Microsoft now giving Xbox Series X bundle purchasing priority to valued customers

Xbox Series X
Xbox Series X (Image credit: Matt Brown | Windows Central)

What you need to know

  • A portion of valued Microsoft customers will have the opportunity to purchase an Xbox Series X bundle.
  • Microsoft sent out emails to some customers that include a link to purchase a bundle.
  • Receiving an email does not guarantee that an Xbox Series X bundle will be in stock.

Certain gamers may be able to purchase an Xbox Series X ahead of the holidays. Over the last week, Microsoft has sent out emails with special links. These links allow people to purchase an Xbox Series X bundle that comes with both the console and either Madden 22, GTA V, Rust, Far Cry 6, Hasbro Family Fun Pack, Mortal Kombat 11 Ultimate, Insurgency Sandstorm, or Diablo 2 Resurrected.

Receiving an email from Microsoft does not guarantee that an Xbox Series X will be in stock. The bundles are on a first-come, first-served basis. The links do, however, provide a better chance of getting an Xbox Series X than many retail listings. Microsoft has a limited supply of Xbox Series X bundles that it has set aside for valued Microsoft customers.

The Verge's Tom Warren shared a screenshot of the email from Microsoft.

Xbox Series X consoles are difficult to find because of the ongoing global chip shortage. With devices like the Xbox Series X, Xbox Series S, and PS5 in short supply, scalpers have taken advantage of the situation. Some consoles are being sold second-hand for at least twice the value of their retail price.

Microsoft's email to valued customers takes a few steps to prevent scalpers from purchasing an Xbox Series X bundle. Even with a link from an email, people can only purchase one bundle per order. There's also a maximum of two bundles within a 30-day period.

The links only work with the same Microsoft account associated with the email address that received Microsoft's message.

Sean Endicott
News Writer and apps editor

Sean Endicott brings nearly a decade of experience covering Microsoft and Windows news to Windows Central. He joined our team in 2017 as an app reviewer and now heads up our day-to-day news coverage. If you have a news tip or an app to review, hit him up at