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Here is why the Lumia 1020 (and likely other phones) are not getting Windows 10 Mobile

Lumia 1020 back
Lumia 1020 back (Image credit: Windows Central)

Yesterday, Microsoft finally began the process of rolling out Windows 10 Mobile in an official capacity for older Windows Phone 8.1 devices. In many ways, the Windows 10 Mobile era has now started.

Despite 18 phone models (see the full list here) being eligible for the upgrade there are plenty of older Lumias not getting the update too including any phone with 512 MB of RAM. Compared to Android Microsoft is another league (don't take my word, see what Hildenbrand thinks about the Windows 10 Mobile upgrade process at Android Central).

One of those phones not getting the update is the Nokia Lumia 1020, which was released in the summer of 2013. However, the reason for the Lumia 1020 not getting the update is unrelated to it being a nearly three-year-old phone. Instead, it is about stability, performance, and user feedback. Microsoft's Gabriel Aul responded to a user about the decision:

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Lesson learned? Microsoft's feedback app for the Insider program is not a feel good tool to make everyone think Microsoft is listening. Instead, the company is using the data to make real decisions such as not pushing official Lumia 1020 Windows 10 upgrades. Phones that had bad performance with the Insider program and low recommendations get cut. Instead, Microsoft is prioritizing a quality experience.

There is little reason to think the same criteria were not applied to other older Lumias as well.

In other words, if you don't like some of the choices or directions Microsoft is making here you can lay the "blame" at your fellow Windows Phone users who evidently gave very honest feedback about the Insider experience.

Should three-year-old phones be expected to get Windows 10 Mobile? There is room for debate there, but hopefully, it is now clear that Microsoft is not arbitrarily picking phones, and, at least, some of their decisions about this matter are based on real telemetry and user feedback.

Daniel Rubino is the Executive Editor of Windows Central, head reviewer, podcast co-host, and analyst. He has been covering Microsoft here since 2007, back when this site was called WMExperts (and later Windows Phone Central). His interests include Windows, Microsoft Surface, laptops, next-gen computing, and arguing with people on the internet.

919 Comments
  • Daniel, if I want to send something in for windows central to review how do I?
  • You can try tips@windowscentral.com
  • Well I would just say 3 year life cycle is gud enough .!!! My 720 is a great device and end of win10 road is sad .! Humbly saying On my personal front I just wanted an upgrade to a better midranger ( something like rumoured 850 as per some leaks on phonecovers and tempered glass and leaked screenshots ) jumping to a 950 ain't possible for me ( budget constraints ) and 650 ain't a worthy update in terms of camera and processor ( 720 really has a good camera ) that's y being left out is a matter of concern ! Another company even doesn't have any midranger for win10 in India :|
  • Your 720 isn't eligible for Insider? If it is, then why don't you have Windows 10 on it? The same 10586 builds (including the official one) are available on Insider, so you lost nothing. Where is the problem? Also, any phone that runs Windows 10 insider will recieve 10586.xxx builds so untill official Redstone, your device is still supported.
  • It's not stable in l720
  • yes, true
  • Can you tell wheather win10 insider is working fine on Lumia 625?
  • I'm trying my colleague's Lumia 625 to be upgraded to Win10 Mobile using Insider preview. Posted from Windows Central for Windows 10
  • Runs on a 635 quite well, at least with 10586 Posted from the Window Central App on a Fierce XL
  • On my 625 , It runs , but I get freezes like, once a day , and l have to restart my phone every now and then. Also the experience is not so fluid as win phone 8.1
  • Well, on my l625 the cellular data isn't working:(
  •   Hello, I have updated my wife's Lumia 625 to windows 10 mobile a insiders fast ring ! The only prolem I had was the camera, it did not start but after a soft reset everything works fine  ! I've version 10586.64 running now on my lumia 920 and on my wifes lumia 625 !!
  • 164 is stable on a 1020, other than the camera OIS. It wasn't good before that build, but once that build came out it was finally good enough, then they pull it? They quit on us one step before the finish line. It was even fast and has better battery life than 8.1 .
  • I agree with your assessment. .164 is a good build on 1020. I also think the 1020 needs some additional unique criteria for evaluation. First is 2GB RAM and the unique camera that still has no equivalent. I think all users would have liked to see another 20% performance optimization for Snapdragon S4 gen devices but .164 is very usable on 1020, especially as a backup "photo" optimized device. Even the new 950 series don't have the image stabilization and camera performance of 1020. The most glaring ?WTF? on the list is the Lumia Icon. It is a 3rd gen flagship identical to 930 but radio'd for VZW. Not only is it a Quad Core Snapdragon 800, in light of the snafu between VZW and MS with 950 series it leaves no VZW Windows 10 Mobile device. Obviously we would all like to see Phone 8.X go away ASAP, but also would like to see retention of user base in transition. For those stranded low end 2nd & 3rd gen devices there should be a loyalty incentive trade up program and new 550, 640 series, 650, 950 series should be steeply discounted for trade up. Ultimately MS spends much more to continue support for 8.x than a discounting new models to reward customers. Also they gain nothing in regards to increasing #UWP user base. Without an incentive, users stranded on 8.X will either angrily abandon the ecosystem for iOS or Android, or sit on 8.X until an iOS or Android incentive come along. Either way MS gains nothing, and loses user sentiment, and expends resources to support the 8.X dead end. It is simple give users a short term positive incentive to transition to Windows 10 Mobile, OneCore, and UWP. Gain user esteem, satisfaction, and positive sentiment.
  • I have done countless factory resets because of issues. Yes it usually fixes the issue and yes I like the experience of win 10, especially on a fresh install, but I find issues come back.
    This is a bad blow for me because a couple of times I lost in app purchases because I reset and I have given up now I just made an in app purchase on one of my games assuming that soon my 1020 would get win 10 and be supported and now it isn't.
    I have two issues now that email won't even open after the updates on the store and a fast ring update. Also I don't know what force decides whether quiet hours works automatically or not even after two fast ring updates.
    I am also guilty of giving negative feedback many times because my email, calendar and contacts stopped syncing with 'attention required' for nearly 12 months but worked on laptop and galaxy s6 then for no reason it started working again.
    Just as a last point I am not a converted android fan boy. I don't see what is SO superior about it. Everything about it feels really untidy. I'm fact the cleanest interface you can download is actually a Microsoft one. I just feel now that Microsoft's change in tactics means there will never be a successor to 1020 that will have us ex Nokia fan boys and fan girls foaming at the mouth with that wow factor. Posted via the Windows Central App for Android
  • I concur wit this backWithNokia.  However, since this is the 3rd time I've been burned by Microsoft (previous phones have all indicated the Microsoft would provide and upgrade path).  So I'm done with them.  At least with Apple you have the option -- keep what you have or uprade with a possible diminished performance, mich like Google Lexus (Samsung rarely provides updates).  Microsoft determines what is to go ahead not the consumer. At the least they should have provided a credit for a new Windows Mobile phone.  But nope, who would want to keep customers anyway?  Sheesh, even Apple offers that for their customers to encourage them to upgrade.
  • I agree, I am already dissappointed with MS. I am Lumia 822 user since last 2 years and was excited of getting Win10 upgrade on it, but sadly MS has diff plans. And if MS can go by user feed back so should I as an end user and 99% of ppl around me suggested me to buy android device & now even I am going with the stats..
  • Same here.
  • Yeah I agree with you but I had no problems with my camera lumia 1020 I think should get the official windows 10
  • I'm running the Fast ring on my 1020.
    The only issue is the video wrinkling when I scroll which would be a video issue.
    but that's it. but I'm all set I have my 950 which is fantastic device, I thought my 1020 was the cats meow no it's now my 950. WOW is all I can say. Posted using the Win Central for Win 10
    posted from my Thermaltake level 10 GT Desktop.
  • Yes it has quite stability issues screen freezes .!!, and resetting again and again becomes a headache .!!,and app launch is quite slow .!! I
  • Thanks.
  • Wait, are you referring to L625, or L720.
  • Hey any suggestions .!!! :P well m talking of 720 !
  • I have a 925 and on the preview for insider fast ring but I cant get the latest build for insiders, I am on .107
  • Just switch to slow ring, and you will get update to 164.
  • same to me sir .  i cant ypdate my lumia 925 to windows 10 ... windows insider allways say  " no build"
  • It's gonna take ages until I get it onto my Lumia 920 :( The update would solve a couple of issues that matter to me.
  • Not everybody buys phone 1st day. For somebody it's 1 year cycle
  • buying a 2 year old phone isnt a good choice either
  • Precisely.  The more important question is why do people think WP10 is so much better than 8.1?  Personally I just don't see it.  Some people must feel they are doing some important work because they are part of the insider program or whatever.  Microsoft should be able to produce a product that just works without the need to have guinea pigs.  What's even more laughable these same said "insiders" give their feedback and when their phone doesn't make the list they complain after telling Microsoft this software sucks on my phone.  Oh well.
  • You realize there were and are many, many people on Windows Insider, right? And with that they see many, many problems with many, many models of phone and then have to, with that information, see what is worth their time? If 3% of the Insider crowd is on a 1020, and a high percentage of those people - say 20% - 30% - are having show stopping problems this late in the process, they may have to move on without it?
  • "many many models"? Seriously? Only crApple have less device fragmentation than Windows. Imagine how "many many" phones are using Android. That low fragmentation should be able to produce OS that will work decently on all of them. I mean look at 4s. It got ios 8 upgrade. Phone introduced in 2011 is getting relatively new itteration of OS. And I am not saying ios is great, I hate it as much as I hate crApple, but you have to give them props for that...
  • We're disappointed because we expected Microsoft to use the feedback to make the experience better, not to exclude us.
  • I can't speak for Microsoft but I'm sure they would rather users be disappointed than frustrated and peeved that WP10 can't work properly on their device. What it tells me is that they couldn't get the WP10 update to operate up to par so there was no need to add those missing phones.
  • If it is release at one perticulare date does not mean it is available exactly at the same date in every corner of the world. I purchased l925 about 15 months ago as it was not available before that even though it was released much before. So for me its still just one and hald year old. As such it has not completed 3 years of life as per MS's release date (June 2013).
  • i am in the exact same position as you, but now i'm going for xiaomi mi5, will get to play with windows 10 occasionally as a bonus. so there's that.
  • We need to do better. don't you realize how much more upgrade a iPhone can get?
  • Here, in Canada, the choice is pretty slim.  The 950's (too expensive, 950 is $850 with tax, and too much phone for my needs) the 550 (crap) the 640xl (too big) and 650 coming, along with a couple of Blu's.  The 650 would be OK, in many ways, but it is missing some features that I like.  And there are not supposed to be any more Lumias this year.
  • Don't buy low end windows phone like me, later you will repent. Or you can sell it or exchange if it has a value. My opinion.
  • oh wait ...you think 1 GB phones now getting windows 10 will be getting coming updates in next 2 3 years.. Sooner these device will also get old and they will not support future updates. Yes . same going to happen with the devices in future that are getting Win10 for now. just lost my faith with Microsoft Mobile.. https://twitter.com/thelaksh/status/710920824610381824
  • You should not put your faith in man made things, no one is perfect and you will simply be disappointed for arbitrary reasons. Have faith in the infinite, let it be ideas or hope or wisdom but never things. They will ALL go away... Posted from Windows Central for Windows 10 on my Lumia 950! Step off, haters! U-U
  • Ditto.  I'm going to Apple, their upgrade story is much better and has sttod the test of time.  Let the consumer decide if they want to upgrade the OS to a new version or get a new handset.
  • I think the 640 is a perfectly acceptable windows phone.  I still use my 1520 everyday, but if it happens to break one day, I will be glad to have the 640.  It's every bit as fast in most programs, and has great battery life and a somewhat decent camera.
  • That's very true. Windows Phone is more or less dead in Canada. I don't believe any of the carriers have any on offer. Rogers certainly doesn't. I had a 1020 and even tried Win 10 Mobile on it. It wasn't a good experience, in fact, the later builds really sucked.. My advice to you would be to get an LG G4. Great camera and very snappy. Latest Android version as well. I switched to it, and am very happy I did.
  • No Carrier in Canada does offers for Windows Phone, like Andriod or Apple, you must buy the phone.  Isn't it more in-expensive to buy a $800 phone then to sign on contract for years, phoning the carrier every other month complaining about your bill ?
  • Bell does have the 830. It doesn't show up in a search, there is no menu for Windows or Microsoft. You have to select all devices and keep scrolling down. You'll find it just after the flip phones. I upgraded my Lumia 1520 international version last night. It works great. I'll probably put my sim in it for awhile. It just seems like every time that we get an update we lose more of the stuff that made this platform great. (Mix Radio, Here Maps)
  • It's strange but same thing is happening in India. Except Amazon, none of the online shopping sites including Flipkart are selling Lumias. When you search for Lumias, the only results you get are the covers and screen guards. There is no Windows Phones in the market. Well done Microsoft.
  • After the 1020 flopped on both Rogers and Telus it was surprising that they all picked up the 830, but even then the mybell app and bell tv apps were garbage already at launch. Now they are dactivated and if u do have them still on your phone you cant watch any Bell TV. The carriers had to choose betwen blackberry and WP and they chose BB to promote over WP. Up untill last year, BB still had 20% of canadian market its now down to around 12%. WP is at 2% market share.
