Steam, LastPass, PlayStation Network, and more knocked out by Akamai outage
A DNS outage appears to be the cause of a long list of big websites going down.
What you need to know
- Several major websites are down right now due to an Akamai outage.
- Steam, PlayStation Network, Amazon, HBO Max, and many other websites are down.
- This is a developing story, and we'll update it as more information becomes available.
Updated July 22, 2021 at 1 PM ET: Based on Downdetector, some sites appear to be back online. Reports of issues for the affected websites started dropping dramatically around 12:43 PM ET.
Steam, LastPass, PlayStation Network, and many major websites are down following an Akamai outage. The outage also affects several Apple services, including iCloud Backup, iCloud Mail, and iCloud Storage Upgrades.
The outage affects more than just tech sites. Fidelity, UPS, AirBnB, The Home Depot, Southwest, and many other sites went down due to the DNS outage. Multiple financial websites are also affected, including PNC, CapitalOne, Chase, USAA, Discover, and US Bank.
According to Downdetector, the spikes started around 12 PM ET.
Akamai states the following regarding the outage:
Investigating - We are aware of an emerging issue with the Edge DNS service.We are actively investigating the issue. If you have questions or are experiencing impact due to this issue, please contact Akamai Technical Support. In the interest of time, we are providing you the most current information available, which is subject to changes, corrections, and updates.
This is a developing story, and we'll update it as more information becomes available.
Sometimes when an outage like this occurs, large swathes of the internet often go down at once. Akamai is a massive content delivery network, so an issue on its end can cause several websites to run into issues.
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Sean Endicott is a news writer and apps editor for Windows Central with 11+ years of experience. A Nottingham Trent journalism graduate, Sean has covered the industry’s arc from the Lumia era to the launch of Windows 11 and generative AI. Having started at Thrifter, he uses his expertise in price tracking to help readers find genuine hardware value.
Beyond tech news, Sean is a UK sports media pioneer. In 2017, he became one of the first to stream via smartphone and is an expert in AP Capture systems. A tech-forward coach, he was named 2024 BAFA Youth Coach of the Year. He is focused on using technology—from AI to Clipchamp—to gain a practical edge.
