Elgato issues a fix for HD60 Pro issues on the Fall Creators Update

News
By published

If you've got an Elgato HD60 Pro capture card inside your PC, Elgato has a warning and a fix about the Fall Creators Update.

Alienware Aurora
Alienware Aurora

Sadly, no major OS update passes without some issues being caused somewhere, and in the case of the Fall Creators Update, Elgato's PCIe capture card, the HD60 Pro, is affected in a pretty major way.

The driver for the card can go into an endless reboot loop rendering it completely useless. So, Elgato has pumped out a quick fix but is emploring its customers to update their card's firmware and drivers before installing the Fall Creators Update.

As some of you may be aware, the Windows 10 Fall Creators Update is out, and as with any major OS update, low-level changes can have effects on hardware. Unfortunately, this time the HD60 Pro is affected.The issue: With the Windows 10 FCU (Fall Creators Update), the HD60 Pro driver will get stuck in a reboot loop and the firmware will be blank.The solution: We have released a new software update, 3.60.108, which includes a new driver that fixes the issue.

If you've already grabbed the Fall Creators Update, Elgato is advising rolling back first, then installing its new drivers and firmware. I have an HD60 Pro and haven't seen these issues myself, but they're clearly widespread enough given the message.

Article continues below

Find out more including full recommended steps on the Elgato Gaming subreddit and grab the latest updates from the company's downloads page.

Richard Devine
Richard Devine
Managing Editor

Richard Devine is the Managing Editor at Windows Central, where he combines a deep love for the open-source community with expert-level technical coverage. Whether he’s hunting for the next big project on GitHub, fine-tuning a WSL workflow, or breaking down the latest meta in Call of Duty, Forza, and The Division 2, Richard focuses on making complex tech accessible to every kind of user. If it’s happening in the world of Windows or PC gaming, he’s probably already knee-deep in the code (or the lobbies). Follow him on X and Mastodon.