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Don't worry; Microsoft won't delete your free Teams organization

Microsoft Teams Android Install Store
Microsoft Teams Android Install Store (Image credit: Daniel Rubino / Windows Central)

What you need to know

  • Microsoft accidentally sent an email stating some Teams organizations would be deleted.
  • A Tech Community post explains that this is not the case and why they were sent in error.
  • The issue stems from a method that deletes unused Teams Free organizations.

Several people in charge of Microsoft Teams free organizations received an email about their organizations being deleted. The emails led to quite a bit of confusion and stress, but Microsoft has since clarified the issue. Microsoft accidentally sent out the emails and has no plans to delete active Teams free organizations.

Microsoft's Sam Cosby explains what occurred in a Tech Community post (opens in new tab). The problem stems from a new method implemented by Microsoft that deletes Teams free organizations that go unused over a 90-day period. A bug caused emails to go out to organizations that had been active.

The bug has since been fixed, so organizations shouldn't see any notifications about deletion unless they're completely inactive. Only organizations that don't have any sign-ins for 90 days will be deleted.

In an FAQ on the Tech Community post, Microsoft clarifies the state of Teams free organizations:

Will Teams Free still delete in the next few weeks?No, as long as Teams has been in use in the past 90 days. While there are articles out there that have shown Teams Free Admins how to view their license 'duration', it's been confirmed that once the fix goes live that any Teams Free orgs impacted with the above email will be 'extended' automatically and won't have to worry about any data loss.

While completely inactive Teams free organizations will still be deleted, you shouldn't have anything to worry about if your organization is active.

Sean Endicott is the news writer for Windows Central. If it runs Windows, is made by Microsoft, or has anything to do with either, he's on it. Sean's been with Windows Central since 2017 and is also our resident app expert. If you have a news tip or an app to review, hit him up at sean.endicott@futurenet.com.

3 Comments
  • Too bad. I accidentally created a free TEAMS organization and can't get rid of it. It was back when personal TEAMS was just coming out, and was just for iOS/Android. I went to TEAMS on the desktop to see if I could create a personal account and wound up creating a free business one. It is maddening to try to kill it.
  • I did the same but found somewhat complicated directions online and was able to kill it
  • Same here. And real0395 is right, it is complicated.
    https://support.microsoft.com/en-us/office/delete-your-teams-free-organi...