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How well does the Surface Book 2 hold up after a year?

Surface Book 2 with Dial
Surface Book 2 with Dial (Image credit: Windows Central)

The Surface Book 2 is by no means a cheap PC. With the 15-inch model hitting over $3000 for its maxed-out configuration, a big question of value hangs over it, particularly when so many other PC manufacturers are offering some truly great alternatives.

I currently have the 15-inch 512GB SSD model, which incorporates 16GB of RAM, quad-core Core i7 processing, and a discrete GTX 1060 GPU. I moved from the original Surface Book to a Razer Blade 15 because I found the limitations on the internals of the OG Book to be too restrictive. However, I found myself really missing the Surface Book's from factor, with a 3:2 aspect ratio, and a digitizer touch screen for inking.

I've already written about what I'd like to see in a Surface Book 3, but I thought I'd answer some questions about how the Book 2 is holding up after a year of daily abuse from yours truly, across gaming, general work, and other use cases.

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Still going strong, (mostly) problem-free

Surface Book 2

Surface Book 2 (Image credit: Windows Central)

There's a stereotype that PCs degrade over time, and that's certainly true in some cases (and perhaps all cases if the amount of time is long enough), but the Surface Book 2 has proven to be effectively like-new, after a full year of near-constant use.

It's easy to clean, with metallic surfaces, simple occasional wipe down with an anti-static cloth is usually enough to keep it feeling like new. The keys too have survived literally millions of keystrokes, with no pesky space bar issues or key-travel degradation (hi Apple). I'm more than confident my Book 2 will survive many millions more, too.

I make some bad habits of eating at the PC as well, and while some other laptops can trap crumbs and other sorts of debris underneath the keys, I simply haven't found that to be the case with the Book 2. The gaps between the keys are so miniscule that it's simply hard to get anything lost underneath the keys, and if you do have a bit of a snack-binge, it remains super easy to clean.

Some of the other "unique" aspects of the Book 2 design pertain to the hinge, whose vaguely controversial design has been the subject of scrutiny. After a year of opening and closing, it's still as stable as it ever was, (almost) openable with one hand, despite the magnetic clasp. Where it fails however, sometimes, is that it seems overly sensitive to detecting detachment from the base, when you're simply just trying to close it.

I'm not sure if that's a problem with my unit specifically, but it started happening around last summer. I'd close it or angle the display downwards a bit, and that familiar Windows "device disconnected" sound effect would chime, informing me that the d-GPU was no longer being detected. A simple de-attach, re-attach generally fixed the problem, but it's still rather annoying to have to deal with. Which leads me to our next section.

Unmatched versatility, with some redundancy

The Book 2's signature feature is the fact it can detach, separating the base unit from the display to take on a more tablet-like form factor. The d-GPU and main battery is housed in the base, along with the keyboard and trackpad. While the tablet portion houses the CPU, and its own dedicated, albeit much smaller battery. While I can see that some users may get a lot of use out of the tablet "clipboard," as Microsoft calls it, I can't help but feel that a 15-inch tablet is virtually useless. It's huge, it's unwieldy, it's heavy. It's not comfortable to hold, and it also presents a bunch of extraneous issues, such as the phantom detachments I mentioned earlier.

The main reason I use the tablet mode is to... simply reverse the display, and set it down into canvas mode for inking. A 360 degree hinge would make far more sense, though, for this sort of functionality, as seen with Lenovo's Yoga books or some Dell XPS models.

As annoying and inconvenient as it is to detach the display to set it down into inking mode, drawing on the Book 2 is utterly sublime. The large display is great for getting a wide view of your canvas, and if, like me, you're fairly new to the digital art medium, transitioning from paper to digitizer is far more easy when you can see your inking right underneath the tip of your pen. The latency is virtually imperceptible, and the palm muting and tilt shading all work flawlessly as if I'd purchased it day one.

Another issue stemming from the Book 2's unique design pertains to its power draw, which we've written about fairly extensively before. This thing is powerful enough to run high-end graphics applications and intensive video games, with a Core i7 quad-core CPU and a GTX 1060 graphics processor, but maddeningly, it doesn't draw enough electricity from the wall to power the device to its full potential. When running a game on high settings, which the Book 2 is more than capable enough to do, the battery can drain out even when it's plugged in.

The Book 2 feels almost like a super-thin portable Xbox One S for gaming.