  • You could go for an 830, now that the price has come down, I think that would be a worthy upgrade. Sure was for my 620
  • My 830 works well with WM10 builds
  • Same here, been using W10M as a daily driver for half a year now on my 830. Upgraded the first day I bought it :D
  • get a 930/1520 they both are still champs!!!, and im sure we wil seeing more OEMs coming this way after the officail build, i didnt upgrde to 950XL as it doesnt seems right going form 1520 to 950XL, elite x3 is my target at the moment unless something better comes
  • If you like your 720, try the 735
  • My 1020 loves Windows 10. Last update fixed ALL loading screen bugs. No more random resets. Battery lasts longer. I'd only complaint about photos app which can't focus properly. But W10 experience is equal if not better than on 8.1. So reasoning about dropping 1020 is unjustified.
  • My 1020 also runs great on W10, have no complaints at all.
  • What about the hearing quality
  • also perfect no issues at all! Also installed the older lumia camera and everything seems fixed!
  • Which version of OS is it (am on 10.0.10586.164)?  I am suffering from rapid battery drain.  Giving just one third the backup I used to get on 8.1.  Also the phone seems unduly warm even on standby with the phone locked and off.   I did a hard reset (Settings -> System -> About -> Phone reset) but still facing the issue.  Any clues?   Of course I let the backup restore itself (did not do a good job and I lost all WhatsApp history! 
  • same here. long live the 1020!
  • Also use 1020 everything is fine but poor quality of hearing a call..but 8.1 hearing quality is good than w10 build
  • try a hard reset fixes this problem 9 out of 10 times.
  • I am happy with latest build on my L1020, leaving L1020 w/o W10M based on users feedback is a big blow . Users feedback is not only about performance but also about lack of compelling expected/long awaited features in W10M compared to iOS and Android. MS understood in just one aspect of it, I gave a lot of feedback and in every feedback I wanted them to increase the display time for music control slider on lock screen and provide the slider on pull down notification area like android or iOS but they never listened. This is just one example.  They just listened to 4 out 5 star for performance on the latest builds. I will keep my L1020 for the love of Nokia! I was thinking of rolling back to WP 8.1 after having learned about no 2nd wave of Lumia devices for W10M, but I will wait for a week or so to see if there is any change of MS' mind. I know SoC S4 isn't great or latest but if I am right S4 is present in Samsung galaxy S3 and it got unofficial Android Lollipop recently and doing well with less RAM too. This is the problem with MS/Nokia choosing more than 1 year old SoC, RAM type, Modem chip, WiFi chips, for any latest phones and kill the user experience/investment all of a sudden. My next Windows Phone will be only surface phone if it ever exits with state of the art tech else I will buy when Samsung makes one with latest technology available in the market at that time. This is the problem with MS decided to focus only on low-end devices market, and all of a sudden W10M needs phones with powerful and latest hardware. 90% of Windows Phone market will be left behind with WP 8.1 and vanish from market share.I would like to appreciate all "Windows Phone" fans and users to keep up their hope and survive until now and ever!  
  • Our company has been loyal customers for years to MSM during there downs & ups! . If no W10M to 1020,925,920,525 we will be changing all to iOS. It's time MS is loyal to all its customers please.
  • i reported a very important feature missing in OneNote Mobile on 27th January using the email provided above and nothing has been done till now. UNDO adn REDO functions are missing in OneNote mobile which is unforgivable.
  • What about the Lumia icon?
  • The Icon is not on the list. Here is the list of devices that can get Windows 10 Mobile Lumia 1520, 930, 640, 640XL, 730, 735, 830, 532, 535, 540, 635 1GB, 636 1GB, 638 1GB, 430, 435, BLU Win HD w510u, BLU Win HD LTE x150q, MCJ Madosma Q501  
  • The frustrating part is that the Icon is really just a Verizon 930 so is it Verizon causing the Icon to not update yet? Posted via the Windows Central App for Android
  • MS would have to work out a deal with Verizon how to do direct update for W10M on ICON first. 
  • So guessing updates arnt canonical(based on chipset) anymore
  • Awesome! I have two 920s, a 925, 1020, & a 520. Looks like I'll be on 8.1 until the surface phone
  • Haha.. The choices you made in the past seriously affected your future!!
  • i have been running Icon since first of the year with W10M and it has been running really smooth. not sure why the 929 would not make the list of updateable devices. the only complaints I had with the OS was with Edge and when people asked me to look at sites, it was a crap shoot if it would pull up correct and if I would be able to type in the boxes in the sites. Other than that feedback, I was giving recommended to others to the high side ( a 4 out of 5 normally) and with .164, that was my last feedback.
  • In case you didn't see it Gabe tweeted there may be hope for the icon. 
  • Which means they're still talking to Verizon. No point in adding it to the list if Verizon won't play. Maybe if Microsoft offered to include a permanent Verizon logo on the Lockscreen. Posted from the Window Central App on a Fierce XL
  • Its just the matter of recertifying the radio stack/fw was using it as a daily till the internet sharing was pulled & lack of Astoria it fixed alot of the new reception issues 8.1.1 created on my carrier so I moved back to my sgh-t899m
  • Still possible. See the post today on WC about it. And other sources.
  • If they were to realease it to these devices folks would also be raising hell
  • If the 430/435 can receive wm10, the 820,920,925,1320,1020 can get wm10 too.
  • I've tried them on my own devices. The 435 is fine on it, the 1020 was a nightmare. Sorry if you don't agree but that's my hands on experience....
  • I don't own a 1020, so i can't say really. But hardware wise the 1020 is superior than the 435.
  • I had my 1020 on Win10 mobile since the early builds. It's come a long way but it's hard to argue that it's better than 8.1 for the 1020. I've since gone on to the 950, but I don't think they are wrong in the decision when it comes specifically to the 1020. While I do prefer Win10 over 8.1, the camera just performs better on 8.1, which is the point of the phone.
  • Exactly right Posted from my Lumia 950XL
  • I updated my 1020 to build .164 last week after first resetting Windows 8.1, then resetting again after the Windows 10 upgrade - no restores. 8.1 had become slow and laggy on 8.1 and 10 seems acceptably reactive with good battery life (as good as 8.1) and no crashes. Overall the 1020 is working well and I'm enjoying Windows 10. the only issue I have is with text scrolling which shows a small ripple effect about one third down the screen when scrolling any screen of text. So if Gabe had asked me with regard to the 1020 I would have said yes please it's fine, just fix the text scrolling and it would be perfect.
     
  • @MarcusFrance Any issues like this: https://forums.whirlpool.net.au/forum-replies.cfm?t=2506458#r17 And see the next page, check your phone. Be very suprised if you don't, & mighty pissed. I've reflashed, hard-reset, upgraded, upgraded, upgraded, hard-reset, emptied kitchen-sink & still have them!
  • I think this is pretty much the quote you need from that forum and is the reason the 1020 didn't make the cut: "It's like trying to run Windows XP on a 486... sure it's possible, but it's a terrible terrible experience."
  • Thanks for the input, alas it makes 0 attempt to actually address what I was asking. I've had little problem in the way of lag/slowness etc, that's not my issue at all...
  • Then microsoft should give a proper 1020 successor with faster processor and bigger and better other specifications
  • I would have loved a 950 with 42 megapixel sensor, but it's too niche for Microsoft to do at the moment. Still happy with the 950 as it is and the camera is better in a number of ways. I do think the 1020 camera still has advantages over it too, but overall the 950 as a phone wins hands down, no competition (and there shouldn't be, makes sense the 950 is way better)
  • Don't wait for him to ask...tell him. Posted from the Window Central App on a Fierce XL
  • 1020 loyalty. We have been loyal to MS during ups & downs. Its time MS are loyal to all its customers. If no W10M for 1020,920,925,525 our company will move to iOS after many years with MS mobile.
  • That Elite x3 is really nice and for business definitely a MUCH better option than all those examples you listed. Sure, I liked those phones but we can be honest, they're not like THE greatest... Posted from Windows Central for Windows 10 on my Lumia 950! Step off, haters! U-U
  • You are absolutely right Posted from Windows Central for Windows 10
  • Compression is/was awful on Win10 camera app. The time I used a 1020 on W10M photos were around 6 MB compared to 11 MB on WP8.1.
  • just install he old lumia camera app and no issues at all.
  • The quality of the photos are nowhere near as good as on 8.1 regardless of which camera app you use.
  • The camera on the 1020 was really terrible after upgrading to the 10 preview.  Now using the 950XL so not sure if subsequent builds improved the camera quality on the 1020, but it was really bad.
  • Yes. My 1020 was on the release ring and I gave a no-confidence vote. The point of the handset is photography. On more than one occasion it couldn't take photos and Lenses never worked. Posted from WC8 app on my 1020 running WP81.
  • install the good old lumia camera app and it's back.
  • The S4 was old in 2013 and cannot compare to the improvements in the Snapdragon 2xx, 4xx, 6xx, 8xx series. Sorry.
  • So why no HTC One M8?
  • That's HTC's drawback to provide an update even on such expensive device
  • They need to update the dot view lol Posted from Windows Central for Windows 10 on my Lumia 950! Step off, haters! U-U
  • Yeah they need to update dot view (love my dot view case) and HTC Sense TV but that's it.
  • My bad. Sorry, i just thought looking at the ram, soc speed etc.
  • The thing is that MS couldn't optimize and used us from the beginning.
  • Exactly. It's not about raw performance, it's about the microcode in older chipsets which would be necessary to update. And for that, MS would have needed the manufacturer of the chipset. To support 2Y+ old ones...go figure. Think a graphics driver in the x86 world. The OS can make workarounds to issues only to a certain degree.   I have a 925 and am not happy, but I think it was the right decision. Better than MS being hampered on the future journey of W10 because of this old HW.
  • It's not only about codes too. There are lots of things about the hardware. The hardware, it's configuration, it's primary material(semiconductors)...all are related to the overall performance. A material which is produced today, was not exactly the same 2 or 3 years ago even if they have the same specs. There're lots of things behind the scene other than RAM, processor specifications etc. I hope I have made a clear point. Just expand your thoughts to an atomic level. •Posted from Windows Central for Windows 10•
  • It was more painful that I couldn't upgrade my one-year old L800 to WP8.
  • Care to share a bench proving that? Sd2xx vs s4
  • If you compare clock by clock ...the s4 eats the sd2xx at the breakfast.
  • that's the clock-wise. but the bench results are the opposite. Posted from Windows Central for Windows 10
  • Here Lumia 920: http://antutu.com/qr/?c=4bf1be7de490e5008f6a195041d1807016b43b29 Could somebody post result of Lumia 430/435?
  • Daniel, I was wondering. Can I still windows 10 mobile on a 1020 via the insider program?
  • Yes.  But they will stop providing updates sometime over the next few months.  If you are having any issues, you might want to reset the phone now and keep it up to date untill the updates stop coming...
  • There's one on this site already, back when the 640 first came out, it was compared to the 920. Do a search for it. ;)
  • Yep, I did this yesterday. 
  • Daniel im very sorry to say that ms should clearly mention that in their previous statement than no s4 devices will get w10. Instead they told no 512 ram phone will upgrade w10. Its upset me a lot. As im a 820 user and i love my phone very much.
  • Microsoft always manufactures phones with 1-2 year old processor(except 950).So, it was obvious to happen. Even now we have phones with Snapdragon 400..Take Lumia 640 for example. I hope now they know the reason people wanted phones with new processors..Just saying WP doesn't need this and that is not gonna cut it anymore.
  • This is the heart of the matter. Windows Phones have never had cutting edge hardware, except for their cameras, until the 950. It was perfectly fine as the OS is so much more efficient than say Android, and it kept cost down. However, it does limit how far you can upgrade the OS, and obviously, Win 10, designed primarily for PC hardware, just can't run on many older devices. Pity, but not a real surprise.
  • The SD810 was nearly a year old when Microsoft released the 950 in December. We first saw it in early 2015 in HTC and LG phones.
  • I see. I got it now that Microsoft will only upgrade OS in the hardware that is new and performs well leaving the rest in the dust. But the snapdragon and later if MS uses Intel , are always coming up with new processors. So what's next? MS might say L435,550,635, has got 1 GB ram and low end hardware so we don't have any plans to upgrade them.
  • Exactly like Snapdragon 808/810 in 2016 cannot compare to the improvements in the 820.
    So, Lumia 950 don't looks greate... From this point.
  • If s4 was old in 2013 than why Microsoft made devices based in that and also sold that at higher rate with lower memory configuration (talking about Lumia 1320) at that time android phone was some at same price with double about of RAM and also higher and processor.
  • Internally, it isn't though; it uses a weaker processor that won't deal with W10 as well. And that is what counts with this one, unfortunately.
  • You do realize that the best of the previous generation hardare (Snapdragon S4 platform) is not superior to hundreds series? There is a lot more to hardware than CPU speed and RAM amount.
  • If you don't have one, then why are you complaining about it other than to have something to complain about? I could understand if you had one and are not getting the update, but if you don't then what difference does it make to you?
  • On paper, yes. But the phone is slow as molasses, the camera takes a second to fire up, another quarter second to take a picture after pressing the shutter. Even after the picture is taken, it suffers from the white balance being off. I tried all possible builds from Win8 to Win10 on the Insider program with no improvements. In fact owning that device for a year, made me go back to the iPhone, and I have not regretted that decision since. Microsoft, thanks for playing!
