Dell trying to mend fences with Venue Pro orders

Dell is trying to ease the pain customers are feeling with regards to the Venue Pro. We've reported that production has hit a few snags, delaying shipments of the new Windows Phone 7 device.

An updated post on Direct2Dell updates when Dell might see the Venue Pro shipped.

The January 6 date that’s being reported could be correct for some but not all, as ship times vary by customer and the date/ time that they placed an order.

While everyone waits for the new phones to ship Dell's offering a few freebies in hopes of making things right. If you ordered your Dell Venue Pro on or before December 14th you will get:

  • Free Overnight Shipping upgrade
  • A free Plantronics Explorer 240 Bluetooth headset, which will ship separately in 4-6 weeks.

The shipping bump and $30 Bluetooth headset is a nice gesture but is it enough to make customers happy? 

Source: Direct2Dell; via: MobilityDigest

George Ponder

George is the Reviews Editor at Windows Central, concentrating on Windows 10 PC and Mobile apps. He's been a supporter of the platform since the days of Windows CE and uses his current Windows 10 Mobile phone daily to keep up with life and enjoy a game during down time.