Microsoft's announcement earlier this week that it plans to reduce both of the free and paid storage options for its OneDrive cloud storage service has certainly been a controversial one. That has extended over to the official OneDrive UserVoice feedback site, where a topic page asking Microsoft to reverse its decision has now generated nearly 20,000 votes as of this writing.
Microsoft says that it will no longer offer unlimited amount of space on OneDrive for Office 365 subscribers, cutting that option down to 1TB. It will also remove its stand alone 100GB and 200GB storage plans, offering just 50GB of storage for $1.99 a month, Finally, it will reduce the free amount of storage it offers from 15GB to 5GB, and eliminate the 15GB of extra free storage for people who use the Camera Roll option on OneDrive apps. Microsoft says this decision was made due to a few users exploiting the "unlimited" storage option, with some using as much as 75TB of cloud storage from a single account.
The OneDrive UserVoice topic page that has generated all these votes explains the customer's views toward Microsoft's decision.
"Recently, a blog post was announced detailing that you would be reducing our free and paid storage. Only 1TB for Office 365 customers, and only 5 GB for free customers. I have been a long-time OneDrive fan, but after this upgrade I can no longer recommend it as my promised storage has been taken away. Some of us actually store a normal amount of stuff in OneDrive. Why makes us pay for those who went over the top?
Microsoft says these changes to OneDrive will begin in early 2016.
Thanks to Istvan for the tip!
Source: OneDrive UserVoice
Reader comments
OneDrive users voice their displeasure, want Microsoft to add their storage back
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I am so mad a Microsoft and its dirty tactics!
I had 140 GB which I had tested for file replication, they simply & unilaterally removed 100 GB and left me with 40GB.
I wrote to them about this, and got no response whatsoever. They simply could care less!
In my book, when you give something, you should never take it back, and even less do so arbitrarily.
These actions clearly show that Microsoft has absolutely NOT changed. They will shaft the user / Any User regardless of their promisses. This is definitely a corporation that cannot be trusted!!!
I wonder if a class action could not be brought against them???!!!
Seems see like a really dumb idea. If there only a few people that are using the full amount of space (remember...this is not a bad thing...it'd what they were told they could have) then all should be good. Don't do it MS. Big haters are coming.
People should really just stop whining about free stuff. Either pay for the service or hop over to the competition.
Since UserVoice is going away make sure you express your concern via the Windows Feedback app. You could vote for the "Don't take away our 15+15 free storage in OneDrive" suggestion.
They should only punish new users. :D
People are directing their anger towards a problem that Microsoft simply can't solve due to financial reasons. You'll *never* overcome that. It's an argument you will always lose. If they can't afford unlimited storage in the way some people were using it, they need to cut back. There's no way they can keep that going. That's useless anger and they have an absolutely justified response. However, offering all these services on top of OneDrive (music, auto uploads of pictures and video, documents, etc etc etc) and giving people more then plenty of space for free to actually utilize that and then cutting that storage by over 80% is ridiculous. They're basically saying they offer those other services for free, but in reality, you'll have to pay in the end because even the average user used more than the free allotment. So, all their "free" services are no longer free. Its absolutely worse than Google. Google will allow unlimited pictures under a certain resolution, don't count Google Docs file types towards your storage. Granted, their music storage is separate. You get 2000 songs for free and then need to pay for more (regardless of how much space you have, unless you simply backup your music to google drive and don't use google music). Plus, more free storage to begin with. So, people can easily depend on Google's free services without worrying about their storage allotment. You simply will not be able to do that with OneDrive.
*THATS* why people should be upset. It's like a bunch of people are tricking everyone into getting mad over the wrong reason, which gives Microsoft a free pass on their actual crappy business move. They have a response for getting rid of unlimited storage. It wasn't financially responsible based on how certain people were using it. So they *had* to cut it. But they cut it back way too much based on their reason. They cut way too much free storage based on how they advertise their services. But all the outrage is being funneled away from where people may actually be able to shed light on some shady business practices and maybe even get change to occur. They're barking up the wrong tree and wasting their breath.
edit: typo
"If you like your cloud, you can keep your cloud."
--- Satya Nadella
Well, clearly that is not the case any longer. He preaches the cloud to the Microsoft fans and now he is taking it away. As many have commented, Windows Phone users should keep the camera roll backup as a Thank You for buying WP phones. In addition, if Microsoft has abusers to the current system, then take it up with those abusers. Don't penalize everyone for the actions of a few [Geez, that sounds like so many other headlines in the news these days].
I personally think the cloud wasn't made to be used as your main HD...like most did...keeping tons of videos and music files... Plus most files on the cloud were considered to be in idle status for way to long(uploaded and never used by the user) making the space MS provided as a sharing tool useless...thus the decision to cut back... Plus I bet it made very hard for nsa to go through tons of files hard not knowing if those files were important or not since everyone just uploads everything...;p
Why don't they talk to or the few who have "exploited" the plans rather than cop out and blanket punish everyone?