Eventually, you'll end up in a deadzone where the Book 2 automatically throttles itself to save power, cratering OS performance across the board. Effectively, you end up paying for hardware you can't use to its full potential in a lot of scenarios, which feels like either a gross oversight at an engineering level, or some kind of hard limitation on the form factor proposition. I'm not an engineer at all, but it feels odd for them to have included an option for such powerful internals while not giving the Book 2 enough power to run them properly.

USB-C too for external monitors.

USB-C too for external monitors.

That said, it's still kind of awesome that a device this small, this light, and this thin, can run games competently at all (as long as you're willing to knock down the resolution to stop the battery draining out). The Book 2 feels almost like a super-thin portable Xbox One S for gaming in that sense, performing admirably at 1080p complete with Xbox wireless connectivity on the 15-inch model, for direct controller connections. All the PC games I play regularly, like Heroes of the Storm, Stellaris, World of Warcraft, and Overwatch, never give me a shred of trouble, at least when the OS is working properly, that is.

The problem is … Windows?

While my Surface Book 2 is stable as of writing, throughout the year that hasn't been the case. Microsoft has pushed at least a couple of updates that have caused me plenty of issues, from the dreaded phantom d-GPU bug all the way up to intermittent Blue Screens of Death, something the company acknowledged (and fixed) last summer. Still, I think I've had to fully refresh/reinstall Windows a few times on the Surface Book 2 to solve driver problems, especially pertaining to d-GPU detection, and also to roll back updates that caused other types of instability. Sometimes it has been a case of reinstalling a driver or booting via the BIOS menu (which, for some reason, seems to fix a lot of problems), but sometimes it simply hasn't been enough.

Additionally, it feels like Windows 10 is still a little bit behind the Surface team when it comes to the "marriage of software and hardware," so to speak, in the sense that the touch-oriented tablet mode on Windows 10 is still, simply rather bad. Some of the problems are trivial, like the non-centered full screen start menu, while others are a little more pervasive.

Navigating via touch is slower and clunkier than it was on Windows 8 in general, and the Windows 10 app store is arguably worse than ever for touch, supporting primarily apps optimized for full desktop, mouse and keyboard-style use. That's not a problem if you plan to use the Book 2 mostly on your desk, as I do, but you're also paying a premium for the 2-in-1 versatility. The hardware might work pretty well for this, but the software support simply isn't where it needs to be over all.

The Surface Book 2 is still the best PC I've ever used

I have a bunch of gripes with the Book 2 after a year, but I still find it to be the best, most-polished PC experience you can get today. The hardware is as gorgeous as it is hard-wearing, Microsoft service support is rapid, and I just can't get enough of that pen. While I have problems with the detachable display, the overall form factor is sort of infectious. I love how slim and light this thing is, while rocking serious power. Also, there's just a ton of small details that coalesce into a greater whole. The oddly satisfying magnetic connector for the power supply, the flat edge on the Surface Pen for magnetic storage on the side of the display, SD card slot support, and instant sign-on via Windows Hello (which still feels crazy futuristic).

I hope Microsoft can iron out some of the shortcomings across the OS and finer hardware details in any prospective Surface Book 3, but the fundamentals are nailed so thoroughly that it's just hard to look at other PC manufacturers right now. The future of Surface is bright and exciting, and the Book 2 slammed that home for me harder than any previous Surface devices so far.

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Jez Corden
Jez Corden

Jez Corden is a Senior Editor for Windows Central, focusing primarily on all things Xbox and gaming. Jez is known for breaking exclusive news and analysis as relates to the Microsoft ecosystem while being powered by caffeine. Follow on Twitter @JezCorden and listen to his Xbox Two podcast, all about, you guessed it, Xbox!

