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Here are some common problems with Civ VI

No game is ever-released in a complete bug-free state, and Civilization VI is no exception. That said, we've not come across any game-breaking issues in our playing — it's actually pretty good on the stability front — but we have been exposed to reports, and we'll bundle a few that appear to be affecting a handful of players, just in case you've come across them yourselves.

Before looking at common issues and potentially opening up security channels, be sure to double and tripe check your PC hits or exceeds the minimum specifications required to run Civilization VI.

Windows Defender

It has been widely reported that Microsoft's own security suite has been causing Civilization VI to crash, take an age to start-up or lock up the PC altogether. Luckily, new definitions have since been released that should be downloaded and applied to avoid this issue. If you use Windows Defender and experience problems running Civ VI, check for updates.

Missing DLL files

It appears that on installing Civilization VI, some files have gone for a wonder. This is caused by Visual C++ Redistribute from Microsoft, which will require the uninstall of all past versions of the software and the re-install of the most recent release (opens in new tab).

Audio gone wrong

If you seem to have trouble enjoying the game due to audio issues, lowering the quality of sound output in Windows has been reported (via PlanarFreak) to solve everything.

Unable to load

If you're simply unable to load Civilization VI, try some of the following:

  • Check for driver updates
  • Update Windows
  • Verify game files with Steam
  • Disable security suites or add exceptions (via Reddit)

Can't disable unit cycling!

This is an annoying game feature that cycles units that have moves to be used up before your turn is out. While Civilization VI doesn't offer a way to change this in the menu system, it is possible to do so by editing the options.txt document.

  1. Head to Documents/My Games/Sid Meier's Civilization VI/User.
  2. Open Options.txt in your favorite text editor.
  3. Find ";Does the selection auto cycle to the next available unit? (0 = no, 1 = yes) AutoUnitCycle 1".
  4. Change 1 to 0.
  5. Save and close the file.

Still having trouble?

Having a bad time when trying to play Civilization VI? Sound off in the comments!

Rich Edmonds
Rich Edmonds

Rich Edmonds is Senior Editor of PC hardware at Windows Central, covering everything related to PC components and NAS. He's been involved in technology for more than a decade and knows a thing or two about the magic inside a PC chassis. You can follow him over on Twitter at @RichEdmonds.

12 Comments
  • This stuff is harder than it looks eh?
  • Common problem: I can't play this because it is a PC game. Wish they would do another console version! The phone was fun too!
  • If you're a gamer, I would suggest getting a PC that meets the minimum system requirements.Civilizaation Revolution is the console and phone version. Civ VI is for serious Civ fans. Civ Revolution is for casual fans.
  • I agree, but I did enjoy both of them myself. Unfortunately I haven't played anymore since 4, mainly because of the PC requirements. I am not a gamer anymore because I can't dedicate the time anymore. The 10-15 hours I can get every couple of weeks doesn't qualify me anymore. I can really only afford to sink money into one system that I can't play.
  • Revolution was pure garbage
  • Even on the 360? Wow.
  • There's a problem bigger than any of those. It's a turn based game! Ergh
  • That's not a problem for these series, trust me. These are the only turn based games I can stand to play on a regular bases.
  • Lol, that's the whole point of a Civ game!
  • Hmm, I have just a Core i3 2.0ghz in my system and Civ 6 runs good. Only issue I have with it is it takes forever to exit and requires me to produce something everytime
  • Cartoony (re: Supercell) graphics. Overpowered Barbarians Lengthy turn turnarounds by AI War declaration - focused AI Boredom by turn 100. I love the Civ series but Civ VI has left me underwhelmed.  
  • My biggest issue with this game is the lack of hotkey support and not being able to set units to alert. Other than that really enjoying this game and faith restored after Beyond Earth and it's crazy low difficulty level.