Preview for Developers program temporarily halted as Microsoft looks to resolve issues
Earlier today we reported that certain Windows Phone users were having issues getting the Lumia Cyan update. Specifically, people running the Windows Phone 8.1 Preview for Developers and using BitLocker full disk encryption through their companies were having problems upgrading, resulting in locked phones.
Microsoft has just issued a statement and recommends users downgrade the Windows Phone 8.1 Preview for Developers to commercial software before downloading the Lumia Cyan update. Additionally, Microsoft has temporarily suspended the preview program, including today's 12400 build.
Here's the full statement from Microsoft:
"We are currently investigating the issue. We have paused delivery of the update to customers using the Preview for Developers, and will resume once a fix is in place. Customers whose phones have been affected should use the Nokia Software Recovery Tool to return your Lumia to a normal commercial software state before downloading the Lumia Cyan update."
A lot of you are running the Windows Phone 8.1 Preview for Developer on your phones. As of now, you should return your Lumia to normal commercial software before grabbing the Lumia Cyan update, especially if your company is using BitLocker enforcement (regular users are not reporting issues as of now). Links below to help you out:
- How to restore your Lumia using Nokia Recovery Software Tool
- Follow the Windows Phone 8.1 and Lumia Cyan rollout using our new tracker page
- Those who have had BitLocker related problems when upgrading to Lumia Cyan from the Windows Phone 8.1 Developer Preview will need to use the Nokia Recovery Software Tool to return to a normal software state.
- No problems with BitLocker? Or haven't received Lumia Cyan yet? Microsoft has temporarily paused the Lumia Cyan rollout to those with the Windows Phone 8.1 Preview for Developer until a fix is in place.
Have you had any trouble updating to Lumia Cyan from the Windows Phone 8.1 Preview for Developer program? Sound off below.
We may earn a commission for purchases using our links. Learn more.
Microsoft Teams is killing it with 115 million daily active users
In an earnings call today, Microsoft CEO Satya Nadella said that Teams now has 115 million daily active users. That's a massive jump from the 75 million number Microsoft reported in April.
Microsoft Q1 earnings top expectations with big cloud, Surface, Xbox growth
Microsoft released its first quarter earnings for its 2021 fiscal year today, reporting $37.2 billion in revenue. That's up 12 percent over the same period a year ago, with big gains coming from the company's cloud, Surface, and Xbox segments.
Need a laptop with a Thunderbolt 3 port? Every PC here deserves a look.
Looking for a new laptop that has Thunderbolt 3 ports? Well, you're in luck, as we've rounded up what we think are the best Thunderbolt 3 enabled laptops available to buy today.
Protect your Surface Pro 7 with one of these great cases
You have a Surface Pro in your hands and you want to protect it. This roundup of cases compatible with Pro 4, Pro (2017), Pro 6, ad Pro 7 covers rugged and stylish options so that you find something you like.