  • such a wonderfully timed article. I love my SB2 and I've had mine for nearly a year... but the screen cracked yesterday in transit between a customer visit and hotel :( no fault of my own, I'm always careful, have looked after it diligently, it just went. Luckily I can still use it for now, but even for a thin line down the screen it's driving me crazy! Cue the £533 bill to get a refurbished replacement as warranty doesn't cover accidental damage :( :(
  • Ouch!!! :( that sux.
  • For the love of god replace the ssd if you pay for that amount. If you are going to have to spend it and the screen is already off, throw a 2tb nvme in there. Proof yourself for the future.
  • Question, at what point during the battery drain does it hit the wall where it starts to throttle? Is there anyway to change the power options to prevent throttling?
  • It only starts draining the battery when gaming or under really heavy load (both CPU and GPU etc).
    But yes, you can easily switch power mode from "best performance" to "better performance" (or even "best battery life"). That will limit system performance and stop the battery drain.
  • I use my SB2 for editing videos and gaming and I've never seen a real battery drain issue. I played the Anthem demo this past weekend for about 7 hours nonstop Saturday and battery was at 99% when I stopped with no percieved performance change while playing. 40-60FPS, high settings playing on 2 monitors, one at a time, one at 1440p external monitor and inbuilt monitor. I'm currently playing assassins creed odyssey with various play session lengths from 10 minutes to 5 hours and I've never seen battery be below 98% when finished. Averages 40FPS, high settings at 1440p external monitor, and 1080p inbuilt monitor. I shoot wedding videos and leave projects rendering overnight- some videos go over 2 hours in length, all 4k footage, and I've never seen my battery drop below 100% while exporting. If you use the surface dock, gaming will slowly reduce the battery (rendering 4k does not), but I've never seen games deplete my battery in a meaningful way with the normal charger and I can't imagine people are pushing their devices harder than I am. When plugged in, I always have battery slider to max performance and I'm running a slight gpu/CPU overclock. I've had 2 SB2's, the first was destroyed via a car wreck and both have behaved identically in terms of power draw. I read all of these battery drain issues all over the internet and never really experienced them. I run my SB2 into the ground playing AAA games as high as the options usually go and edit massive high res video files regularly and I've never seen the battery drain below 99-98% in many hours of nonstop 100%CPU, 80%+ GPU usage. Given that 5 hours of assassins creed odyssey on high settings takes the battery to 98%, that's not what I'd consider an issue, honestly. When I got my first SB2 all of the "power drain" reviews made me alllmmoosssttt not buy it. I went ahead, inspired by a return period, and I've never even thought about the battery draining when plugged in since. Not sure what others are doing to promote battery drain when plugged in or if there was a huge batch of faulty chargers not supplying the SB2 with full power (did anyone with battery drain use a power meter to see what their power adapter was pulling from the wall?) but my 2 units didnt really drain at all, and that's under VERY heavy usage.
  • Yes, the problem is mostly with the Surface Dock (and other docks with lower output) which I use at home. I also played the Anthem VIP demo last weekend, connected to the Surface Dock and the power mode slider on "best performance", and after several hours in the game the batteries were as low as 40-60%. I've tried to get the game running well enough at 3440x1440 but had to lower it to 2560x1080. Single 35" 120hz curved monitor connected via miniDP, built-in monitor turned off. The Surface Dock is great in all aspects except power output. One simple magnetic connector (Surface Connect) for everything. But I really hope they'll release a updated version with 100+W output.
    It really hasn't been a big issue for me as these days I rarely play a game for more than 4-5 hours at a time. After a short break the batteries are charged up and ready for more. Which tool do you use to overclock your CPU+dGPU?
  • I found these two great guides. Surface Book 1/2, Surface Go, and Surface Pro 6 multi-monitor docking (2018 update) Surface power supply FAQ
  • Cthugha, I also wish MS could upgrade the Surface Dock.
  • ERR0xx, really similar to my experience (although I'm doing vr rather than games). I assume "solving" the power issue would mean a heavier and bulkier power supply, which I would not prefer. (I walk to work and portability is important to me.)
  • I've read several other Reddit comments and there is a 100 watt usb-c that will keep the battery charged with heavy graphics use. The surface connector tops out at 95 watts I believe? (The USB adapter pulls some wattage from the 1/2)
  • See my above post in regard to my battery drain, but the included wall charger is rated for 102 watts output and my power meter says it actually pulls 115 watts from the wall.
  • Would you mind sharing that grayscale wallpaper? Preferably in 3440x1440 ultrawide. Nice article btw! I also have a SB2 15" and completely agree with your bottom line.