  • A second...on a good day that is :)
  • Don't know what your doing but i am on the leastest build of win 10 on my lumia 1020 running really smooth, camera loads instently, picture of course aways takes about seconds to save, raws images are massive, but white balance is on point most of the time, its just as good if not better then 8.1
  • Do you get the "Camera Saving... Photos adding finishing touches" message go into preview gallery after taking a picture on your Lumia 1020?
  • Thats the same findings here Geo. 
  • not really!! 435 has newer processor!!! i think they havent updated because of the dual core s4 chips 
  • And that's why you really can't chastise people for saying the W10m experience was bad on the 1020. You don't have one. You've never tried it, so you don't know. I don't have a 1020, so I don't know what it's like either. The only ones who can truly talk are the one who actually installed the TP on the 1020. Anyone else is just slinging nonsense.
  • So as a 1020 user it was not bad. people tend to over react like microsoft!
  • Well then maybe Microsoft should put some work in and optimise the OS to run better on the 1020, instead of just giving up and telling users to suck it up after they prommised the update for all WP8.1 devices.
  • They should optimise an OS core that is used across their entire product lineup (including servers, desktops, and Xbox) so that it runs better on a device with a chipset that was pretty old on release and anchient by current standards?  We are talking about a 3 year old phone here.  How long should MS maintain the baggage of backwards compatibility in the mobile market where people replace their phone every couple of years?  Optimization for older hardware is usually a tradeoff that adversely affects modern hardware.  Is it worth it to make Window Core more bloated just so that some old phones can run Windows 10 for a few months before their owner's trash them anyway?
  • So they can continue to delay
  • Well said.
  • Daniel - not exactly so.... if you optimize code to run on a device like the 1020, you improve the speed of all devices all the way up the food chain.  I'm not sure I get the whole, why should we work backwards argument.  It's a matter of eliminating bloat.  My guess is that is this project grew, the code got less and less efficient, which then makes it easy to go back and say that lower performing devices should be eliminated rather than focusing on streamlining the code to make everything run better.  If you can get win 10 to good to great performance on a Lumia 1020 (which users of the device would probably be happy with), then you will get incredible results on a 950 - and everyone wins.
  • So they should not have promised then
  • People throw the word "promise" around way too much around here
  • https://twitter.com/Lumia/status/532128314467823616?ref_src=twsrc%5Etfw
  • Microsoft please don't break promises... A big fan here... L525
  • They were actually encouraging 930 and Icon interested parties to buy the phones due to the fact they would be upgradeable to Windows 10. This was on multiple twitter responses that I can quote as well as numerous MS Blogs that have since been deleted. So I would take those as official statements..
  • No one replaces a 1020 every year beacuse there is only one 1020 
  • Exactly
  • If they can make a modular phone with upgradable CPU & GPU, as well as upgradeable storage, modem & camera on Windows Phone 10, then they will have their bases covered.  Imagine if you could pick and choose what types of hardware are most important to you (and each module could be certified by Microsoft to meet a minimum of UI end user experience with upgrades making the UI better and smoother).
  • There is a possibility that people who are reporting might actually meant that the performance of Windows 10 on Lumia 1020 is more or less the same on Windows 8.1 which is already bad compared to other models. So, Gabe should 1.) Not look only at what people are reporting and 2.) Please use your own tools to profile and compare both Win8.1 and 10 performance on Lumia 1020.
  • Sorry, this is what building brand loyalty is about (apart from the availability of Apps).  When the 1020 came out Nokia and Microsoft said that that phone would be upgradable to WM10 when it came out.  Micorosft and HTC said the same thing about my phone back in the version 6 days upgradable to version 7, and iMate and Microsoft said the same thing 12 years ago about that platform. They have never delivered on their word.  Yet I see my friends and co-workers on Apple, or those few that have Nexus devices getting updates.  THEY have the option to take the updates if they wish.  It may run slower, but they have the option. Microsoft have been running the "you can update" model for decades with Windows -- well for a price you can update and decide if you want to continue to have a slower machine, of upgrade your hardware with the new OS installed.  Apple has been doing this for decades as well, except for that blip that moved from Motorolla Power PC to intel period where you stopped getting the old arachitecture updates. So I'll continue to use my 1020 with Windows 8.1, then this fall or spring 2017 I'll move over to Apple.  It won't be on a contract.
  • Except that there are no new highend phones. I will be jumping ship sooner rather than later and this is coming from an HTC One M8 for Windows. Sorry but, Microsoft could take care of that phone but, their not our problem attitude is exactly why the Windows Phone platform is dead.
  • I'd much prefer a successor. 950 doesn't cut it.
  • Get the hp elite flagships
    Its a killer phone in all aspects
  • I would love to see a 1020 successor as well, but don't think that will ever happen as Microsoft trashed all Nokia innovation and people.
  • Its bs dan and you know it. I own both 920 and 950, and atm 920 wins, more stable, better video recording. And you know what?? I'm writing with my 920, because 950 is out of order. Its constantly restarting. I don't say 920 has a better hardware, because its not, but due its older, its more stable and the dual core is fully optimized. At videocompressing for example, 920 is faster than 950. But anyways, I hope they keep it at least supported on insider preview...
  • 920 is faster and more stable on Windows 10 Mobile? Could you post up some videos from both phones so we can see how the 920 is better?
  • I don't believe him either. Posted via the Windows Central App for Android
  • The 920 does NOT have better video recording capabilities than the 950. I currently have the 950XL and this out performs my old 920 in every single way. Stop lying to make yourself feel better.
  • I have a 920 and just bought a 950 yesterday. I get why MS made this choice, even though W10 worked fine on my phone. At some point, upgrading older machines begins to draw resources needed for other purposes, like new features. My 920 performed well for the two years I had it. The decision to not include the 920 was the catalyist that sent me to the MS store yesterday. I know not everyone is in a position to do so, but it isn't as if you are left out of using a good phone.
     
  • Mine too!  
  • I am restoring my L1020 back to WP 8.1 since there is no official no-go.
  • You show Microsoft. Posted via the Note 4/Nexus 7 (2013)/Lumia 1020/Lumia 2520
  • i would advice to stay on 10 and put positive feedback in their feedback app!
  • So you want us to lie? Because there is no positive feedback when it comes to the 1020.
  • It is a nightmare on the 1020, the fact that you have to do so many hard resets to address the issue it has is ridiculous and none of them will address the poor performance or quality of the camera. In the grand scheme of things the only people that care about their phones getting W10M are the tech nerds in insider or those that follow. Your general consumer on the platform is not going to know their phone would or would not get an update.
  • Nah, even my little brother's Lumia 635 runs W10 Mobile better than my old 820. I bought a 640 for $60 and it has near flawless W10 performance ,better than the 820, better than my friend's 920, etc. So people should get over themselves and upgrade their old, outdated phones and quit complaining about not receiving a new OS.  If they can't afford a new flagship, buy a 640.
  • 100%.  I've had 10 running on my 635 since the first chance I got and have loved it.  In comparison, 10 on my 920 is a nightmare of weird things and things not being quite right.  It made no sense to me with the 920 being better on paper but that has been my experience.
  • It's not that simple. The 640 might be faster than the 920 but that doesn't mean it's better. The camera isn't nearly as good, the screen isn't as sharp, the build quality isn't as high. You're going from a high end phone to a low end phone. Performance of your SoC isn't the only factor in what makes a phone good.
  • If you get a 3 sec delay for every action, then the camera or the display quality won't matter much.
  • In this site's reviews the 640 was considered to be a sidegrade for the 920. Of course not all specs shine but the performance factor is the one that's related to its capacity to run W10M closer to its ideal state. My girlfriend has a 640 and from day 0, compared to the 920 I had back then, had a visibly better performance and a more fluid experiencie than I had even in 8.1.
  • The 640 isn't in the same league as the 920 when running 8.1. Lot's of stutters and delays and the gaming performance isn't even close. Can't comment on W10M because it's a sad joke.
  • I will put it bluntly: WHAT NEW FLAGSHIP? Or, what new "flagship" phones are being annouced? Sheez, if they were available, I would consider it but, they are not on the Windows phone side. Oh well, the LG G4 is what I am considering anyways well I do a test run on a loaner LG G2 from a co worker. Also, I have an HTC One M8 for Windows which does not have official support. Get a clue, there is no new phones and nothing coming to purchase either. And no, I am not switching to AT&T just to try to get a phone.
  • Better buy android or ios and get some new apps
  • That's a baseless statement as you don't know why these devices did not work with W10 properly. It could be something related to the features that became available in the generation of chips used for the x20 and later devices, for example.
  • Did you read? Bad feedback on those devices
  • Windows 10 runs as swiftly on my old Netbook as W7 did. That device is older and less powerful than my L820. So, why does MS support older hardware from other companies with W10, but not newer more powerful hardware of their own? Hmm. Also, user feedback? Come on. The user feedback about W10 on the L950 was terrible, so why have they not made W8.1 available for that? The logic is just not cogent.
  • ....what? Posted via the Note 4/Nexus 7 (2013)/Lumia 1020/Lumia 2520
  • I agree with you and that's my question too .
  • It's all about selling new phones. Sadly I can't justify spending 100s on a new phone on the if chance it may continue to be supported.
  • Having installed all versions of Winmo10 on my 1020 the phone became a living hell. I recently reverted back to 8.1 and the phone is super quick in comparison. Feature difference, there wasn't enough to consider getting a newer phone just to use Winmo10. I had forgotten what "stable" meant. I use my phone a lot and the camera even more and if I'm going to carry something around I will spend some money and get a flagship. That being said,I don't need a phone to be my PC. If this Nokia should die tomorrow I would instantly grab a S7 edge install the Windows Phone Launcher 8 pro just to duplicate the look and feel of Winmo10 then wait and see what a Surface Phone ends up being.
  • How does this misspelled comment have 14+ and the first one a negative one? Sheesh
  • On one hand, I think another **** up Microsoft by throwing away 1st gen. WP8 devices (with dual core S4/S4pro) under the bus. I have been using it on my Lumia 525 and the experience has been amazing. I mean sure there were some stability issues but nothing that couldn't be fixed with device specific firmwares I'm sure. Microsoft just went lazy or the probably layed off too many people from hardware division whose job was to optimise OS to specific devices. In any case, decisions like breed mistrust. On one hand, it feels like a ploy to force people to upgrade their hardware which is a bad thing. Second, why would I want to buy a new device if I'm not sure its future proof. That's my biggest beef with android right now. I thought Microsoft was better at it than android but apparently not. Apple wins in this regard. Imo, they should have posted a minimum and recommended requirements just like they do with PCs. All WP8/8.1 phones which don't have storage issue should have been a minimum requirement but with the mentioned caveat of degraded performance and a suggestion to upgrade to better hardware for better performance. And a recommended requirement as quad core WP8.1 and onward second and third generation phones. And let the users decide for themselves. Now this is the real power and productivity to people. And what is sad is that those of us who are following the insider program knows that most of those "performance and stability issues" are a universal thing even present in newer hardware like 950 and 950XL. But instead of optimizing it, Microsoft has thrown half of their install base under the bus. Now Jason Ward will come and say this was a ploy to break Nokia/Lumia's monopoly so that other OEM partners could take over. Lmao!
  • The Windows Insider unofficial version is the same as the "Final" = 10.0.10586.164
    IIf it works for you just use it!
  • "quality experience"... Bad joke D.
  • Leter update
  • good move as wm10 has been deplorable on the 1020 since the get go.
  • For reviewing purposes of course
  • W10 has been pretty ropy on a load of devices (many touch devices such as tablets), both more and less powerful than the Ls 820, 920 & 1020, but it hasn't been withdrawn for them. Why victimise a few? Sorry, this is supposed to be a reply to Glenc's post above, but whatever I try WC insists on posting it as a reply to you, DrEpix.
  • And they will stop trying...? Not a single firmware update? Ok
  • What exactly makes you think firmware can "solve" this? I think you're just throwing terms around.
  • I am sure if Microsoft wanted to they could optimize Win10 to run better on the 1020, maybe fireing all the talented Nokia staff was not a great idea, if they are now struggling so much to make it work.
  • '"I am sure if Microsoft wanted to they could optimize Win10 to run better on the 1020"
    I don't find this a convincing argument. You're guessing and assuming. Also, why devote resources to forcing something on a phone that many people may not even use anymore? Do you really think that many 1020 users have not moved on in 2016?
  • I agree Daniel. My friend has a 1020, and that's the only one I've ever seen
  • I disagree.  I know of 8 people who have them.  And this is in Canada, where Windows Phone/Mobile is almost non-existant, and every one of them is not from the carriers here in Canada (bought outright).  I also would not have considered my circle of aquaintences to be all that big either.
  • I'm running build 10586.164 on a Lumia 928 and it's excellent. I guess I'm just lucky with these phones. My Lumia 520 use to do fine too. I wanted to test my luck with the 1020 too, but I guess i should just buy a 930 instead. But God, that camera; 41 murder-pixels lol, that lossless zoom.
  • Works great on my 928 too. 
  • You must have low expectations...I have a 928 also and the experience has caused me to take a good hard look at the galaxy S7. Since Verizon doesn't have anything better to offer.
  • Well, here in Jamaica, not alot of new tech gets circulated, so we learn to be humble in alot of things related to tech. Alot of middle class people still have Galaxy s4. Plus believe me, I've seen videos on "For The Love of Tech" with w10 mobile running slowly, so I know what it looks like. None of my apps take more that a second to load.
