Recently, we've reported that Microsoft got sued by Xbox gamer Ordo_Liberal for blocking their entire digital Xbox games library after a 3-month court case.
You'd think Xbox would've learned its lesson after such a blunder and paying Ordo_Liberal $400 in damages in court, but sadly, it has not, because today, a gamer by the name of Joshua Khane has announced on social media that Microsoft has done the exact thing to him. Sadly, this kind of thing keeps happening, and it's nothing new.
Microsoft DELETED my account AND OneDrive!!?? After ACKNOWLEDGING that I’m the owner of the account and that it was compromised??? 25 fucking years of data, thousands of euros spended on games?? My son’s baby pictures? GONE!All because MICROSOFT couldn’t bring back a… pic.twitter.com/sItv5eQFAQJuly 14, 2026
According to Joshua, his Microsoft account had recently been hacked, and Microsoft's IT team responded by concluding that the account was unrecoverable, so they promptly suspended it permanently along with his entire Xbox games library and OneDrive account.
As a result, Joshua Khane lost over 25 years and thousands of dollars worth of data, Xbox games, and even his son's baby photos. As you can imagine, Joshua was furious, cursing Microsoft for such callous disregard for a person's property without finding a proper solution to the problem.
Microsoft: This is UNACCEPTABLE
I've got the same problem @JezCorden with my Son's account. I got the same email. The difference is my son is in my family group, so I was able to make the account unusable. I can tell Xbox/Microsoft everything about that account, yet because the security info was changed they… pic.twitter.com/D1d4LUIAeOJuly 14, 2026
Now, my faith in digital media has already taken a huge nose-dive recently after Sony delisted over 500 movies from people's accounts without recompense, killed off physical PlayStation discs, and announced the closure of the PlayStation 3 and PSVita's digital stores.
But after Microsoft's recent mistreatment of not only its employees and customers, it's hit rock bottom. What happened to Joshua was completely unjust and I hope stories like this eventually catch the eye of regulators, because it's utterly unacceptable. Microsoft should be paying out big fines for what they've done not only to Joshua, but likely hundreds, maybe thousands of others who weren't lucky enough to have their posts go viral.
As for me, I'm increasingly going DRM-free or full physical media from now on, while backing my work and personal files on external SSDs because I'm not letting Microsoft pull the same stunt on me if my account gets hacked.
These companies really need to start getting their act together to find legal and consumer-friendly means to preserve media; otherwise, it simply encourages users to resort to piracy, as it's looking more and more likely that it's "the only extant form of media preservation".
I can only hope that if Sony and Microsoft's blatant disregard for digital property and media continues, it may cause the European Union and other regulatory bodies of the world to get personally involved and force them to start taking digital preservation seriously.
But I guess only time will tell; right now, the future of gaming and digital cloud storage in general is looking like a dystopian nightmare none of us want to be a part of.
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