    I haven't experienced those d-GPU detection and instability/BSOD issues you mention. My only issue has been network connection getting suspended after the screen was turned off ("connected standby" not working), but that was resolved early summer. Haven't reinstalled the OS even once and it's still performing like new.
  • Windows 10's Tablet Mode has long been a sore spot for me. I hope Microsoft seeks to fix it with 19H2.
  • My SB2 13" i7 is great but had never been as consistently zippy as I expected. It frequently boggs down and takes a while to open small simple apps or sites as though as it's tasked even though it's not. Been hopeful of a firmware update to make it better but none yet.
  • original Surface Book going strong too
  • Still rather annoying to me that the SB2 didn't have a fold over screen, and the Surface Laptop doesn't either. It just seems to fly in the face of what the Surface team had been advocating from the start. Also having to reinstall an OS "a few times" in a year would be most unacceptable to most folks, although I realize power users put their OS's through much more stress than the average joe. Microsoft needs to address overall stability, and it appears as though they have not put any recent efforts into improving the touch interface AT ALL. I keep seeing all these improvement lists in the insider builds, but none of them ever address improvements to the touch interface. Maybe that means they are working hard toward their new touch interface for their new form factors to come? Forgive me, I'm just dreaming; I remember a time when Microsoft was in the business of making my mobile dreams come true, sigh... I miss that ****.
  • I had the Surface Book 1 with discrete GPU for two years. I found the form factor to be more of a novelty than useful for my needs and it added considerable weight and size. I've now had a top specd Surface Laptop 2 for 3-months and couldn't be happier. Its far lighter and compact. I don't game, so I don't miss the GPU and the upgrade from a dual to quad core proc has made a huge diff.
  • I'm a big Surface PRO lover but a bit performance hungry. I would consider SB if it had kickstand for good tablet experience.
  • My day 1 SB1 is still going strong as well. Battery life isn't as good as it once was of course as it's been 3 years but everything else is still really solid. I have noticed lately that right after windows boots from shutdown, if I click on file explorer, it takes a good 5 or more seconds to open. Not sure if that's because it still discovering the SD card and thumb drive that is always attached or not but it can be annoying.
  • I have had my SB1 for a little over 2 years, and while the battery life has degraded around 15% (according to the PowerCFG Battery Report) it still delivers the promised ~12 hours of local movie playback... though I too noticed the sluggishness of file explorer, even compared to my 8 y/o Asus Notebook (with upgraded SSD)... so it is definitely weird... maybe indexing issue or something. I don't have a permanent SD card or thumb drive. The only issue that drives me crazy is an audio crackling noise from the speakers when going into or out of sleep.... I still haven't found a fix for that.
  • I cracked my screen as well, after 9 months, when taking it out into the field for rapid viewing of drone imagery. I leaned back on it by accident when it was still in my computer bag, and heard a dreaded crunch sound. Fortunately, both the finger & pen touch capabilities still work, which wasn't true when I similarly cracked the screen on my Surface Pro 3. I'm still using it cracked (since it's expensive to have replaced) and so far, so good. It is a nice, flexible computer but I wouldn't recommend it for "rougher" situations.
  • Thanks for your article. I'm approaching a year with my SB2 15 with the same specs as yours. I haven't had the dGPU or blue screen issues. Sometimes on wake up my Bluetooth devices (Surface keyboard and Precision Mouse) don't connect right away, but I'm not sure that if that is the SB2 or the devices. I will disagree about the clipboard. I don't find it too large and certainly not at all "heavy." I pull off the screen to do crosswords with the pen and catch up on the news and read e-books. Normally the SB2 is connected via USB C to HDMI to my 27 inch 4K monitor. With the SB2 screen turned off, I get great performance from the monitor on everything: videos and games. The SB2 connected to this monitor is the best "all in one" PC I've ever had.
  • See my above post in regard to my battery drain, but the included wall charger is rated for 102 watts output and my power meter says it actually pulls 115 watts from the wall.
  • My one-year anniversary for my Surface Book 2 15" comes in about a week. I agree with the review: the SB2 is "the best, most-polished PC experience you can get today." I was afraid it would be too big, but no, it's easy to tote, and I love having the huge screen. I thought I'd mind detaching the screen rather than just unsnapping it (as with a Surface Pro 3), but I actually like the stability of it and find the process very smooth and convenient. I love the pen and use it all the time. The magnetic pen holder on the side of the screen is genius. The touchpad/typing are great, the screen is gorgeous. I find the battery life to be excellent if I can work in power saving modes. (I bring the power supply along with me if I'm going to be doing a lot of high-performance things, but the battery lasts forever for office-type tasks.) The issue with power drain with the graphics chip is negligible for me (I do work in virtual