Microsoft admits that Windows 10 is wrongly telling users they're out of support — here's the fix

Microsoft has confirmed that Windows 10 PCs that have enrolled into the Extended Security Update (ESU) program might incorrectly be telling users that their PC is now out of support.

As of October 14, Windows 10 reached end of mainstream support. However, thanks to Microsoft's ESU program, users can continue to safely use Windows 10 with security updates for at least one more year.

PCs that enroll into the program should continue to receive security updates, but a bug is causing Windows Update to display an error instead, telling users that Windows 10 has reached end of support.

When this error appears, it's not possible to click the check for updates button. Luckily, Microsoft says that there's nothing to be worried about, and that Windows Update will still successfully download and install the latest security updates as issued via the ESU program.

"The message, "Your version of Windows has reached the end of support", might incorrectly display in the Windows Update Settings page" Microsoft explains. This issue impacts the following editions:

• Windows 10, version 22H2 Pro, Education or Enterprise editions that are correctly enrolled in the Extended Security Updates (ESU) program and configured with an ESU product key
• Windows 10 Enterprise LTSC 2021
• Windows 10 IoT Enterprise LTSC 2021

Microsoft says it's already issued a server-side fix, and so it's only a matter of time before Windows Update on Windows 10 begins displaying the check for updates button again on PCs that are correctly enrolled into the ESU program.

If you don't want to wait, you can download this Known Issue Rollback (KIR) from Microsoft which will correct the issue.

Follow Windows Central on Google News to keep our latest news, insights, and features at the top of your feeds!