  • I'm not sure where being humble has anything to do with the L928 performance running W10M. However I'm amazed you're phone can open any App in a mere second. If that were my case I would not even be thinking about another phone. In fact that is my major complain is that it's slow as chilled honey.
  • Hey kingjah, yes my Lumia 928 is very stable on the latest build. Even my mom says that it's faster than her galaxy s4. It has its faults and every OS does (my last Android phone didn't notify me of WhatsApp messages) but I prefer windows phones . By humble, I mean that our expectations are lower than u guys, cuz tech moves alot slower in third world countries. What u guys consider average for example internet speeds, we would love to have here in Jamaica.
  • They why did they promise. They are just lying now and putting the blame on Insiders.
  • It was never a 100% guarantee, written in blood. They tried & failed. I would never say they're never going to update it, but it isn't today. Certainly not if it means more delays to everyone already jumping up & down
  • How are they blaming insiders?
  • A rep on Twitter is claiming the decision on which phones to leave out was based on feedback from Insider users instead of doing the right thing and testing the devices themselves.  That's the sorry state Windows Phone support has dropped to.
  • I have Lumia 1020 Windows 10 Mobile (10.0.10586.164) The systemis stable. Lumia camera app works fine. You should try to give users of "old smartphoenes" If they do not like, so go back to 8.1.
  • I don't know, maybe do a survey on WindowsCentral asking how many readers still use their 1020. But if you are serious about having the best camera phone in terms of pic quality then you are probably still with the 1020.
  • I stopped using my 1020 because the camera hump would overheat and started leaving burn rings in my jean pockets...
  • Maybe Microsoft should act like a real tech compuny insteasd of a high school computer class and test the devoces themselves.
  • But the 1020 shares the same SoC with the 920, 925, 928, 820, 822, 810 and 1320. Don't you think that all those users combined would be enough to justify some performance improvements instead of just leaving them out? Of course, that PureView monster of a camera could be another reason. When I see those white line bug that my 1520 has in rich capture mode on Win10Mobile then I doubt that the 1020 would work any better...
  • I actually do think there are that many 1020 users that have not moved on Daniel.  Why?  because the camera is still the best camera in a phone to date for overall image quality.  Plus,  not everyone wants a 6" behemoth of a brick in their pocket to get the best phone.  The 1020 has a desirable size (as seen by the new offerings from the others), and a superior camera than most anything.  I am running 10 on my 1020 now and its as smooth, fast, and complete as my wifes 1020 on 8.1.   The camera performs the same as they left lumia camera app activated in the 1020.  There were great bumps in performance in the past 3 updates of w10 on my 1020 anyways.  It performed poorly at first,  but the last 3 updates totally transformed how it worked.  Therefore I think MS is making a mistake in not supporting the 1020.    I know there are a core user base even just on WC for the 1020. 
  • If performance has improved in the last few updates then it may be that not many people have actually reported that in feedback, so Microsoft isn't aware. It may also be that not everyone is seeing the same level of performance as you. One of the odd things during this whole Insider experience is how people on basicay the same phone have had such wildly different experiences.  I've had very few issues on my 925 but I've seen comments from others whose phones have been unusable.
  • Daniel, have you forgotten: https://twitter.com/Lumia/status/532128314467823616?ref_src=twsrc%5Etfw
  • No Daniel, since i haven`t moved to another phone, i get so pissed off with you, because you are not supportive!
    i really needed to know why you are supporting MS for this move! Our phone is well powerred for the sake of W10Mobile. 
    And what is more, they should not have let us, users of 1020 and the other leftovers be part of their :suckers: program. But hey! This would have not been fun would it?
  • I don't think that it's so much a case of supporting Microsoft as it is looking at the issue all perspectives. You're pissed because you're not getting what you want and tha is understandable but Microsoft have to consider the cost of giving you that. If they devote resources to it then they have to come from somewhere and who else is that going to piss off? The biggest mistake was over-promising in the first place. It's not that Micrsoft haven't tried to deliver they promised; it's that they have tried and failed, which is an indication that they shouldn't have promised in the first place.
  • I believe the 1020 in particular has been used by camera enthusiasts that have not felt that Microsoft has provided a replacement worth jumping for so far. It's not just any phone and deserves extra effort - if enthusiasts are one of Microsoft's target groups, here's a group that would have been worth fighting for. I don't recall National Geographic photographers going out to shoot the Grand Canyon with a 950... Given the extensive feedback of problems with Windows 10 I read about on this very site (and a far less than perfect experience on my SP with the tablet version), there was no way I was going to replace 8.1 on my daily driver with the preview. Not sure how I'm supposed to explain to my wife why she's not getting an upgrade for the second time because Microsoft chose to obsolete hardware yet again. Her patience is waning for sure - even mine is running thin.
  • I am still using my 1020 and have another in draw for spare parts I purcashed from Ebay. Through insider I am running 10.0.10586.494.  I think it works great. The video camera is this phone is still better than any other phone device.  I have lots of iphones and androids I manage here at work, I still used the 1020.
  • "Optimize" easy to say, difficult to execute. They can't do magic. S4 processors were old even in 2013. The Nokia staff you talk about were mainly hardware and wouldn't work on the Windows Phone OS anyway. It takes time to integrate new teams and people sitting in Finland to a Redmond-based project that's very complex. Not worth the load.
  • Because, software. It might take some effort on Microsof's part but the company that figured out how to run Xbox 360 games on an Xbox One cold solve this if they wanted to.
  • 'It might take some effort on Microsof's part but the company that figured out how to run Xbox 360 games on an Xbox One cold solve this if they wanted to."
    It took them nearly 18 months to get that to happen and they put a lot of resources behind it because there was a lot of incentive to do so. Either way, it was not at all easy (talk to the Xbox team) and it was an expensive solution.
  • Where did I say it would be easy or cheap? Possible.  I argue that it is possible for them to make it work if they had the will or the care to do so.
  • Okay, then I concede it is certainly possible, but there will be negative consequences to e.g. more delays in updates, added bloat to the software to support that hardware and lost resources that could be utilized elsewhere e.g. pushing the OS forward instead of backward.
  • Daniel, am I wrong or you blame in your article owners of 1020 for not received windows 10 because of the bad feedback?!?
    If you're right, then Microsoft shouldn't release w10m ever - I had 640LTE and last version .164 is just another disaster. Same on 930... Do you want me to continue?
    You blame honest users, sending fair feedback for Microsoft incompetents to finish windows 10 mobile. WTF!
    Do not blame users, because either way they are fading away.
    I'm one of them. After four years windows phone user, my next phone will be NOT windows one.
    And writing such articles is worst than made by Microsoft - worship them, but who else will stay on that boat - yes, it is not a ship anymore. It is a small boat. 1.7% market share and shrinking.
  • I doubt that anyone would argue that it's not possible, Microsoft included, but that doesn't make it realistic. If they were to devote the resources to it then that would slow the overall progress of Windows 10 Mobile and therefore also Windows 10. Presumably Microsoft consider that that would be a higher price to pay.
  • In addition to that, it's almost the opposite situation.  He is comparing new hardware (Xbox One) running older less demanding software (Xbox 360 games) to old hardware (Lumia 1020) running newer more demanding software (Windows 10 mobile).  One is feasible, the other is problematic.  Not a good comparison at all.  
  • But we kept hearing that Windows Phone didn't need super high end hardware to run it's OS.
  • Exactly. This is a hard slap to all WP fanboys who till date kept justifying low RAM and other specifications every WP has when compared to an android from same tier. Now MS confirmed that WP also needs better specs to run smoothly. So why was it not there from the begining?
  • I think it's possible for them to optimize it but in relation to your post it would take too much effort and money to make it for a phone not many people use. Can I still get the latest builds tho with insider? Or you think they'll chop it and make it not possible? I already have a 1020 with win10 but don't know 2 years from now. I like having a 41 megapixel cam. Posted via the Windows Central App for Android
  • You can get .164 now using the Insider Preview, but the unsupported phones will be dropped from the Insider Programme in the future so won't get RS1 and onwards. Maybe you could try a registry hack to make the phone appear as a different model and continue to get updates.... People have done it to get RS1 builds on unsupported phones. I wouldn't recommend it, and you'll be 100% unsupported, but if you're desperate to try and keep getting W10M updates it may work (for now)
  • Could, if the Lumia 1020 was popular. The Xbox One out sales the Lumia 1020 10-fold. Please use a better device to compare it to, if you can find one.
  • It really doesn't.  The best estimate on lifetime sales of the Xbox One is ~20 million.  Lumia phones sell that ammount in less than a single year.  I don't know the percentage the Lumia 1020 and 920 made of those sales but I don't think they were insignificant.  If you're talking just sales numbers, the Lumia 920 lifetime sales may actually be higher than Xbox One lifetime sales.
  • 1020 sales were in fact insignificant. Less than 2% of all WP if memory serves me correctly.
  • The weird, still present issues of the navigation bar (not hiding by some 8.1 apps, hiding but leaving a black square at the bottom, but scaling for full screen on some 8.1 games) are firmware ones not? Or are these just OS bugs that only come up by this phone, only on W10M? And yeah, some apps and games, like Asphalt ones, and the Windows Insider app itself are having some really strange Arabic description, or an even stranger half Arabic, half English name in the store, it doesn't matter the phone language is set to Hungarian, and region to Hungary.
    Other than that, I'm pretty happy with W10M on my 535, but can they really allow themselves having these issues on an official OS update build? Posted from Windows Central for Windows 10, on HP 250 G1 notebook
  • Firmware implicates chipset drivers. They cannot do all on their own here. It's like a graphics driver. MS cannot build workarounds for old drivers and HW in new OS.
  • Maybe because it doesn't make sense to try to shoehorn an OS onto phones with 4 year old chips? Most of the phones from the x2x era were seriously underpowered compared to competitors. They may have optimized the hell out of WP 8 and 8.1 but at this point they're definitely seeing diminishing returns. Would you rather have them spend another 6 months optimizing Windows 10 mobile if it were to limit the number of new features that the entire OS can get and slow down the rate in which new features can be developed or just spend the time actually pushing towards the future?
  • The logic is bad. If MS is prepared to support W10 on less powerful, older hardware like my old Netbook (which runs W10 as swiftly as it did W7), then why not on more powerful hardware like my L820? Not only can they optimise it for older devices, they already have. Also, if this decision was made only due to poor feedback, why is the L950 still on W10? That had terrible feedback, and still W8.1 has not been made available for it. There is another factor in the decision process here, but MS are not telling...
  • Your netbook runs x86. A phone runs ARM. If you look back at the history of ARM processors, the top of the line ARM processors(which none of the x2x series ran) did and still don't hold a candle to low end x86 processors. Your comparison is apples to oranges.
  • And if you really really wanted W10 then you can still join the insider program to get it. Although as is the case now you might not get on certain branches after a while
  • The insider program is not an answer for proper update support.
  • Proper update support should not be expected after two years.  It's nice and I applaud MS for doing it better than iOS and Android but it's just not realistic.
  • Hm, someone hasn't read MS's support timelines. They certainly claim to support older OS's with new features and updates (not just for bugs) for far longer than they have done with W8.
  • Better than Android, sure; better update support then iOS yeah right, lol.  
  • iOS may allow old devices to update but that's not the same as supporting them.  Performance is usually awful and the app market still leaves you behind.
  • I think apple has the best support for their products as the iphone 4s has ios9 and thats about 4 years old.
  • I have a lumia 625 with the insider build. It runs very smooth. Stupid decision. Posted from Windows Central for Windows 10
  • Yeah I bought one just to try windows10 because when it was first released they didn't release for my 930 in the first couple of builds
  • Can it connect to the internet using cellular data?
  • Maybe but given MS' position, you cant please the few and upset the many. I have win10 on a 625 and its hit and miss at times. On my 1020 it started great but is laggy right now. So personally imho, a good decision.
  • Ya. Me to.. Install w10m on my L630 crap, no problem, smooth and no lagging
  • And you'll be the first to complain when W10 redstone is being released, but the 625 will not be eligible by then. You'll stuck with TH2 by then (as you are now, so what)
  • I think if your phone is older than 2 years you should consider getting a new one regardless ;) Posted from Windows Central for Windows 10
  • Yeah. I can't believe all the "My 720 isn't getting W10! F you MS!" posts I've seen.  A Lumia 640 is usually less than $80 and provides a near flawless W10 experience. 
  • Poor camera. No wireless charging. :(
  • Replace a $800 device with an $80 one? Yeah, great idea! /s
  • I would rather use a 640XL than a 1020 at this point.  My wife is using the 640XL and I have a 1020 in my junk drawer, so I know of what I speak.
  • What's wrong with the 1020? If you kept it on 8.1 it would be fine?
  • Yes, if you like 8.1.
  • My l920, is still running smooth after three years. And only phone I see as a upgrade is the 950 which I can't afford the moment. I have been supporting insider from the beginning. Giving loads of feedback and reviews both negative and positive, testing beta apps and most of all waiting for improvements that will never come for me. All that time I wasted on that I'm not getting back. Of course I did it for msft but also to be part of w10 future. And that is why this is bullshit from msft. Not because of my hardware specs which are pretty good for a 3 Year old phone.
  • Why should you, especilly since there is no successor to the 1020. The Lumia 1020 is still the camera flagship device that no other WP can match in photo quality, not to mention raw format support which is key.
