Windows 10 bug causes weird Wi-Fi issue that only breaks certain apps

Linksys Router 2-20e2
Linksys Router 2-20e2 (Image credit: Windows Central)

What you need to know

  • A bug has emerged that causes connectivity issues with Windows 10 version 2004.
  • The issue seems to allow web browsing but stops certain apps from connecting to the internet.
  • Microsoft is investigating the issue.

One user named AndyJefferson shared an experience with the issue on a Microsoft answers page. The post reads, "Since updating my Dell Iaptop to Windows 10 Version 2004, Network and Internet settings is showing that my home wifi network has "No Internet Access" when in fact it is working fine. I've rebooted my laptop, reset the router and reinstalled the network wireless adaptor but still same message."

According to Windows Latest the issue doesn't seem to stop people from browsing the web but can cause certain apps that rely on an internet connection to not work. Apps including Spotify, Cortana, the Microsoft Store, and the Feedback Hub seem to have issues reaching servers through the web when this bug affects a system.

A report in a Microsoft answers forum shares one person's issues with Cortana that seems connected to the same issue. It's worth noting that report was from months ago by a system on the Windows Insider Program. The PC was running Windows 10 Enterprise version 2004.

Microsoft is aware of the issue, according to Candy Luo, a Microsoft contingent Staff member. Luo states that the issue is currently being investigated by Microsoft.

Sean Endicott
News Writer and apps editor

Sean Endicott is a news writer and apps editor for Windows Central with 11+ years of experience. A Nottingham Trent journalism graduate, Sean has covered the industry’s arc from the Lumia era to the launch of Windows 11 and generative AI. Having started at Thrifter, he uses his expertise in price tracking to help readers find genuine hardware value.

Beyond tech news, Sean is a UK sports media pioneer. In 2017, he became one of the first to stream via smartphone and is an expert in AP Capture systems. A tech-forward coach, he was named 2024 BAFA Youth Coach of the Year. He is focused on using technology—from AI to Clipchamp—to gain a practical edge.