Nokia SMS Call Blocking

First look - Nokia adds Call and SMS filters to Lumias with GDR2 update today

We've already covered what's been included in GDR2 from Microsoft as well as the Amber firmware update from Nokia, but there appears to be more pieces to the jigsaw puzzle. An update for Extras + Info has been fired out into the wild that enables Lumia Windows Phone owners who are rocking GDR2 to start blocking numbers and unwanted contact. Yep, this is huge, folks.

The new settings area added, after you've got the latest version of Extras + Info is "Call + SMS Filter," which essentially does exactly what the name suggests. It's a feature we've been praying for since Nokia jumped onto the Windows Phone wagon. With this new blocking functionality, you'll be able to add numbers to your blacklist for incoming calls and SMS to be quarantined.

Call SMS Block

Microsoft created new APIs with Windows Phone 8 build 10327, which makes it possible for Nokia (and other OEMs) to implement this. We've received reports that this may well be carrier locked, but if you're certain you've updated enough and should be able to use the feature, head into Extras + Info and then back out again to the main settings list to see if the item has been added to the menu (the entry also details whether or not this feature is enabled).

Heading into the call + SMS filter settings area will present you with a few options - fear not, there's nothing major here. All you need to worry about is enabling (or turning off) the filters and managing blocked numbers. The counters below will show how many have been caught. If you head into "Advanced" you can fine tune the filters with settings to block withheld numbers, turn on the Live Tile (see below) and receive toast notifications.

Call SMS Block

As noted above, Nokia has also made it possible for you to pin a Live Tile to the Start screen, showing how many calls and SMS have been blocked. Pretty neat, we must say.

Call SMS Live Tile

Be sure to check for an Extras + Info update for your Lumia Windows Phone using this link or QR code below. Thanks, Tung Ha, for the heads up!

QR: Extras + Info


Reader comments

First look - Nokia adds Call and SMS filters to Lumias with GDR2 update today



Yep just got this... Nice! Oh and I'm using a Lumia 925 on o2 in the UK all works exactly as explained above.

The guy above him claimed that it was Samsung and HTC that needed to copy Nokia.  So his response does matter since that notion is pretty prevalent here.  Heck, I didn't know Samsung had already done this.  Makes me wonder what exactly Dan is talking about that Nokia had to wait for MS to expose new API's.

I don't know how the Samsung way of doing call blocking works but maybe this works a whole lot better. Maybe Samsung will introduce a better way of doing it now.

Ms in gdr2 made new APIs to allow this there was no way before for developers to get to that code perhaps all Samsung was doing was silencing the notification of blocked stuff

Nokia had provided this feature to some carrier branded lumias, like the ones for China Unicom and China Mobile.

Good point and doing exactly what users need. They alone are carrying WP8 and are doing a brilliant job of it.

Nokia can put any OS on their back and make it shine , if I ever ever ever ever were to try an android phone again will be cuz Nokia made it ,u can put that on paper .

Had something similar on my samsung focus.  The calls would not ring but would show as a missed call. I am assuming this is different  in that they don't show as a missed call.

Lumia 925 GDR2 and Amber out the box. But got the latest firmware in an update yesterday and the app updates today... Sweet

Yep, as much as I like the 8x hardware-wise, I would be with the 920, had it been available on o2 from the beginning!

Why don't you buy your phone on the internet? I did that here in Perú, my carrier here sucks too :P

Just a pitty that almost no one with a Nokia has GDR2 yet...
Anyway, I updated. Nothing happens but I assume that once I get GDR2 (in September probably...) it will then be already available without the need to update again.

I have the 925 that I know it already had GDR2 but I got another update yesterday that updated the firmware to the latest release. I was wondering if this was the bluetooth 4 update. I've also recieved the call and sms block. O2 here in the UK are pushing these updates out as soon as they are released (i mean firmware) very impressive. 

Well, good to know at least some carriers are doing a good job with these updates!
My L920 is branded to Deutsche Telekom and they always take their time releasing the updates.

yeah o2 has always been good with updates. I'm guessing they'll be even better now they've signed an agreement with Microsoft and Nokia to really push the WP8 platform. Good times ahead I reckon.

I have a 1020 and I guess many others do as well. So your "almost no one" comment is inaccurate.