  • Many of us would say (including the engineers behind the 1020) that the Lumia 950and XL offer better IQ in 2016 than the Lumia 1020 does. It's not just MPs it's about the sensor, hardware, improved OIS, and new algorithms.
  • It would be a nice gesture if they would offer a trade in credit of a hundred or so for Lumia 920 and 1020 owners to get into a Lumia 950.  Especially in light of this failure.
  • A great gesture for sure but after two years not even the carriers would realistically support something like that.
  • Then you guys would just complain about the peanuts they'd offer you for trade-in, like in the Surface trade-in programs.  You'd expect MS to give you $200 for your 920 or something equally ridiculous, and then complain when they only offer you $25 for it, about what it's worth.  Sell it on Craigslist, Swappa, eBay, the Marketplace here, etc. if you want some money to put toward a 950. You can please some of the people some of the time...
  • I'm wondering how they stand legally after claiming all win8.1 devices will get win10. If you purchased on that belief.
  • Give it a shot lol
  • I know, but the 1020 just looks so hype. I would consider buying a 640 xl, but it's not beautiful like the older Nokias. I don't like the design of any of the Microsoft made phones.
  • But the Lumia 650 design is pretty gud
  • Oh yes, Dennis. Forgive me for overlooking the 650. I don't what about the old Nokias. Maybe its because they're heavy or the gloss, but I love the old Lumia's. Think I'm gonna buy a 930 next.
  • Excuse me, Daniel. In "theory", your're right. But a friend on mine currently have 950 XL, and he told me that he's really dissapointed. He regreted to buy 950 XL because it have more and more problems, crashes, etc. That's pathetic. I'm a Windows supporter and I have Asus Zenbook, Surface 3 and Lumia 1020. And I'm using Windows 10 since July 2015. I tried W10 mobile on the 1020 and it had many problems, random crashes, etc... The truth is that Windows 10 is not working as it should. On my Asus Zenbook W8.1 worked really fast and free of harsh. No slowdowns... just perfect. Till I installed Windows 10 in July 2015...  Since Windows 10, till today, Asus Zenbook (Core i5, SSD) have experienced many problems, slowdowns, crashes. And don't tell me about "clean installs", restoring, etc, etc. I DID EVERYTHING (I'm an advanced user) and the same problems still persists. Windows team does not getting it right still. Edge is kinda laggy... multicore proccessor (Core i5) work slow - like a 1 core processor... it's really dissapointing. They should took Windows 8.1 and only change the "skin". Why in the world a new system will work worst than the previous one? Windows 7 worked better than Vista. Windows 8 and 8.1 worked better or the same as Windows 7... Now Windows 10 and 10 mobile work worst than 8.1 - It's incredible! I'm not the only one who thinks that. Search about it on internet and see. I really love Windows... but saying that "old hardware" is the problem is not right... And... did you see about all the complains with Surface Book (a really really new hardware)? Windows 10 is the problem here... not hardware.
  • Looks like you can't get over the fact that the 950 already surpassed it via Windows Central app for Windows 10
  • If it did where are the features such as raw format support. Plus the 950 seems to be having a ton of issues, so as a whole the phone is a mess, even if few people managed to be lucky and get a working unit.
  • As a 1020 and 950 owner I can tell you that the 1020 is NOT the camera flagship device and is nowhere near the best camera on a WP handset. Having the biggest MP rating means nothing when a child's smiling face in the viewfinder ends up as a photo of the back of the head. The time delay between clicking the button and the handset taking a photo is simply too long and this makes it borderline useless as a daily camera.
  • Agreed.  The lag on the 1020 was brutal, and I missed more than a few great shots because of it.
  • You are on crack. I have both and my 1020 consistently takes better photos.
  • This is what all l1020 ownees are saying.....THEY SHOULD UPDATE L1020 WITH BUG FIXES AND PERFORMANCE IMPROVEMENTS......MAY BE OPTIMIZED W10.......
  • I upgraded to a 950XL from the 1020 and do not miss the 1020 camera at all.  In fact, after installing W10M preview on the 1020, the camera really sucked, and it was a relief to be able to take nice pictures again with the 950XL.
  • Unless you have a 1520.
  • I have a 1520 luckily and I'm still very satisfied with it, surely pays off to buy a high end device when it's time to replace your phone :) Posted from Windows Central for Windows 10
  • Sure, as soon as MS or someone releases a new phone that works with CDMA on Verizon, I will.  Until then, at least support your existing customers. 
  • But there is no real L925 successor, Lumia 950 is ugly as **** compared to old 925.
  • Have you seen one up close?  I actually quite like the look of the 950.
  • Yeah, at the store, I guess it is a matter of taste.
  • Were not iSheep, we don't buy new phones every year because our phones are built to last
  • Yeah, there are plenty of Android and iPhones to choose from. Way better support of MS' apps too.
  • Is Lumia 920 getting the second batch update
  • There isn't going to be a second batch... its game over
  • Is there a confirmed second batch? I thought this was it
  • Or, this is just a excuse...
  • Or, people with three-year-old phones have unusual expectations about a full OS upgrade.
  • Umm is Lumia 920 getting the win10 update
  • Ha ha ha...
  • Or, people with three-year-old phones have unusual expectations about MS and their promises...
  • What promises? They said all "modern" Windows Phones. A phone from three years ago is not modern. And they certainly TRIED to update those phones, hence the Insider program. It didn't work. What now? Put all resources onto updating the handful of people still using a three-year-old phone or push forward? Sorry, but go get a new phone. Windows 10 Mobile is behind enough.
  • They said all windows 8.1 phones, and after all the insider work why not just give the choice to update and let users decide.
  • A tweet said that in late 2014! They tried to do it. Based on feedback it did not happen. We need to get over it. It's now 2016.
  • BS
  • Alright! Please tell it the "lucky ones" who spent $2600 on a Surface Book in 2016 that have FULL of bugs and they are returning it!!! Daniel, I understand you. I love Windows, but this whole thing is making you blind. Windows 10 mobile on 950 XL currently HAVE many PROBLEMS!!! Yes, in 2016!!!!! So, don't keep insisting. Don't take it as if it where your fault. It's Microsoft fault!
  • @Dn Bianco  Yes.  This.  Exactly.  +1020
  • Strawman argument. What the hell does Surface Book have to do with anything? W10M is practically flawless on 950 (no crashes or big issues).
  • Not for everyone mate :)
  • Absolutely agree. 950 is plenty of issues but nobody says this as it's a new 2015 phone (the last flagship)
  • I have a 950. "plenty of issues"?! Name one!
  • Is 920 ruled out for ever for upgrade?
  • Can you not read?
  • It did not happen or they did not want it to happen?
  • The 1020 was not an 8.1 device, and you do have a choice. Where does that leave your emotional argument now?
  • I have a 640, so I' m in peace for now rs. But for me MS did a bad choice for the windows community.
  • Be careful. L640 has a 3 year old hardware. Don't be fool testing Redstone ;)
  • The problem is that people feel cheated. They have been told to dream about W10 coming to their smartphones since the last 2 years and suddenly they are told that this is not happening. It's a shock.
  • Some people forgot that the 1020 shipped with 8.0 and not 8.1 via Windows Central app for Windows 10
  • It shipped with 8.0 but MS said all WP that can run WP8.1 will get Win10; some seem to be forgetting that.
  • This exactly ^^ lets call a broken promise what it is, a broken promise, and stop making excuses for MS.
  • Keep in mind this is base on feedback of 1020 users, they answered they didn't recommend it when they were asked Posted from Windows Central for Windows 10
  • Because they want to ms do better right ? Not giving up
  • Exactly! That's why I said no. "Would you recomend our car that does not turn on if it's raining" I would say no in hopes that they fix it instead of telling me "Ok, good bye. Hope you have durable shoes"
  • Okay then explain the Lumia Icon or HTC M8. You're literally just making up excuses for M$. Call a spade a spade Daniel.
  • What's the common factor between the Icon, M8 & the Ativ SE?
  • There's no common factor being that I have my M8 through ATT. Try again M$ sheep.
  • Ha ha ha That's a good one, came up with it all by yourself?
  • Didn't come up with anything. You come up with a rebuttal or shut up.
  • Here's your rebuttal: HTC.
  • Yeah blame HTC. Microsoft can invest in creating ROM's for xiaomi and oneplus phones but can't update phones that where touted as flagships and shipped with 8.1.
  • You mean Verizon right?
  • It's not Verizon. The HTC M8 is still being sold through Verizon, ATT and T-Mobile.
  • maybe the chipset  Snapdragon S4 Plus  
  • Dont think I ever heard them quality eligible phones with "modern", they certainly made their usual non-comment comments but never in that way IIRC.
  • http://www.theverge.com/2014/11/13/7216421/microsoft-says-every-lumia-wi... http://forums.windowscentral.com/attachments/windows-10-mobile/123900d14... Yep, W10M is behind enough and without this phones we will get to 0.5% marketshare? That's really not my business... The bad part is a lot of unhappy customers like in the WP7.X time, talking about how MS left them behind...
  • "Sorry, but go get a new phone." Great advice, maybe if you are so rich to get a new flagship every year you can spare one and send it my way, the problem is there is still no viable successor to the 1020 for people that want the best photos.
  • And they say: "get a Surface Book, and waste 2600 bucks"... And the buyers are returning it because crashes, battery problems, lag, etc... Windows 10 is buggier than Windows 8.1... that's proved!
  • My car is older than 3 years, apparently it's not modern. I should get a new car.
  • It's a one to two ton transportation device, not a phone This comment was posted on Windows Central for Windows 10 UWP.
  • Viable successor for 1020?  Try the 950 or 950XL.  Trust me.  It's an upgrade.
  • He did not say get new WP phone. Get new phone, try android, you'll be very happy. I am.
  • Like this promise? "Windows 10 will come to all Windows Phone 8 devices in the future :)" https://twitter.com/Lumia/status/532574430330118144 Sorry, Daniel, I'm a huge MS fan. Only in my family there are at least ten Windows Phones, all because I keep on advertising about the platform, but it's quite disappointing to see the same again. People supporting Windows Phone were left behind on WP7 and now once more. I fully understand the reasons why MS is making that decision, but I cannot blame people for being upset. IMHO, Microsoft should let all Insider compatible phones upgrade to W10M, alerting about slower phones, that would work better on 8.1. If one decides to upgrade on a slower phone, he was warned. I think there would be a lot less complains that the ones they were expecting to get about bad user experience.  
  • Your 100% right. I bought L800... no update to W8 i bought L920... no update to W10 This is making me laugh. I will for sure not take part in any other Insider program in the future if they will only use me to make money.
  • Are you sure 920 no update. Isn't it just this batch?
  • L800 had wp7, couldn't physically update to 8. This comment was posted on Windows Central for Windows 10 UWP.
  • Yeah, that line totally breaks down when the HTC M8 is considered. But they've refused to say anything on why that phone suddenly isn't eligible.
  • Hmmm what they also could do is disable the new features of W10M that don't work well on those old processors/devices.
  • Get a new phone and wait for the same thing to happen again, right?
  • Even L950 will become old after 2 years, so it's better to buy iPhone that doesn't get old for 6 year, right?
  • I bought my 1020 1,5 years ago, quite cheep just 250 €. I am okay if its not upgradable to w10, but I am not okey with the fact that the app support will be gone in a near future. That does not happen on ios or android.
  • I can still buy apps for my WP7 device. Don't fret
  • What about Icon owners Daniel? Most of us are still under contract and cannot upgrade yet. There is no excuse in abandoning Icon users and there is NO performance issue with this phone and Windows 10. And yes they did post directly on twitter and in their blogs that 929/930 would get Windows 10. No excuse for abondoning this phone without an upgrade path to another phone at minimum.
  • Today's Windows phones really suck in terms of design. The 1020 claimed an era that probably is ended yesterday. Before getting another phone probably I wait for a real flagship, a real new technological advanced device like the 1020 was when it spread the wings on the worldwide Windows Phone market.
  • they didnt said modern, they said at the beginning
    - all windows phone 8.1 devices
    - then they said nearly all
    - then the ones with lumia denim installed
    - now its only a few.... and of course, what about a lumia 1320? 3 years old? a joke! The latest update for 1320 was released only 3/4 years after release of this device....even the latest update for 920 is only a bit more than 2 years younger than the 920 release date... when you look at 3rd party devices it gets even worse No this isnt any good in any way and the update experience is absolute compareable bad like on android
  • I'm sorry Daniel, but there are also poorer countries than US with significantly higher WP market share like Poland, or Czech Republic where Lumias 520 and 630 are still on the top and where Lumia 1020 and iPhone 5 are still considered as a "modern" phones. Local mobile-web forums are flooded by people complaining about not getting the W10 update. Also, new phones are terribly overpriced here, Lumia 650 costs 250 USD and Lumia 950 XL 840 USD. The only phone in the top 20 sales is Lumia 550. In the following months, WM market share will be splitted with first half having x20 devices on 8.1 and second on newer devices running 10.
  • It's more about MS giving a lot of people hope that there would be an Upgrade and not the self entitlement that a lot of people have, that they think they deserve the Upgrade.
  • and for the performance Windows phones you have either a 3 year old phone or a Lumia 950.  Just because it took Microsoft 3 years to get to the next generation doesn't mean the previous one should be shut out.  Maybe if we were talking 3 generations of flagships ago, like we ideally should be, but we aren't. 
