The current Fly Delta app for Windows Phone has been officially retired. If you open the app now, you'll be greeted with a message that notes it is no longer supported, instead recommending that users book their flights via Delta's mobile website instead.
The message reads:
We're sorry for the inconvenience as this app is no longer supported. You can always visit delta.com from your mobile phone to book a flight, check in and view flight status.
Curiously, below that message is a button that reads "Update Now." However, tapping the button simply takes you back to the Windows Store to the same Delta link. While the app still remains in the store and available for download, it is delisted, so you require a direct link to access it.
Given the presence of that curious "Update Now" button, it's possible that Delta may be working on a UWP replacement app, but it's impossible to say for certain. In the meantime, you'll have to resort to booking flights on Delta's mobile site while on the go.
Thanks to k1s23 for the tip!
Reader comments
Delta drops support for Fly Delta app on Windows Phone
No biggie. I do OLCI and have my BP's texted to me. Kryptonium Medallion since '14......
Dan, would be nice if you pointed out that the Delta website when viewed from a Windows 10 Mobile DOESN'T LET YOU LOGIN and view your boarding pass etc.
I.e. whoever removed this didn't ***** test that Windows users would have ANY solution.... :(
Does anybody even bother using Windows Mobile anymore?! It is so irrelevant
What I really miss is Maemo. It was the best of Windows Mobile and Android combined. Windows Mobile shows there is only room for two mobile OS platforms - for now. I am holding out for Surface phone or some such similar thing. I can't bring myself to join the legions of app slaves and march in lockstep to the biannual hardware drop events.
Apps are not the future... with this Windows Mobile has the upper hand. (coming from a guy who is actually drawn to Windows mobile b/c there is a lack of apps)
Ha!
Ah well, I always try to avoid flying Delta anyways
Sigh....More writing on the wall...
Damn. This right here rules out a Surface phone for me. I fly Delta often and need this App.
Why? What does it do that can't be done easily, other ways, on Windows mobile phone? Honesty? I flew Delta and had my bording pass sent via text, long before the Delta app. Everything can be done on the web site. Frankly, this just points out, in these difficult economic times, we should all be looking at all the carriers for better and cheaper flights. Goodbye loyalty.
I'd say they added this page in their code to prompt users to update the app, and just using the same page to convey this message. So why the "Update Now" button is there? Well, I don't think they ever intended to discontinue the app, so the button is supposed to be always there. Sure they can update the app to hide the button, but that would be pointless (an update to tell everyone that there will be no more update).
I agree with toddpart. Just tried the Delta mobile website, looks fine to me.
hey dan thanks for posting my tip. ;) its too bad this app got dropped as i always used it to support delta. hopefully a uwp app is in the works, which would be great for all of us phone users and more.
Funny, people here will claim apps dont matter, just use the website yet several here are stating their intention to stop using this airline because their app is being discontinued even though the same website option is there? Windows phone fanboy logic in effect.....
If the website works, you can just pin the website to your phone as a tile. I do that with instagram because their WP app is buggy.
Give the instagram app another go. It has been solid for me in recent months.
Would never boycott an airline I have over a million miles on for an App. I did sadly move to Android for this reason.
Re: SDKevin,
Pathetic. Just saying. Just giving up, is lame.
Best Wishes, and hopes for the future, if we can just get people who care, to hang in there, and persevere.
really Kevin Rush? He never gave up, he got smart and moved to a device that works for him. Hanging on to a windows mobile device that does not have what he needs is not giving up….it's SMART.
Hey Delta, up here in Seattle we know you want to compete with our favorite airline, Alaska. You might want to rethink this decision as I will likely continue to use Alaska to go anywhere you go from here because and they have a nice Windows mobile app and great customer service.
App was awful anyway.
I moved from my iPhone 5 to a Lumia 950 running Windows 10 last October. I much prefer the Lumia and Windows 10. I have access to the apps I use like Onstar, Pandora, YouTube, Facebook, Glympse, etc. In fact the two apps I don't have that I wish I could still use are the Chase mobile app and Chrome. But Edge works fine and I can do all of the banking things with Chase through it except deposit a check with a photo. I found most of the billion or so iPhone apps were for kids anyway.
What I really like is the fact that I eliminated a laptop. I connect my phone via Bluetooth and Continuum to the big screen in my great room and a wireless mouse and keyboard and I have a PC running my email, and Office apps. Connected to a projector I can do presentations from the phone in my pocket. So for me, I'm staying with Windows 10 phones until no one makes them and I'm hoping for full X86 PC function next fall.