You guess wrong.
Considering the numbers show that the vast majority of WP users have either a L520, L620 or L920, my comment IS accurate. Almost no one has it.
"Almost" means that some will have it. The very small minority who does are the owners of L925 and L1020 (being that in that pool, the number of people with the L925 is much larger than with L1020's.)

Hi Lumia 925 has GDR2 pre installed, I've had my UK Vodafone 925 for a month, brill better than my heavy 920.
One way of getting quick responses and updates is to write directly to Nokia or their forums and complain.
Much faster and responsive than MS,
I think the 925 is about the right size.  Loved my L800 hated the 920 but 925 is good........and finally we're getting functions that should have been done 2 years ago.

The L925 is basically the L920 with an aluminum case. How could you have hated one and loved the other, lol?

I truly hope this works with at&t in US. Tho somehow I doubt it. But damn Nokia you are the shit. Now officially can't wait for gdr2

How did you get it? My 1020 is not showing this option. I got an update for Display+touch, but that's it.

Download it from the QR code in the story. I just did that on my AT&T 1020. It works great. Remember, as the article says, you have to open Extras+Info and then back out and the SMS and call block option will be there!

Glad to hear its on the ATT 1020, if this one was another thing ATT blocked like Data Sense, I would get away as fast as I could from those bastards even if I had to pay an early contract termination fee.

Don't hold your breath too long...VZW kind of sucks with updates. Anyway, as much of a nice feature as the blocking is, it's seems like it's something up AT&T/VZW's alley to kill off. They'll probably decide on creating a new service that they can charge for rather than let you have it for free as part of the OS - yay American carriers!

I currently use this feature on Verizon, but am limited to the number of blocked numbers.  If I want to pay, I can block more.  Will be nice to just simply block it from the phone and not worry about the service from Verizon
Someday (far distant future, I'm sure) carriers will simply provide the connection and all phones and OSs will provide the services needed, thus dropping the price.  Funny thought for sure!

Why isn't this built into Windows Phone? It should be available for all phones, rather than a Nokia add-on.
(yes I am a slightly annoyed HTC 8X user)

Technically, it is. It's part of GDR2--Microsoft enabled this feature via an API extension in OS build 10327 and later. But it's up to OEMs to configure it to their liking. 

I get what you're saying and it's good that Microsoft have made the API available but it still feels like this is something that should be implemented and built into the core OS of the phone rather than relying on OEMs.

looks like MS realized that Nokia is working faster than they do, so they just implemented the API and moved on. If MS made this all by themselves, we probably would have had to wait until 2015 for this to arrive. 
Good for Nokia users, bad for everyone else and the platform in general.

Well, next time you know better what you should buy. Everyone knows that Nokia is a lot more determined with WP. They are working hard with a good user experience and happy customers. HTC on the other hand is just another Asian copycat OEM with "gimme your money and bye bye" attitude.

As an early adopter I think it's unfair to say that. HTC appeared behind the 8X when I bought it last November.
I'm not denying that Nokia haven't been behind WP and are constantly developing it. My original comment was that this should have been built into the core WP operating system rather than Microsoft relying on OEMs to develop features on the phone. Rather than creating a universal phone OS such as the iPhone it creates an 'Android-like' fragmentation.
Incidentally, the main reason I got the HTC 8X was for it's look and feel. I prefered it over the Nokia 920 which felt too cumbersome in my hand. And that in the UK the 920 was only available on EE for the first 3 months with the cost of the phone and plan quite extortionate.

Now it is built in and its up to the OEM to enable it. So give HTC a shout if you want this functionality. :)

The article says that Microsoft created the API for Nokia and other OEMs to implement this option. Fingers crossed all OEMs add it, and it won't be carrier dependent, as I can just see EE (UK) not allowing this feature!

Absolutely 100% agree - carriers should not alter or take out anything that is created by Microsoft and/or the OEM.

It's not an over the air update.  T-mobile has nothing to do with it.  All you have to do is scan the QR code above and update your 'Extras + Info' app.
I've got a 925 on Tmobile US and I just updated mine.  It works great!

I stand corrected, I have downloaded the update and already blocked a few telemarketers!!! Wohoooo thank you Nokia for all your hard work!!!!!

My understanding of SMS is texting from the phones default service (carriers) and not the likes of WhatsApp etc.

But im probably wrong? I asked because blocking SMS probably won't block certain whatsapp contacts. They are different.

yep massive still here in the UK although the likes of Whatsapp must be stealing some it's thunder.