     
  • This^ "Your phone has a hardware that is 4 years old" And Lumia 640 has a hardware that is 3 years old. Who's to say it won't be the same way? I think that in 2017 They will stop updating the x30 series too. Probably you will get Redstone 1, test Redestone 2 and not receive.
  • Sorry but I don't agree on that. MS made me believe that I would get W10 on my Lumia 1020, the insider builds work good on it for me. They used my time testing and providing feedback...now they have my feedback they don't bother to cut me from getting a decent W10 upgrade. This is not the right way to thank your customers and supporters.... months and months they didn't say anything about the possibility that the Lumia 1020 won't be upgraded and now suddenly.....bam in the face.
  • MS DID promise a windows 10 update for these older phones. They couldn't deliver. They lied. Period. End of discussion. I chose Microsoft phones partly because they were promised to have a longer lifetime. I'm quite angry at Microsoft now.
  • Still a longer life than android!
  • At least android has apps.
  • Agreed. I didn't even expect cyan on my 521 though
  • Or you can get 50$ crap( Lumia 430) to use windows 10 for mobiles but you can't expect them to support you for investing 300$(1020/925)...wow logics
  • People's expectations are unusually high as a result of prior statements made by Microsoft. Fact of the matter is Microsoft created this high expectation and now are unable to meet it. They deserve the flak they are now receiving. I'm currently a 1020 user and was a L800 user before that, I feel I have been burned twice now by Microsoft so understandably I will be taking a long hard look at either iOS or Android for my next phone. People may say, "Good luck getting updates on Android..." to that I say I would be going down that route with no "expectations" of receiving an update so I will not be bothered by this fact. Microsoft really needs to do a much better job managing expectations and delivering on commitments. The market is not going to cut them any slack for these missteps. They need to execute better than the competition if they want to make a go at mobile.
  • Of course its just an excuse. They did the calculation and decided the fallout from screwing over 1020 owners would be less expensive then puting the work in to make the update viable on the 1020.
  • Three years...
  • Since my official update, i nktice my camera (l830) became super blurred and im so pissed cause b4 the update i was so inloved with my camera. Am i d only one experiencing this?
  • I'll be updating it tonight :/
  • Well talking about three years, iPhone 4S is like 4 years old.. Still runs iOS9 like a charm, my mom uses it and really it's amazingly fluid despite being 4 years old.
  • Yet, iPads do not have the same fate. Regardless, comparing Apple's half dozen phones to the 18 that are now getting W10M still favors Microsoft, so I do not see the point.
  • You are really being biased here now :-(
  • I'm biased? Why, did you get the update or not? If not, you're biased too. Regardless, I simply think it is unreasonable to expect all old hardware to get W10M. Software does not work like that.
  • I knew someone would bring up iOS... My bro has iPhone 5 and iOS 9 runs horrible...
  • I have both IP4S and iP5S as well as IP6.
  • In this context, I would like to mention what Gabe Aul said, which I liked, "a software update cannot push more powerful silicon in a device" •Posted from Windows Central for Windows 10•
  • I totally agree with Daniel. If anyone here has an old Android phone, I know they don't have Marshmallow, Lollipop and they're certainly not getting Android N. People should learn to appreciate the effort that Microsoft puts in. If they don't like Windows phones , just switch to Android or IOS then. We don't carry feelings. Here.
  • Short Boss, Daniel, you missed one point, you buy a phone to use it now, not 2 years From now when you have all the universal apps and by that time we will have windows 11 which will require a rewrite of the apps and more UI changes which will Piss off developers and end users. BTW i have a 950 xl and a moto x style and 950 is my daily driver, I am beating myself up as to why i exchanged my lumia 830 for the 950. I am observing that MS is not getting this act together, cant say what will happen another year from now, but i dont trust MS. probably Sony or a Nokia (if they come back) will be my next device
  • Well, I'm sorry you feel that way. My Lumia 928 is doing just fine on build10586.164. You see you guys in America have it easy. Here in Jamaica, we can't upgrade our phones, cuz they are no plans here. The exchange rate here is US$1.00=$121.00 Jamaican dollars, so seeing a used Lumia 928 with a hairline crack for us$42 was a blessing. I'm not working yet, so I save $1,000 day until I can order it. And that's what I have to do again, so I can buy a Lumia 930. I could just go to a phone store and buy a galaxy note or something like that, but I just can't get myself to like Android or IOS. I just can't.
  • All about customers expectations. Most companies don't sell Android with the promise of future updates. Microsoft set expectations too high in this regard and is deserving of the criticism they are now receiving.
  • Pretty much every Android flagship has gotten at least 2 major updates. WP devices seem to only get one.
  • I don't think it's unreasonable in this specific case because MS promised it since a while ago, and they only discarded devices with 4GB storage or 512MB RAM
  • Yes now ms should focous to improve new os not old lumina phone
  • Dan, you are missing the point here. The point is the false promises made to the WP users. It's a shock and we need time to recover from this because we are humans. And unlike software, Humans need time to recover.
  • Yes but they told this! I think it would be better if they have said "only few phones will get W10" or "W10 will start embedding only on new devices" and then a small surprise to receive update also on other older models. You can't handle the expectations! It maybe would increase sales of new devices in the meantime. They did the reverse.
    Result: my 1020 won't receive the update, I feel disappointed and I want to keep my 1020 for long time still.
  • Lumia 920 and 1020 were the high end phones of Nokia and not just any of the dozen phones they had.
  • But they 920 and 1020 are old with outdated hardware. Those are low-end specs today (besides the 1020's camera).
  • Yes but in 2014 they said they plan to bring the Update to all WinPhone 8 handsets http://www.theverge.com/2014/11/13/7216421/microsoft-says-every-lumia-wi...​They could have told the people much sooner that it's not going to happen. Why do some people get pissed if others critisize the communiation of MS?
  • You really have no clue what almost two years is in tech. They tried, insider program was available for just about every lumia. Microsoft got feedback and that feedback told them insiders didn't like the experience in those phones hence no update. People now whine about not getting the update. Else if they did get it, they'd be whining about the crap experience windows 10 is on their phone.
  • Then they should've not promised it, as simple as that
  • Yep, that must be it. Besides that I'm a programmer for about 10 years myself. And MS back then also had no clue about tech what might happen in 2 years, right? ;)​
    And I'm not saying they should make it work now at all cost. But they promised it (That's a fact) and they could have dealt with that problem much better. We found out thanks to a Twitter answer, because someone asked.. I mean, seriously? They didn't know few months back that it won't work? Even if not, they could have made it clear yesterday, that we can forget it with these phones and the reasons are because of this and that. But right, I'm just a guy who has no clue about tech and that's why I shouldn't cristize. ;)
  • Ok, then please find a 2014 quote where Microsoft actually used "promise" to get it on all devices... Afaik, they didn't vow for that... I mean how can they ever make such a bold promise? Ok, communication could have been more clear but how do you think people would have reacted if they didn't tried to get it on ask Lumia devices?
  • They promised, but didn't use the word "promise". One does not have to use the word promise to promise something. A declaration or assurance that one will do something or that a particular thing will happen is a promise. That's the definition.
    ​If MS was clear about what would happen like "yeah sorry guys, we really tried but apparently most of you insiders were not happy about it" and this shouldn't be an answer to someone on Twitter but they should have announced this by themselves, then people can understand MS much easier but can STILL be upset about it. But they shouldn't bash MS then. And if they still do, I don't mind them being downvoted or lectured. I love MS and the company and everything, but there are some areas where they can seriously improve themselves. And if more of us critisize we might be seeing some progress about informing us in a better way about future stuff and problems.
  • My question still stands mate... Please quote an official Microsoft statement that would make them promise it assure people to bring it to all Lumia's... Perhaps it's people perception that Microsoft made such a bold promise whenever they actually told people they would try to bring it to them... I love Microsoft too and ain't saying all is perfect there but sometimes I feel people are just assuming what they think Microsoft is saying. Perhaps this is a working point for them to communicate things more clear to their customers indeed.
  • https://twitter.com/Lumia/status/532914535263641600?ref_src=twsrc%5Etfw http://forums.windowscentral.com/attachments/windows-10-mobile/123900d14... If I tell you I'm planning to do something for you, you will surely assume that I am going to do it, but it MIGHT fail, yes. That's why I'm saying communication is key.
  • That's where the assumption goes bad imho... If I plan on doing something, I'll try my best to do so but that's still a whole other thing then a promise really... And again, perhaps they could have used other wording but that tweet tells me they aren't promising anything but really try their best to deliver.
  • Here is a better one: https://twitter.com/lumia/status/532128314467823616
  • indeed, that's just a stupidly bold thing to say : agreed.
  • Worse than that, they responded to a Twitter post asking if they should buy a particular phone and if it would be getting Windows 10. They responded by saying yes there will be Windows 10 upgrades for all Windows 8 devices. In doing this they were encouraging people to buy phones and stating falsely that they would upgrade to Windows 10.
  • stating falsely is perhaps kinda harsh as Lumia support was also under the impression it would be update for all but again that is indee communication from their end...
  • 100% agree. If they had simply made an official statement apologizing that they are not be able to meet their commitment and here are the reasons why I would feel much better about this situation.
  • Plans go wrong sir...
  • "WERE", right? not "ARE" ;) via Windows Central app for Windows 10
  • No it does not favor Microsoft, especially after they said all WP8.1 devices will be updated to run Win10.
  • The main issue to me isn't about the lack of updates, but the fact that the WP8.1 Store will be abandoned. Even if one has an old iPhone that can't run iOS 9, most apps only require iOS 7 or newer. Someone who has an iPhone 4 is able to use the exact same iMore App from the App Store as someone who has an iPhone 6s. The Windows Central WP8.1 app is abandonware and has been for a long time. Posted from my Moto X Pure Edition via the Windows Central App for Android
  • No, my friends iphone4 runs like snail after the ios9 update. As for android, point me a phone which got so many updates as Lumias.
  • I also use iP4S it runs' amazing,I don't like iP but still it runs pretty well for the hardware it has.
  • Still it is far better than W10M.
  • You are just saying that to bash wm. Baseless arguments has become common from you.
  • Actually, the iPhone 4 did not get iOS9. It was dog slow ever since iOS6, and most of the new features of that and later versions were not included for the older phones—not even Siri, even though I had been using the pre-built-in Siri standalone app on my old iPhone 3G before even going to an iPhone 4. Posted from Windows Central for Windows 10
  • You got a great point. One of my friend says his Samsung Grand Prime has become slower after an upgrade to lollypop and there's no point of upgrading it further.
    Now, in case of, say, Lumia 520, it had Windows 8. It got 8.1. It got option to run W10M via insider program.
    Which android smartphone at the price of L520 gets option to get the taste of so many OS? •Posted from Windows Central for Windows 10•
  • Pretty sure I have heard many complaints about how IOS9 runs on 4s.
  • There is a class action lawsuit against Apple for updating the 4S which crippled it.
    Source: http://www.macrumors.com/2015/12/29/ios9-iphone-4s-lawsuit/
  • I think that was because they didn't allow users to revert back to the prior version.  At least we can do that with Windows.
  • I know plenty of people who say otherwise about that...
  • The problem with that is that the "iOS9​" that your iPhone 4S runs is not the same as the iOS9 that more recent iPhones run.  They leave off a lot of features (including some that are software only) for older phones and iPads.  The fact that it's called "iOS9" is more of a marketing version to make technologically ignorant consumers fell warm and fuzzy.  I promise they call it something else internally for software development purposes because the actual code branch is different. Also, everyone I know with an iPhone 4S complains about how slow it is on newer versions of iOS.  Most of them HATE their phones.
  • Still far better than having a useless WP.
  • Please go away! Serious... you really have ZERO to add...
  • Your phone will keep working exactly the way it is now. You can get apps for the next couple of years. Saying "useless" is just being dramatic
  • So basically the same argument that was made to WP7 users. Yet somehow, Microsoft finds themselves repeating that scenario once again.
  • I was one of those users with my HD7. It still works fine, and I can still get apps for it. I don't see how getting W10M is going to change anything. W8.1 is already pretty good... W10M is more refined, but largely the same experience
  • I see...a useless iPhone if indeed far better than a useless Android out windows phone...
  • This will all die down in a week or two I think. I was one person who's used/uses a 1020 as well as a 435, 930 and I have a 950, on Windows 10 Mobile. My experience with the 1020 was the worst by far, and I'm sure plenty of other people would find the same with the 920 which is essentially the same spec other than the RAM and camera sensor. Even the budget 435 is quicker to use, and I've been testing it a lot on that the last few days, it's a very acceptable experience. Don't ask me WHY the 435 is quick on W10M, I think they both have dual core CPU (although I doubt it's the same one, which can obviously make a difference) but the 1020 has more RAM. If the 1020 had the specs of the 930 (but with glance from the 1020 that it was missing) I'd probably Stoll be using it today. I still compare some of my 1020 photos to my 950 photos and prefer them
  • IF the 1020 was my main phone still, I'd be disappointed that it won't ever get Windows 10 Mobile running perfectly, but at the same time I can see why. One downside for us as a whole is that some people may not now buy a Windows 10 Phone, and it could be a large % of the existing user base, but at least the average consumers aren't going to get lumped with something that messes up their phones performance (Like 4S users with iOS 9)
  • But the message of lame performance already went out and big with the buggy unfinished state that W10M was released on their newest flagships (950/XL) which I think is even worse
  • Suddenly I've been reading more on Android Central.
  • What about the 920? ******* hell, i want the update.
