Skip to main content

Microsoft and FedEx announce partnership that will 'transform commerce'

Microsoft Logo at Ignite
Microsoft Logo at Ignite (Image credit: Windows Central)

What you need to know

  • Microsoft and FedEx announced a partnership that will help businesses improve commerce.
  • The partnership brings together the cloud infrastructure of Microsoft and the logistics network of FedEx.
  • The first solution to come from the partnership is called FedEx Surround.

Microsoft and FedEx announced a multiyear partnership that will see the companies collaborate in the commerce sector. The collaboration brings together the intelligent cloud from Microsoft and the logistics network of FedEx to improve commerce tracking for companies. In a joint announcement post (opens in new tab), FedEx and Microsoft state that the collaboration will "help transform commerce," adding that the companies "aim to create opportunities for their customers through multiple joint offerings powered by Azure and Dynamics 365 that will use data and analytics solutions to reinvent the most critical aspects of the commerce experience and enable businesses to better compete in today's increasingly digital landscape."

"Now more than ever, organizations are counting on an efficient and capable supply chain to remain competitive and open for business," said Microsoft CEO Satya Nadella, adding, "Together with FedEx, we will apply the power of Azure, Dynamics 365 and their AI capabilities to this urgent need, building new commerce experiences that transform logistics for our mutual customers around the world."

The first solution to come as a result of the collaboration is FedEx Surround. This solution allows businesses to leverage data to provide near-real-time analytics to shipment tracking. FedEx Surround will help businesses be more efficient when it comes to inventory management. It can provide near-real-time insights down to areas as specific as ZIP codes.

Microsoft's Nadella and FedEx CEO and chairman Fred Smith joined each other on a video Q&A that covers the partnership. Smith breaks down FedEx Surround, including the fact that businesses can see the fact that inventory stored in one location that isn't selling in that area is in demand in another area. As a result, companies can then move inventory around to meet demand.

Sean Endicott is the news writer for Windows Central. If it runs Windows, is made by Microsoft, or has anything to do with either, he's on it. Sean's been with Windows Central since 2017 and is also our resident app expert. If you have a news tip or an app to review, hit him up at sean.endicott@futurenet.com.

2 Comments
  • This is just an unnecessarily jargony way of saying "Microsoft will help FedEx deliver packages better." I'll believe it when I see it. Microsoft services are pretty terrible at tracking packages right now, at least for consumers.
  • LOL, Most couriers in the UK are a waste of space, Herpes (Hemies) and Yodel being the worse two.