Because when the usher smells crap in the movie theatre it's easier to make everyone wear a diaper instead of putting out a little effort into finding the one person that actually shit themselves....
I've been PC loyal since forever, and smartphone loyal since my Nokia N95, and all I have been feeling is betrayed, with office's subscription/monthly utility based software and windows phone. Now this? I am now looking at the new Sony xperia and the LG V10.
How does this make you look at spending hundreds of pounds on a new phone? Seriously? Just do it the old fashioned way like I do. Plug your phone into your PC or tablet and copy the photos to it. Done.
Why not just use a tape backup then by your logic. There's better options out there from other companies that's why. And let's say you have a Surface or cheaper PC with a small capacity hard drive (128 gb). That storage becomes much more valuable. I guess you can always lug around an external drive after you spend the time to download all your data
Well it was fun while it lasted but maybe it's time for me to think about having my own personal "cloud storage" solutions anyway. (Do I really need the selfies from my Icon stored to One Drive?) For the money MSFT wants WD offers a 3TB external hard drive with local and cloud back up. to be perfectly honest, I can do without One Drive.
Don't know if by vote will change an decision of Microsoft also already have shown be too naive besides that why not established Microsoft to unlimited plans monthly quotas based in their research's
Posted via the Windows Central App for Android
Yes we want our storage back...
Said it was due to VCR OneDrive cannot be unlimited. Does that had to make Lumia phone's OneDrive limited? Hotmail might be but Lumia? Why should I have a phone that's only 32GB and your support was to give me 15GB to backup my photos.
MS = idiots in charge.
No, OneDrive manager = idiot in charge. You can't blame the whole of MS for one departments cock up.
There are many cloud based services out there that offer more for less money. The only way Microsoft or any corporation will take any notice and change how they operate is when people say "no, I don't think so" and vote with there wallets.
There is no such thing as a free lunch, and apparently that extends to data. I must admit I saw this coming a few years back and I knew then that it was a clever ploy to get folks firmly ensconced in the Windows ecosystem. While I have no intention of jumping ship to Android or iOS over this others may not feel so inclined. lol, looks like Mr. Nadella's subscription based model is working. Pay a little for storage or pay a little bit more for more storage and Office.
First the truck of space, then the mighty price. Keep it or lost it. That's call conning.
All of this backlash could have been avoided by a properly worded announcement. I been reading other forums and there are some WM users jumping to ios/Android over this(so they say). This is the last thing MS needed.
LOL.... look at the post by David T Ng above my previous comment.
I'll go for 15GB Google drive, I'll go Android. Period. Bye, Lumia.
Easy solution like with google drive. Any documents, excel in their .docg etc format can be saved via their own editor free *ie not taken from space* and do same with camera from their own eco system.
Another point for saying bye bye to microsoft. They are making it easy for me to quit their ecosystem.
Just an observation I would like to point out. A lot of peoole are claiming that the new Lumias have become less attracive options becuse of Onedrive. I would just like to point out that if you are a photography person, you could always store pictures on the EXPANDABLE STORAGE that is included in the hardwae (expandable stoage that I hear is not available on other flagships). Just great. Talk about the dissonance. MS puts a great camera on the phone, then people go ahead and say that they wot buy it because what good is a good camera phone if i cannot keep more than5 gigs oof pics online. Wow... Impeccable logic. Back in the day, we'd save pics by uploading them to facebook, or, we'd print them.
This is a very shady move. Why not penalize the abusers rather than everyone?...shame on you MSFT!
Nearly 40,000 votes now!!!! :)
5 gb is nothing
Was listening to one of the android podcasts on twit. Figured I would take the opportunity to learn about other platforms since I'm so unhappy with these onedrive changes and am looking at my options. They were having a coversation about the possible future convergence of android and chromebook and they had a chat about how "cloud is the future". So if "cloud is the future" why on earth are microsoft doing this.
Because if it is the future, free is unattainable. MS doesn't make money off your data.
Microsoft makes money off its users in plenty of ways. You don't alienate your users.
I use OneDrive mostly to store my photo collection and some documents. I have less than 6GB of my storage used. The way Windows 10 Mobile work with OneDrive is one of the strengths of the system (my opinion). If they really downgrade my storage to 5gb I will have to move my stuff to another storage, and it would be a shame. I can say I will be one more step away from Windows Phone and will really start considering another platform when buying a new phone next year.
.....wonder what would happen if everyone just gave OneDrive the finger and started using a different solution??
This was one of the worst announcements and things Microsoft has done in a long time. There are so many wrongs with this.
A) All Satya Nadella says I'd "Mobile First, Cloud First." This completely goes against those 2 things. How can I be mobile if I only have enough storage for my files on local drives instead or a sharable location. And how can can we putting our files in the Cloud if we are going to be so limited in space? 1TB is joke these days. An absolute joke.
B) What a PR nightmare. One minute it's unlimited. Next they're chopping off at the waste. Not a reduction, but literally a massive cut off.
Sorry but to late, being a MS fan and owning 5 differant WP from the very beginning i have finally given up. I just brought a Galaxy Edge+ and even better it comes with 100g of OneDrive free storage for 2years!
