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Skylake-powered Dell XPS 13 and XPS 15 grab BIOS and driver updates

XPS 13
XPS 13

Owners of the late-2015 Dell XPS 13 (9350) or XPS 15 (9550) — both rocking the new Intel Core i Skylake processors — will want to head to the Dell Drivers page (opens in new tab) to grab a few small updates.

First up is the Dell XPS 13 (9350), which is picking up BIOS version 1.2.3 up from the previous 1.1.9 release a few weeks back. This update is listed as optional and not a critical one, so you could skip it.

Changes include:

  • Support Vpro Windows 7 OS
  • Support Dell BME Dock

Additionally, there is a firmware update for the Thunderbolt 3 USB port, which you will want to grab. Dell uses full spec'd USB 3.1 Type-C ports on all their devices for display out as well as data transfer and even optionally powering the system.

Dell has also released a few driver updates for the late-2015 XPS 15 (9550) with InfinityDisplay. Those drivers include:

  • Intel 100 Series Chipset Driver
  • Intel Dynamic Platform and Thermal Framework Driver
  • Realtek USB GBE Ethernet Controller Driver

Most of those are just maintenance and small improvements, but they're still listed as 'Recommended' for your laptop.

Have you picked up either Dell Ultrabook for your daily work? Let us know what you think.

Next week, we'll be featuring both the new XPS 13 and XPS 15 for reviews and later today you can look forward to a hands-on with the new Dell Venue 8 Pro (5855) with Full HD display, LTE and more!

Thanks, Mark B., for the tip!

Daniel Rubino
Executive Editor

Daniel Rubino is the Executive Editor of Windows Central, head reviewer, podcast co-host, and analyst. He has been covering Microsoft here since 2007, back when this site was called WMExperts (and later Windows Phone Central). His interests include Windows, Microsoft Surface, laptops, next-gen computing, and arguing with people on the internet.

