Microsoft Teams will soon support chatting between business and personal accounts

Microsoft Teams Note20 On Keyboard
Microsoft Teams Note20 On Keyboard (Image credit: Dan Thorp-Lancaster / Windows Central)

What you need to know

  • Microsoft is making it possible to message between business and personal Teams accounts.
  • The functionality has been in preview since November 2021 and should roll out through mid-January 2022.
  • Teams users will be able to start group chats or 1-to-1 chats across business and personal accounts.

Microsoft is making it easier to communicate between business and personal Teams accounts. Starting this month, business users will be able to start chats with people's personal accounts on Teams. This functionality has been in preview since November 2021 and should roll out to all users by mid-January 2022, according to ZDNet.

"With this update Teams users in your organization will be able to start a 1:1 or a group chat with Teams users who are using their personal accounts and vice-versa," says Microsoft. The company shared details about the change through its message center.

After the new option becomes available, Teams users will be able to invite anyone with a Teams account to chat by using an email address or phone number. Importantly, when a business user invites someone with a personal account to chat, the communication will still follow the policies of their organization.

The setting will be enabled by default, but admins can disable it for tenants or individuals. People will be able to chat across business and personal Teams accounts on the web, mobile devices, and desktops.

Microsoft increased its efforts to get people to use Teams for personal communication with the launch of Windows 11. The new operating system has a Chat app that's powered by Microsoft Teams. Based on our polling, few people use the Chat app on a regular basis.

Sean Endicott
News Writer and apps editor

Sean Endicott brings nearly a decade of experience covering Microsoft and Windows news to Windows Central. He joined our team in 2017 as an app reviewer and now heads up our day-to-day news coverage. If you have a news tip or an app to review, hit him up at (opens in new tab).

  • If i used Team's personal, there is no way on this earth I would tell my work what it is, The whole point of having a separate Teams account is surly to keep it away from work.
    I don't even use the work one.
  • If you have a company TEAMS account, there would be no reason for you to give them, or use, your personal TEAMS acct. If you have a company TEAMS acct and another company wants to include you in TEAMS things, again, no need for the personal acct. If someone does not have a company TEAMS acct, this is a nice option for including them in a TEAMS meeting.
  • Another company can add users of another company as guests. In the simplest sense - You then switch via the user display photo to the different company's shared team or specific files.
  • Umm, yeah, you have a point there. I don't use Teams at all and I still would not want any company to know what it was if I did. I use discord.
  • @ad47uk you do realise Teams in the workplace is effectively a front end for SharePoint?
  • Yes, I realise that, but why do you think that is relevant? The only thing I can think of why you think that is relevant is that the same username we use for SharePoint is that for teams and yammer.
    I have to use sharepoint for certain things, but I don't have to use Yammer and Teams. As i said to a couple of managers, you want to tell me something then tell me to my face and it seems as if a lot of people think the same way. The company have been using Teams for managers for a while, but put it as a trial of four weeks for us mortals in September last year for three premises. t hey have not said anything about rolling it out for the rest of the company, but they have not got rid of it either, so far, maybe they are seeing if keeping it going for longer will get more people using it, because at the moment,, less than a quater of the people on our site uses it.
    More people were using Yasmmer, but they closed the local yammer group to try and get people onto Teams, but it has not worked.
    A lot of people just don't see the point in Teams for the work we do. a couple of months ago, our main manager put a notice on Teams and asked for people to like it if they have read it, so he gets some idea how many people have read it, 5 people liked it, there are over 300 people working on our site.
    I don't know what they will do this year. Yammer is still used for other stuff, so possibly they will change back to just Yammer, or they will try and push Teams. i suppose last year, things were a bit hectic and the company had more things to worry about than Teams, we will see what happens.
  • Yammer functionality is being rolled into Teams.
  • Just stop trying to make personal teams a thing. Never gonna happen.
  • Meh you never know, but it doesn't seem likely it'll take off in the consumer space.
  • But will it let you communicate in a B2B format?
  • That seems to be the goal.