  • You know what lesson I would like them to learn? How to provide clear, honest information to their users. Instead of using patronising terms like "quality user experience' they should have come out and basically said this, backed it up with the data and I think this would have gone down better. Maybe they should even have dropped these low performing devices from the insiders program before now so that it wouldnt be such a last minute shock on the actual day the upgrade is released. Just a total bunch of morons when it comes to communication.
  • and how the Lumia 430 get windows 10
  • Because newer hardware runs better, even if it's lower end. 
  • the fact that its run better doesnt mean its outperformed old hardware a gtx950 cant outperformed the gtx690 because its newer
  • I believe you're completely incorrect.
  • For that metaphor to work, you have to compare an entire PC to the phone, not just one component. A quick and dirty example of what I mean: Which would run a game smoother: a first-gen i5 with a gtx680 running at 1080p a current-gen i3 with a gtx950ti running at 480p The 430 doesn't have to work as hard to get a good result (limited by its screen res), and its hardware is far more efficient.
  • This is so important! I get that my Lumia 920 is old and all that. But please, be clear and honest, Microsoft. They should say "these phones will get the update, while these others won't because of this". And "there won't be a second wave of devices being offered the update (or there will)". I'd rather be told the (bad or good) news and move on, and not being left in doubts or speculations.
  • So you think they didn't get enough data from the insider program to make this decision? How more open than the insider program can they be really? People make a habit out of ******** on whatever Microsoft does.
  • Only the 1520 is the phone survived on the 20 series lol
  • It's because of it's beast status.
  • I have a 1520, its running 164 and has been for a while as I was on the insiders, I have had the phone two years, I personally am looking to replace it this year with one of the new "Continumm" capable phones as I want to be looking foreward and not back and I am a realist to accept that at two years it's battery wont last forever, the microphone issue appears one in 10 calls, it's a beast but it's getting old and I am struggeling to understand some of the negative comments here and on all the other (Not just 1020) threads. And you all have a choice, stay on 8.1 (Seems sound advice on the 1020), use the insider to upgrade to 10 with limited upgrade path, or just go and buy a new phone, if you like Windows 10 you will have plenty of choices from OEM's soon, and if you want to try something else, no one is stopping you, but don't think people will support other phones for ever.  
  • Yeah I think its cause of that snapdragon 800 processor
  • Yet the Icon and HTC M8 get no love. Shame.
  • The kicker is that the Lumia 930, the same phone as the Icon has gotten the update. I've installed the 164 release on both the Lumia 925 and the Icon. Performance on the 925 was a bit of an issue, so I believe Microsoft made the right call with the device. But the Icon runs fantastically and is hampered only by the bugs still present in this release of the software. I am definitely not pleased by Microsoft's decision to abandon this device,  which did by the way receive the Denim firmware update (which if memory serves me correctly was listed as a requirement at some point for Lumia devices expecting to update to Windows 10.)
  • Been running on my 1020, the experience is awful. Now that I know it's not going to get better, it's time to rollback.
  • Watch out for ask the contacts you created under Winmo10 not showing up in your people list when you get back to 8.1. They will be there in Outlook but somehow don't synch back to 8.1. Won't show contracts from Live just Outlook which are treated differently.
  • How are we to trust in unite, universal & one windows??
    What is keeping them from starting over yet again..already divided in the store wp 8.1 and w10 apps..where is this extraordinary Windows 10 unified experience going to set in??
    When is our community going to experience one united Windows service?
  • "When is our community going to experience one united Windows service?"
    You're saying this less than 24 hours after they pushed ONE update for Windows 10 and Windows 10 Mobile on the same Insider build. And now production .164 is for all PCs and Phones too. Really? Really. I am dissapoint.
  • Oh I'm my bad, I thought we were debating..should Microsoft include a 3 year old unite.
    I'm on top of the builds with the XL.
    Sorry to disappoint.
  • Don't expect 640xlto be supported after one year!!
  • Damn true because its running on a highly outdated snap 400 processesor
  • Mr. Rubino your arguments are baseless. You're literally just a blind ship Rn. Some of these phones not getting the update are still being sold with $599 price tags and you think users should just be happy?
  • Daniel makes good points, they should realize their phones will not run well with 10, so it's just not going to happen. Stop complaining,
  • He's not making any point to folks who have a Lumia Icon, HTC ONE M8. I didn't spend over a $1000 to be stuck on 8.1
  • I can't say why for those phones
  • I agree with u
  • and they did it with 7.8 and 8 a few years back
  • The best solution, go with other OS like android and ios.. See n wait if window mobile still alive as a mobile or died like symbian os
  • Guess Microsoft just wanted to erase Nokia -.-
  • True
  • And thats exactly what they did, they destroyed the best thing that ever happened to WP, and with it screwed over thousands of talented Nokia employees and destroyed a major brand of the mobile industry. I hope continuing to screw over people will screw them right back.
  • Be quiet. The phones won't work with 10, get that through your head
  • Seems like it. Posted via the Windows Central App for Android
  • But MS supported THE NOKIA Lumia 1520 in the W10M update
  • So why would a phone with good specs like the 1020 not get the update and phones, although newer, do get the uodate?
  • The 1020 has poor specs by todays standard. It was slow for it's own time in fact. I got it on UK launch day and loved it....but it was never a great performer At the time it was restricted by what WP8 could support (that may not be THE only reason, but it was one of them)
  • If 1020 has poor specs then iphone4s should be dead and and gone. But well, is not. Apparently the bigest software company can't do it... Which is something to laugh at...to tell you the truth.
  • I'm pretty sure I read that the iPhone 5 isn't getting iOS 10, it's the way things are sometimes. Anybody still using a 4S should probably have moved on by now but the ones that haven't are probably the ones that don't even care what version of the OS they are using. At least some developers will continue to support WP 8.1, it just won't likely be the large companies with their official apps, but 6tag for example is staying around with updates on 8.1 amongst others. Also for a while people may continue to maintain their 8.1 apps to have a larger audience. It's not too hard to build a UWP and 8.1 version of the app. I'd probably make a WP8.1 version and a UWP version of an app (leaving out Windows 8.1 PC) to cover the widest possible market for now with the best balance of amount of work.
  • Did you read the article?  People are complaining about experience on 1020 so it doesn't get the update.  Who knows, they may optimize for 1020 and others in the future, but don't hold your breath.  
  • How is the dual-core S4 "good specs"?
  • Because each core is faster at 1.5GHz and has more ram. The system only need more cores when it run multiple apps/threads. Hardly needed with freeze-resume nature of WP. My 8X is faster than my 730. I thought you're good at this.
  • For mobile OSs that are designed primarily to run a single task and suspend all others, dual core is fine. Apple only uses dual-core and they are able to smoke many Androids with 8 cores. I think the GPU is more is more of a factor for older SOCs. The S4's GPU isn't up to task. Microsoft had the advantage with low powered devices on 8.1, they don't have the edge in any area that I can think of with 10; unless you have a continum device and value its use.
  • If Microsoft is updating Lumia 430 which clearly has the muuch weaker dual core Cortex-A7. I think Lumia 920 and Lumia 820 should be no problem. The fact that Snapdragon Krait (which Lumia 920, 820, etc is based on) is already Out-of-Order architecture, while the Cortex-A7 is still an In-Order architecture (Yes, Lumia 650 with Snapdragon 212 is still based on Cortex A7!). After all, Snapdragon 800 on Lumia 1520 is also based on the very same Krait architecture on Lumia 820, 920, etc.
    No good reason for Microsoft being unable to provide the W10M OTA.
  • Because the 920 and 1020 really didn't have great specs... the Snapdragon s4 was only dual core and came out over 4 years ago now.   Would you replace the engine of your 20 year old junker if it would only give the car an extra year of run time and cause horrible jarring noises because it wasn't fully compatible?
  • Is Lumia 1320 has windows 10 update
  • The problem here is that on Android and iOS, apps are built to be backwards compatible to older versions of their OS. WP8.1 users are likely stuck with the apps developed for that platform, with few app updates.
  • That's true. The iMore app supports iOS 7 or newer, which means that even an iPhone 4 user is supported by the most current version of the iMore app. https://itunes.apple.com/us/app/imore/id511668903?mt=8&at=10l3Vy   The Android Central app works on any Android device running 4.0.3 or newer. https://www.windowscentral.com/e?link=https%3A%2F%2Fwww.anrdoezrs.net%2F... Windows Central abandoned its WP8.1 app.
  • This!
  • Aweee... I'm Lumia 1020 user. And I'm about to cry....
    BTW thanks! Now I can pick Android or iOS. Have an honourable death Windows phones.
  • Just go then. via Windows Central app for Windows 10
  • Ok
  • Leaving their flagship aside..i pity..i shouldnt have bought 1020
  • Lumia 1020 isn't even close to flagship status anymore. It's old. The hardware is bad in current times.
  • Very true. Just look at the spec of the new Galaxy S7...
  • So, is that list final then or will they add more?
  • Pretty bad excuse for not giving people the option of upgrading those phones. From the videos I've seen on YouTube, the 1020 and 920 ran as good as the new low end phones. There is no way it ran any worse than the 400's and 500's.
  • I don't get it.  You think the handful of youtube videos you watched gives you a better idea than MS how the 1020 and 920 run W10M?  Bottom line is what he said in his tweet: "Higher % of reports of performance issues, lower % of votes of likely to recommend."  How can argue with that?  Actual users of the 1020, likely a high number of them, reported issues and said they wouldn't recommend it.
  • Exactly. I tested my 1020 on all builds from the beginning and it simply did not meet my own personal acceptance level of speed, stability and usability when compared to even a Lumia 435 and when Microsoft asked me, I was one who voted to not recommend the update. Its unfortunate that things did not work out as planned but testing and real usage for months and metrics don't lie. The Snapdragon S4 was already old when the 1020 launched and it struggles at consistency with W10M, works ok sometimes and other times the slowness is unbearable. I would not recommend a phone experience to anyone if I am not confident that their phone, main method of communication, even in an emergency, couldn't be fast enough to help them in a time of need. We look at these devices as little computers but they are phones first and there is a level of performance and confidence that has to be met for all users, to know that their phone will be quick and will not crash or reset when they need it the most. The same for 512MB devices. I've worked on a Lumia project that includes 25 Lumia 520s. We updated them to Windows 10 Mobile, and had to roll back due to instabilities with RAM usage, causing Groove, which a department of our company depended on, to crash every time when playing music from OneDrive. We rolled back to 8.1, waited a few builds, upgraded to 10 again, things were slightly better but not up to our needs and expectations. We bought 25 Lumia 435s and have not had any issues. I voted to not recommend 512MB devices as the user experience varied wildly even in our batch of 25 devices and it was uncontrollable, hoping for a Groove update that could fix an issue (that turned out to be of hardware), submitting countless feedback, calling Microsoft and spend hours on the phone, with the Groove team as well. We were chasing the rabbit down the hole when the truth is, the lack of RAM created severe instability depending on usage cases, apps installed, normal scenarios to where it was impossible to ensure a great user experience for everyone. Many late nights of testing at work, hoping, crossing our fingers, almost begging for W10M to be stable enough to deploy on those 520s when the reality of it is that in the end, we needed more capable hardware and could have saved hundreds of man hours, project time and user frustration if we would have updated to devices that meet the minimum specifications for a smooth, fast and stable Windows 10 Mobile experience. Some readers only see the end result of a phone not being supported but my wife, coworkers, kids, friends and other family, can vouch for, my 60 hour work weeks and stress of deadlines and inevitable project delays due to TRYING to make W10M work on severely outdated hardware, is more proof than any conspiracies that internet commenters can come up with. Microsoft tried to get W10M to run satisfactorily for all users in all normal usage scenarios and it simply was not possible nor feasible with timeframes and budgets. Microsoft even fixed bugs we reported and the devices still had high failure rates and unsatisfactory performance and a lack of reliability. I really wish more readers would look understand how software development works and the importance of the relationship between the software, hardware and final experience for the majority of users for each device.
  • "I don't get it.  You think the handful of youtube videos you watched gives you a better idea than MS how the 1020 and 920 run W10M? " I don't remember saying that. I read the tweet. I'm not arguing with it.
  • This is not about get windows 10 update or not. Its more about customer care, customer satisfaction.
  • and maintaining trust. Microsoft is terrible at that.
  • Totally.  But my pet theory is that this is Microsoft's velvet glove way of breaking with most of their mobile user base (the majority of whom own 512mb and 1gb RAM devices). With more than half of their user base gone, there won't be much pressure or user complaints left, except from the remaining < 1%, and they can keep 'experimenting' on mobile I guess.
  • Didn't iOS release some kind of update I think it was iOS 7, and the iPhone 4 started getting laggy? Probably the same reason
  • That's the reason I went to a windows phone.
  • Yes, they don't want people complaining about poor performance
  • Hmmmm, I wonder if the Lumia 1020 issues stem from the custom-built drivers.....
  • Not getting it now, or not getting it ever? I think the people leaving the feedback were hoping Microsoft would fix the issues, not drop those users all together.  Seems a bit of a harsh move. NO SOUP FOR YOU!
  • My Lumia 635 with 512mb runs Windows 10 on the insider program. Works good , is a little buggy sometimes. I would upgrade to a better phone but I'm with Sprint and they don't even carry Windows phones anymore. They could easily do a little more tweaking and 512mb phones would do just fine, I think they want to cut them out completely.