30 Comments
  • No XPS 12 review coming?
  • Not ruling it out, but we have to prioritize too.
  • That last paragraph made me smile. Can't wait!
  • Unfortunately, UPS is late with the tablet, so hopefully we'll have something for Monday!
  • Tah well, it'll make for a better next week!
  • did you guys get the tablet?
  • Still waiting for the power management problems to get resolved. Has anyone else had the sleep issue on the Skylake XPS 13? We've also had trackpad scrolling issues crop up recently. The scrolling just stopped working, but will still work on the touchscreen. Thankfully the recent display driver seems to have fixed the random display crashes. Kind of annoying to see so many bugs on $1500 + machines.
  • Dare I say that I feel a bit of comfort in knowing that Skylake XPS13 owners have the same problems I have in my SP4? Make me hopeful that it is a broader Intel problem that when fixed will be released across all Skylake machines. In fact, the update above doesn't seem too dissimilar to the firmware update I got earlier this week on my device.  
  • Personally I could live with the problems, but we got this as a work computer for my wife. She needs it to "just work". At this point, it's just a stop gap until the new Mac Airs come out. I've always been a PC fan, but this Skylake debacle is really frustrating. And Edge sucks big time.
  • Edge is completely transformed with a proper host file while we wait for extensions and other maturing.  For me it went from unusable frustration to my go-to browser.
  • I have topped out XPS13 coming in on Monday - reading this doesn't make me feel to good. The laptop is my first non-ThinkPad machine and I hope that I don't have to send it back.
  • Yup, few issues I have with my XPS 15. 1) Sometimes machines won't wake up from sleep mode even the power indicator is on.  I had to long press the power button to force it to turn off and then turn it on again. 2) Trackpad is annoying at times, "clicking" or moving the cursor when my hand is nowhere near the button or the pad. 3) BSOD: super annoying and it happens about once every three days.  I can't tell if it's the laptop or Win10 to blame.  
  • I had BSOD originally. Very often actually. Mine was directly related to the SSD driver. I updated to the Samsung one over the one on the Dell site and that solved all of them. 
  • That's OK. I've so many BSODs on my new XPS 15, that each firmware update gives me some hope. ;-) Hardware is checked and working, something bad with software. I have to reinstall whole **** and see results.
  • Best of luck and let me know how it goes.  Personally I've already wiped my XPS 15 and clean installed from scratch without any of the Dell apps.  Unfortunately I am still getting BSODs.
  • I think I only recall seeing 1 BSOD on my XPS 15 since I got it, but I went and installed all the updated drivers I could find and since then have not had it happen again for the past couple weeks.  In addition to the drivers on the DELL site, make sure to grab the latest from Nvidia directly on their site, as well as going into Device Manager and right clicking the Realtek audio devices and checking for Updates on those as well.  I believe there were 1 or 2 that updated that way above the versions the DELL downloaded drivers provided.
  • Here is how I've resolved all the BSODs I've seen on the XPS 13 9350 and the XPS 15 9550. XPS 13 9350: Update the Dell Wireless 1820A WiFi driver for Windows 10 to version 1.555.0.0, A02 Resolves an intermittent bluescreen error: ATTEMPTED_WRITE_TO_READONLY_MEMORY (bcmpciedhd63.sys) XPS 15 9550: Update the Dell Wireless 1830 WiFi driver for Windows 10 to version 1.555.0.0, A03 Resolves an intermittent bluescreen error: ATTEMPTED_WRITE_TO_READONLY_MEMORY (bcmpciedhd63.sys) XPS 13 9350: Update the Realtek Audio ALC 3246 Driver for Windows 10 to version 6.0.1.7654, A03 Resolves an intermittent bluescreen error when the display turns off: DRIVER_POWER_STATE_FAILURE (RTKVHD64.sys) XPS 15 9550: Update the Realtek High Definition Audio ALC3266 Driver for Windows 10 to version 6.0.1.7628, A03 Resolves an intermittent bluescreen error when the display turns off: DRIVER_POWER_STATE_FAILURE (RTKVHD64.sys) I also highly recommend updating the BIOS and Thunderbolt firmware.  Unlike with Surface devices, Dell's firmware updates are not distributed through Windows Update. I have detailed other issues I've resolved here:
    https://www.massdeploy.com/category/system-builds/dell-xps-12-9250-13-9350-15-9550/
  • I almost forgot.  I was also seeing a bluescreen error DRIVER_IRQL_NOT_LESS_OR_EQUAL (USBXHCI.SYS) after the XPS 15 9550 would turn off the display while having too many devices connected to a USB hub plugged into the Thunderbolt port.  I'm not sure if that's Dell's fault because they control the Thunderbolt firmware release, the USB hub manufacturer's fault, Microsoft's fault since USBXHCI.SYS is maintained by them, or Intel's fault because they made the Thunderbolt controller. And heck, while I'm here, is anyone interested in greatly improving the color accuracy of their fancy new display?  The Adobe color profile included with Dell's Premier Color app isn't nearly as accurate as this. Download notebookcheck.net's color profile from here:
    XPS 15 9550 UHD display: http://www.notebookcheck.net/uploads/tx_nbc2/Dell_XPS15_9550_UHD_Touch__7PHPT_LQ156D1_.icm
    XPS 15 9550 1080p display: http://www.notebookcheck.net/uploads/tx_nbc2/Dell_XPS_15_2016_FHD_matt__1203M_LQ156M1_.icm
    XPS 13 9350 QHD display: http://www.notebookcheck.net/uploads/tx_nbc2/Dell_XPS13_QHDplus_Touch__05P7H_LQ133Z1_.icm
    XPS 13 9350 1080p display: http://www.notebookcheck.net/uploads/tx_nbc2/V4FJ4_LQ133M1.icm Follow the instructions here to install and activate the color profile:
    http://www.laszlopusztai.net/2009/08/23/stop-losing-display-calibration-with-windows-7/
  • Nice, I'll try this. Default colors are odd a bit.
  • Thanks, but my last BSOD was because KERNEL_SECURITY_CHECK_FAILURE. I'm going to make clean system reinstal tomorow (with upgrade to Pro) and wiil see.
  • Hi, Could you please help me out !!! I am facing this issue on my Dell XPS 13 9350 (Late 2015) i7 6500U QHD Touch 8GB 256GB - "driver_irql_not_less_or_equal (bcmpciedhd63.sys)". I have updated the driver to Dell Wireless 1820A WiFi driver for Windows 10 to version 1.555.0.0, A02 but still facing this issue. Any solution ??
  • I want an XPS15, but I'm hanging on in case they upgrade the camera to support Windows Hello. Does anyone know if this is going to happen? It's the only deal breaker stopping me from ordering one.
  • They told me they are working on their own tech. Standard Intel F200 camera is too big for Ultrabooks, so they need another solution (SP4/SB camera is proprietary made by MS).
  • I wouldn't call XPS15 an ultrabook
  • Agreed.  It's damn small and thin for a 15" laptop, but it's still a bit heavy to be an 'Ultrabook'.  Mostly due to it's heavy duty construction.  (Metal body and carbon fiber base.)
  • I have an XPS15 and after doing a fresh install of Win10 Pro x64 I have had these problems. I've also installed all updates in order as specified by Dell as of 1/27/16. 1.  Critical_System_Process_Failure BSOD due to a Windows Update bug.  (No dump file created, stuck at 0%, build 1511).  I disabled Windows Update Service until i have time to tinker and test. 2.  Citrix Receiver 4.4 USB driver (ctxusb.sys) causing BSOD.  (No dump file created, stuck at 0%, build 1511).  Had to remove the driver on startup with Autoruns.  2.  Wireless Card disappears on reboot randomly.  No friggin clue.  
  • Had a brand new XPS 15, ran WU and after it rebooted it dropped the wireless card. Went back to MS store day after I bought it because there's no way I'm spending $1.5K on a laptop and troubleshooting it out of box.
  • I have the 13, best laptop I've had since 1993!
  • I'm thinking about buying a XPS 15, but I'm a bit discouraged after reading some of the comments on here and elsewhere.
  • I am facing this issue on my Dell XPS 13 QHD 8GB 256GB - "driver_irql_not_less_or_equal (bcmpciedhd63.sys)". I have updated the driver to Dell Wireless 1820A WiFi driver for Windows 10 to version 1.555.0.0, A02 but still facing this issue. Any solution ??