Uh....its not if you understand my simple question. Or read my other replies. I'm not talking about "texting" generally (rolls eyes)

I'm not either. I'm talking about SMS, and my reply would be "Of course, everyone uses SMS". You said SMS, not "texting" so I'm not referring to WhatsApp, Skype etc. Every single person I know uses SMS regularly. Only a small percentage (maybe 5-10%) would bother with WhatsApp etc. SMS works on all phones, WhatsApp requires a smartphone and is beyond the skills / interest of people like my parents. I send / receive SMS messages with them all the time. It is such a fundamental feature, like making a phone call.

Not sure if this is a joke? My question was about SMS, which I believe is a default texting service from the phone (carrier). Whatsapp is texting too duh but im asking does anyone still use SMS. Because most of the ppl I know use a specific "3rd party app" to text because there are more features. Not the default. I hope im clear enough? Its not that hard to understand really.
Unless my understanding of "SMS" is wrong. There's MMS service from carriers too so the definition of SMS is very obvious.
Just out of curiosity. Seriously.

No you're understanding of SMS is correct. Its just that in USA, texting is synonymous with SMS. If people wanna know if you use kik or whatsapp or messenger, they specifically say do you kik/whatsapp or use man messenger. So it was strange to see you ask if anybody still used basic texting. To you texting encompasses all forms of sending a message. To me texting strictly means via sms

Maybe not for actual texting between people where all the other IM services provides better experience but SMS is very useful for two-step authentication for example.

Nice! If only this had been around sooner, I probably won't be needing it for awhile now. Hopefully it'll actually work unlike the one Samsung introduced for their WP7 devices.

It will definitely work now as Microsoft introduced an Official API  with Windows Phone 8 build 10327 whereas Samsung just used a hackjob.

This is all pretty neat but MS and Nokia at some point need to think about how to clean up and manage the settings menu. It evolves to an endless list of white text, which makes it more and more difficult to find what you are looking for quickly. The fact that there is no fixed order and every setting that gets updated falls back to the bottom of the list doesn't help.

Yup, agreed. Though I know the are experimenting with such a feature in 8.1 that is akin to how W8.1 handles apps. Not sure about Settings though if goes down to there.

You can block numbers through Verizon up to 90 days. I think you can only block 5 numbers for free.

They charge you for that?  You almost have to admire Verizon's tennacity for extracting more and more money from their customers.  Not necessarily saying the other carriers are better, since i don't know their block calls policy.  Verizon just seems to me to be at the top of the hill when it comes to charging their customers.

Initially I thought, it would be nice to use an US carrier since you get phones at a subsidized rate. But seeing all your comments, it seems like it would be a bad idea. How painful it is to know that a certain service which you love and supported by your handset is deactivated by the carrier.
It's like you have to choose your carrier wisely as you do your handsets.

I will just have to wait its a nearing realease anyway gdr2 updates in lumias are more feature-packed than in any other wp8 device just be patient i think the reason for this (in my opinion) is to sell more the L925 and L1020 (which has gdr2 update out of the box )

I don't understand your comment. It was not the fault of WP or Nokia. It was the carrier's fault. Ideally, your comment should read, "This is why I won't use the service of ________ again".

Guys, I just updated my L520 with above link... and after that i got 2 updates in my store one is nokia care and other is display+touch... is that GDR2 update... updating.. excited !!!
Update: No its not... it was just a misc update.. nothing happened as expected... still need to wait... :(

No that is an update to those apps. You will get GDR2 though an over the air update not through the store.

where in the world are you? O2 here in the UK are very good at pushing these updates and very quick.

Just want to understand... If in case I buy an unlocked phone from Walmart or ebay and use a prepaid service, do I still need to wait for the carrier to send me the GDR2 or will the OEM send me the update?

Got this update about 30 minutes ago. Too bad gdr2/amber are taking 10 years to release for my 521. Would be nice to use this to block harassing bill collectors. How does it work? Does it answer and hang up?

Student loans get pushed aside for everything else. If my job paid accordingly to what it demands, then it wouldn't be an issue. 10 years is a joke. Tmobile takes too long to "test" and push out these updates, especially since there are only 3-4 WP8 devices on their network.

cool addition but microsoft really needs to get that settings list in some sort of a more usable order. also it'd be great if these oem customizations could be added as pivots to existing settings menus..

