Although the Sprint Samsung ATIV S Neo went officially on sale today, you won’t be able to run to your local store to pick one up. At least that’s what we’re hearing from colleagues and fellow readers like yourselves.
Evidently, customers who wander in to a Sprint store to pick up the latest and greatest Windows Phone 8 device will be told that it is “direct ship only” meaning no in store availability. This news was reportedly reiterated in the Sprint weekly newsletter sent out to customers today. In addition, Best Buy is now listing the phone for a $149 price tag too but it’s not available online (or in brick and mortar). We haven’t checked Microsoft Stores but so far, they only have the 8XT listed.
That’s all bad news if people were expecting to grab the phone for the weekend as it means you’ll have to get it shipped and wait. We've also confirmed that at least two stores do not even have dummy units in place, which makes sense since in-store point-of-sales cannot occur.
Listed at Best Buy, but you can't have it yet
So why the limited availability? We can think of two scenarios:
- Sprint has ordered only a limited amount; has little faith in the device selling
- Samsung is having trouble getting early shipments to stores; larger rollout coming later
It’s too early to say which of those would be the correct theory, though we have heard in the past that Sprint would only put new Windows Phones on the shelves, but they won’t promote them (or give them a priority placement). In this case, even putting them on the shelves may be too much to ask. In addition, we haven’t seen any commercials or promotions for the 8XT (review) or the ATIV S Neo--granted, the latter phone just launched today so it is still very early in its release cycle.
On the other hand, Samsung has been known to be slow in the past with getting phones out the door. Case in point was the original ATIV S, which was announced last August but didn’t reach customers hands until mid-December. Both companies could be taking a "wait and see" approach.
We don’t want to rush to judgment too early, but so far the Sprint re-launch of Windows Phone has been less fanfare than hoped. Let’s see how things pan out in the coming weeks.
Anyone else want to share their experience in trying to pick up the ATIV S Neo? Sound off in comments. Thanks, Jacob F. and others, for the tips
We may earn a commission for purchases using our links. Learn more.
Everything we know about Resident Evil Village (so far)
Capcom's next survival-horror title is Resident Evil Village. This eerie game takes players to a snowy European village where Ethan must deal with witches, werewolves and more. Here's everything we know.
Review: The ThinkPad X13 Yoga doesn't do much new compared to the X390 Yoga
The X13 Yoga is a bridge between the budget L13 Yoga and premium X1 Yoga, but it crosses over in both directions. We take a look at who it's for and whether or not it's worth the dough.
Review: HP's Spectre x360 15 is gorgeous, but battery life disappoints
The HP Spectre x360 15 is a unique laptop, not only in its design, but because it's the only recent convertible available in this size. The 2020 model sweetens the deal even more with a vibrant, nearly borderless display and snappy performance. Is it worth the high price, though? Let's take a look.
16 must-have 3D printing accessories for use with resin printers
3D printing with resin is a lot more complicated than standard FDM printing, and there are significant safety concerns. To get it right you need to have the right equipment.