reality, not games, and am very happy with the performance. There is a very slight battery drain over several hours, small enough that I wouldn't notice if I weren't looking for it.) I do music production, video production, and multi-media work and the SB2 handles it all beautifully. Having desktop power in a portable device is wonderful. (It's the first time I haven't needed two computers, one for portability and a desktop for power.) I've had flawless performance except one thing … the device draws power when sleeping, when you close the lid and leave it on. So, unless I'm only going to be sleeping it for a few minutes (moving between rooms or going to a meeting or something like that) I have to turn it off when I'm not using it or it drains the battery. (Fortunately the boot-up time is pretty quick, but still....) This is the only flaw I've found in an otherwise perfect computer. I saved up a long time to buy this computer, and I'm super-happy with it.
  • I use hibernate instead of sleep (with fast startup/boot feature unchecked disabled, more trouble than useful) and hibernate set on close lid. Fast startup, remembers your tasks and no issues in contrary to sleep.
  • Yeah, sleep with fast startup is the ONLY issue I've had where the computer hasn't acted exactly as I expected it to. Sometimes i go to turn it on, and the screen won't turn on until I undock it and redock it, and then it's all good. Turned out that sleep mode is the culprit.
  • ochhanz, Great idea, that does help a little. Thanks!
  • Oddly enough, I just hit my 1 year anniversary of my SB2 as well. Almost to the day. And it still looks and works as if it were brand new. I must admit though that I have that moment when I'm flipping the screen around where I think "Why didn't they just make it hinge all the way over?" but it is fun watching the Macbook users think for a moment I'm ripping my laptop apart only to see the awe on their faces when I spin it around, lay it down and start drawing on my screen.
  • On my Dell XPS also a Mac-User was staring shocked as he thought i would crack it.
  • It's such a great machine. Battery life on the 13" SB2 is amazing, I don't even have to think about it. Agreed kickstand on the tablet portion would be nice.
  • Microsoft intends you to undock the clipboard, re-dock it, and fold it around and use it as a tablet that way. Personally, I struggle to see the clipboard as anything other than a gimmick. It almost makes me think Microsoft envisioned other hardware that would interface with the clipboard (maybe like the SP3-style dock) but killed it because they realized they were cannibalizing their Surface Pro sales by doing so. I played with the clipboard one time I think since I've gotten it, and that was just to try it. But it just felt unsecure, and Windows 10 Tablet mode doesn't help matters.
  • A kickstand would be awesome :) I would definitely use it as a tablet more if it had a kickstand
  • It's a great device. I don't often use it as a tablet. My pro 4 just feels more....tablety :P My setup consists of the Book 2 being used as my laptop and SP4 as my all day note taker (massive one note fan) and entertainment device after work. Maybe one day I'll start using it as a tablet more, but even at 13" inch it feels too big to be a tablet. It's not heavy, at all. In fact, it's really light. But it's just unwieldy as a tablet. So yes, Great device. Great Hardware. But have to agree, Windows is the achilles heel. I've had to rest windows from a clean install 4 times in the past 9 months. Things just seem to go wrong with the OS. It'll run fine for a while and suddenly apps won't open, or the blue screen of death will start putting in frequent appearances. My Pro 3 and Pro 4 have one ever had to be clean re-installed once each, in a 4-5 year time frame. Dunno what it is with the Book 2, but it doesn't play particularly nice with Windows 10, and that's just bizarre. And Edge....OMFG...I can totally get why Edge is moving to Chromium. I adopted Edge the moment it came out. In fact, I was part of the early adopters running Spartan. I don't get what the Edge Engineers have been up to lately, but the past 3-4 months has been as buggy as hell on my book 2. Flickering screen (only in Edge, other apps are fine), freezing, jumping and randomly opening tabs, etc, etc. Friggin nightmare. Ok, so putting the particular problems with Edge aside, Windows 10 still feels unfinished. And yes, I get that it'll never actually be "finished" in the true sense, but there are issues with W10 that should have been resolved ages ago. They really, really need to get a team of **** hot engineers working on how to make tablet mode better
  • Haha Jcmg62 I think we made the exact same transition: SP4 to a SB2 13.5"! The SB is an amazing laptop and similarly can't really use the clipboard in real scenarios. For me, the absolute BIGGEST barrier is the bloody on-screen keyboard, it never pops up reliably for textbox input on webpages and the hit detection is very poor. MS really need to crack on that. They do OneNote great though. Big user here too. Although I use it on my SB2, the battery life is just stellar to bring anywhere without a socket and not have to worry about power. I get the SP4 has a far better form factor for note taking, but how on earth do you get it to last all day? That's mad. When the SP4 was my daily driver my charger will be permanently with my Surface, and I was constantly managing its battery level. It had about a 2.5 hour battery life with moderate use.
