Windows 11's new AI Copilot is too slow to be useful

Copilot with Windows Central
(Image credit: Windows Central)

Microsoft's new AI Copilot for Windows 11 is now rolling out, but it's still too slow to be something that people are actually going to want to use. I highlighted this issue when the Windows Copilot first launched in preview back in June; the AI model takes too long to process your commands or queries, to a point where it makes more sense to do the task or find the information yourself.

The only scenario where Copilot makes sense is with complex tasks, asking it to handle multiple search queries and present it as a single answer. In that example, Copilot is fantastic. I can ask it how many Xbox Series X retail boxes I can fit in the back of my Tesla Model 3, and Copilot will do the research to:

  1. Find out the dimensions of an Xbox Series X retail box
  2. Find out the dimensions of a Tesla Model 3 trunk
  3. Do the math to come to an answer

This would take a human much longer to process, whereas Copilot's AI can do it in less than a minute. In this scenario, Copilot makes total sense. That said, it does like to talk and will respond to you like a human instead of just providing you with an answer, almost as if it's trying to teach you how it came to this answer.

I appreciate the sentiment, but I just need the answer. Copilot does have a "more precise" answer mode, which is supposed to reduce the amount of 'humany' responses it gives, but I find it still likes to talk a little too much. No option simply provides me with the answer.

Then there are the more simple queries, such as asking about the weather or finding out the name of an artist's latest album. These kinds of requests can almost always be completed faster with a traditional internet search using either Bing or Google. Copilot has to think about what you're asking first, look up a number of sources to come to an accurate conclusion, and then respond to your query with an answer.

These queries are always typed out in front of you, too. They don't just appear. This adds to the impression that Copilot is slow because I often read faster than its response can be generated. This means I'm waiting for Copilot to catch up to me, and it becomes frustrating.

A traditional internet search completes the query before Copilot even starts.  (Image credit: Windows Central)

As a test, I timed the following query: What was the name of Rihanna's last album?

  • Copilot: 16.55 seconds 
  • Bing: 0.5 seconds

Even though Bing powers Copilot, it uses a different type of technology to find these results, which takes much longer to respond. Bing had the answer at the top of the search page almost the second I hit enter. So, when it comes to simple internet searches, Copilot is not a great experience.

Then there's the issue of having to talk to Copilot like it's a human. You need to use full sentences for it to be most effective, unlike a traditional Internet search provider, which often works best with just keywords. With Bing or Google, I could just type "Rihanna last album" and get the answer I need.

Lastly, there's the Windows-specific stuff. Copilot is supposed to be a replacement for Cortana, which means it should be able to control Windows like Cortana could. This implementation is still quite basic, but I know it will improve over time. Regarding speed, it's still much slower than changing these settings yourself.

You can ask Copilot to turn on dark mode, do not disturb mode, or ask it to open an app or snap that app, but all these queries require an additional step to enable said command. And that's not factoring in the time it takes for Copilot to process the request in the first place, usually around 2-3 seconds.

Without plugins, this first version of Microsoft Copilot on Windows is kind of a letdown.

If you know where these settings are, it's almost always faster to manually toggle it yourself. 

Overall, this first version of Microsoft Copilot on Windows is kind of a letdown. Without plugins, functionally, it's very basic. Even if it did have third-party plugin support like Bing Chat, the time it takes to do stuff is often too slow for it to be useful. I shouldn't find myself thinking, "this would have been quicker if I did it myself" every time I use it.

As I said, for queries that require multiple steps, it's great and often faster. But for the common, everyday queries you might be tempted to use it for, just use Bing or Google instead. 

Hopefully, this improves over time. Part of this slowness comes from the fact that Copilot needs to process its answers on a server farm somewhere far away because this AI tech is too resource-intensive to run on local hardware, at least currently.

Zac Bowden
Senior Editor

Zac Bowden is a Senior Editor at Windows Central. Bringing you exclusive coverage into the world of Windows on PCs, tablets, phones, and more. Also an avid collector of rare Microsoft prototype devices! Keep in touch on Twitter and Threads

  • randalllewis@outlook.com
    Zac, I saw your article and rather than read it I asked CoPilot to summarize it. It did so in about 5 seconds. That wasn't too slow for my liking. I'm guessing it will get faster but is it really intended to be used for simple web searches?
    Reply
  • jasqid
    Thank you. I got the release candidate and tried it twice. What a waste. No voice integration? I dont want to type commands. Where's JARVIS?
    Reply
  • Arun Topez
    Totally agree with you, Zac! Cortana was way faster. Ask Copilot to open an app and it takes forever to even process that request and then you have to manually open it, and no voice prompts? For certain complex situations it makes sense, but Microsoft's implementation, especially in Windows, is just mediocore. Even if Microsoft improves it, the first impression is already ruined, which Microsoft has a habit of doing with certain products. They should have waited until it was mature and fast enough before releasing it. There was so much opportunity and fun they could have made with this, especially with the amount of investments they put in, but of course they never learn.