If continuum actually replaced your laptop, then you weren't really using your laptop for much of anything.
You probably should stop playing whatever game you have running in your Mom's basement right now and not make assumptions about how successful people use technology.
I have a Windows 10 Lumia 950 that connects via Bluetooth to a Screenbeam plugged into my Sharp Aquos big screen with a wireless mouse and keyboard. I use all the MS Office apps, Edge, email, etc. I take and make telephone calls with no issues. I keep the files I share among my devices on Onedrive. I literally got rid of a laptop when I found out how well this works. I do much of my heads down work on a powerful desktop in my office but this Continuum setup gives me a computer in my pocket. I'm sold on MS going forward and intend to start replacing old computers with Surface devices. This is a solid future strategy for those of us that do serious computing. Admittedly my children and grandchildren would not like giving up some of their games and social apps.
If you have a serious comment, please make it but if you just want to be snarky because the Mac and Cheese isn't ready, I'm not interested.
That's ok, I stopped supporting Delta years ago.
It's not about you!!! 😬
Well the app was severely lacking when compared to the other platforms but at least I could display my e-ticket. So now I am back to printing paper tickets? Fanfuckingtastic. Whats next? Links so I can print MapQuest maps before I leave the house or office?
I'm asking this seriously, last time I flew Delta, I just had my boarding pass emailed to me...pulled up my email, scanned...on the flight. Is that not still possible? (I actually found it to be a better solution than their mobile app at the time.)
Or display the boarding pass on your phone from the mobile site or email like I do...?
I don't bother even pulling out my phone anymore. All my boarding passes show up on my apple watch! great device that is!
OH NO! The sky is falling! How can life go on without apps? /s
Maybe a UWP app is iminent but this just reaffirms my decision to dump my Lumia 950. Delta is my carrier of choice and i'm a road warrior.
Go back to 2005 and print my boarding passes? NO THANK YOU!!! A 2 year old Nexus 6 has better functionality than a Windows Phone these days. I really want MS to succeed but the losses in Mobile contunue to mount.
The Nexus 6 is a flagship that runs the current version of Android. Of course it has way more functionality than a Windows phone. Even a 5 year old Android is going to be more usable.
Why dump this value added app when it works? If they are working on a Universal app, why not provide continuity of service until the Universal app is released? Actually, why not leave it available, even then, for those who can't install universal apps? Is there some great cost in leaving it alone and functioning?
.
That all said, their mobile web site isn't that functional. Are they thinking of dumping that too?
.
Very poor planning by Delta.
Best Wishes
Disappointing. Our platform isn't getting the apps that users of the 2 rival platforms are enjoying. I will eventually jump ship and go with Android. If the app situation improves for W10M I will definitely return.
I dumped it a month ago and haven't looked back. You can buy a used Nexus phone for under $300 and it will perform better than a current Lumia. You also have real apps.
Nadella phone strategy is a total failure. Just kill the damn thing and put us all out of our misery. The phantom surface phone will be way too little way too late.
No. Don't kill the mobile devices. Nadella is the problem.
Windows phone is the problem. People are just not interested. They need something new and fresh. Otherwise there is no point. They can develop for ARM in other ways.
Retrench! Retrench! Retrench!
Retreat! Retreat! Retreat!
Retire! Retire! Retire!
This is why I am getting an Android phone next. I don't use this specific app very often, but there are dozens of apps that I will download right after I get a new phone in a year or two.
Southwest never put out a mobile app & their mobile web really sucked for a longggg time. But their IOS app wasn't very useful so no loss
I use the southwest mobile site and wallet pass for my e-tickets.
I use pass convert to store boarding pass in Windows wallet.
Give Wallet Pass a try. It's download process is quick and easy, auto creates a calendar even for your flight as well. Up side is that it's a UWP app.
Re: Chef316,
Just for Southwest? Does it work for Delta?
Wallet Pass worked with all airlines....it also works for e-tickets for other things like concerts, conventions etc
The new Southwest app on Android is really good. The old one sucked.
Re: aka bleached,
Android? May I ask, what is your purpose? What is your goal, here? Why?
What's delta app???
Here come the denialists.....
Or maybe he's just not from the big U.S. of A, and really doesn't know what it is ;)
But Delta is not a domestic airline. They have flights that do fly to countries aside from Canada...