Still a fan but i could not wait anymore as a few apps i need for running my bussiness are not on WP and with the ondrive thing they are also losing some of the reasons i used to point people in the MS direction.
"1TB ought to be enough for anybody"
-Someone at OneDrive
They have to be joking. I easily blow past that with all my photography, music, design files, etc. 1TB is a drop in the bucket these days.
I dont need sex anymore, 'cause MS fucks me everyday ... Shame on you MS
OneDrive and Office are worth every penny. Try other services, try your own NAS. If you use Windows, you'll be back.
MS , Please bring back 100GB 200GB plans. porting 70GB of data to another cloud service will be painful process for me.
Google has 100GB for 2$ per month. I dont want your office 365. Dont force us what you think is right for me.
MS slowly becoming like Apple.Now MS will decide what is good for us like Apple does.
This decision is a complete disaster both as a business move and in public relations. I think I'll be signing up with Mega.nz because I don't want to deal with Google and Dropbox has a low amount of storage for it's free tier (only 2 GB?!?!?!?! Why not bump that base level to 7GB?)
I don't mind no longer having the unlimited option (never had it, probably never will) but I am a little bummed that my 25GB "loyalty" and 100GB Groove Pass bonuses are disappearing. Could I at least be bumped down to 15GB instead of 5? Geez, way to be a bummer, Microsoft.
Totally understand the cut from unlimited to 1tb. There is no way the cost of office 365 can or should be expected to support multiple Tb of cloud storage, that is abusing the service. People should not store large video collections in the cloud, buy them legitimately from msft store or iTunes if you need access everywhere.
However I do not understand the cut in paid plan storage. If costs are high, simply charge a bit more, but at least offer those users a way to keep their 200gb, rather than forcing them down to 50gb. And surely they can keep free storage at 15gb to match rival services. If Microsoft were running out of capacity they should have started expanding that capacity a long time ago. Windows 10 had probably brought a lot more users, but they would have been prepared for this as OneDrive is a selling point for windows.
This does not affect me as I happily fit with my 1tb limit, but I feel for those who have to reduce their storage.
So they offered unlimited yet when users took use of this "unlimited" they didn't like it. Maybe they should've put a limit first. Microsoft fault here. And then our 15 gb will be slashed for Microsoft's incompetence (including the extra 15 gb for camera upload)! all the way g just a measly 5. Absolutely pathetic and bad on Microsoft's part. Either give Windows Phone users the ability to still stay with their current amount or better yet don't do such a idiotic decision and let people stay with their free 15 (30) gb of storage and solve these 'abusers' privately than making M($) a laughing stock. Sorry if people were using their unlimited' storage to their full potential. It was going so well smh.
Posted via the Windows Central App for Android
I'm glad they did this. It saved me from making a $1000 mistake in purchasing a surface pro. I'll probably stay in Google land.
Competing products running android don't even come close. But it doesn't matter anyway because if this changed your mind you weren't seriously considering surface. You can put any number of cloud services on windows 10, the loss of a few gb of storage on one of them is insignificant.
Sure, Office 365 subscription is an answer but now I have to worry they may decide pull back on that at some point. Makes one cautious about subscription models.
Even worse is the fact that Microsoft has opened itself to make Windows 10 a subscription service... People aren't going to take their word of Windows 10 for Free for Life if you upgraded to it and when they throw the phrase "Windows as a Service" you can make up a picture where this can happen.
To Satya Nadella, you need to come out and say something about this your company has a serious communication problem and it always has that's why Microsoft can't articulate a good argument for products like Windows 10, Xbox One, and or Windows Phone...
I dont have issue with the unlimited/ 1TB limit, I have issue with 15GB getting cut to 5GB. My family each has their own MS account and windows phones with camera roll backups on. My wife has almost 10GB of pictures in hers over the last 5 years and my kids are both at or just over 5GB. Them and folks like them are the ones I have issue with. WP users should keep something when theyre using the automatic camera roll backup.
I share this opinion wholeheartedly. They've made a bad call, and even if they back down people will still think that they are dicks
Punish the abusers not the average guy.
What's funny is that these 'abusers' were taken advantage of their unlimited' storage space. If they never wanted someone to 'abuse' it then they should've put caps in the first place like 10 terabytes or whatever but nope. I guess unlimited these days, At&t ahem!, is nothing. But yes it should've been, better yet should be solved privately!
Posted via the Windows Central App for Android
voted 3 times!
"my" storage??? The storage was never yours to begin with. Bunch of entitled spoiled brats.
No, people are buying in to an ecosystem and having their trust in its future put in jeopardy. Are you one of those people that like data caps as well? Stan up for yourself as a paying customer.
Since when do you pay for free storage? Think about it. If you're not paying for it, you have no right to complain when it's taken away.
I guess someone has to be the person to defend the indefensible. You're that guy.
Says right here on the onedrive storage page, "Your plan" and "Your additional storage."
