Samsung updates Network Profile tool, fixes unlocked issues for good

In the ongoing saga with certain Windows Phones not playing well when unlocked (specifically MMS issues), there was an official tool and an unofficial one. The former was Samsung's app located in their app store ("Samsung Zone") and it was evidently quite limited in function (going by the average rating of 1 star). Later an unofficial homebrew solution was produced though it required you to have developer access/jailbreak the device.

We then got word that Samsung was working on an official fix, allowing users of unlocked phones to reconfigure their device for other networks with a simple menu selection. That update has hit today (v1.9) and from early reports seems to work quite well, even allowing MMS on new networks. The app also goes pretty far in reminding you that if you are currently in a contract with a carrier this tool will not work, so be warned. Other than that, Samsung seems to be at parity now with HTC and LG in offering network reconfiguration tools for users. For that, we're quite happy.

Grab the program here (opens in new tab) on your phone via Zune Desktop.

Thanks, Philipp, for the tip and feedback!

Daniel Rubino

Daniel Rubino is the Editor-in-chief of Windows Central, head reviewer, podcast co-host, and analyst. He has been covering Microsoft since 2007 when this site was called WMExperts (and later Windows Phone Central). His interests include Windows, laptops, next-gen computing, and for some reason, watches. Before all this tech stuff, he worked on a Ph.D. in linguistics, watched people sleep (for medical purposes!), and ran the projectors at movie theaters because it was fun.

  • Installed the update. Before the update, I could already select different networks. This stayed the same, which makes sense. But: no more extra options; so no options to configure MMS or anything else.
  • Right, but it should via the network profile, input those MMS settings for you. At lease one reader with an Omnia 7 says it works with MMS now.
  • Seems MMS does indeed work when I got to messaging, and use the Attach Icon. It doesn't work when i go to a Pic, then Share it, select Message, and send it. It doesn't give me an error when sending, just nothing arrives. But use the Attach way does work. I didn't test MMS before this update. This is on Vodafone in Holland.
  • Odd, I think that happens regardless of this as I sent an MMS in that manor a few days ago and the recipient never received. May be just a general bug?
  • Yeah, guess it could be a general bug too, doesn't have to be related to Samsung & the network profile app.
  • Nice, so this is like the first WP7 mini-update I guess, though it's not part of the OS.
  • And now my Omnia 7 works flawlessly. Not that I send MMS all that often (or at all for that matter), but it's nice to have the possibility. =)
  • I downloaded the app on my unlocked focus and it didn't give me options for any other providers I could switch too. Many people using north american focus' have had the same issues on various forums. As far as i'm concerned, the app has not solved any issues and once again, Samsung has left it's consumers out to dry!
  • Nice to read the article. Hope this upgrade will enhance its usability.
    Thanks for sharing the information.
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  • Hi very nice post. Samsung is of course leader in the market. Hope new upgrade will enhance its acceptability. All the best. South Beach Java
  • Samsung is evergreen because it is flexible. Its upgrade makes it relevant in the market. EZ Bright Teeth Whitening
  • Hmm, the Samsung app is not on the UK market place:-(. On what nationality market place is it available?What should I do?Brian
  • So what happened to the app?  clicking on the "here" in "Grab the program here on your phone via Zune Desktop." just goes to a blank page. Does anyone have an alternative way to get the app?