What you need to know
- Several Xbox Series X and Xbox Series S orders have been delayed by Amazon in the UK.
- Shipping dates changed overnight for some people with preorders.
- The Xbox Series X and Xbox Series S are available starting today.
Following months of anticipation, the Xbox Series X and Xbox Series S are finally available. But for some unlucky people in the UK, they'll have to wait even longer to receive their next-gen console. On the night before the Xbox Series X and Series S were set to ship, Amazon UK sent out last-minute notifications that some orders have been delayed.
At this point, it's difficult to determine how many people have to wait for their next-gen console. We can confirm that one member of our staff had an order for an Xbox Series X that was previously confirmed to ship today but has since been pushed back to Thursday. Last night, Amazon sent them an email stating that the console had been dispatched and will arrive on Thursday, November 12.
Others have shared similar experiences online. Lucy Hattersley, editor of The MagPi magazine at Raspberry Pi, shared a screenshot of her delay email on Twitter.
Several other people have gone to Twitter to share their frustrations.
So after receiving an email last night (11:40pm) from @AmazonUK saying my Xbox will arrive on the 10th November and a member of the Customer Service team confirming the same thing, my order now says arriving 11th November! @AmazonHelp pic.twitter.com/w3RXJ5N5H1So after receiving an email last night (11:40pm) from @AmazonUK saying my Xbox will arrive on the 10th November and a member of the Customer Service team confirming the same thing, my order now says arriving 11th November! @AmazonHelp pic.twitter.com/w3RXJ5N5H1— Glenn (@PacmanAndRobin) November 10, 2020November 10, 2020
Shoutout to Amazon UK for delaying a lot of our pre orders including my pre order for the Xbox Series X, never pre ordering from Amazon ever again 🙃@AmazonUKShoutout to Amazon UK for delaying a lot of our pre orders including my pre order for the Xbox Series X, never pre ordering from Amazon ever again 🙃@AmazonUK— Jaslen (@jaslentheg) November 10, 2020November 10, 2020
People with delayed orders are understandably upset. Many people preordered the Xbox Series X the day preorders opened and expected to have the console on launch day. Unfortunately, they'll have to wait to take advantage of the new hardware to play the best Xbox Series X and Series X launch games.
Xbox Series X
The full next-generation experience.
Xbox Series X is Microsoft's new flagship, as its most powerful console with over 12TF GPU performance and a custom SSD. It boasts up to 4K resolution and 120 FPS, full backward compatibility across four generations, and ray-tracing support.
Next-gen in HD
Xbox Series S
Experience next-gen gaming for less.
Microsoft serves the next-generation for less with its budget-friendly Xbox Series S. The console packs the same high-performance CPU and SSD technology as Xbox Series X, while scaling back the GPU and removing the disc drive.
Sean Endicott is the news writer for Windows Central. If it runs Windows, is made by Microsoft, or has anything to do with either, he's on it. Sean's been with Windows Central since 2017 and is also our resident app expert. If you have a news tip or an app to review, hit him up at firstname.lastname@example.org.
Is anyone else having trouble placing their order on the Microsoft store? I keep getting an "unable to purchase order at this time, try again. Something is wrong on our end. Waiting a bit might help". It was like that when I placed the order last night and it's still the same this morning . I'm waiting for the store to open to call.
If you're in the UK the stock they had went in about 4 minutes apparently.
I'm in the US . I ordered when they went live last night. I was able to add to checkout with ease until I hit the place order button. I have an order number, so hopefully they can fulfill it. But I won't get my hopes up too high. Walmart is my last option today and my local stores only have about 6 each. I live 5 minutes away from the closest one and they do have some available but I can't just go in and pick one up. Online purchasing at launch sucks.
I think that either means they are out of stock, or the system won't let you order another one on your account yet (i believe that's my problem). I tried at ~10pm central time and was able to add to the cart easily.
Yes after on eternal hold for an hour they informed me that they were out of stock even though I had an order number. He said he'll let me know within an hour when the next batch will be available. I almost had one at Walmart. I had it in the checkout cart and by the time I hit place order, out of stock... I miss the good old days of just going in and picking up a console on launch day
It is quite annoying that MS doesn't let you just buy one and then ship it when it is available. WTF have a limited stock? Just put a date 6 months out.
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