yesterday, the manager made an "exception". He said the deal actually expired yesterday (even though it says Nov. 3rd), I was able to go into the store today and get it for free. He explain that the two you received yesterday slipped through the cracks.
Fyi, went to the store in Whitr Plains this morning, and there were no signs on the phones. The rep said the price changed today and were no longer $0. I pointed to a sign they missed that advertised it, so they honored the price for me, but this deal may be expired now.
Got mine in Corte Madera with free camera grip as well (upgrade)
Beachwood Place Microsoft Store honored the promotion; price matching another store. My mom pick one up, she upgraded from a BB Torch (the one with the slide up keyboard).
I can confirm it works at the Microsoft speciality store at the Time Warner building at Columbus Circle NY,NY I just got a yellow Lumia. Only paid 99 which was the Microsoft warranty and no tax!!!
I can confirm that the Microsoft Store in Providence Place Mall in Providence, Rhode Island is also honoring this deal. :D
My friend walked away with a hella shiny Lumia 1020 (yellow) *AND* they also took her iPhone 4s and gave her a $200 trade-in credit.
Now she is one VERY happy new Windows Phone user :D
Awesome deal!!!!
A friend just pick up his 1020 at Roseville Galleria Mall.
NICE, that's the mall I was talking about above. Was going to head there tomorrow to see if they carried phones and see about bailing early on Verizon. Will save about 60-70 vs. waiting till my contract ends in 2 months and buying it for $199 on contract.
Good luck flyinion....
And apparently they weren't supposed to be honoring the deal. Showed up and they said they couldn't do it anymore and weren't supposed to in the first place. Ugh, hour round trip drive for nothing.
Not happening in San Antonio
I called the store in Scottsdale, AZ, and they say they will honor the offer. Hopefully, they'll say the same when I show up.
Let me know if you get this. I called and they said they would not honor it.
Called them back before heading to the store and now they say they won't honor it. Microsoft has a lot to learn about fostering customer loyalty.
Thanks for the update. I definately would have renewed if offered in AZ.
For what it's worth, Frys Electronics is offering them at $99 with a 2 year contract...in-store only.
For free? Makes me worried that this fantastic deal on a great Windows Phone would be eclipsed by the release of the Lumia 1520.
Wow I need to go find my local store and see if they have phones. The store website makes it sound like they carry a certain "selection" of the products and with my luck that means just tablets lol. It will actually be cheaper for me to go this route even though I have to pay an ETF of about $130-140 with Verizon vs. waiting until Dec. 15th (contract end) and paying the usual $199.
Btw, Stanford shopping center is in Palo Alto, CA. Not San Jose, CA
Well I have mine, just got it two days ago. Wish I had that deal.
No can do at the Austin Texas store.
Microsoft at galleria mall in Houston has the deal. Just got mine this morning
Sweet!!! Im from houston too... i shall go check it out, my girl wants this phone.... well i do more lol
I'll just wait for the 1020's replacement when it is renewal time ~ 1 yr from now. Hopefully, they would have figured out by then that placing microsd support is a good thing for a phone that uses 41 megapixels.
Nothing in Texas at all?
Anyone know if the Denver store is running this promotion?
What mean by On-Contract??
Just talked to a store Rep, they will match the offer if you can provide a link or any evidence of the promotion.
I concur, spoke to a rep in my area and they said they would price match the deal. Will head to the store later today and will know for sure if it goes through.
Of course. We will give you the phone for free now, but you will pay us your fortune for the next 2 years. How tempting.
Just FYI in the interest of correctness, Stanford Shopping center is in Palo Alto, CA
Lumia 1020 is not selling good
I just checked STL and verified they are not offering it
F.ck, what about puerto rico?
Watch ya language, Jes.
I was wondering why the phone was upside down until I saw the tandem or whatever it is called
This deal is not available in the Seattle area unfortunately.
If I remember right, very select AT&T stores had the 1020 at the current $199 rate while most of the nation still had it at $299. This sale is a good sign that we will see these free elsewhere in the not so distant future (likely not permanently but on sale). Hopefully Seattle area soon!
I was at the Microsoft store in Cincinnati Ohio and showed him this post on my phone minutes after I got the alert. The service rep said I have no idea about that then asked the manager and he said no not at this store. So thanks for the update!
Indianapolis Indiana Microsoft Store is also participating in the Lumia 1020 for free offer.
No it is not. I called them.
I just stopped in the Indianapolis store and indeed they are NOT participating in the offer.
