What you need to know
- A recent cumulative update for the Windows 10 May 2019 Update has broken Bluetooth audio for some users.
- Microsoft recently published a support document confirming the issue with update KB4505903.
- A workaround is available if you've experienced this issue.
If you've noticed that you can't connect Bluetooth speakers or headphones to your PC since installing a cumulative update for the Windows 10 May 2019 Update in July, you're not alone. Microsoft recently published a support document (via Windows Latest) that confirms an issue playing audio over Bluetooth after installing cumulative update KB4505903, which was released in July. The bug appears to affect PCs that have their own internal speakers.
THere are a few ways in which you might experience this bug. Here's how Microsoft describes the issue:
- A Bluetooth speaker can't connect to the computer.
- A Bluetooth speaker can connect to the computer. However, the speaker output sounds noisy (bad quality).
- A Bluetooth speaker can connect to the computer. However, the sound is generated by the internal speaker instead of the Bluetooth device.
Fortunately, there is a workaround available. If your PC is impacted, you can use the System File Checker (SFC) tool to repair missing and corrupted system files. From Microsoft:
- Open the command console by using administrative authority.
- At the command prompt, type the following command, and then press Enter:
- sfc /scannow
- After the process is finished, restart the computer.
Microsoft has since released a Patch Tuesday update for the month of August, but it's unclear if that cumulative update corrects the issue. If you're still running a Windows 10 May 2019 Update on KB4505903 (build 18362.267), you can use the above workaround to get Bluetooth audio working correctly again.
We may earn a commission for purchases using our links. Learn more.
Join us LIVE for the Windows Central Video Podcast today at 2:30PM ET
We're LIVE with the Windows Central Video Podcast today at 2:30pm ET, make sure you're there!
Windows 10 October 2020 Update review: Subtle, but necessary
Microsoft's next big Windows 10 feature update is almost here, packing several notable changes and enhancements. This release is known as the October 2020 Update, version 20H2, and is the second big Windows 10 update to hit in 2020, after version 2004 which released in May earlier this year. This release is very much a continuation of version 2004, adding a few final touches and subtle...
Alleged source code for Windows XP exposed in 4chan leak
Alleged Windows XP source code has surfaced online after a thread on 4chan gained steam this week. If genuine, the source code could pose a security threat for any remaining Windows XP systems, particularly if they're connected to the internet.
The NFL is back! Check out these must-have Windows apps for football fans
After months of waiting through a unique offseason and no preseason games, the NFL is finally back this week. With these Windows 10 apps, you won't miss a snap of the NFL action.