If you're not paying for it, you have no right to complain.
I have the right to complain about whatever the hell I want to complain about. Just like you. If you don't care about Microsoft running a bait and switch operation, that's your prerogative.
We are customers, of course we have a right to complain. How idiotic are you! Sorry if some of us see the stupidity of this decision which was because of the incompetence of Microsoft.
Posted via the Windows Central App for Android
You're not a "customer" if the product is free. Don't you get it?
If your friend promised to give you four new tires for your car, but then decided he would only give you two, would you bitch and complain about that too?
Im a customer if I BUY a phone and it says it comes with 15gb of cloud storage for my photos and music. Thanks for playing the home game though....exit left....
You're paying for the phone. The cloud storage was a freebie.
It was advertised it comes with the storage, so the storage was not free. It was a bundle.
I paid for what it said...a phone with 15gb of cloud storage. So stfu already... You're on an island all alone on this one.
If the product is free WE ARE the customers!
Posted via the Windows Central App for Android
Microsoft always seems to shoot itself in the foot and kill it's progress up the share of the market ladder, another step towards android for me then.
I'm interested in how many pre-orders have been cancelled yet.
Posted via the Windows Central App for Android
I am altering the deal. Pray I don't alter it any further.
This move damaged all my trust in Microsoft. It is not so much that I don't want to pay, but not when they fool and force me like this.
"Some people with unlimited storage abused it by using 75 terabytes, so now we're reducing free storage for people who didn't abuse anything from 15GB to 5GB."
Wha??????
I got promotional 30gb with my 640xl... I hope they dont cancel that :/
So they offer unlimited, which you can't really 'abuse' if that's the case, but use it as their lame excuse to punish everyone (and then some).
Biggest dick-move by Microsoft in years, and lord knows they've made quite a few.
As with many things in life, the actions of a few ruin it for the many. If people are abusing the system then punish them, not everyone else. I can understand if MIcrosoft said that they were going to be very strict abouth the levels of storage offered now, 1Tb with office for example, but to cut the smaller rates like the 15Gb for camera roll, is just wrong, and is going to force users away. As a new Lumia phone owner I'm not happy at all.
I don't use any cloud Storage, but ms should give 30GB free Space to lumia users
This is marketing...
But we Know ms it's not so good in marketing stuff...
3 votes
Just gave it 3 votes
All said, MS stick to your words and don't backflip!!!
This is such a rookie move by MS. If some people were abusing it then that's why companies have "Fair Use" policies that would cut those people off. But this is killing any momentum MS had built up with getting consumers to love them again.
Maybe they'll use the typical Microsoft/WP tactics. Offer something great and/or promising. Reduce it to crap. Then improve it. In the end, the majority of users will be excited to have something that is worse than what they used to have.
This bait and switch has me wondering just how free Windows 10 really is. Wouldn't be a bit surprised if Redmond is scheming to somehow make it part of a subscription based service at a later date.
Apple here I come.
They blamed the users for something they were going to do anyway. The cutting of the free space is a clear indicator they were going to modify the space given from the bottom to the top. If this was really due to a few high use people they would have simply put a top limit on the space available and left the free space alone. The fact they took the free space all the way down to 5GB and removed all the extra little things like the camera upload space is what upsets me. They clearly don't want you uploading photos anymore.
What about people that got free storage from promotions and such? Does that go away as well?
Not according to their FAQ!
10Gb + 10Gb refferal/photo bonus free for new users sounds right.
Now 28,255+ votes
75tb is just stupid... 15gb shouldn't be affected though!
I have over 10 GB of photos from camera. It sucks that the photo storage bonus is going away.
Yeah. Go the petition! Stupid move by microsoft to take away the 15GB camera roll bonus
The argument from Microsoft is such bullcrap. They don't even say explicitly that the reason is because of the 75TB users, they just say that and then move on to state they are cutting level. Whatever reasons they had for this, I can guarantee it has nothing at all to do with a small number of users that stored too much. If it was, they would just cut the Office 365 unlimited storage and nothing else.
I think they simply saw that the previous levels weren't bringing them the revenue they hoped for, and now they are going back. They just had to find a scape goat.
I don't think what Microsoft has done is a good move... but then again, if they turn it around, because they were listening to their customers... people will love them! It's a bit like new coke vs old coke.
I never use OneDrive since the app still sucks and is too sloooowww!!!
I don't know how anyone here can defend this move by Mirosoft. This is about trust and they certainly broke it once more with this decision.
Some of these changes, I can live with. While some of the blame goes to Microsoft for even offering unlimited storage, people who abused it do carry a portion of the blame. Nothing is truly unlimited. So reducing the unlimited storage to 1TB, I'm okay with that. I'm also okay with them ending the additional storage for storing photos on OneDrive for new customers. But for them to slash storage for existing customers is where I take issue. They took a number of consumers from 30GB to 5GB. They took away over 80% of the storage. And because some people were abusing the unlimited O365 option? That doesn't compute. Now here's the real question of all of this: Why did they make all of these changes at once? If they rolled back from unlimited to 1TB for O365 users this year and left everyone else alone, there wouldn't be as much backlash. Then next year, they could remove the Camera Roll feature. Then eventually, they could roll back the free accounts to 5GB. They could have spread it out and I think it would have been easier for users to swallow.
