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Windows 11 printer problems confirmed by Microsoft

Windows 11 Logo 3 Surface Pro
Windows 11 Logo 3 Surface Pro (Image credit: Daniel Rubino / Windows Central)

What you need to know

  • Microsoft has confirmed multiple issues that prevent Windows 11 PCs from installing printers.
  • Issues arise when attempting to install printers through HTTP connections or through Internet Printing Protocol.
  • Microsoft is investigating the issues and working on fixes that should arrive in a future Windows 11 update.

Some Windows 11 PCs run into issues when trying to install printers. Microsoft confirmed two issues related to installing printers on systems running Windows 11 (via Bleeping Computer). One of the issues causes printer installation to fail when devices attempt to connect to printers through HTTP connections. The other issue appears when attempting to install printers through Internet Printing Protocol. Both issues only cause installations to fail in some cases.

The HTTP-related issue affects the following platforms:

  • Client: Windows 10, version 21H1; Windows 10, version 20H2; Windows 10, version 2004; Windows 10, version 1909; Windows 10, version 1809; Windows 10, version 1607; Windows 10 Enterprise 2015 LTSB; Windows 8.1; Windows 7 SP1; Windows 11, version 21H2
  • Server: Windows Server 2022; Windows Server, version 20H2; Windows Server, version 2004; Windows Server, version 1909; Windows Server, version 1809; Windows Server 2016; Windows Server 2012; Windows Server 2008 SP2

The list of affected platforms for the IPP issue is shorter:

  • Client: Windows 10, version 21H1; Windows 10, version 20H2; Windows 10, version 2004; Windows 10, version 1809; Windows 11, version 21H2; Windows 10, version 1909
  • Server: Windows Server, version 20H2; Windows Server, version 2004; Windows Server, version 1809; Windows Server 2022; Windows Server, version 1909

Microsoft is investigating the issues and working on fixes that should roll out in a future update.

As a temporary workaround, admins can install printer drivers on the client by copying packaged drivers from a known good package location.

Earlier this week, we reported that some Brother printers have issues with Windows 11. It appears that Microsoft's printer issues will continue with the next generation of Windows.

Sean Endicott
Sean Endicott

Sean Endicott is the news writer for Windows Central. If it runs Windows, is made by Microsoft, or has anything to do with either, he's on it. Sean's been with Windows Central since 2017 and is also our resident app expert. If you have a news tip or an app to review, hit him up at sean.endicott@futurenet.com.

12 Comments
  • Hey I have a great idea. Lets fire all our test engineers and let our fans find all the bugs. Hasn't worked out so well. I understand that before that the pros missed stuff too, but not to this level
  • Microsoft did not terminate its QA department. This is a tired old trope and wrong. Just because they added the Insider Program, they didn't kill off their internal testing. Having said that, there is no way a QA team can find every system compatibility issue because there are more possible combinations than number of people employed by MS. That is a strength to the Insider Program, but still can't catch everything. To want zero issues is reasonable, to blame a company when there are more than zero is not. All-in-all, while I've been very critical of the Start Menu changes, Windows 11 was nevertheless in a very stable state before it ever entered the Insider program. Much better than Windows 10 was when it started with Insider testing.
  • how quickly the memory fades https://www.windowscentral.com/microsofts-operating-systems-group-report...
  • | Lets fire all our test engineers and let our fans find all the bugs Show me in the article where it states that they fired "all" the test engineers? Show me in the article where it even states that all the layoffs were in QA testing for the OS?
  • I wonder if Windows 11 has protections through a rebuilt print functionality to protect against printnightmare. Consequently no requiring patches like widnows 10 and prior to fix?
  • I always connect computers to printers via TCP/IP on the same LAN, so am not directly affected by this (and I've had no printing problems in years), but curious: does this fully stop all HTTP connections from working or just some? If all, I am curious how something that big was missed. If just some, are there any particular printer brands or models that are known to be more likely or certain to have the problem?
  • I bet this will be fixed before the issues with AMD processors are fixed 😠
  • Boy oh boy, do I have news for you.
  • nope. it's the other way around, neo158.
    the Win11 fix for modern AMD CPU performance problems just recently came out for Insiders and will be released to the public in a few days (most likely Tue. Oct. 19). the fix for the printer issues will come much later
  • So, now that you've been proven wrong, would you care to explain exactly why you made this apparently baseless assertion in the first place, or are you just going to act like it never happened and do the same thing again next time there's an opportunity?
  • Luckly, I didn't encounter any of those issues, but, I wonder if that's because I upgraded to Windows 11 and then I did a reset (recovery option) and installed drivers again from zero. My printer is an Epson EcoTank
  • what Epson EcoTank model (there are so many of them; ex. EcoTank ET-2720)?
    Epson appears to already have Win11 compatible drivers for most modern Epson printers on their web site