Anyone know if it's active in cincy ohio
It's tempting but I have a GS4 and a 920 and the 920 just sits in a desk all day (pathetic video podcast playback). With the update 3 just released, I think we know that 1080p devices are not far behind. Although the 1020 camera is probably the best, I just can't see upgrading when we know that Nokia is having some event next week.
Damn it ms stores, my contract isn't up
I'll be excited to get my next phone with no contract. I can't take AT&T anymore.
What calendar app are you using Dan?
I think it's Simple Calender - http://www.windowsphone.com/en-us/store/app/simple-calendar/977e5d54-01d...
That is simple calendar. It has only two appointments and has the bold text. Super calendar shows three appointments but has a finer text for the date.
I called and none of the stores in IL are offering the deal. I was willing to drive the 200 miles to save $149.00
The galleria store in Houston is offering the deal. And they have white in stock so it looks like I'm getting mine today.
I've been paying AT&T $260/mo for 4 lines. Just found out I can get a plan better tailored to each individual line/number from T-Mobile for $150/mo less. I've got a 1020 and three gen1 Titans and will gladly pay the ETF for all four accts. Even with having to buy three new phones outright (two 521's and a 925) and the three ETFs, I'll start reaping the savings at around five months.
Time to unlock my Lumia 1020 :)
I am thinking about going with the Target Bright Spot plan (I think that's what it's called). I can unlock my phone and get my kids the Lumia 521.
This deal is NOT good at all Microsoft stores, only select stores. It is not available at the Indianapolis Microsoft store.
Must have been a quick deal, I went over there and it said $199 w / 2 yr plan.
You guys need to come out with really great phones that have no annual contracts like the 521 but better phones like the 925
Got mine last week. Paid $200 on a two year. Worth every penny, solid and gorgeous.
I knew this would happen. I'm waiting for the Nokia news first though to see what's coming next
Killer deal. I've already got the 1020, and I thought I wanted the 1520, but there's no way I could downgrade the camera. I take quite a few pics so anyone that's in it for the camera, this is a crazy deal.
Oh how I wish I really wanted to make the switch to a WP now. I'm waiting for the "8.1 WP" update. Once that comes out I will make a decision to switch over or not. Some stuff just isn't where I want it to be yet with WP... but I am waiting to see what they come out with early 2014. I have an Iphone 4s but am getting a little bored with Apple products. I've had an Iphone since 3gs!
Got mine. No tax, only upgrade fee.
Congrats!!! & How much was the upgrade fee?
$36. But that will show up on att bill later. I walked out of MS store paying $0.
Win win
How much longer did you have on your contract?
I just read the news yesterday that L1020 finally made its way to Brazil for $1,101. Today its free at the Microsoft Store. What's going on here MS/Nokia? What kind of marketing is this? Sigh!
No where near free. You have to sign a two year contract... that's a lot of money.
I used to shrug this argument off but I can't anymore. I can save $150/mo by going from AT&T to TMobile. If somone was to buy the phone from Rogers Canada and unlock it, it would probably pay for itself in a few months even with having to pay the unsubsidized price. Even saving $50/mo would pay for itself in one year.
Mines come tomorrow
I'm still pissed, picked up my 920 and had the 1020 release not long after :( kinda wish the let me do an upgrade (especially since my 920 has been giving me serious issues since the first week)
That is very tempting...except I still have over a year left on my existing AT&T contract... :(
Only if was the 64gb model :-(
So if we bought a 920 last year on Nov. 9th day one on the shelf. Are we still 6 day's to early for an early upgrade??
I believe ETF is cheaper than full price. Get that thing unlock and run with it maybe?
AT&T are idiots but not that much. There is a specific length that you would need to use it on their network for. If you cut the contract after a month, you would need to pay an ETF fee, part of the hardware price or they may demand you to return the phone.
WHY AM I ON A CONTRACT???!!!??? ARRRRG!
I live in Southern California and the only location near me that offers this promotion is in San Diego. Its not all Stores, just certain ones.
Not Los Angeles (Westfield Century Plaza)???
Yes, indeed. Renewed our contract and walked out with two 1020s and two of the camera shells for free!
Its possible. Call them. They looked up my zip and said that is the closest to me.
FYI, here is the disclaimer, i didn't include that in my screenshot in the article.
*Valid 10/11/2013 until 11/3/2013, or while supplies last. Available in Microsoft select retail stores in US (not including Puerto Rico). Customers must purchase new Nokia Lumia 1020 with a qualifying new or renewal contract or upgrade (2 years) to qualify for offer. Some exclusions apply. Limited quantities and colors available. Not valid on prior orders or purchases; cannot be transferred or otherwise redeemed for cash or gift cards. Combinable with Trade In offer. Limit 5 per customer. Taxes may apply. Void where prohibited or restricted by law.