Because this was your darling CEO's game plan all along. The clown knew people would use it, then he could turn around and try to pry money out of you or you have to take the painstaking task of moving it all. It is a dirt bag move. There is a reason he hasn't shut up about the cloud since he got here... That was has cash cow bribe scheme all along. The fact this is the lamest excuse ever shows you that this was the plan, and this is the best B.S. Story he could come up with. If it was never really the plan, he would have had a much more convincing "issue" as to why they were doing this.
I agree with you. But I think they did mention something about these changes taking effect after 12 months(1 year) for the "existing users". Maybe that's half of the problem solved. The half or more than that still remains.
Yeah they gotta be pretty desperate to do it this way. Who knows what's going on behind the scenes but something isn't right.
I get what you've said here, but here is my issue. Regardless of whether these phantom "abusers" (because you can't abuse something that's unlimited) are the reason, means nothing to me and shouldn't be the catalyst for reducing storage ACROSS the board.
.....
They offered unlimited storage to PAYING customers of Office 365. If anyone shouldn't be changed, its these customers, like myself. The reason everyone is upset is because their blog post mentioned users uploaded 75TB. That's a company or 1% of the 1% who actually have that much to store. Case in point, I'm allotted 10TB (of my current unlimited tier, presumably to rise another 10TB if I was to fill it up) and have used 2.5TB of my storage, with legit things I need access to from multiple devices, without carrying around mechanical drives. That's what drove me and plenty of others, to nit only use Office, but SUBSCRIBE to Office to reap these benefits.
....
Now, somehow I must reduce 1.5TB and store is somewhere else, because MS didn't actually use their mental capacity, to understand what unlimited would mean to a select few? BS. How many times are we to let companies say one thing and then have the ability to interpret definitions that beat fit their needs? Put a cap in the storage, but 1TB in 2015 from a company saying "Mobile first, Cloud first", is a joke. I'd happily stay at 10TB or foe those who signed up for Office 354 Home, give them 25TB, with full access with a current subscription. Reduce it down for 365 Personal/University. The free tier should also stay intact because that's how you get new customers in. Removing Camera Roll when MS and every other company is producing phones shooting 4k video/photos, is beyond stupid.
....
Its complete misguided direction.
They used their mental capacity. They knew you would use it if they gave it to you. And they knew it would be a pain in the ass to compress down to 85% the size. So they assume you pay up the ransom.
Does anyone know if the Refer a Friend Bonus gets affected by this roll back? Also, I used my Bing rewards to purchase 100 GB of storage for a year, I'm assuming that doesn't get affected and will expire when the time is do.
They said storage through promotions wouldn't be effected. I have 130 GB through special offers, I'm hoping that won't be reduced. But we'll see I guess.
They will come unstuck, as my new tablet says unlimited as part of office365. EU has some of the best sales laws, MS already had issues with previous lawsuits etc
How does everyone like your CEO now? This was the bait and switch plan all along. Devices all come preset to store your photos on OneDrive. Tells you over and over than cloud is where it is at. Try it. We are giving you this free storage to begin with, move your files there. You have all of them there now? Ok, now give me your cash or your going to lose it all. Whatever. This CEO is DOA.
That's not what the market says. Stocks have gone up, profits too. Nadella is doing a good job so far.
Just as he is trying to drive some of us away with this dirt bag move.
Nadella doesn't care about the consumer market. It's all enterprise now.
Then what the hell is he dumping so much money into consumer devices? Either he is worried about the everyday consumer or he is a clueless clown that is destroying a market he is dumping money in. You cant have it both ways. So which is it?
Dem mobs are HANGRY!, everyone grab your pitch fork and march!
LOL!!
I have photos and videos dating back to April 2014 consuming 12 GBs. Somehow 1 1/2 years doesn't seem abusive to me. My question is about other "free" storage offers. I have participated in different programs offering free storage and have 226 GBs available out of 240 GBs. Is that going to drop to 5?
I hope it doesn't.
I'm also thinking about my loyalty bonus. Will it go away?
1tb is still alot. But I don't get the,
"some people are using 75tb" so no 15gb for anyone
This is really dumb. MS should punish those who abuse, but why drag a net over millions of regular users?
There are alternatives, you know?!
Everyone needs to sound off now. I also left my voice on the insider feedback. The CEO just reconfirmed the cloud first mantra just 3 weeks ago while presenting new hardware that relies on a robust service. I never worry about uploading my photos because my Lumia does it for me. My music is all in the cloud so I can access it every where. My work files. Everyone needs to voice their frustration now. I pay for this feature through my subscription. I am not a taker. I am a loyal Customer. Tell them that.