I'm guessing that they don't fly to where he/she lives.
Welp.
Another one bites the dust. Sounds like lyrics to a familiar song from MS.
Retrench, hear me now!
Lol And they call it update.
I doubt that they are going to do a UWP app.
Glad United's app is still available
For now.
We have been a dedicated DELTA customer, but them dropping the app that we use, now it makes me wonder why? We can and should be checking flights on United.
We vote with our dollars.
Best Wishes
Kevin, even if you and the dozen or so windows phone/mobile users did drop using delta because of this, They would not even flinch. The millions of people using their android and IOS apps will take up the slack no problem....Cold hard truth about it. If delta gives you a better service, do NOT stop using them because of not supporting an app that probably gets 50 downloads a month. Or less. Its just a sign of the windows mobile times.
Agreed, try boycotting all the companies that deny WP users services and your life will be quite boring indeed.
Yes, Hell, I even boycotted MS for a while when they cancelled the w10m for the 1020. But you know what. Somethings are just better on MS….NOT the Mobile side however.
Re: Steve Adams,
You jumped to the conclusion of "boycott" to make your point work in your comment and then went on to explain how a boycott would be hopeless.
I don't have any such grandiose goals. I'm good as is. I prefer Windows mobile. Delta dropping their app just points out, just reminds me, that I can shop around and see what the other airlines can offer. I don't need to always just order tickets, by default, from Delta. Certainly, if Delta is the best deal, I can receive my boarding pass by text and I can use their web site on my Windows mobile phone.
.
Support what you like, with your dollars. For example, I similarly support the local neighborhood gas station, and grocery store because I want them to stay in business.
Best Wishes
Boycotting for an expected result doesn't make it worthwhile. If it's worth the value to him to do it; good on him.
I'll put my money on a UWP app. Delta has been one of the front runners to support Windows. Just my opinion
Why dump the app before the UWP app is out?
@bguy_1986 I agree and was about to post the same thing. It doesn't make sense for them to discontinue their current app and not have a replacement app ready in its place, unless they have no intention of replacing the app. If they had intentions of replacing the current app with an UWP app, I'm sure they would have suggested that. It shouldn't be hard for them to create a UWP, if they wanted to replace the current one, before retiring it.
Other companies have dumped their current app before the release of their UWP app ...such as Bank of America
Exactly
🙂
This is how lots of other companies have responded as well. They announce support is ending for the current one, and don't say anything about development of a new one, then silently release one anyway.
From what I've seen most companies pull the old and don't come back. BOA was an exception, Amazon launched a web wrapper, and eBay ran for the hills. Others have left with a vague hope of future support. With dwindling market share and an underutilized desktop UWP store, the motivation for W10M support is getting very small.
Yep. Just like others have done. Including Bank of America.
I wish I could let every company know that their mobile sites absolutely suck... but maybe apps in general will be over? =[
Wow, this is awful news if the app is gone. Clearly an app businesses and frequent flyers would use. Hopefully a UWP app is in the works. Delta flight attendants use Windows phones as well for in flight purchases, etc. so this would be dumb.
And herein is the main problem with Nadella's "enterprise phone" strategy. Business guys also need apps like Delta, starbucks etc. You can't work on enterprise in isolation with consumer anymore. MS clearly needs to get it in their head. WP is a no go with enterprise. My company suppports "Good" on iPhone and Android, will not support it on WP, even if the app is there. Go figure. MS lost it right there. Nadella got it completely wrong here - they should have kept Nokia as a subsidiary and let it keep pushing WP like it did. The "next big thing" might not be here for next 20 years.
This is the reality of a low userbase/marketshere, no growth strategy that Microsoft has chosen. When a company sees such a small audience for their apps why would they bother? Not to mention Microsoft themselves use this same argument for releasing ios and android exclusive apps. No one should really complain or be surprised that this keeps happening
Well said!
Chasing the next big thing?
That thing is here to stay. It is called mobile phone!
Lack of mobile is killing slowly but surely Microsoft.
You aren't missing much with Good on Windows Phone. It takes a terrible service and makes it worse. When my company used it, I got no notifications, and the live tile didn't update. Had to open the app and then it would update. It was the beginning of the end for WP/WM for me.
But yeah, the lack of everyday commercial apps shoots down the "for business people" angle. If you're using W10M as your go-to device for road warriors, the lack of travel-friendly apps means they can't even get off the ground without resorting to paper or their own mobile device running a different OS. I guess what remains to be seen is how functional Delta's mobile website is for Mobile Edge.