So if we just bought one 3 days ago think we can get a refund / price match?
Yeah. If anything, you'd have to pay the $35 restocking fee, but you'd still save a lot of money.
Microsoft Store doesn't price match as far as I know, so you would need to return and re-buy.
That's incorrect, unless you're playing semantics. MSFT is very aggressive with price matching the phones from official carriers, not from Amazon though.
Too bad I am on a business plan. Apple and Microsoft stores don't accept it. Only the carrier. :'(
Is that true? The Microsoft store won't upgrade your device if it's tied to a business plan?
Sadly, yes. I went to the Microsoft store with my sister so she could buy a 1020, but when they put in the information, it had an error because it was a business account. You have to order from the carrier. :'(
Not true, if you call ATT and ask them about an upgrade and say you want to get it somewhere else, they will honor it. I am on a business plan and they noted my file and I went to the MSFT store and they sold me the phone as an upgrade/early.
I was just on the phone with the Microsoft Store here in Puerto Rico and it it looks like it's not available here...
No go in puerto rico
*Valid 10/11/2013 until 11/3/2013, or while supplies last. Available in Microsoft select retail stores in US (not including Puerto Rico). Customers must purchase new Nokia Lumia 1020 with a qualifying new or renewal contract or upgrade (2 years) to qualify for offer. Some exclusions apply. Limited quantities and colors available. Not valid on prior orders or purchases; cannot be transferred or otherwise redeemed for cash or gift cards. Combinable with Trade In offer. Limit 5 per customer. Taxes may apply. Void where prohibited or restricted by law.
Austin, Texas Microsoft store is not offering this deal. They told me they have had lots of enquiries about it. Either it's just certain stores, or you have to have the invite email would be my guess.
You don't need an invite. I got this deal when I walked in planning to buy it for $199. It said $0 on the placards in front of the phones at the Microsoft Stre in Salem, NH.
Microsoft store in Costa Mesa would not honor it. Said it applied only to limited stores.
i also called the store in glendale and they said the samething but only the store in San Diedo has this deal till nov 4
the rep said.
I called the glendale location last night they told me it only applies to upgrades. I think there might be some confusion or they dont know all the details, Im gonna give them other call next week and see if maybe they got everything sorted out.
This sucks I just upgraded to the 920 a week ago from Amazon
920 isn't a bad choice though! You can see if they can offer any returns since it's only been a week. I would contact Amazon.
At&t. No tnx.
Yeah I would have picked up the 1020 months ago if it was not an AT&T exclusive in the states.
Heading to Microsoft Store this weekend, getting 2.
What city r u in? Have u verified with ur local store if they offer the promo?
White plains NY, I called and confirmed. I live closer to a Microsoft store in Danbury CT but they don't have that offer, they told me most of store carrying this deal are on the west coast.
Lucky u! Hope store in Tampa joins promo later on. Still have till 03Nov. Hope u get good units.
The deal is good to go in the San Francisco bay area.
Same here. I tried Danbury CT, and they didn't have it.
say whaaaaaaat!!!!
Damn!!! Just got my 1020 couple weeks ago!!! Well... This is becoming a trend with lumias... I'll wait next time for those 99 cent deals or something like this next time...
Spoke with a MicrosoftStore specialist on the phone. They're not even aware of promo. Tried to find out if available in Tampa, FL. Perhaps only certain stores offer promo. Can't give me any more details.
If you didn't talk to someone in the store, you didn't get the final answer. The calls to the store go to a call center. The call center gave me bad info causing me to cancel something at the physical store. I drive the 45 miles to the store to be told the call center was wrong.
Never trust the call center. Go to the store. Its happened to ne twice.
Damn i just passed my 14 day mark for the 1020. Totally would have returned this one and went and got a Lumia 1020 free from Microsoft LOL
Wow...literally just spent $200 on my 1020 YESTERDAY. :|
You got 14 days to return, do it and order again at MS store.
Actually, when I got a 920 from ATT, and 6 days later when black Friday came, the price dropped $50, so I went to the store, showed them that they have this offer, and they credited my card $50. I'm sure Microsoft will do the same.
Can you return it, pay the $35 restocking fee and upgrade at the Microsoft Store instead?*
*I'm not sure if that is how it really works.
i believe so, i think everybody gets a 14 day buyers remorse policy, your eligibility is reinstated.
Return/rebuy or Pricematch. If they charge you restocking then you still saved 165.
Great idea, thanks guys.
The next thing is just around the corner!