    RIP Cortana and Clippy (and eventually Copilot) - lol I just realized they all start with 'C'
    Reply
  • Sodium Man
    Zac, that is not the purpose of the Windows Copilot. You can always use voice access in Windows 11 to open apps with your voice, which is quite fast, just like Cortana. And of course Windows Copilot is not for basic web searches. It is more of an AI chatbot. So you should only use it for that kind of tasks. In short, Voice Access + Windows Copilot = Cortana (but better).
    Reply
  • Sodium Man
    Arun Topez said:
    Totally agree with you, Zac! Cortana was way faster. Ask Copilot to open an app and it takes forever to even process that request and then you have to manually open it, and no voice prompts? For certain complex situations it makes sense, but Microsoft's implementation, especially in Windows, is just mediocre.
    You can always use voice access in Windows 11 to open apps with your voice, which is quite fast, just like Cortana.
    Reply
  • Sodium Man
    jasqid said:
    Thank you. I got the release candidate and tried it twice. What a waste. No voice integration? I dont want to type commands. Where's JARVIS?
    Voice integration is available now.
    Reply
  • HeyCori
    Arun Topez said:
    RIP Cortana and Clippy (and eventually Copilot) - lol I just realized they all start with 'C'
    Lol that is kind of funny.

    Unfortunately, I'm starting to believe that copilot will either be deprecated in a few years, or radically changed from its originally implementation.

    I'm having a hard time describing what I'm talking about so let me see if I can make a comparison instead.

    How often do you use a hammer?

    Professional carpenters use hammers all the time. An amateur handyman will need it a few times a year. Then there's the last category, which is everyone else. The people that use a hammer so infrequently that they have to think about where their hammer is at.

    Microsoft is looking for carpenters, but they're getting everyone else.

    Copilot hasn't made a case why it's going to be different than Cortana or other voice assistants. They all have the same problem, which is your average person don't want or need a hammer everyday, and they don't need AI to write letters or turn on dark mode.

    If people aren't thinking about using it, then they won't use it. And if the experience is bad (as shown in the video), then they will purposely avoid using it.

    Microsoft needs to find a reason for people to keep using Copilot once the initial, "wow that was neat," feeling wears off. However, I don't think they will. Like Cortana, it's not something that people regularly need in their everyday life.
    Reply
  • Sodium Man
    HeyCori said:
    Lol that is kind of funny.

    Unfortunately, I'm starting to believe that copilot will either be deprecated in a few years, or radically changed from its originally implementation.

    I'm having a hard time describing what I'm talking about so let me see if I can make a comparison instead.

    How often do you use a hammer?

    Professional carpenters use hammers all the time. An amateur handyman will need it a few times a year. Then there's the last category, which is everyone else. The people that use a hammer so infrequently that they have to think about where their hammer is at.

    Microsoft is looking for carpenters, but they're getting everyone else.

    Copilot hasn't made a case why it's going to be different than Cortana or other voice assistants. They all have the same problem, which is your average person don't want or need a hammer everyday, and they don't need AI to write letters or turn on dark mode.

    If people aren't thinking about using it, then they won't use it. And if the experience is bad (as shown in the video), then they will purposely avoid using it.

    Microsoft needs to find a reason for people to keep using Copilot once the initial, "wow that was neat," feeling wears off. However, I don't think they will. Like Cortana, it's not something that people regularly need in their everyday life.
    I didn't use Cortana a lot before it was killed but Windows Copilot is something I use almost daily (mainly because it works as a neat shortcut to Bing Chat). Perhaps if Bing Chat (better than Google Bard) is successful (which it might be due to the integration with ChatGPT and Meta AI), then Windows Copilot would also be successful. I am optimistic about it and I think it will be successful eventually (once it has more features).
    Reply
  • Sodium Man
    Arun Topez said:
    RIP Cortana and Clippy (and eventually Copilot) - lol I just realized they all start with 'C'
    Or maybe third time's the charm?
    Reply
  • Painfully_Candid
    CoPilot--as has become the MO of Microsoft--brings no features that I need. At least Cortana started on the right track, but it was abandoned before it really came into its own. I relied heavily on Cortana on my Windows Phone. Nobody gets what an assistant should be. NOBODY. They are all garbage, as far as I'm concerned.
    Reply