Microsoft working on Windows 10 Preview server issues for updates

If you are some of the thousands waiting to get their hands on build 10051 of Windows 10 Technical Preview for phones, you are probably experiencing lots of server issues.

Microsoft has taken to the blog with an update on the matter. Long story short: it is going to be another two hours before the situation is resolved.

If, however, you are on the Fast Track for the Insider program and already on build 9941 (the old one), you may be able to sneak in line and get the update. Our Lumia 635 is installing the update as we speak, and a few others are also getting updated.

We will post a refresher when Microsoft resolves the issue. In the meantime, we'll try to get some screenshots and videos up shortly of the new build to tide you over. Here is the excerpt from the updated Microsoft blog post:

"We discovered this morning that there was an error in the database for provisioning record data, which is required for new phones to join the Fast Ring through the Windows Insider app. The team has been working to correct it but the load on the provisioning data servers has made all operations extremely slow. To fix the issue, we are taking the service offline and updating the provisioning record data for all 5100 phone POPs. It will take approximately 2 hours for us to make the update, and validate that everything is working. This is a different service from Windows Update, so Insiders who are currently on 9941 should be able to update their phones if they are already in the Fast ring. If they are in the Slow ring they will encounter the same issue with provisioning data. We apologize for the delay on this and are working to ensure it never happens again."

So grab a coffee as it's going to be a loooong day (or night).

Source: Windows Blog

Daniel Rubino

Daniel Rubino is the Editor-in-chief of Windows Central, head reviewer, podcast co-host, and analyst. He has been here covering Microsoft since 2007 when this site was called WMExperts (and later Windows Phone Central). His interests include Windows, Microsoft Surface, laptops, next-gen computing, and for some reason, watches. Before all this tech stuff, he worked on a Ph.D. in linguistics and ran the projectors at movie theaters, which has done absolutely nothing for his career.