  • Had this device for about 7months now and I so far have a love-hate relationship with it. It has its good point but sadly there are just some things that annoy me.
  • I have a Surface Book 1 that I bought from a coworker. It's what got me off the Apple platform (although I am issued a Macbook from work). Having been a mac user since the 90s I missed out on pretty much every version of Windows until Windows 10. I love using this laptop. I don't understand why so many Windows users hate on 10 or the Surface Book. At least the ones I have talk to always have something negative to say. And by the way I've never experienced any of the issues mentioned in this article. I run a lot of design and developer software and have yet to go through a reinstall of the OS or even experience a slow down. I don't game or download any strange apps. Just from the year I have had this device, it's put me on board for a Surface Book 3.
  • Don't worry everybody surface book 3 will be coming out this October.
  • "Some of the problems are trivial, like the non-centered full screen start menu, while others are a little more pervasive"... It's not really "non-centered" as you can add more Tiles and Tile Groups; another row of Tiles beneath, and another Tile Group to the right, also being able to add even more, so it would and also never would be Centered or Non-Centered!
  • I have a crack in the bezel (right corner) and a dent in the tablet section, but It's holding up great. I5 is worthless for gaming, surface dial is almost never used (only volume) but the pen is great for InDesign and Photoshop. Best purchase ever.
  • I'm at a little over a year with my 15 inch SB2 and it's easily the best experience I've ever had with a laptop. The key thing is versatility, between using it docked to an ultrawide 32inch as a desktop replacement, flipped over in easel mode to brainstorm and sketch, to laptop mode in a coffee shop and VR mode with my Samsung odyssey plugged in, to portable gaming with an Xbox controller... Whew NO device offers all that. I use it 80% docked but its that other 20% when I need to do something special when you realize it's value.
  • Yes my SB2 is going strong. I'm also a clean freak with it, but I noticed something the other day.
    The touchpad is getting "wear marks" which I'm a bit disappointed with. It's just general wear and tear and I'm okay with that (nothing can be brand new forever), but I thought it was glass? Glass shouldn't wear like that? That said, you can only notice it when it's cleaned and from a certain angle. When it dries, it basically disappears.
  • sounds like you've worn the oleophobic coating off of a couple spots. While there are some products that promise to replace that coating, I've personally never seen anything that proves that they actually work.
  • Beem using my i7 15 inch SB2 almost for a year now and am supper happy with it. The only issues that I have is that tablet mode sucks if im honest about it and amazingly enough when using touch gestures it lags which really should not happen at all, but hopefully it will be fixed with the incomming windows 10 update. Hardware wise I think the only thing I would change is to add a kickstand to the tablet part and make the keyboard usable throught bluetooth (that would be amazing for photoshop and lightroom use). This is a 4 in 1 device like no other (laptop, tablet, wacom tablet and gaming console) and I love it to bits.
  • I'm sorry to hear that the Surface Book 2 is the best PC the author has ever used. Because there are better options out there. Ones whose manufacturers don't screw up the machine with poorly-tested software updates. Ones that don't randomly give you an "unrecognized USB device" when attaching the tablet to the keyboard base. And most certainly ones who run a heckuva lot faster in tablet mode than the SB2 does. For that matter, even docked w/the base, the whole machine doesn't feel nearly as quick as it should. I really *want* to like my Surface Book 2 - but I've had better machines, both PC and Apple. I've given it a year and a bit, but I think it's going up for sale this week.
  • May I know what are the alternatives compared to Surface Book 2 which has the following features:
    Gtx 1050
    Touchscreen input with surface pen support
    Decent battery life (6-8hours) Having a separate form for keyboard and tablet isn't a thing for me as I had found it akward to hold a 13 inch tablet for half an hour when watching youtube
  • Having to reinstall Windows is unacceptable. I've been running Surface Pro, Surface Pro 3, Surface Pro 4, Alienware 18 SLI, Alienware X51, and an Alienware Aurora for years. If I have to reinstall Windows, it is because I loaned a device to someone that clicks on things they aren't supposed to click on and I'd rather perform a fresh install than spend time troubleshooting/cleaning the system (maybe two or three times across all devices?), I was in preview program (long ago), or I am reinitializing it as a hand-me-down to a relative. Microsoft provides great tools for optimizing what is running in the background, on boot, etc. Together with Defender, I've find the entire computing experience precisely what I'd expect and wish the same experience for everyone. Still, thanks for the ownership feedback. I've wondered about a SB2 or a Surface Laptop for a while. I still haven't convinced myself I want a mobile replacement for my Alienware 18 (for gaming while traveling) or for the SP4.