Just wait till Microsoft kills off Windows Phone and blames that on people too for not purchasing the apps and developers for not developing apps. But they will not look at themselves for discouraging developers/people with their built-in incapable apps. If Microsoft can't extract the full potential of the hardware and delivers stuttering and buggy user experience, it sure will discourage both the creator and the consumer of the apps to further associate themselves with the platform. Only entity to be blamed here is Microsoft.
All I want is to get my free 30GB for my illustration works and photos.
They better do something about it as quickly as possible and also apologize for that stab in the back to their loyal costumers. MS is making very poor decisions lately smh.
If Microsoft doesn't retract on the 15GB to 5GB OneDrive storage reduction, then there is really nothing worth picking up a Lumia phone over the iPhone or Android Armies...remember Google gives you 15GB free. It's joint pointless from Microsoft. I'm really close to placing that order on iPhone 6S Plus!!
And locking phones etc to use OneDrive, will be anticompetitive, something the EU will screw MS on again ;-)
Change your policy Microsoft. U cant make the GB users suffer bcoz of TB users. Make tv users pay for your service.
I don't understand how they can say people "exploited" or "abused" the "Unlimited" storage so in other words.... not unlimited. They should have really thought about making that "Unlimited" announcement in the first place
They surely have a fair usage policy like all internet/mobile companies have.
I don't quite follow their decision. I do understand the limit to 1 TB maximum to prevent abuse but the reduction in all of the free and paid amounts is confusing. Their whole motto as of late has been "Cloud first, mobile first" but now they are going to gut their cloud offerings? For a company trying to gain traction in the mobile space still, this is a horrible decision.
It's because they'd rather you pay for 50 gigs or get office 365, rather than give away 30+ gigs. It's all about the bottom line
But as a 365 user I am hurt as well. I paid for a feature I have come to rely upon.
The only thing that makes me mad about the changes is the removal of the 100GB and 200GB plans. I have a 200GB plan and if I want to keep using OneDrive after the changes take place I will have to shell out more money and buy 1TB of storage that I will never use. I currently use about 70GB of storage and was going to switch from the 200GB plan to the 100GB plan but now I think I might just switch to a different cloud storage company instead.
Your plan is getting grandfathered in, they won't force you to one of the new plans
Voted.
Just take out the unlimited plan and make it one TB. Don't make everyone else suffer for a few people's abuse of the system.
The problem is deeper than losing a few GB of free storage (for the record, I have the 1TB via Office 365 Home.) The language in that blog has some major ripple effects.. OneDrive was becoming a great service. Literally my "one drive", probably like a lot of you, and they seem to be back tracking on what they actually want that service to be used for.
They state they want to focus on "collaboration" and "productivity". Guess who doesn't care about those two key words. Average consumers. Ditching the camera roll bonus? They don't want your photos there. I'm surprised they still want music there with Groove and I could see that getting ripped out in the future. Dumping the 100GB and 200GB paid plans? Only selling storage in 50GB increments now? It's clear they don't want anything but Office documents there at this point. Not mass storage.
Want to know who else is seeing this backlash? Developers. The developers who haven't already brought apps over. Think moves like this are going to help them? OneDrive was a great persistence storage for apps and games, I could see most apps removing that integration after a move like this. Just from a PR stance, this was a terrible, terrible decision, especially the timing.
They really punched themselves right in the balls here and have made me really start to do some thinking on whether I want to invest in the 950. They seem hell bent on tearing down the consumer love.
Well they said in the beginning "unlimited OneDrive" now they are like"You people are using too much of space? " tbh I don't need unlimited...
Will the music pass still give me some room, I really don't use my OneDrive for anything except my resume, odd documents and photos but my photo collection is always growing and will continue to grow
I have to wonder about who is driving the Microsoft bus, when this unlimited Onedrive storage was "Thunk" up. I mean has no-one learned from the Cell vendors and unlimited anything? Now as usual Microsoft come out as the bad guy, taking away free stuff. We should all work for Microsoft were no stupid idea goes unpunished.
Voted. And just my opinion, but I don't understand why this is even an argument. Either you want it back or you don't care. I personally got Office 365 personal with 1 Tb of storage with my Stream 7. Plus I already had 200GB in Promo storage and Tue 15GB Camera Roll promo. I voted because I think it's a bad move.
im cool with it i use it Just for picture and small files but I still have 130gb till 2017
I'm wondering if this is just some huge server maintenance.
I wonder what this will mean for the Surface editions with 128GB hard drives where many people probably thought they could just put their extra data on OneDrive
It's the old "Bait and Switch"! Isn't that illegal?
No, they're changing the business model. Their EULA allows for service offering changes as long as it's announced sufficiently in advance (they give a definitive time window, I just don't recall it)
Noone abused this. If you go to an all you can eat buffet and then they punish you for eating 4 plates, you did nothing wrong. They offered unlimited storage. Unless unlimited suddenly has a different meaning, it means unlimited. Would be like the speed limit being 55 mph and getting a ticket for going 52. The argument that anyone abused this, whether from MS or anyone on here, is completely false and misguided to say the least. You can not abuse something that was given to you to use. I say this as someone who only uses OneDrive to back up my phone. It's the principle of the matter and the absurdity of people saying people should be punished for doing something they were told they could do. In fact, they weren't just told they could do it, it was advertised as a selling point for the service.
