Faulty Xbox One power brick? Microsoft will replace it for free

Xbox One power brick
Xbox One power brick

Have you somehow managed to destroy your Xbox One power brick in the process of using it as a portable radiator? If so, Microsoft will now issue you with a replacement unit should you have your console registered under warranty and you pass through the Online Service Center. Since winter will soon be approaching, now's a good time to confirm all your heating sources are working properly, right?

Microsoft's Larry Hryb looked into the matter as to why consumers were unable to request a replacement through the Xbox support website. This has now been rectified, as Hryb noted on Reddit:

"Hey gang, I have an update on this. I have worked w/ the Support team and we've enabled the option to purchase additional Xbox One power supply units via https://myservice.xbox.com{.nofollow}. I have not had a chance to check it out myself yet - but the team just emailed me to let me know they have added that option to the online tool."

You'll now be able to request a replacement if you're covered under warranty, or purchase additional bricks directly from Microsoft.

Source: Reddit, via: Neowin

Rich Edmonds
Senior Editor, PC Build

Rich Edmonds was formerly a Senior Editor of PC hardware at Windows Central, covering everything related to PC components and NAS. He's been involved in technology for more than a decade and knows a thing or two about the magic inside a PC chassis. You can follow him on Twitter at @RichEdmonds.