  • So this means those phones will never get Windows 10 update? Even if in some next builds it gets even better and more stable? I feel sorry for those 1020 users, I mean Phone has 2GB of RAM and not getting the update..
  • This makes leaving my Lumia ICON back in October a good move for me. As much as I loved that phone, I saw the writing on the wall and went to the Samsung Note 5. Which to my surprise, got the Android 6.01 update quickly. It was agonizing to leave my beloved Windows Phone but I just couldn't "wait and see" anymore. 
  • If you wanted to stay with Windows Phone, why didn't you?  You weren't forced out.  You're a Verizon user, so am I.  I used my 928 with satisfaction until it quit working December.  Then I upgraded to the 735 and it's been great.  Plus it was cheap.  It runs as well as the 928, probably the ICON as well.  Now it'll be getting W10M.  You could have stayed. 
  • The app gap was also starting to affect me. We embraced Amazon Echo and needed the Alexa app. And for work, we started to move to several cloud business apps that had no Windows Phone app. I still have my ICON and I keep it updated on the insider builds but I noticed it no longer gets the recent builds. I wanted a 950xl really bad but since it doesn't work on Verizon, I moved on to Android. No, no one forced me but I have to go with what works best for me right now. I still have a heart for Windows Phone and hope to return one day. :) 
  • But the 1020 has a weak dual core processor
    That's the reason not lack of ram
  • Really.  I thought the feedback was to make improvements.  This pisses me off and pushing me away from MS.  I've been a pretty big supporter of MS and stuff like this is just pushing me away.  Way to kick your some of supporters to the curb.
  • improvements AND decisions.
  • Well they didn't mention that 3 years 4 years...blah blah aged phones won't be getting the update..what they did mention was that the phones running wp8.1 will get the update..
    So that's the thing..
  • we suppose to buy lumia to have constant evolution and now what we suppose to do , buy new phones fter so much time waiting !
  • Which one will you buy? WP ?
  • My 1020 definitly needs a firmware update, however i don't know whether the jagged scroll is the effect of it. Otherwise, yes it is quite slow on preview. I was holding on to this phone thinking this kind of an unique phone and may get a special treatment. But I guess I will have to put it to rest.
  • I don't use my 1020 as my main phone so I will probably roll it back to 8.1 to preserve the camera magic that made it a great phone in the first place. Almost all 1020 users bought it for the amazing camera and the camera is still amazing on 8.1, less amazing on W10M. I still use my 808 as an amazing pocket sized camera and we all know Symbian Belle and all of the apps are as dead as it gets. The 1020 will still have a long life. You can keep it on whatever the last Windows 10 Mobile TH2 build will be and deal with some slowness or roll it back to Windows Phone 8.1 and get your speed back and still use all of the apps that are available on Windows Phone 8.1. At the least, I would like to see Microsoft update the Windows Device Recovery Tool OSes to be Windows Phone 8.1 Update 2 for all devices that could not be updated to Windows 10 Mobile. That way, those old devices could get a great send off, better settings, security updates, Bluetooth keyboard abilities and more. I would be fine with having Update 2 on my 1020 as it is a great improvement over Windows Phone 8.1 Update 1. Even doing that would take away resources from making Windows 10 Mobile even better. Switching software and so forth and setting up servers for a new Update 2 update and all of the testing doesn't happen by magic, overnight or for free and by this time, 3-4 years later, it really is time for Microsoft to move on and for users that can, to move on to newer devices as technology moves on to newer experiences and requirements.
  • We should have to confess that this is the reality! Isn't it?
    Apps going gone from Windows phone 8.1 but it's not upgradeable to W10 what a support Microsoft!
    Already I have a 1020 and escape it's camera it has a good performance that is why I was the big fan of Windows phones and always my suggestion and advise to my family and friends was a Windows phone although it's small selection of apps, despite Android and iOS. But now I will never buy a Windows phone and I will never suggest to any one cuz these happens aren't happening in Android and iOS and I will be the witness of 1020 Windows phone 8.1 apps ending.
  • Guys chill Microsoft just announced that there is a second batch update and its only phones with 1gb ram phone with 512mb are the only ones not getting the windows 10 update
  • If it is then its awesome.....
  • Which Lumia do u have
  • Where did you "hear" that?
  • If it was announced then this article wouldn't have been here...So there is no second batch!!
  • Where is this so-called announcement? Nothing from Gabe. Nothing on the windowsphone subreddit. Hell, nothing on this site.
  • hmm nope
  • it is just something they are saying. I own a 1020 and didn't have any performance issue and it works better than 8.1.
  • The 1520 is an amazing phone! I just bought a brand new one (still in the box) for 200$ in case singing happens to my current one. I read the article on Android central and it amazes me that most people miss the point went out comes to windows mobile and 10. The ate stuck small minded in Samsung land. I have been a fan of WP since the the first Lumia running WP 7. It will make me sad if the platform ever goes away.
  • Where did you get your 1520....i need one Soo badly... Pls help
  • EBay most likely
  • So in other words Microsoft can't be bothered to work on improving the performance and is trying to put the blame on Insider Users (as you very clearly did) for the update not coming to the Lumia 1020. Stop making excuses for Mirosoft, they very clearly promised all phones running WP8.1 will get the update, now they are trying to backpaddle and instead of calling them out on it Windows Central is enabling them and trying to justify this BS. And stop comparing WP to Android updates, instead of looking down at how others are doing even worse job at updates, look up and compare the terrible situation with WP updates to the way Apple does updates on the iPhone.
  • Nope. Get a new phone.
  • I would, just 2 conditions: 1. send me the money, as I don't have the income to buy a new flagship each year, unfortunately; 2. Find a phone that is as good as the 1020 in the photography department and can produce RAW format pics.
  • You are right in every aspect!!
  • Exactly!! Right on target.
  • The US exchange rate in Jamaica is US$1.00-$121.00 which means I had to save $1000 day to reach approx. $6,000 so I could buy a used Lumia 928 with a hairline crack for US$42.00 on eBay and wait two weeks to get it. I don't think it's that bad for you. I assume you have a job, I don't have one. And I'm currently saving to buy a 930 which sells for about US$200.00 on eBay which equals to about $25,000.00 in Jamaica. I only have $4,000 of that amount. So you get the idea. Be humble and give God thanks for the economy that you have.
  • He said what? "Get a new phone"?... Microsoft have a new phone? he means Lumia 950/950 XL. The phone with millions of bugs? If Microsoft wants to create a new smart phone, please make a smartphone.. smart in every sense of the word. Like Microsoft competitors have done. Maybe not great, but many of their customers are happy with their smartphone. PEACE.......
  • There is no new phone that has a 41MP sensor.
  • Yeah, Android or an iPhone. MS is run by a bunch of f-ups.
  • Great advice, even though many will choose a new android phone ;) Time to change site name to Windows10Central.com - that'll teach them :D Take some tea and calm down, MS can defend themselves if they want to. Many users will be upset because they do not receive upgrade. Majority of users (who don't read tech sites) do not know about insider builds. MS decision to do WP7.5 and Windows RT again is causing a lot of bad press. Although *20 users can use dead-end preview build (I have no faith that all current bugs will be fixed in 10586), WP8.1 is actually pretty good compared to that.
  • Good has spoken. This is the only truth.
  • No they don't want to push the update if it's bad, they might later
  • Okay :)
  • I just updated my L920 to 14291.1001 without one single problem. Runs very smooth. (reg hack)
  • I have Lumia 920 too
  • How did u do it
  • How
  • Sorry, but gunna have to call BS on "without one single problem"... That's a bleeding edge build, & there'd be no lower-level optmisations (dvrs/firmware etc) that tie-in with the OS build, unlike much newer devices. Even on far new models users have lots of bugs/issues, let alone a 920 on that build. You'd be much more likely to have "not a single issue" on the latest Threshold build 10586.164 (availble on Release_Preview ring & "for now" Slow ring) But even with it you should have issues, as I've hand a number of issues with my 1020, & they're both very similar hardware-wise.
  • I know that trick too :P
  • I thought Redstone builds were only for devices that shipped with w10 mobile. Please tell me how u did it. I have build 10586.164 on my Lumia 928
  • In other words...... Let me say my first lumis 810 after a couple months out was pul out from sale by Tmobile. Now my  Lumia 1020 I need to blame phone users! Is a phucking bullshit MS.  
  • Guess what Microsoft released the update for 930 but left the Icon (929) out. They are exact same hardware, how do you explain that. Poor judgement and decision by Microsoft
  • That's Verizon's ****, dude. via Windows Central app for Windows 10
  • As someone who invested in a Surface RT and a Nokia 1020 less than three years ago, I'm feeling pretty abandoned right now :-(
  • I feel for you. You're taking it in the shorts twice.
  • How would you feel if MS gave you a consolation feature update for your 1020 like what they did with your RT device?
  • I feel you. Microsoft promises too much.
  • WP7, WP8, SurfaceRT... :) Oh well, it's understandable I guess, as is consumers moving to / staying on other platforms.
  • I don't see why you guys keep kissing Microsofts a**. The HTC ONE m8 isn't getting windows 10, neither is the Lumia icon. These are >$500 phones and I'm stuck on an unupdateble phone. Screw this windows world.
  • I can see how you feel.. Snapdragon 801 based HTC M8 and Lumia Icon is abandoned over the Tiny Lumia 430.. MICROSOFT IS UNFAIR!!
  • Totally unfair.
  • Icon is getting the update
  • Where has it been stated that the Icon will receive the update?
  • Actually what is main problem? Chipset? No driver? Posted from Windows Central for Windows 10
  • Microsoft dont want support old hardware. That is the main point. Rip Ceo Microsoft
  • "Microsoft dont want support old hardware."
    Yet they let those phones on the Insider program to try it out. Your argument is fail. You're just upset because you didn't get an update and won't get a new phone.
  • There is a chance of getting update for all the left over phones like, Lumia 1320, in second wave release. How can you all confirm that those phones are no more eligible for windows 10 mobile upgrade. Do MS said this anytime...?
  • Are there any decent mid range Lumia that I can buy today? 650 is not available in India. 950 is too expensive. 640 XL is an year old device that may not receive update after an year or so. 550 is just crap. Where is 850 and 750? Now answer this please.
  • That's baloney. It should be pushed to phones that can handle it. ​
  • Windows 10 was already feature complete in November. There was no amount of "pushing" would have helped and still get windows 10 out the door. They would have just kept pushing back the date of roll out.
  • Heez
  • Argh! My Lumia 1020 is so buggy and crashy on windows 10! **** Microsoft! I'll get an Android!
  • That is why it is not getting an official update.  Good luck getting updates on Android.
  • +1 I knew some wild hurr was going to say that. "switching to android hurr durr"
  • I read Rage comics too much
  • At least with an old version of android you still get new apps... And more apps to begin with.
  • Yes your completely right
    We should have to confess that this is the reality! Isn't it?
    Apps going gone from Windows phone 8.1 but it's not upgradeable to W10 what a support Microsoft!
    Already I have a 1020 and escape it's camera it has a good performance that is why I was the big fan of Windows phones and always my suggestion and advise to my family and friends was a Windows phone although it's small selection of apps, despite Android and iOS. But now I will never buy a Windows phone and I will never suggest to any one cuz these happens isn't happening in Android and iOS and I will be the witness of 1020 Windows phone 8.1 apps ending.
  • I was thinking about getting the 1020 a year ago but opted for a bigger screen with the 1520. So basically what they are saying is we couldn't figure out the problem so we are abandoning it, makes you wonder sometimes if they fully know what they are doing. It's kind of like when I had a Infinity G20 a few years ago and it was giving me problems, so I took it to the auto repair and they could not figure out why and what the problem was. So I took it to the Infinity dealership repair service, and of course they figured it out and fix the problem. Here is where I am going with this, Microsoft don't know what the h8ll they are doing cause they fired everyone from Nokia. So who the hell you expect was going to fix it when they obviously don't know why and how to fix it. Call me out on this if I am wrong, but you all know it's true. When you fire people who could have fixed the problem, you can't depend on someone else who had no idea of how it even came together.
  • Touchdown... I rest my case !
  • Exactly. This is the truth.
  • Good one!
  • After all these comments, I think MS got a promise problem because they said since 2014 that you can get Win 10. to all devices that have 8.1. And no, when my device L1020 dies I'll say goodbye to W 10 mobile and hello to android phones. Not because I will, but the promises...
  • W10M and Window Phone is already dead. Rip yeahhh :D back to android
  • Same here. To the Android for the 1st time.
  • You don't even have a WP
  • Yes.. I have 3 device lumia. L1020, L520 and L630..
  • lol, enjoy those frequent OS updates on Android. That'll show Microsoft.
  • lmfao, honestly! I've used a lot of androids (now with the Nexus 5 as I await the Elite X3) and when it comes to updates... apart from the Nexus and the MOST RECENT flagships (even these ones take months), the entire update process is just SMDH'ish
  • On Android you can at least install Cyanogenmod or something like that.. on Windows you had Insider program, but apparently, not anymore for everyone. On Android you have most of the apps available for the old 4.2 JB version, on Windows when the app is updated for W10, the support for 8.1 is gone. The major issue with Android is a slowdown by the cache files. Something like that was non-existent on 8.1, yet on 10 people complains about slowdowns (which are fixed by hard reset).
  • Well... I came from Android, 3 years with it. Not a fun platform unless you're willing to spend money and time. Point is, not a finished product, at all. Unless you buy a Nexus, I guess.