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Anthem Demo servers down? It's not just you. (update)

Updated January 25, 2019: Electronic Arts has issued a formal statement following today's demo outage. While Xbox One players may face issues, those PlayStation 4 and PC should be set to play.

"The main issue impacting the Anthem VIP demo on PC and PS4 has been resolved. Anyone who has had an issue on those platforms should restart the game and attempt to join again. Our team is still working on fixes for some of the issues we're seeing on Xbox One."

Updated January 26, 2019: Xbox One players can now play the Anthem demo.

Electronic Arts just kicked off the early access demo for Anthem, its upcoming shared-world role-playing shooter. Accessible to a limited pool of players under the "VIP demo," the session serves as the first public opportunity to play. However, as typical with today's top titles, Anthem is experiencing server issues.

Budding Anthem players on Xbox One, PlayStation 4, and PCs are all facing common error messages upon an attempted log-in:

Connection ProblemWe're sorry, but the EA servers reached max capacity. Please try again later.Connection ProblemThe Anthem service is currently unavailable. Please see or for more information.

For now, affected players will just need to wait until a fix. While server requests may reduce later today, we may also see the publisher increase server capacity in response to the demand. We'll be sure to update this post as new details surface.

Related: How to play Anthem VIP and Open demos

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Matt Brown
Matt Brown

Matt Brown is Windows Central's Senior Games Editor, Xbox & PC, at Future. Following over seven years of professional consumer technology and gaming coverage, he’s focused on the world of Microsoft's gaming efforts. You can follow him on Twitter @mattjbrown.

  • I guess it's surprising not many people signed up for the network testing due to the NDA. How daft can you be to say users will be bound by NDA to test network functionalities.
  • How were they not prepared for this?
  • So any update yet? On my way home from work , been hyped all day to jump in!
  • I would expect this in 1999, I would understand it in 2009, but I find it unacceptable that this is still happening in 2019.
  • I never got into the demo, had heaps of fun roaming around town, but Expeditions just simply wouldn't load so I gave up.