Surface Book 2 hit with BSOD errors after cumulative update for some users (Update)

Surface Book 2
Surface Book 2 (Image credit: Windows Central)

Updated December 7, 2018: Microsoft has now pulled cumulative update KB4467682 completely following reports of blue and black screen errors from users. In its updated release notes, Microsoft states: "As a precaution, we have removed this optional update from Windows Update and Window Catalog to protect customers." A fix for the issue is still expected to launch with December's Patch Tuesday updates next week. The original story follows.

If you've been experiencing the dreaded Blue Screen of Death (BSOD) on your Surface Book 2 recently, you're not alone. Microsoft has confirmed that a recent cumulative update for Windows 10 version 1803 (April 2018 Update) is causing havoc for Surface Book 2 users, causing the company to put a block in place.

The update in question is KB4467682, which began hitting Windows 10 version 1803 on November 27. In an update to the release notes (via Reddit), Microsoft detailed the error as a known issue:

After installing this optional update some users may get a blue or black screen with error code, "System thread exception not handled."

As a temporary solution, Microsoft recommends using its blue screen troubleshooter. Some users have reported success with uninstalling KB4467682, but getting a BSOD in the middle of the process could wind up bricking your Windows installation. For now, Microsoft has put an upgrade block in place for Surface Book 2 users, so you shouldn't be prompted to install the KB4467682 going forward.

As for when the issue will be fixed, Microsoft is promising a resolution will be available in the December 2018 security update release. That should mean a fix will arrive on December 11 as part of Microsoft's monthly Patch Tuesday updates.

Dan Thorp-Lancaster

Dan Thorp-Lancaster is the former Editor-in-Chief of Windows Central. He began working with Windows Central, Android Central, and iMore as a news writer in 2014 and is obsessed with tech of all sorts. You can follow Dan on Twitter @DthorpL and Instagram @heyitsdtl