Fix: Windows Phone Central App should be working again (for those on AT&T)

Last night, we reported that our app was having a few troubles on the AT&T network (and a few of you on Verizon said the same). It was a networking issue, not the app directly and while we won’t bother you with the details, it should be working for most users now.

We just checked on our phones and have finally had a successful connection, but we need to make sure all is good for the rest of you. So if you use our app and are on AT&T, Verizon, etc. please take the poll below and let us know your results!

Daniel Rubino
Editor-in-chief

Daniel Rubino is the Editor-in-chief of Windows Central, head reviewer, podcast co-host, and analyst. He has been here covering Microsoft since 2007 when this site was called WMExperts (and later Windows Phone Central). His interests include Windows, Microsoft Surface, laptops, next-gen computing, and for some reason, watches. Before all this tech stuff, he worked on a Ph.D. in linguistics and ran the projectors at movie theaters, which has done absolutely nothing for his career.

97 Comments
  • Yes it is working on my 1020 on at&t now,I was worried
  • Fixed! Thank you!!!
  • Had no trouble yesterday or ever. Was confused when I saw the post
  • Ditto.
  • Working again on 520, at&t
  • A poll? What are we? Strippers???
  • Some of us are!
  • I had to pay for college some how.
  • Yeah, you are a poll dancer.
  • Homonym: two words that sound the same, are spelled differently, and have different meanings. ;)
  • I had trouble (on ATT). was blaming my phone before i saw the report. Now its fixed. no issue. You guys are of course the best :-)
  • I'm not At&t and its crashed all the time for a couple of days
  • +1, Vodafone UK
  • Btw I'm Orange Israel...
  • Speaking of att any update on gdr2?
  • It should be available now.
  • I have to wait till I get home, which is in 6 hours. :(
  • Working good now. This post loaded so yeah... Lol
  • Never had any issues on Sprint LTE with the ATIV S Neo! Keep up the great work with the app! I downloaded the app and tried it on my gf's AT&T 920 yesterday and it was spotty. I'm sure things are back to normal if everyone else is reporting it's fixed.
  • I have crashing issues with the app when not using WiFi. I'll try to test it again after I update my AT&T 920 later today.
  • It still crashes on my L920 after the updates.
  • Same here, even with gdr2 (issue happened yesterday too, pre upgrade)
  • Works now
  • As a techie, I really would like to know the details. Daniel, care to shed a light?
  • Yes, agree, do share the details, we are not bored by the details. It would be good to know what layers were causing the issues.
  • What if some of us want to be bothered with details? Knowledge is power.
  • My AT&T 920 still keeps crashing.  Even after uninstalling and reinstalling.
     
