Lingering issues with the Nokia Lumia 900: Purple screens, dead buttons & rattles
From purple screens to rattles to unresponsive buttons, the Nokia Lumia 900 still has a couple of nagging problems for a few of us. Here's what people are complaining about most.
The Nokia Lumia 900 seems to be doing well for AT&T and for some reason we can't leave our glossy-white one out of reach for long but there are still plenty of bugs and issues rolling in to our inbox at WPCentral. Although that data-bug is now history thanks to a quick response from Nokia these few, seemingly random issues are plaguing numerous Lumia 900 users. We'll go over a few:
- Purple screen - Grays appear with a purple hue when the display brightness is set to low (or automatic and goes to low). Although it could be a software calibration issue it doesn't affect all Lumia 900s, in fact it's just a subset that are out there. Our own glossy-white Lumia 900 has this and it's quite obvious when on the low-setting. You can commiserate with others in our forum who are having this problem. Nokia seems to be trying to isolate which builds it may be and you can submit your device information in this Nokia help thread.
- Camera button won't wake the phone - This issue is caused when the device is powered off/standby and you hold the camera button to launch into the camera app. It's actually easy to replicate: Run any app and leave it on screen then power off the phone. Now try to hold-n-launch the camera via the shutter button. It won't work. Turn the device back on, exit the app, go to stand by and now try it and it will launch. We've had it happen even without an app running under lockscreen. (Thanks, Sepatown for the replication trick)
- Vibrate feature rattles - We complained about this in our 900 review and even have a video of it compared to the Lumia 800. In short, the vibration feature rattles to different degrees on many Lumia 900s often sounding like an electric razor. Once again, the problem is on some phones while not on others. You can follow the threads here at WPCentral and Nokia Support for more info.
- Inline remote on headset issue - The Nokia Monster Purity headphones sometimes won't forward/pause a track. Also, volume rockers when the device is a sleep won't respond and/or require multiple pushes
- Low volume is high - Even on "1" the volume is quite loud and doesn't start to vary till "7".
Nokia sure has a lot on their plate and we know they are actively looking to address these but the question is how much of this is firmware and how much is it Quality Control (QC) with the hardware? We should caution that not all Lumia 900 users are having problems but even Rafael and I both have Lumia 900's with "purple grays" and my vibration rattles a bit too.
We'll be paying attention but for now, you may want to read up in our "Official Lumia 900 Bugs List" to see what others are saying.
Update: Take our poll to see if others are having the same problems or not
Image Credit: tewmgd (XDA forums); See the vibrate-rattle issue demonstrated on video after the break...
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Daniel Rubino is the Editor-in-chief of Windows Central, head reviewer, podcast co-host, and analyst. He has been covering Microsoft since 2007 when this site was called WMExperts (and later Windows Phone Central). His interests include Windows, laptops, next-gen computing, and for some reason, watches. Before all this tech stuff, he worked on a Ph.D. in linguistics, watched people sleep (for medical purposes!), and ran the projectors at movie theaters because it was fun.
Sure, it may not be the OS in WP7.5 case, but the fact remains every phone is buggy. Something to think of, even for us WP fans, since were good att covering up this and accuse Android. Sure, maybe there more issues with the Google OS, not used a Galaxy Note or any new Android phone. But maybe its time to come down from our high horses?
A friend bought on my recommendations, but i brifed him on possible buggs, leaving him with full insight and buying the phone with open eyes and being happy with his choice, he will never buy another OS again.
Just a thought from a anthusiast since the beginning.
Thought that it was a samsung firmware bug.
Still, it's not much of a long-term solution, since the ability to save custom camera settings is a "feature" of Mango and something I'd like to be able to "set and forget."
I just hope Nokia gets this sorted out before it tanks them and the Windows Phone brand along with it.
I don't care for the color of my car that much either, but it was the best deal I found, and the color isn't that important to me. I don't call that a bug, either.
1) When typing the phone will randomly go into Bing search and you cannot back out as the back button (or home) does not work - I have to lock and unlock the phone. No, this is not due to an accidental hit or brush of the search button while typing. Sometimes it goes into the voice command module and the same thing happens.
2) Call quality is horrible. I have great service however everyone I talk to says the exact same thing, "sounds like you're talking into a can." No case, no speakerphone, etc.,...just using the phone will full service. Happens everywhere and with all calls.
I have had more people , while on a phone call with me on the 900 say" wow your phone sucks" . It seems that there is a sweet spot you have to have the phone stuffed against your cheek and if you move it out of that sweet spot just a little yiou sound like you are in another room.
Now while on a trip with only my car charger the phone dies. I mean it really dies. the lower lights come on when plugged in , it sometimes shows a battery with only one Red bar. then sometimes it will bring up my carriers logo but never gets past that.
And at other times, always after a random tap, the 'back' and 'start' taps DO NOT work for a while (several seconds at least) .... leaving me very frustrated, as I try to return to what I was doing.
This happens most often when I'm playing games or music, but sometimes at other times.
I've only had the device 3 weeks, and already I'm exceptionally dissappointed. I've had quite a few Nokia phones over nearly 20 years (the old feature-phone variety), and 4 HP/HTC PDAs / Smartphones over the last 9 years (3 as Windows Mobile devices, the last as a Windows Phone). I am seriously regretting the move the Nokia - with the HTC HD7, I NEVER had any issues.
Can anyone tell me whether there's any value in demanding a replacement? I'm not sure whether this is a hardware issue - with the screen somehow being far too sensitive, or whether its a software issue, with the random screen taps coming from who knows where.
Its sealed unit for which you cannot do a hard reboot by removing the battery. Nokia Lumia 900 has a major charging issue when the battery gets drained 100%. This is encountered by many. For others who haven't try draining and see if you are the unlicky one with the problem.
This is a worst issue any mobile device can have. I was a big fan of Nokia but I think its time to say good bye to Nokia. I had visited this site before buying but this problem was never seen in the post from my glance.
Dont buy this phone. It wont work if it gets drained.