FINALLLLYYYYYYYYYYYYYY been needing to block numbers for ages. Always wondered y WP didnt make this available when even my old symbian couldve

I use youmail its great because you can block unkown so they have to display their numbers or the get a this number has been disconnected msg

you can do it yourself, google Nokia Software Update 3.0.8 it will help you update it using USB cable.

I have been waiting for this forever. This feature alone used to drive me back to Android. And iOS STILL doesn't have it.
Awesome. Just awesome.

thanks, but there is some more few tweaks. there should be allow to block phone calls not in the list and the list accept only in phonebooks. those should be come in the next update!

Forgive my ignorance, but does one still get charged for the blocked SMS?  I see that the blocked SMS is still recieved and can be read within the app/settings.  I text little and pay per text.

That sucks, the carriers in USA are amongst the worst in the world, an operator/carrier should be a dumb pipe not a dictator controlling software updates, phone sales, internet tethering, charging for incoming, forcing expensive contracts etc.. But T-mobile may change this situation with their recent consumer friendly moves.
And the answer for your first question in Yes, you will be charged for incoming as SMS is blocked at phone-level and not on network-level.

Has anyone figured out how to block a contact? I see that you can do it from the call log, but I can find no way to block an existing contact. Do you have to wait for them to call you, or am I missing something?

I sorted it! If you just ring the contact and hang up straight away they will be in your call history, then you can block it! Problem solved !!

Actually you don't need to restart the phone after updating. Just go to settings and hold on a few seconds until is loaded.

ok, the API part has been mentioned plenty of times, but what exactly do they do? does it give developers the # of the caller, while the app is run in the background? 

for a more clear example, would this allow "true caller"(if updated ofc)  work in realtime, such as in andriod, and find the ID of the caller, while the mob is ringing ? :S

A step beyond huge. It is a shame however that Nokia had to do this on their own. People have been asking MSFT to do this for several years.

I don't see a way to block from the contact list until they call, then you can block the number from call history.

I sorted it! If you just ring the contact and hang up straight away they will be in your call history, then you can block it! Problem solved !!

Samsung devices have had this feature since the WP7 days. Doubt any Nokia fanboys will give them credit for that, though. 

Actually, that's true. Simply forgot about it. Will update the post. Regardless, Nokia now accounts for 81% of the Windows Phone market while Samsung...not so much.

So having a great feature is a bit meaningless when you don't actual put those phones in people's hands. I say that as someone who really, really like his ATIV S too.

In addition, this is an OS-level change that Microsoft did with GDR2, so that is significant. 

Right - but Nokia has 81% of WP8 the same way Samsung has 81% (or whatever the percent is) of Android - they spam the market. Nokia better PREY it stays this way too, because Samsung could easily turn their spam towards Windows Phone and dominate it.

Try youmail its a great voicemail app that works perfectly with it I have those calls getting a discounted message. No official app on WP8 but MagikMail uses their API's

I updated my 925 today (Vodafone UK), but the extras+info update isn't available in the UK Windows Phone store.

Hi i have a 4 wks old voda 925, and got my updates today.
Go to marketplace and type the name or use wpcemtral links using your mobile, i find that much easier
Good updates and about time too

got the 8.0.10328.78 update last night (unlocked UK 925 on Rogers in Canada), but no sign yet of updated Extras+info... maybe later in the week...

Great! I noticed a while back that T-Mobile does not support call blocking (not sure about now) so this will definitely be useful! Very impressed with Nokia.

This can't come fast enough... I have been harrassed by this number "02921961008".. O2 can't block it and they said there was nothing they could do. Yesterday I had 19 miss calls.. and today I have had 6. The first few times when I picked up there was no answer I thought it was a friend who was travelling had a very crappy line but I quick search revealed this.

This can't come fast enough... I have been harrassed by this number "02921961008".. O2 can't block it and they said there was nothing they could do. Yesterday I had 19 miss calls.. and today I have had 6. The first few times when I picked up there was no answer I thought it was a friend who was travelling had a very crappy line but 1 quick search revealed this.

Adding my do not answer numbers now on my 1020!  Awesome feature!
If you call and hang up on a number in your contacts, then you can block it.  It just has to be in your call history.  
Does anyone know if the blocked list is backed up with other data backed up on WP8 phones or if you have to start over with a new or hard reset phone?

Got a question hopefully somebody know the answer to.  I'm using a 920 from AT&T on T-mobile.  When GDR2 is released, will I get it?