Xbox Wireless Controller not responding? Microsoft is working on a fix.

Xbox Series X Controller
Xbox Series X Controller (Image credit: Matt Brown | Windows Central)

What you need to know

  • Some Xbox Wireless Controllers are having issues with registering button presses.
  • The issue appears to only affect the newer Xbox Wireless Controllers that started shipping with the Xbox Series X and Series S.
  • Controllers appear to have issues when trying to work with the Xbox Series X, Series S, and PCs.

A YouTube video by user "Jake" demonstrates the issue. In the video, a person repeatedly presses the Y button, but only some of the presses are registered. The issue appears to be intermittent, as some presses register while others do not.

Microsoft said in a statement to The Loadout:

At Microsoft, we put all of our products through rigorous quality assurance testing and are committed to providing customers with an unparalleled gaming experience. We are aware some players may be experiencing unresponsiveness with their new Xbox Wireless Controllers and our teams are actively working on a solution. For the best experience, we encourage customers to visit Xbox Support for assistance.

It's unclear at this time how widespread the issue is. If you're on the hunt for one of the best Xbox Series X and Series S controllers as an alternative or a replacement, there are plenty to choose from.

Sean Endicott
News Writer and apps editor

Sean Endicott is a news writer and apps editor for Windows Central with 11+ years of experience. A Nottingham Trent journalism graduate, Sean has covered the industry’s arc from the Lumia era to the launch of Windows 11 and generative AI. Having started at Thrifter, he uses his expertise in price tracking to help readers find genuine hardware value.

Beyond tech news, Sean is a UK sports media pioneer. In 2017, he became one of the first to stream via smartphone and is an expert in AP Capture systems. A tech-forward coach, he was named 2024 BAFA Youth Coach of the Year. He is focused on using technology—from AI to Clipchamp—to gain a practical edge.