If you went to a buffet and dished up 14,000 plates, they would certainly close that loophole.
if you go to an all you can eat buffet and eat 75 plates, i think you're abusing it.
If you do that, you're abusing your body.
No wonder companies can get away with whatever they want these days. Sad
No service could ever offer unlimited with your scenario. "unlimited" is just an easier way of saying, "we won't put stuff like limits on data and as long as people aren't ridiculous, you won't have to worry." You can't possibly believe in any unlimited service because someone can always find a way to make it so unprofitable that they need to either stop the offering or the user. I don't agree with MS's response, but you are getting angry for the wrong reasons.
Why is everybody getting mad with Microsoft? They aren't the idiots who uploaded 75TB in DVR and took advantage of a service. Blame those people not Microsoft.
Lol What? Blame people for using the unlimited space MS offered?
Because it's Microsoft's fault. They offered unlimited storage, so now we're being punished because people used unlimited storage? And what about those who use 10-15 GB for the sole purpose of backing up photos and maybe storing a couple docs. They now have to move everything somewhere else or start paying for a service they were never supposed to pay for. People should get mad at Microsoft, as they're handling this in a god-awful way
So if you have a cell phone plan with 3GB of data a month and you use 3GB of data but then get punished for it by having your data allotment cut to 2GB a month for the same price would you be upset? That's exactly what they did here.
Ummm, they're being blamed because it was they who offered 'unlimited'.
Don't offer what you can't provide, and then going crying to Mommy and taking it out on everyone when people take you up on it.
Because its their fault?
Posted via the Windows Central App for Android
They should, at least, grandfather in Windows Phone users.
When i think i have recomended to my android users friends to use Onedrive because is better than other cloud service, i feel like i am the biggest ashole in the world
Hahahaha i think that you really are in a fucked up situation.
I signed up for a hotmail email account back in 2001 or 2002 and used SkyDrive then when they gave 25GB free. I've had that grandfathered ever since. Does anyone know if us users will have that downgraded as well?
10gb bonus will stay.
Thanks
Source?
My god, people won't let this go
That's a crazy amount of votes so quick. Even knocked placeholders out of first place. I still don't see them going back on it. They had to know this was going to be unpopular. Surely the topic of "how bad will this piss people off" came up while discussing this. They'll hide until the dust settles.
Yep
Pr stunt. Everyone wants what they can't have. One drive will be more popular after this.. :p
You know... I'm not bothered by the change but I certainly see why people are concerned. Bait and switch, or whatever. They should remove storage for abusers and grandfather existing users, and revise plans to be competitive and be done with it.
Here's what they need to do to at least partially salvage their reputation:
1) Restore free tiers back to what they were. 15GB free + 15 more GB free of you enable automatic camera roll upload. The free users did NOTHING and do not deserve to have their service disrupted. Likewise, the previous free tier offerings were competitive, but 5GB is way too small in this day and age. No one, and I mean no one, will be inclined to sign up for a cloud storage suite that only offers a measly 5GB for free.
2) As an apology for this, anyone who was a member should be grandfathered in with a special 30GB LIFETIME bonus. Not a year, not a limited trial, FOREVER. Anyone who had a OneDrive account before Nov. 2nd (When the changes were announced) will now have a total of 60GB free for LIFE (Base 30GB if they address point 1, plus the additional 30GB if they address point 2).
3) Finally, anyone who was using 1TB+ of storage with Office 365 prior to Nov. 2 should be locked in and grandfathered on unlimited storage. They bought it, it's not fair that Microsoft take it away.
This is the LEAST Microsoft should do. Notice /should/, because Microsoft needs to get grips on this before the have a PR disaster. Cloud first, Nadella, cloud first.
Change the T&C's, notify everyone of the "unlimited" changes, then address the abusers, and leave the rest of us alone. This "change" does not seem to be well thought out. I don't use more than 10GB, but that's me and I presume that the majority of OneDrive storage users are below what many would consider "regular" usage anyhow so why punish everyone?
Change rules for new users, not those of us who've been loyal Microsoft customers for years.
MS offers unlimited storage for Office365 & 15GB (+15GB camera roll) for free users. MS rolls out new services such as music streaming via OneDrive across windows devices. People upload music, pictures, important docs etc. Then MS essentially says they will hold your data hostage unless you pay up for their subscription service. On what planet is that ok?
If you look at Azure pricing Onedrive costs a lot more unless you use GRS or higher.
3 votes and a lot of up votes on the feedback app for W10
You all better get out there and vote!
Yes they advertised "unlimited" but at the same a user with 75TB of data is excessive. Still, users with 15-30 GB of storage should not be the ones punished.
