Everything you need to know about the Xbox Design Lab 2017 custom wireless controller

The online service is similar to the Moto Maker system from Motorola that lets you customize hardware, but in this case you customize an Xbox wireless controller instead of a phone.

Announced at E3 2017, Microsoft has updated the Xbox Design Lab offering with support for more countries and new features. I got my hands on a new custom controller to see how the process works.

What's new in 2017

The overall theme of Xbox Design Lab is the same with the ability for users to choose different color schemes on the Design Lab site, mix and match buttons, and even get a custom laser-engraved message.

The big news though is finally those outside of the United States, Canada, and Puerto Rico can enjoy the program. Gamers in the U.K., France, and Germany can order today from the Xbox Design Lab site, and additional European countries should be added this summer.

Besides greater availability there are some welcomed fresh design options as well for 2017, including:

  • Four new color options — Ink Blue, Mineral Blue, Sierra Brown and Desert Tan.
  • Eleven new thumbstick colors including Glacier Blue, Zest Orange, Retro Pink, Electric Green, Robot White, Lightning Yellow, Ash Gray, Ink Blue, Mineral Blue, Sierra Brown and Desert Tan.
  • New metallic finishes for D-pads and triggers to add a premium look to your controller.
  • Black rubberized grips for added comfort and control.

Some of those features, like the rubberized grips and metallic finishes, are direct descendants from the super-premium Xbox Elite Controller, trickling down to the more affordable wireless Xbox controller.

How it works

The Xbox Design Lab system is straightforward. You just navigate to xbox.com/xboxdesignlab (opens in new tab) in your web browser and log in with your Microsoft Account.

Pricing for the base model begins at $79.99. The controller is the same as the one that comes with the Xbox One S, which means it supports Xbox One, Xbox One S, and the forthcoming Xbox One X via the Xbox wireless connector system. Even more exciting, this controller supports Bluetooth 4.0 so it can work with any Windows 10 PC of Surface as well.

The Xbox Design Lab site makes picking your controller a breeze.

To customize the controller, you select from eight sections including the controller's body, back, bumpers, triggers, D-pad, thumbsticks, ABXY buttons, and View & Menu buttons. All of those can have their own color schemes. Changes are made in real-time, and there is a 360-degree model that lets you see what your controller will look like when finished.

For the new features mentioned earlier, those are new options found under triggers, D-pad, and back. Nothing is free, of course, so Microsoft charges you a few extra dollars for the more premium features. Here is what they cost in addition to the $79.99 base price:

  • Rubberized grips - Currently free but was $5.99.
  • Metallic D-pad - $2.99.
  • Metallic triggers - $3.99.
  • Engraving - $9.99.

For the metallic triggers and D-pad, there are no color restrictions. You can choose all 19 colors for regular or metallic options, which is excellent. The laser engraving is limited to just 16 characters and costs an extra $10.

New rubberized grips are only in black, but are highly recommened.

All said, if you max out your Xbox Design Lab controller the total cost is $96.96 (although when we shot the video in this post the rubberized grips were extra, bringing the total cost to $103).

The controller ships from China and can take up to two weeks to reach your home. However, the one for this review showed up in about five days. Shipping is free.

Xbox Design Lab controller for 2017 – How is it?

As someone who regularly uses the Xbox Elite Controller, I enjoyed the new Design Lab one. The Elite Controller suffers from one single drawback in 2017: it lacks Bluetooth. That makes it ideal for console gaming, but it lacks wireless connectivity for most PCs. The Design Lab controller, however, does not suffer from this deficiency making it a better purchase for some gamers.

The metallic finishes for triggers and D-pad feel more premium. While they are not solid metal, they are cooler to the touch and add some nice pizzazz as well since they shimmer in the light.

While those metallic finishes are cosmetic, it's the rubber grips that I enjoy the most. The material is not overwhelming, but it adds a subtle contrast with the plastic Xbox controller's body since this is where three of your fingers resides while gaming. The rubber grips are highly recommended (especially since they're now free).

I skipped the new color options, but those are more neutral earth tones that are less cartoonish than some of the brighter more contrast-laden ones.

Xbox Design Lab controller

The metallic electric green really looks stunning. (Image credit: Windows Central)

The build quality is excellent too. There are no creaks with the controller when twisting, and the included two AA batteries in the box mean you are ready to go when your box arrives. Even the packaging is well done.

Xbox Design Lab is (still) a winner

I was a huge fan of the Xbox Design Lab idea in 2016, and it's even better this year.

The biggest news is that the U.K. and Europe can finally now get in on the action (and additional European countries will be added this summer). Those countries benefit from a year of Microsoft improving manufacturing and getting feedback from those in the U.S. too. For instance, last year's model had ABXY buttons that rattled slightly whereas this year's edition does not. Everything about the program has been tweaked, and those new metallic finishes and rubberized grips are definite recommendations.