    Glad to see it isn't just me.  I thought it was retailiation for checking other carriers' prices and favoriting iMore.com on my phone.  :-)
  • Nope. Still flakey. Works on WI fi.
  • Sweet quick fixes...i like it!
  • My Lumia 1020 on at&t is now loading the app properly. The app now crashes for me when I try to access the forums. Does the exact same thing, tap on forum tile and crash to the start screen. Open app back up, and get the crash error message.
  • News reader works, but crashes in the forums
  • Reset your phones. That got it to work for me.
  • Didn't work for me, L920 AT&T
  • Tmo here just started experiencing the problem.
  • Ouch, HP is going to abandon Microsoft. The time when Microsoft was a world leader, have started its slow decline now :(
  • Whoa hp is abandoning Microsoft? And yes wpc is working just fine now. Has been for a couple hours I feel like
  • Okay, the developer in me wants to know what the technical details were. :)
  • Hmm.. Well I've had this issue from the day I bought the app- The live tile just goes black with a few letters near the left edge. Anyone else have this problem? This doesn't happen all the time. To make it right I just need to open the app and close it. No biggie but still, a fix would be nice.
  • Still crashes. I am logged into the forums and news page btw. Lumia 920 on att.
  • This used to happen to me.
  • No it's not for me
  • Didn't have issues yesterday, but I'm having a lot with the app today.
  • Still not working. 1020 on att
  • Yall are fast woo woo!!
  • Didn't work on non-WiFi attempts. Worked fine on WiFi. Turned off WiFi again and now doesn't work again. FWIW, Lumia 1020 on AT&T.
  • Please bother us with the details. I'm at least curious.
  • Sorry no poll in the app....but I'm working again. 1020
  • Not working here. Took about 20 tries to get the app to start
  • Had to reinstall the app to get it working again
  • Working now 520 on at&t
  • I never had issues but I do now.
  • I have an AT&T Lumia 920 GDR1, yesterday I could only get on WPCentral if I was on WiFi, otherwise I got a error message. Today, I'm having no problems getting on WPCentral, with or without WiFi. Thanks for your quick fix guys, you should teach AT&T how to do the same with Lumia 920 updates.
  • Still having an issue. However, once I send the email, the app actually lets me in.
  • ^This^
  • + yes, this.
  • It was broken, then it started working. Then I did todays ATT update on my 920 and it is broken again.
  • Badda Bing!
  • I keep getting a connection error, but the it works fine. I'm on AT&T, HTC 8x. I've gotten a msg on my phone that I'm now using GSM network, or I will have no network connection at all, a very rare thing, in areas that I normally have a connection. I've just been assuming that AT&T was updating towers or software.
  • Using an unlocked 720. The wide tile is going black! :(
  • I'm on ATT and it works on WiFi but not when on LTE.
  • Update: Works on LTE after a fresh install. (as you said)
  • One my favorite and definitely my most used app!
  • Not working 100%. It still gives me an error now and then , or just shuts down 920/att nyc
  • App is still crashing on me sporadically. ATT L920, just upgraded to Amber.
  • Still crashing if on cellular data.
  • Crashing here too. L920 on att
  • Still having trouble getting in. :'(
  • It was still crashing for me but a reinstall fixed it. Thanks Jay!
  • It just crashed a couple times now, but then started up ok. ( at&t L1020). Poll? No poll visible on the app.
  • Go to More -> View Links
  • Actually, it doesn't work there either. I had to use Show in Browser :/
  • GTG on my recently applied GDR2 AT&T Lumia 920.
  • Yep, its now working on my 920.
  • Working beautifully, life is back to normal
  • Still having trouble on ATT 925
  • I still get the error message at the homepage. Instead of hitting ok or cancel (for the error report), I just hit the back button and it lets me into the app. 1020 on AT&T
  • Still crashing intermittently on att 920 gdr2. :(
  • Uninstalled and reinstalled, still crashing on 920 at&t LTE.
  • Still not working on mine articles load but the forums do not work. The app crash when I click on the forums.
  • I'm also still getting the error as well. Lumia 920 (with GDR2 and Amber!!)
  • Yeah, it was crashing & not connecting around 8 hours ago. But that was on WiFi, in Australia. The website worked okay though.
  • Only works for me on wifi still. Even after a reinstall
  • Still erroring for me
  • Had anyone tried clearing cache? I just did fresh install but didn't think to try that.
  • Still can't access the app @10:40pm in NYC :(
  • I ended up uninstalling and reinstalling. Working fine now!
  • Ehh...was being wonky again on cellular...finally got in, but this sucks. :(
  • Still not working. Bummer.
  • Still having issues occasionally.
  • 7.8
  • Still not working on my AT&T 520. Re-installing didn't help.
  • is midnight in california and it's only working on wifi 920 on at&t
  • Not working...
  • Still broken. Reinstall did not fix it.
  • I'm on AT&T, using a 920...No longer crashing :D
  • Finally working now on att Lumia 920.
  • still not working on my Lumia 920 ATT network. As soon as I go cellular it crashes and throws errors :(
    I have no issues with Tapatalk on the other hand.