What they should do is really simple: reverse the decision on free and camera roll, leaving the free level to 15-30GB. For existing Office365 subscribers, change the cap to a hard 10TB as long as the subscription stays active, and give them 6 months to get data below 10TB. For new Office365 subscribers going forward, it's 1TB per user. If there is a demand for 5-10TB offer plans for them and charge accordingly. Give bonuses for users of Windows Phone like 50GB per year. Possibly offer a bonus (like 10 or 20GB for a year) for users of Windows 10 to continue to encourage upgrades.
uh, cap the unlimited and keep everything else the same...the 15gb to 5gb makes no sense and makes MS look even more out of the touch to think we actually believe them when they are saying the reason was due unlimited users uploading like 75tb, what does that have to do with meor anybody else that had the standard 15gb from the beginning of outlook email? It doesnt.
Just be upfront, you are reducing this because you want us to pay for more.
1 TB with office is plenty. Microsoft made a mistake with unlimited and they fixed it, its done.
Yes it was a mistake to offer unlimited storage, but this is by no means a way to fix it
Ridiculous statement. People are upset because they have been using this service, have their data on OneDrive and now must either pay for something they didn't intend or spend an inordinate amount of time moving that data to another cloud service. They even admitted themselves that it was "a few" users abusing the system. Although how you abuse a system labeled as unlimited is still beyond me.
Not to mention, people with capped broadband plans.
Well I understand, but they are giving people time to move their files, no one has to pay anything right now. It is not something that should have happened but it did, and they had to make the change. Unlimited storage was supposed to be that but I think they never expected people to actually try to use all that and it probably effected the performance and stability of their service and possibly pirated movies stored on their servers. It is bad for Microsoft but it was a necessary move.
We need it back..why we all suffer because of some fellows used it over the top
Ms don't do that.. Don't cut our storage space
The should have just cut unlimited to 10TB and left the free storage alone. No problems, no issues, no negative press. Problem of abusers solved, everyone is happy, and life is good. Vote for me to the next Onedrive VP! "I can't do any worse"
They probably made an acceptable loss calculation on those announcements. Say they only use 100k users, the amount they'll gain is probably greater than what they lose.
Yeah, but this PR damage is massive. ESPECIALLY this dreadful silence they're keeping.
Forget the PR damage, the trust they built up for OneDrive is now non existent for alot of people.
It takes time to build a bridge but only moments to burn it.
It's like your dealer who gives you a taste for free...
That's the point all along. It's why all storage vendors, "give you a taste."
And it's why beasts migrate to better watering holes. A lack of transparency is bad business (see cable providers, mobile carriers, etc.).
Not for free. Office 365 users pay for it.
I have office 365, and I will never use over 1TB, cutting unlimited storage makes sense, but shrinking from 15GB to 5 is disgusting. Will no longer use OneDrive. All my photos now upload to Google Photo, and it works fine. This could also stop me returning to Windows Mobile. (Jumped ship from 1520 to Android)
Posted via the Windows Central App for Android
I'm really not surprised by all this. Putting 37TB (reported for one account) in the cloud is silly! But should be expected as its why the whole 'unlimited' idea works. You'll have a couple abusers, but who cares! Most everyone else is small pickings. MS is doing great things but repeatedly FAILS at policy these days. Any trust I had in them is gone and so be it. They are a soulless, for-profit corp like the rest of them, in a spooky transition to make themselves relevant. #aviodlikekryptonite
How is it silly? Ever heart of smart home or connected home? It's pretty common that nowadays you have all your media on a separate server. One blu-ray alone is already 25-40 GB. So 37TB is nothing when it comes to media. And if it's in the cloud it's even better as you don't have to care about the backups yourself.
Plus if you're doing hourly updates of your PC (let's say one update each hour plus daily, weekly, monthly snapshots) you also need lots of cloud data.
It's not like people were using a free service and uploaded the data. They PAID for the cloud space they were using. It's Microsoft that doesn't want to fulfill the contract.
This!
This, definitely. It was painfully obvious from the get-go that, while the vast majority (90%+) wouldn't ever use more than 1TB, and even less (99%+) would never ever near 10TB+, there will always be a few outliers. This was clear from the start, I'm genuinely not surprised a few users have 75TB of data stored on OneDrive. They promised unlimited, some people were certainly going to put it to the test.
Just because Microsoft didn't have good foresight doesn't mean everyone else should suffer.
With the loss of placeholders, OneDrive doesn't have any significant advantages over DropBox anymore. Genuinely considering switching based on principle alone.
Why don't they just offer a 10tb option, which is pretty close to unlimited for most everybody....
The more reasonable response would have been to put a cap on the "unlimited" outliers and leave everyone else alone. I would feel very comfortable betting that for every 75T user there are 50,000 people using under 2G of data.
Probably true, but then they can't make money off the customer who uses 10GB of data to backup their camera roll. It's all about the dollars, they don't actually care about who uses how much data
Well they're not gonna be making much ion the future by driving long term users who DIDN'T abuse the service away.
I'm looking into other services now, MS just shot themselves in the foot, but this is all part of Nadella's plan to gut anything that isn't enterprise out of MS.
Revenge will be sweet.
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