As a 'Business Guy' that travels on a regular basis, I can say that the airline's (and most hotel's as well) mobile websites provide everything I need on the go. I can access my mobile boarding passes, I can rebook flights, I can book new flights, I can select/change seats, I can check in, I can cancel flights, I can access my account and see status...etc. In short, I don't need an app and I don't know what advantage having an app would give me.
If I was any one of these companies I would much rather only have to support a mobile website than maintain multiple apps. It's much more cost effective. I bet they all would like to drop iOS and Android apps too if it wasn't that most smartphone users today grew up believing that was the only way to access content.
On a slightly less defensible point...less apps means a smaller need for on board memory on devices which should mean lower costs for devices as well...economies of scale.
Do you have a good suggestion for how to quickly pull up a boarding pass on the phone?
Yes. I have United and American mobile sites bookmarked and as icons on my start screen. I click the link and the site opens. I click the appropriate 'check in' and select the 'mobile boarding pass' link. Easy. More or less the exact steps I'd do if I had an app. I do this at least twice a week every week...couldn't be more simple.
When I've got a complex itinerary, or extra time, I'll use the My Trips app and organize all flights/hotel/car rentals in one easy place.
I mostly use the mobile websites over apps as well, but the United app is awesome and I would cringe if it went away. It is far more usefull than a website. 2 examples: your boarding pass is available in it even when offline (I know I can take a picture of the website to save it offline also) & if traveling with my wife it will have both boarding passes available just by swiping right/left. there is much more to it but those are key "app" advantages.
Curious as to why the down votes. Is there something I'm missing that the app can do that the website can't? Why are people so biased to 'apps' when the site does everything?
Hard to imagine it takes 20 years in a time where we see things spring up so quickly. It didn't take 20 years to go from the massive, business-only machines to home PCs or 20 more to get to laptops or 20 from there to PDAs or 20 from there to tablets and smartphones or 20 from there to wearables. Things have moved much faster than that, with it being more about adding to device options than replacing them.
To me, the failure isn't that MS might shift too soon. It's that the next service longer will likely be some degree of extension from the phones and wrist devices we've been using. If you aren't competing in those markets, you end up losing long-term or relying on the competition to survive.
Excellent point.
I've been shocked for years now that Microsoft hasn't made it a direct goal to be every Network Admin's best friend. Every Company I've worked for uses both Windows Server 20xx and Microsoft Exchange. It's crazy!! Microsoft's phones should be the easiest to connect to networks, be the easiest to manage for admins, have the hands-down best secure email access, and have a whole ton of other proprietary benefits that go along with the fact that they own the whole friggen Enterprise OS and Email market!!!!!! It's outright ridiculous that this is not already true!
Starbucks? LOL! Yes, that is a critical business application. I was with you until you mentioned that. LOL!
This is bad news indeed as I use the app all the time. Interesting choice and timing. I live in Seattle, the largest region for Windows Phone users, and Delta has just made Seattle their new international hub. Let's hope they have something new in the works.
Let's see what comes of this. They don't sell the app so the user base argument is weak at best. It should be a value added benefit as it relates to their business model. Similar to how Cisco doesn't have a jabber app on wp, when I spend millions of $$ on network gear, don't tell me about user base.
-1
how many to go intil 0.0 remains? :))
this is why a Surface phone wont succeed
Let's not forget though that delta said they were done updating the app over a year ago.
This could be because of some updates they did with the rest of their systems and the Windows app was no longer able to support these changes.
Yesterday someone said "IT'S. RAINING APPS!!""".... lol. 😂😂😂
Someone forgot to plug the drain.
Yes, a little dried up now!!
L
Lmao! Best one till date
I'm bummed that the Delta app has left the platform because Delta is the main airline I use. With that being said, I'm not really going to miss the app that we had. It was pretty weak IMO. You couldn't even do electronic boarding passes with it. Isn't that supposed to be the main purpose of an airline app? I do hope they build an UWP app that offers e-passes.
The American Airlines app has not been supported for more than a year. If the world's largest airline does not recognize Windows Mobile, it's unreasonable to expect other to recognize it. I was pleasantly surprised a few weeks ago when I discovered that National Car Rental has a Windows Mobile app. I use it and the Avis app very regularly.
I used it for electronic boarding all the time. What are you on about?