Very tempting, but if I've managed to wait this long (still have my Lumia 900!), I might as well hope for a similar deal around Christmas for the Lumia 1520--once they figure out that like the 1020, the masses aren't going at it for $300.
awesome deal but saving my upgrade for that 1520
This is painful. I just got 2 920s atthe end of August. :'(
Yeah, I just got a 920 last weekend. If I return it they charge me a restocking fee. I like built in wireless charging, but I like rad cameras, too. Decisions, decisions.
The 1020 does have the charging case too. So you could have the best of both worlds.
Yeah, but I know that thing will come loose at some point and fall to its death from the top of a roller coster or something. If it was built-in this would be a very easy decision.
Lipidp, I agree... If this had built in wireless charging I would own one. As is, it's very hard to give up my 920 with awesome fitted Nokia case...
My daughter dropped her Lumia 920 at the Dark Knight rider at Six Flags Great America. They found the phone a couple days later, not a scratch on it.
I dropped my 1020 from about a foot high on a hard surface, and the screen cracked. I had previously dropped a 920 from the roof of my car on the road while taking off and it survived with a little body/corner damage.
The wireless case on mine is plenty tight but is not much protection. I have a non wireless charging case I use for work and wish some aftermarket wireless options would come out.
i'd pay the restock fee, its like getting the 1020 for 35 which is still a good deal
I'm leaning towards that. To think I will have the best smartphone camera available makes my sphincter tingle. Plus, it's more likely to receive the WP8.1 upgrade than the 920 since it's newer.
LOL "makes my sphincter tingle" just made me spit out my coffee!
Get da 1020!
I got it! It is unbelievable what you can do with this camera! The Microsoft Store was actually very nice and the people very friendly. It makes me a bit sick that they have copied Apple stores, but hey -- I got a good deal. They didn't even charge me sales tax (like they usually do here in wonderful California).
All wp8 lumias are getting 8.1 lol .. but i would still go for 1020 just because of he camera .
I hope you're right, but I'm not so sure. Those promises have been broken before. It will be some time before I trust them again with regards to updates. You will see that worldwide there are still plenty of devices still waiting for GDR2.
Is this for new contracts only, or also renewals?
Renewal is also $0 if you are eligible for an upgrade.
I too have this question
I bought one with a contract renewal on Monday and a coworker bought one with a renewal last night.
both, as long you are eligible.
Arrg! Just got a 920 last month. I knew this would happen eventually, but I didn't think the price would drop that low until Black Friday.
So, does this mean that if I buy the phone and then choose to cancel the contract, I just pay $325 and the phone becomes mine? Not bad at $325 for the 1020, I guess. Or am I missing something?
This is correct, if you buy the phone on contract, i believe the ETF starts at 325, you just pay the ETF and you are out of contract. Essentially you are paying half of the retail price on the device.
I think that loophole closed long time ago.
I think you have to have the service for a little while before you cancel and just pay the ETF otherwise you have to pay for the phone too. Could be wrong though.
You still have to pay for the phone depending on the remaining subsidies from my understanding. Pro rated
No. You would have to pay the AT&T ETF fee (which is $325) plus the Microsoft ETF fee (which I think is $400). All resellers, like Microsoft and Amazon, have an additional ETF fee.
+ After 6 months, its only the AT&T ETF that matters.
This should spike sales for Nokia. The sales reps at the stores have an easy incentive now to move these 1020's out the store.
A handful of MS stores are going to impact Nokia volumes? No, not really.
Wonder if the stores inside Best Buys count.
I'm about halfway into my 2 year contract. Still hoping to see the 1020 off-contract pricing decline come holiday season.
try craigslist
50 year contract? Haha jk
Not enough incentive.
Yeah, they should pay you $80/month to take the phone off their hands!
ROTFL
I have the phone and I would pay $299 to still get it Troll! But don't worry about it because it is a higher function device and you are obviously not programmed to learn and therefore not enlightened enough to properly enjoy using it!
Any chance this ever comes to other carriers?
I wish this was the case in Canada!
That's damn tempting
Yeah, living in Wyoming kinda sucks... Lol. No, not really, I like it here.
I drove through Wyoming to get to Washington ( I am from Illinois ). Anyways, my friends and I usually made fun of people that we would meet from that state along with SD, ND, etc Becuase of the lack of population. So it would be something along the lines of oh you must be one out of ten from there. Something stupid. Man, what ignorance on my part. Wyoming is probably one of the most beautiful states Ive seen. The damn state even smelled good, lol! The sites and smell of the mountains, trees/forests, wildlife... awesome place.
The only state where there are more antelope than people :)