Surface Pro X gaining support to update Surface Dock firmware soon

Surface Pro X
Surface Pro X (Image credit: Daniel Rubino/Windows Central)

What you need to know

  • Microsoft will roll out a fix to allow the Surface Pro X to update the Surface Dock's firmware.
  • Currently, the Surface Pro X works with the dock but can't update the dock's firmware.
  • Microsoft states that "a new version of Microsoft Surface Dock Firmware Update will be released within the coming weeks."

If you try to update a Surface Dock's firmware using a Surface Pro X right now, you'll see an error message stating, "This installation package is not supported by this processor type. Contact your product vendor." The issue is caused by the Surface Pro X running on an ARM64 processor. To fix the issue, Microsoft needs to do engineering work and ship out a new version of Microsoft Surface Dock Firmware Update.

Should you buy a Surface Dock for your Surface Pro X?

If you want to update your Surface Dock's firmware before this fix comes out, you'll have to grab another Surface device, update the dock's firmware using that device, and then use the Surface Dock with your Surface Pro X.

Sean Endicott
News Writer and apps editor

Sean Endicott is a news writer and apps editor for Windows Central with 11+ years of experience. A Nottingham Trent journalism graduate, Sean has covered the industry’s arc from the Lumia era to the launch of Windows 11 and generative AI. Having started at Thrifter, he uses his expertise in price tracking to help readers find genuine hardware value.

Beyond tech news, Sean is a UK sports media pioneer. In 2017, he became one of the first to stream via smartphone and is an expert in AP Capture systems. A tech-forward coach, he was named 2024 BAFA Youth Coach of the Year. He is focused on using technology—from AI to Clipchamp—to gain a practical edge.