If you are in the market for a new Xbox controller, or just want an additional one for your Windows 10 PC, look at the Xbox Design Lab. The only downside I see is trying to decide your picture-perfect design. Microsoft boasts that there is a total of eight million different configurations with the Design Lab now, and that can cause some stress – but it's worth it for your very own controller.

See at Microsoft (opens in new tab)

Daniel Rubino
Editor-in-chief

Daniel Rubino is the Editor-in-chief of Windows Central, head reviewer, podcast co-host, and analyst. He has been covering Microsoft since 2007 when this site was called WMExperts (and later Windows Phone Central). His interests include Windows, laptops, next-gen computing, and for some reason, watches. Before all this tech stuff, he worked on a Ph.D. in linguistics, watched people sleep (for medical purposes!), and ran the projectors at movie theaters because it was fun.

20 Comments
  • I need one but broke now
  • I'm very keen to get one of these for each of my team of engineers at work, but may have a hard time justifying $700 to the bosses! Might just have to save my pennies and spring for it myself because it would be oh, so cool!
  • Daniel. Europe is not totally benefiting from them. Only France, UK and Germany. Non deliver outside their country borders. Do you guys in Windows Central have that item for sale ? I would be first customer here in Boring Norway
  • Netherlands too. No designerlab on dutch microsoft-sites, too bad, it would be awesome to have our own controllers!
  • Thats not really a surprise, Microsoft always ***** on Europe; instead of taking it as one EU market, Microsoft tries to BS by just including few states.  
  • We can't sell Design Lab controllers. They're made to order. However, I understand your pain. Mine shipped to the UK from China so I'm not really sure what the holdup is.
  • Ugh when will get elite customs controllers? :( Ill gladly pay for a $200 one
  • It doesn't look like they are going to. The Design Lab itself links to Scuf for custom Elites.
  • Go look at Scuf Gaming. They already offer custom Elite controllers through a partnership with Microsoft.
  • "The biggest news is that the U.K. and Europe can finally now get in on the action."   Well, The UK, Germany and France. That's hardly Europe considering that there are over 40 independent countries in Europe and none of us have access to the Design lab...which is absolutely ridiculous since at least within the EU we have a f*cking single market so there's ZERO reasons for Microsoft to make it available in Germany & France and not in Spain or Poland for example. They could literally ship the controllers from the same place to the entire EU.   That said, thanks for having picked the dark blue with white for your controler, Daniel, 'cause that's actually the blue I have on one of the ton of designs I have stored awaiting for Microsoft to allow me to order a bloody controller, and I was wondering how close it resembles the preview. (though I don't do the sort of...questionable...mix up of bright colours you like to do lol)   I find it curious though...the metallic green is a beautiful bottle-green but when you pick the matt-green it's only available in that neon-green that looks like something out of a bikers reflective t-shirt. I wish Microsoft would offer a darker green more close to the metallic one.
  • Best countries in Europe, clearly. ;-) But since they come from China there's no real excuse not to send em everywhere.
  • Yup. And Britain XD Sent from China? Well that might explain it actually. Most of Europe charges import taxes on Chinese products, specially ones that are worth near 100€, when they're sent to the consumer directly. However, still not a good excuse since Microsoft only needs to have a distribution centre in Europe (and they do, in the Netherlands) to where they send the controllers from China and then send them from there (which removes the taxes to the consumer since the product is being shipped to them from within the EU and not directly from China). It will make the process take a bit longer but it's still not a good excuse. OR, you know, they could ask Foxconn to produce the bloody controllers in their European factories and be done with it...  
  • "Well, The UK, Germany and France. That's hardly Europe "
    I mention in the 4th paragraph:
    The big news though is finally those outside of the United States, Canada, and Puerto Rico can enjoy the program. Gamers in the U.K., France, and Germany can order today from the Xbox Design Lab site, and additional European countries should be added this summer.
  • In France, engraving is free but not rubberized grip when I checked 2 weeks ago.
    Unfortunately, living in Belgium, I must wait before being able to buy one. :/
  • Nice. Love these.
  • Still waiting for this to hit Australia.
  • Ok guys. Why don't you have a feature for us customers to show you, what designs we want, and you can order it for us if possible and we pay to Windows Central. Impatient 😋 fan here dying to have an Xbox one Design controller
  • The one i ordered has frequent issues staying connecting to Xbox. Nothing you can do about it since its a personalized item
  • not in my price range today. looks great dan!
  • For those who cannot get one yet.
    Have you at least tried building one? I mean just using the simulator is an astonishing experience. The 3D animation is buttery smooth and the model is so gorgeous. Even if you cannot get the controller, at least it is a bliss to play around with the designer tool for it. Even better (or maybe) on par with 3D Remix ^_^ (Tried on a SP4)