Microsoft has announced it will collaborate with Mandarin Oriental Hotel Group (mandarinoriental.com) to provide guests with a new premium digital experience. There's an initial target installation of 1,000 tablets, including the Surface Pro 3, in four of their award-winning properties in London, Washington D.C., Las Vegas and Tokyo. The Windows 8.1 tablets feature a custom start screen and five apps that allow guests to quickly and easily request hotel services, such as in-room dining, concierge and housekeeping requests.
Mandarin Oriental wants hotel information and guest services more easily accessible to its digitally savvy guests. These services are normally accessed via the television, telephone or guest directory.
Offering an even further customized experience, Mandarin Oriental guests may log into the Surface Pro tablets using their own Microsoft Account to access personal email and files on OneDrive, as well as use their favorite apps associated with their Microsoft Account profile. Upon checkout, the device is automatically wiped clean of personal guest data and restored to the hotel's customized homepage design.
Early feedback from Mandarin Oriental guests has been extremely positive, and the Group will continue to tailor the solution as they extend the deployment to more of their markets.
Would you want to see a Surface Pro 3 upon entering a hotel room? Let us know in the comments! Also, if you haven't seen it yet, make sure to check out our full Surface Pro 3 review.
via Surface Blog