  • Let the I'm moving to another platform comments begin..
  • I'm moving to Symbian.
  • I'm moving to Java
  • I'm moving to London. Wait, am I doing this right?
  • I'm moving to the bed :D Posted via the WPC App for Android!
  • Temporarily moving to shower, hopefully it's not going to be so loooong wait! :-)  
  • I woke up to this...
  • Yep.. Thats the right way...
  • Are you a female? I'm asking coz I haven't seen anyone around here.
  • Cool
  • Happy Friday everyone, I'm really glad to see there is so much enthusiasm for Windows 10 (Mobile) on this website.  I'm hoping a lot of Android users get converted to Windows Phone in the coming years.  Android is so laggy.
  • :-D
  • I am moving to Dos
  • I'm moving to my Nokia 1100..
  • Me too.
  • I'm moving in with my girlfriend. :P :D
  • I'm moving out of my ex gfs.... Lol
  • Wait wtf do you no each other:P
  • Haha... Let's wait until this year's fall. People need to have patience.
  • Time to get a 3310
  • Ubuntu or Sailfish sounds good!
  • Ubuntu.
  • Ubuntu - for those who thinks Windows Phone is too ubiquitous.
  • Im moving to Famicon
  • I am tired of this smartphone shit!
    Moving to 1100
  • +3310
  • I'm getting my new S6 Edge
  • I got my gs6 ill join wp again when everything is out and official and established Posted via the Windows Central App for Android
  • I am moving
  • I'm moving to my Android as a temporary daily driver.... And have some fun tinkering with this new build on my 520.... :p
  • m moving to tin boxes and string thing :p
  • Humm.. I think I'm moving to smoke signals...
  • Back to a flip phone.
  • Come on guys! Let them have the positive support from users! Every tech firm has it's server errors. Apple does have this and the way Google update is frantically useless and discouraging.
    The positive side is that we are the only users that get to "test" OS before RTM.
    So show loyalty!
  • Apple does this now as well. They did it with the ios 8.3 update
  • Yep...but their updates are going out to hundreds of millions of devices all at the same time!
    These updates are going out to 0.01% of Windows Phone users (I.e., hardly anyone!)
  • When did they ever listen to and implement something customers asked for during their beta?
    Microsoft has released this to people who wants to have a say in the development. Apple does it to see if phones break.
  • We are just making fun, its all good, this doesn't mean we lost loyalty to Windows phone or MS.
  • So true.. Just for fun yaar
  • Yeah every tech firm has this - but its MS. The same guys who recovered from DDOS against Xbox Live in hours when it took Sony PlayStation Network days. We are fans because we know MS is better, but this is letting that belief down.
  • Really though? This is an issue with their preview servers, the ones you are privileged to have access to and which are still in beta themselves. Give them a break.
  • Days? It took like two weeks for PSN to get back to working for me... :/
  • Agreed. I was an Apple loyalist for many years and they never solicited my feedback by releasing previews.  
  • Cyanogen.
  • I'm moving to Sun
  • Take me with u..
  • My Palm Treo 680 says hi
  • Oops.. Missed the bus to move on.. Guess I'll be staying with lovely smooth WP only.
  • I'm moving to the other side of the room to escape the fart I just ripped.
  • Im moving to my bed, and corpse around for the next two hours
  • Haha, this is why I love WP forums. It's always feast or famine. "WP to get..." = All hail MS, windows. "MS to release ... on iOS and droid" = Windows phone is dead. 50 shades of white or black, fuck grey.        
  • @Mrbrooks78: Lol! I literally turned pink and gad tears of Jo in my eyes reading your comment!!! So true and hilarious people in this forum are, me included :D
  • I'm moving to Platform 6; that's where the fast trains leave from.
  • You can also try platform 5.1
  • moving to platform 9 3/4:P
  • I like to move it! Move it!
  • My goodness what telepathy, I was just writing I like to move it move stole my comment king Julian!!
  • It happens. And I have pyrokinetic abilities, not telepathic.
  • Moving on top position now
  • I'm sticking with 8.1.
  • I like to stick it..!! Stick it!!
  • I like to comment it ! comment it
  • Im moving to another pitcher (of beer!)
  • I'm already kinda drunk.
  • awesome.....happy friday!
  • Known issues with 10.
  • I am moving to Skype on Surface. 
  • News!! Now it shows up.... No builds!!!
  • We are moving to W10...
  • Happy with ms-dos
  • I have never seen a post with more replies than comments
  • Good for you!
  • I'm moving to Windows Mobile 6.5
  • I'm moving to raspberry pi
  • Moving to the living room
  • I'm moving to MS-DOS Mobile...oh wait, it doesn't load the keyboard drivers on my 830 so I guess I'm stuck. LOL
  • M moving round and round
  • Going to dual booting as per ms patent!
  • Moving on and going back to sleep *yawn*
  • Me and a few other homies are sticking with 8.1
  • For the record, the download/prepare/installation is also VERY yeah.
  • It's always really long honestly..
  • Twss
  • I'll do the download when I get home from work. Then let it install during my 5 hr trek to Boston. Not quite what I had in mind, but one way or another I'll get to test out W10 by end of day today
  • I don't care homie, I'll check some new uploads on YouPorn
  • +1
  • +2. AND....atleast that will be more fun.....and def more
  • Why do the updates always say 5-10 minutes when we all know that it will take much longer?
  • How long on the 635?
  • That's would be 635 days, sit tight they are working on it
  • Was refering to how long the new update was taking Daniel Rubino as they were already installing via update not the Insider app.
  • Shit!!! I own a 920 :-( oh well... At least my condition is better than 1520 owners :-P
  • Thanks for the heads up Dan!
  • Yeah the whole process for icon owners is going to take about a month. Maybe longer. On another note, your name sounds like you're maybe gay? What does your bf call you?? Danny?
  • I've been on the "gears" screen for a long time was starting to get worried. Thanks for the update.
  • ...and I'm going to have to do it twice. I'll load it up on my 920 and see if it's something I want to carry around everyday.  If so, I'll probably put it on my 1020 on Sunday.
  • I'll give you something very long;) lol
  • Sadly here in Italy it's Friday night and nightlife's calling. But my love for Microsoft is keeping me at home
  • You should have gone out to enjoy while your phone updates.. lost your night! :P 
  • K
  • Was it that hard to predict what was going to happen?
  • Bing predict :p
  • Go ask on Bing Distill
  • They predicted and working on it :-) they started fixing their servers before they brick our phones right??? All hail Bing for the correct prediction ;-)
  • Yesterday Google said they were going to block something big happening in tech.....
  • Lol seriously?
  • Lol... No, I just made that up... Figured it would piss someone off.. Lol.
  • Beautiful. Well they clearly dropped the ball and they see it. This is bad PR and a bad show overall. But hey folks, we WILL get the preview. So dont go flipping out completely
  • Preview build. No ball to drop. It's like preseason. It doesn't mean anything except learn from mistakes and what not.
  • Yep, except when the mistake made is seen by thousands
  • not really ios has had issues with their updates look at the touch id issue wit their new update and thats not beta, yet u dont see 1,000,000 people crying about it and waaaay more people got that update
  • Hey, we both commented on the same thing! :D