Microsoft Teams is the latest app to lose a Copilot shortcut

The Microsoft Teams app on a laptop arranged in New York, US, on Tuesday, June 25, 2024. Microsoft Corp. risks a hefty European Union fine after regulators accused the company of abusing its market power by bundling the Teams video-conferencing app to its other business software. Photographer: Gabby Jones/Bloomberg via Getty Images
(Image credit: Getty Images | Bloomberg)

Microsoft Teams will no longer show a shortcut to the Copilot app in the Teams chat list. The change is expected to roll out in mid-to-late October and will affect the desktop and web versions of Teams.

Right now, there are two ways to navigate to Copilot within Teams and the two entry points lead to different experiences. Microsoft explained the need for the change through the Microsoft 365 Message Center (archived here):

"Today, users can access Copilot either from the Teams chat list or from the Copilot app in the Teams app bar. Beginning in October 2026, we will remove the Copilot entry point from the Teams chat list and direct users to access Copilot through the Copilot app. The Copilot app provides access to the full set of Copilot capabilities, while the chat list entry point provides a more limited experience."

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The Copilot shortcut in the Teams chat list made Copilot more visible, but that entry point led to a limited experience. My guess is that some people only knew about the Teams chat list icon and ended up using a limited version of Copilot.

After October, there will be a single entry point for Copilot in Teams and those who use it will be presented with the full experience.

The mobile versions of Teams are unaffected by this change.

Copilot in flux

Jacob Andreou is on stage in front of a screen displaying "Autopilot" and Microsoft 365 app icons surrounding a central icon, with an audience seated at tables in the foreground.

Microsoft wants AI to feel more natural for non-enterprise customers. "Autopilot" is a digital teammate that automates tasks and connects things across Microsoft 365. (Image credit: Microsoft)

Copilot finds itself in a state of flux. Microsoft just announced a massive shift in its Copilot strategy. A major update to Copilot flips the approach Microsoft is taking. Rather than have Copilot sprinkled across Microsoft 365, Copilot will act as a unified workspace that connects documents, conversations, data, and tasks.

Microsoft CEO Satya Nadella went as far as to call the update a new operating system. Three new landing spots for Copilot will provide new ways to interact with the tool, such as Home serving as a landing spot. Changes then permeate throughout relevant Microsoft 365 apps.

The exact features and experiences you will see will depend on what type of Microsoft 365 subscription you have.

More details about Copilot are expected at Microsoft Ignite in November. The key takeaway for now is that while Microsoft is shifting where it uses the Copilot moniker and how people access Copilot, the AI tool is very much an integral part of the company's plans.

Based on the upcoming change to Teams, it's clear that Copilot will still be accessible through apps. But Microsoft may emphasize different experiences or streamline the entry points to the tool.


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Sean Endicott
News Writer

Sean Endicott is a News Writer at Windows Central, where he covers Windows 11, Surface hardware, Microsoft 365, AI, apps, and the broader PC ecosystem. Since joining the site in 2017, he has written well over a thousand articles across the Microsoft landscape, covering breaking news, analysis, and feature reporting.

He writes Windows Wrap, a weekly column covering the biggest stories in Windows and the PC industry, and what they mean for the platform going forward.

Before joining Windows Central full-time, Sean worked in journalism and media production after earning a First Class degree in Broadcast Journalism from Nottingham Trent University. Outside of tech, he is an award-winning American football coach based in Nottingham, England, and was named BAFCA Youth Coach of the Year in 2024.

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