Microsoft Teams phones gain custom backgrounds and call transferring

Lenovo ThinkSmart View
Lenovo ThinkSmart View (Image credit: Lenovo)

What you need to know

  • Microsoft Teams phones gained several new features this month, including support for custom backgrounds.
  • Support for transferring and adding calls also came to Teams phones.
  • One-to-one calls on Teams phones can now show live captions.

Support for transferring and adding calls to devices rolled out this month. If you're on a call on another device, your Teams phone will prompt you to transfer or add the device to the call. This functionality was already supported by the Teams apps for phones and computers, so it's a nice addition to Teams phones.

Teams Phones Calls

Source: Microsoft (Image credit: Source: Microsoft)

Another popular feature from the Teams apps, background replacement, also made its way to Teams phones this month. You can now select prepopulated backgrounds to replace your surroundings within a call.

Creating a contact within Microsoft Outlook will now have a person's details appear within the People app on a Teams phone interface. Only phone numbers appear at the moment.

Teams Phones Caption

Source: Microsoft (Image credit: Source: Microsoft)

Teams phones also gained the ability to caption conversations live in one-to-one calls this month. Devices can detect what's being said and present it as text on the screen in real-time.

Pre-call screening can now work with dial pads, which is a handy addition in early media scenarios.

Several other improvements rolled out to Teams phones in June, including an improved experience for interacting with contacts and the addition of a screen letting people know if they don't have any voicemails.

Sean Endicott
News Writer and apps editor

Sean Endicott is a news writer and apps editor for Windows Central with 11+ years of experience. A Nottingham Trent journalism graduate, Sean has covered the industry’s arc from the Lumia era to the launch of Windows 11 and generative AI. Having started at Thrifter, he uses his expertise in price tracking to help readers find genuine hardware value.

Beyond tech news, Sean is a UK sports media pioneer. In 2017, he became one of the first to stream via smartphone and is an expert in AP Capture systems. A tech-forward coach, he was named 2024 BAFA Youth Coach of the Year. He is focused on using technology—from AI to Clipchamp—to gain a practical edge.