Microsoft begins voluntary replacement program for some Surface Pro power cords

As previously announced, Microsoft has begun a voluntary recall of some of the power cords that were included with Surface Pro, Surface Pro 2 and Surface Pro 3 tablets. The recall affects those tablet owners who bought them before March 15, 2015, in the U.S. and Canada and before July 15, 2015, in other markets.

Microsoft stated the reason for the recall:

"If the cord is wound too tightly, twisted or pinched over an extended period of time there is a potential risk for the AC cord– the cord that connects the power supply unit to the electrical socket – to overheat. While there are no reports of serious injury, a small number of our customers have reported this issue and we are taking action to address by making free replacement cords available to all eligible customers. The safety of our customers is our top priority."

Again, this recall does not affect owners of the non-Pro Surface tablets, nor the recently released Surface Pro 4. It also is just for the power cord, and not for the power supply brick.

Sign up for your free Surface Pro power cord replacement

Source: Microsoft

John Callaham