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Some Fallout 4 Pip-Boy Edition pre-orders have been cancelled by GAME in the UK [Update]

Pip-boy
Pip-boy

With just a few more days to go before Fallout 4 is released, some UK gamers who pre-ordered the £100 limited Pip-Boy Edition of the game may be out of luck. GAME, the exclusive retailer in that country for this version of the post-apocalyptic RPG, is cancelling some pre-orders of the Pip-Boy edition.

VG247 reports that many people who pre-ordered the game by submitting a £20 deposit have now received emails from GAME stating they were unable to charge their account, so their pre-order was cancelled. Unfortunately, publisher Bethesda Softworks has already said they won't be offering any more copies of the Pip-Boy edition of Fallout 4, which includes a full-sized replica of the Pip-Boy wrist computer in the game.

Many of the people who had their pre-orders cancelled by GAME claim there is nothing wrong with their accounts. Some have posted complaints about their treatment on Twitter, including word that they have been unable to get in contact with GAME's customer support by phone. Fallout 4 is due for release on November 10 for the Xbox One, PlayStation 4 and PC.

Update: GameSpot has received a new statement from GAME

"While processing these orders, a small number of customers have experienced problems that have been caused by their bank or PayPal accounts not allowing payment to go through. For security and privacy, they do not share with us why payment has failed," said a spokesperson.""We would like to reassure all customers that have pre-ordered that their order is still reserved and being held for them. Stock will be secured in our distribution centre until we are able to ensure payment and delivery. This stock will not be released for general sale. We will contact all customers via email within the next 48 hours with an order status."

Pre-order Fallout 4 for the Xbox One on Amazon for $59.88 (opens in new tab)

Source: VG247.com

17 Comments
  • Same thing happened to me, I would suggest people call their banks and check if Game's fund request has been cancelled on the pretext as "fraud checks". These check appear to be random and sporadic. Another instance where this occurred was when I backed ShenMue on kickstarter. Edit: To clarify where this happened for me was with borderlands 2 ultimate loot chest edition.
  • I've had this before too with Game. Now I exclusively use PayPal with them.
  • I've never been able to order from Game directly with my card, TSB pick it up as fraud every single time. I now have to use PayPal to buy anything from Game.
  • It happened with ms store during xb1 launch & they ended up cancelling one of the items(xb1 day one gold). PayPal didn't work for me was just a waste of my time
  • I wonder if they oversold the preorders, and they are using this as an excuse. Posted via the Windows Central App for Android
  • These companies need get things together with banks. I see this stuff happen a lot more lately though. Almost makes pre ordering worthless for the people that do.
  • Pre ordering is worthless.
  • Except when its actually a limited version such as the pip boy where you'll never find it for retail price ever again
  • GAME at its worst and their exclusivity nonsense on things should stop.
  • I bet the employees will hoard these themselves and then sell them on ebay for a big profit. I've heard of EB games employees doing similar things when they cancel preorder.
  • Unlikely, i work for game and call of duty 3 has been causing many of the computer systems issues, so blame cod because its been a nightmare today trying to get people their nuketown codes for a game they will trade in in 2 days
  • Yeah sure, that's why...
  • Feel sorry for everyone who's not getting their pip boys. But had a nasty experience with game a few years back with a halo limited edition game and haven't set foot in any of their stores since.
  • Lol just loved how hmv handled Nintendo games they put display copies up but they somehow lost the cn code that came with the game so they had to do a store transfer. Last time I bought a game from them(maybe a year later they stopped selling games)
  • Bollocks.
  • For some reason Game charged me £17 less for my copy. 2nd time they have screwed up a pre order in my benefit. First time was for Fallout 3 collectors ed, sent me a copy 3 days early and then another on release day without charge.
  • Game have been doing this sht from the start, know a couple of people who have paid monthly installments on playstations and stuff, when its released: "oh were out of stock, we sold them all..want your money back in credit?"